Great service. They do an excellent job trimming our parakeet's nails. Also, an excellent variety…read moreof food.

I don't think you want to see a photo of a dead bird. The Patterson's who own Exotic Pet Shop will…read moretell you that there's a 24 hour bird return policy if they die between that time of arriving home. We would never have even called back or I would not be leaving this review if it wasn't about the customer service. After being told that there was a policy that only applied to fish that died between 24 hours. We are distraught over those $200 that has now turned into an empty solution, where we were mocked for our efforts to keep a pet. We feel mocked for how we were told to communicate that 24 hour policy that didn't apply to us and won't bring our money back. This is not a place to bring home a lifetime friend.

My daughter and I were picking up my husbands eye glasses when we noticed this cute little pet…read morestore. We went in to just look and met 2 wonderful and friendly ladies with 2 beautiful greyhounds. We talked about our Boston Terrier and what suggestions she would have for food with his itchy skin. I was buying his food at Pet Smart but I found their food was reasonable and I love giving my business to the little guy so we became customers if bone appetite .

Bone Appetite is wonderful. Kathy and Carol are terrific. Kathy remembered me by name the 3rd…read moretime I came in and what kind of pets we have and the food we were buying. The other day Carol noticed that we were not on the frequent flyer program (buy 10 bags, get one free) for the brand of dog food we get. Not only did she start us up, she checked the records to give us credit for the bags we had already purchased. The prices are equivalent with online and I like supporting good people running a nice business. Two thumbs up from me and four paws up from the two dogs and one cat in the house!

Wow. Went in looking for help for my dogs allergies and got 'greeted' by three aggressive employees…read moretelling me that I need to feed fresh food because I'm poisoning my dog with dried dog food. Even when I told them it was the highest quality dry food they still kept coming at me with 'well do you eat McDonald's'?!' * Update: Her food has none of the known allergens and I've got her on supplements. But what has worked the best is wiping down her eyes, nose and paws with a damp cloth after each walk. It's reduced her scratching by about 90%! Just sharing in case it helps someone else.

Initially, this store and the employees were great! Very friendly, knowledgeable gals. However,…read moresince January 2024, things have really changed. I gave 2 stars (rather than one) because of the variety of products and items. This is good. However, the attitude of the owner and employees this year is less than good. One time I went in to be told if I didn't have cash, to leave. Their internet was down. No apologies, or options. I scrambled to go get cash. I was pennies short on the 2 items. Rather than waive the change so I could take both items, I had to put one back. The next time, I went in with cash. Again, I was coldly told they couldn't take my cash, as they couldn't make the necessary change. WHAAAAT?! As a result, I had to use a charge card that I didn't want to use. Again, no apologies. So disappointing! They treated me so poorly, I will never return. This is how you go out of business. There won't be a third time. Good luck keeping your business afloat.

The nicest staff and great products I drive past several…read morepet stores to shop here. I have not yet tried the grooming, but shall do so in the next month.

Super knowledgeable and friendly . My dog Abbie loves everyone there. I can get my dog and cat…read morefoods all in one place.

I have been going to the Paw Spa for many years with my two dogs. Now I am down to only one but I…read morestill take "Lulu". I always very happy with the grooming and they are very nice to Lulu. She never comes back traumatized and is always happy, (although she is happy to see me : ) Now I am thrilled that I can leave her with their pet sitting service while I go on a cruise. I love Lulu and I hate for her to be in a small cage. I know that she will be happy while I am on vacation and that makes my vacation even better. Jane G.

From rags to riches:). Beauty day at The Paw Spa for Tito. He was a very good dog for his first spa…read moreday. Had a haircut and a pedicure. Thank you very much.

I hit the jackpot! My Roxy is 14 years old. She has arthritis and some minor troubles that older…read moredogs have. She gets so dirty here in Sarasota because we spend so much time outside. I've had a hard time finding a groomer that takes new clients that are older. My vet referred me to Paw Stop and I'm grateful. From the moment we walked in, I knew everything was going to be okay. The place is clean and quiet. It's obvious they take great care to make sure our pups are treated well - exactly what a spa day should be. We opted for the deshedding and light trim. When I picked up Roxy she was calm and looked fantastic! She hasn't looked so pretty in too long to say. Ricardo was so easy to work with. I had to reschedule the appointment once due to thunderstorms. He completely understood. They were ready for Roxy when we arrived and she was ready at exactly the time he said to pick her up. My overall feeling with Ricardo and the team was that they are very kind and truly care. Nothing could have been better. Thank you Paw Stop for taking care of my girl.

I had the same experience as several others. I have a bichon and 30 minutes aftet I dropped her off…read morefor the first time, I got a call to pick her up because she tried ti bite. I was surprised because she is a very sweet natured dog. I've never even heard as much as a growl from her. She'd had a bad experience with a previous groomer so I thought perhaps she was just very frightened. This groomer told me she needed a special needs groomer. He charged me $40 for a bath and brush. She is brushed regularly amd had no mats. I took her to Doggo Den a few days ago and they did a wonderful job. I told them about the "biting" complaint and they had no problem with her. They said, like most dogs she didn't like the dryer but never attempted to bite. Either this groomer is in the wrong profession, or something there causes dogs to be extremely anxious.

Excellent service. Knowledgeable staff behind the counter. Reasonable prices. Most of…read moreall....support small locally owned businesses!

Locally owned business that carries great pet products! Owners are very nice and obviously care a…read morelot about animals.

We walked by and found this place. We didn't get any coffee or food so we can't rate that part. It…read morewasn't busy on Saturday surprisingly. We pretty much got the whole place to ourselves. All the kitties were napping. The black cat was playing with me he's so adorable! One of the cat was mean and kept hissing to the black cat. The whole place was pretty clean, the staff would come in and clean up the poop in there from time to time but there are litter box in there. I saw there were many more kittens In the back office and they are in the cage. All the cats were friendly and mostly napping

Katys Cat Cafe is a cute little Cafe tucked into the side of a couple of buildings. Walking by the…read morebuilding you are greeted by a gorgeous mural of a cat just giving you a small taste of what's inside. I really loved the theming inside the Cafe, pink is one of my favorite colors and I felt like they used the cafe space pretty well. They offer a variety of baked goods including different flavors of baklava and spinach pie. The menu also includes some fun drinks including coffee, tea and cocktails along with sorbet and gelato! We ended up trying their hot Mocha and the siamese mocktail which was ginger ale, mango, almond, vanilla and agave. We also treated ourselves to a piece of the chocolate baklava which was phenomenal, definitely give that treat a try it was a good balance of depth from the cocoa and sweetness (not pictured because we practically inhaled it). The coffee was really yummy, I did find the mocktail delicious but very sweet with my initial sips even after stirring (prior to letting the ice melt) being very syrupy (I wonder if there is a way to make it less sweet or to ask for maybe half pumps of syrups or to swap ginger ale for sparkling water), other than that the flavor combo was good just very sugary. We did purchase a day pass to play with cats which are held in a separate area visible from the cafe. I found the price of $20 for unlimited time during your stay to be pretty fair. The cats were all pretty sleepy during our visit and we anticipated a bit more cats to be present and about, (however this may be a good thing), despite this we were able to make a good time petting the cats in their perch and playing with them with the vast amount of toys available. The inside of the cat area was a bit sparse in terms of places to sit with the cats and comfy areas to lounge with them for play so that made staying an extended time a little uncomfy, we broke up our time by playing with the cats, enjoying the cafe and then playing with the cats again. Luckily re-entry was allowed in this case. We went on a Monday afternoon, so this may be due to the timing in the day but if you are expecting a place with many playful cats this may not be the place. Especially if multiple people are present you may be having to vie for attention from a few cats. However, if you are willing to move around and make your own fun and are okay with seeing cats acting in a way that is more consistent with how they would be in a normal home environment than you would have a great time, this environment is truly perfect for those looking to adopt for that reason! I appreciate the mission of Katys Cat cafe and glad I could support.