Very disappointing. Said they were coming and didn't without letting me know. Added costs without…read moreasking. Drove a roofing nail through my ceiling. Waited until the roof was done to say the gutter job would be weeks later, leaving me with no gutters. And takes no responsibility for any of it.

Unfortunately, I spent $30k for a new roof, including new sheeting, only to discover that they…read morewould use a really poor subcontractor to execute. Ava had to come back to fix the issues we (as homeowners) uncovered, like: -used finishing nails instead of roofing nails in high wind areas -not tarring over exposed nails -had rippling of shingles in the back of the house -ridge vent didn't get added to the full roof -broke a beam and originally used a 2x4 on one side, didn't even notify me that this happened. -didn't cut soffits where they were supposed to -put feet through our ceiling in 2 areas and I discovered it on my own They fixed all these things properly and quickly, but only after I called to explain the same sub contractors they sent back originally, didn't do a good job fixing some of them. So then I asked for their actual internal installers to come out and fix. When they did that (sent Billy), the craftsmanship was much better. Now, 4 months after installation, my brand new bathroom vents are blowing air back in and not as strong anymore. We discover it's because of the way they installed the the roof vents. The grates are pushing up against the opening so they can't open fully. I'm beyond frustrated that poor installation caused all these issues to appear! Although Ava has come out each time, if I was an uneducated home owner, I would not necessarily be able to find these issues and push to get them fixed. If you choose to use them, make sure it's not a subcontractor doing the work and that they are using their internal team.

During this recent cold snap, we ended up with a serious ice dam that started leaking into our…read morekitchen. It was incredibly stressful, especially after another company had already been out and didn't resolve the issue - the leak came back the very next day. Kris and his team were a completely different experience. They fully removed the ice buildup instead of just breaking at the edges, and the problem was actually fixed. Professional, efficient, honest, and more than fairly priced. I'm very grateful for their work and wouldn't hesitate to call them again.

Super happy with this company. They did our roof over two years ago and everything has held up…read moregreat. Recently a strong wind damaged one of our gutters, so I reached out and they came out very quickly to fix it. No hassle at all. It's really nice to work with a company that still takes care of you years after the job is done. Highly recommend.

Coming back to update my review - still 5 stars all the way. Like another reviewer, I am totally…read morelate with this mention, after promising John that I would follow up with a review. First of all, since my initial post we had Fiddler replace our garage roof. $2000 and maybe an afternoon? Bam. You'd never have known they were there except that the new roof was lovely. Second, last year we'd been experiencing a critter home invasion - well, not really, but we had raccoons living in our soffits (I think that is what they're called). There were a couple holes made and John and another guy came by within a day or so and got them sealed up again (no raccoons were harmed!) at NO CHARGE. This is not the first time they've done "small" favors just gratis. I mean. Anyway, when the time comes we will absolutely have Fiddler roofing the house. And I tell anyone I know who mentions needing roofing. John, thank you and your staff for being truly wonderful businesspeople.

Used them last year for garage roof replacement. They even fixed a problem on my house roof that…read moreanother roofer had not taken care of...for free. I cannot recommend them enough, so honest.

So happy with the job they did installing our gutters. Lots of attention to detail, showed up…read moreexactly when they said, tidy work and left no mess as all. Top notch team.

I did not have any service done but my neighbor did. The roof looks good. My complaint is the…read moreexcessive noise created by loud workers and blasting music. Workers should show common courtesy to surrounding neighbors.

Our gutter was damaged and fell off during the November winter storm. MCJ Roofing did a great job…read moreremoving the old gutter and replacing it with a new gutter and down spouts. I would recommend them for any roofing job!

Unprofessional, unresponsive, overpriced, rude, and dismissive during a warranty repair. If you…read morevalue your time, money, or sanity, use someone else. My experience with this company was extremely disappointing because I was dealing with a warranty repair, not an optional new service call. That should have made the process straightforward. Instead, the experience felt like avoidance, defensiveness, and poor customer service. When a business provides a warranty, that warranty should mean something. It is not just language used to close a sale. It is a commitment that if something goes wrong during the covered period, the business will take the issue seriously, inspect the problem in good faith, communicate professionally, and make a reasonable effort to resolve it. Rather than being helpful or responsive, they were rude and dismissive. The tone was not that of a company trying to stand behind its work or honor its obligations. It felt like they were looking for reasons to brush off the issue, minimize the concern, and avoid responsibility. That is especially frustrating when the customer has already paid and is only asking the business to address a covered problem. The communication was poor, the attitude was unprofessional, and the handling of the warranty issue was unacceptable. A warranty repair should not require the customer to chase the business, argue to be taken seriously, or tolerate dismissive treatment. If a customer reports a problem, the response should be prompt and respectful. Instead, this experience made it seem like customer service ended once payment was received. Problems can happen with any job. What matters is how the business responds. A reputable company addresses warranty issues directly, communicates clearly, and treats the customer with basic respect. Based on my experience, I would not use them again and would not recommend them. Save yourself the frustration and hire someone else.

I needed a roof done for my house in WNY and Black Rock Roofing came highly recommended. I reached…read moreout for at least two other quotes, and while the other quotes were competitive what made Black Rock stand out was Joe's continued persistence and communication. The quotes were all very similar. The biggest unknown with this particular roof was the damaged plywood underneath. Communication was clear that the quote included 5 sheets of plywood and anything above that would cost more. Well, unfortunately - we did indeed have to have more than those 5 sheets and they came in at a hefty $85/sheet. A bit more than some of the other quotes received. All in all, I paid about $900 more than initially quoted, but the communication throughout the process was good and the quality of workmanship seems great. Hopefully won't have to do this again soon. Also, I live in California so being able to manage this process remotely was amazing and thus a vendor with great communication was much needed. Thank you to the staff at Black Rock Roofing! Hope I won't have to call you again anytime soon ;)

I had some siding damage from strong winds, and Bob and Bob from HomeTeck came out to fix it. Not…read moreonly did they repair the obvious damage, but they also noticed an issue on the other side of my house that I hadn't even seen and fixed that as well. They were professional, kind, and did a perfect job on both areas. I'm very happy with their work--such a great team duo!

Hal and his team were outstanding to work with. I called Hal for an estimate, which was was more…read morethan fair offering a great price for an outstanding product. When it came to tear off and installation day, his crew arrived on time, worked very clean and prepped the roof for install the next day. The finished roof looks amazing. We are very happy with their craftsmanship and are very thankful we selected Hal and HomeTeck for our new roof project! Thanks

The original appointment to clean my gutters needed to be rescheduled, and they were very…read moreaccommodating and respectful about my availability. They showed up on time and di a great job. They also remarked that a tree branch was in a position where it could damage the roof, and they offered to trim it at what I consider a fair price. When I need further work done, perhaps even installing a system to protect my gutters from leaves, I will definitely call on them.

I requested a quote for gutter cleaning through Yelp Projects. Matthew was quick to respond and…read moreprovided a quote over the phone based on the description of my house. After getting other comparison quotes we decided to accept Matthew's quote. We scheduled a day a few week out. On the scheduled day They arrived exactly at the expected time. There were three people to clean our gutters. They cleaned, sealed the gutter corners, cleaned up and hauled away the gutter debris in 1 1/2 hours. I highly recommend Roth Solutions for gutter cleaning. I plan to call them again.