This was my first time getting lashes and it certainly will not be my last. When I tell you Carlina…read moreexceeded my expectations. I walked out feeling 1000 times better. Did a hybrid look for my lashes and was in and out in about 40 minutes. Carlina worked fast and efficiently. You can tell she not only takes pride in her work but also wants you to walk out feeling your best self. And she did just that!

Carlina is amazing at what she does and you can tell she's been doing lashes for a long time. She's…read moreso funny and sweet and gave me exactly what I was looking for. She is so precise with where she sets the lashes and they are close to the lash line so they will take longer to grow out which I really appreciate. She really did such a great job. Thank you Carlina!

Update: I've been coming here since 2015, and although I've gone to a couple other wax businesses,…read morethis one is my home favorite (with one other waxer I see at a different business). The feeling here is such high class and really feels like a nice & serene spa. I love shopping in the front/reception area (their cards are hilarious!) and waiting in the waiting room is so luxurious. The chairs are so cozy and the beautiful decor is always fun! I've seen a couple waxers who no longer work here (due to moving or raising a baby- hope you two girls are doing great, if you ever see this!), and I now see Starla. She's so efficient & does a beautiful Brazilian to the forestry that I grow. She has such great conversation and I thoroughly enjoy seeing her every so often! I also get my upper legs waxed every so often, and she does a great job on those, too! A total comfort to be on her waxing table (I mean, the wax sometimes hurts, since I'm not consistent, but I never shave, so you know that helps). If you're looking for a place to feel comfortable & handle the fuzz/forest, look no further than this fine woman-owned & operated small/local business.

Waxing can be such a nerve-wracking process but Smooth removes the roadblocks that might make you…read morenervous if you are a first-time waxer. I appreciate the ease of online booking and the confirmation texts. Walking into the space there is a sense of calm, almost like a spa experience. I love all the fun products they have in the lobby. It is a great space to stop for unique gifts. After checking in, you go to the waiting area in the back that is so beautifully decorated with comfortable chairs. I only wish they would fully close the curtain that covers the window to the arcade outside of the business. Sometimes it feels awkward making eye contact with people walking past. Starla is my go-to esthetician. She is professional and personable. She always makes me feel at ease and is so easy to talk to. I'm anxious for the pandemic to be over so more of the waxing services like chin and face can return but other than that I have a genuinely positive experience every time I go to Smooth. I wouldn't want to go anywhere else because of the experiences I've had here.

McKenzie is great! Her work is so beautiful no matter what kind of effect/style you have. She's…read moregentle, sweet and easy to work with. The first time she did my lashes it was way more dramatic than what I had wanted. It ended up being just right for my wedding photos, but when I got them done the second time we talked about a more natural, subtle look and she did just that! Have enjoyed both experiences with her and highly recommend!

McKenzie is so sweet and does an amazing job! I'm so glad I found her, she's been so accommodating…read morebeing that I'm pregnant but still need some me time getting lashes done, she always makes sure I'm comfy :) Her studio is also super cute, good vibes with the music on, all around just awesome and I look forward to every appointment with her. Absolutely recommend!

I cannot rave enough about my experience here at Empire Lash Lounge. Malikia was very prompt with…read moremy set appointment time. That right there is a must for me! She walked through the whole process step by step and answered any of my questions. I not only walked out with beautiful natural looking lashes but also with the knowledge and understanding on how to take care of my new lashes. I've had lashes put on for weddings and special events from local nail salons but the service was so quick and made me feel really apprehensive. Malikia made this lash experience for me enjoyable and relaxing. I would definitely recommend her to anyone that is looking for a professional lash technician! Plus I love to support minority owned, women owned small businesses.

I had been thinking about trying lashes for a while, but didn't know where to begin. I stumbled…read moreupon Empire Lash Lounge while browsing Instagram. Luckily, I was able to easily book an appointment online the Saturday before Labor Day. My appointment was with Ajanéy. She was super sweet and friendly and let me know everything to expect before she got started. She made me feel very comfortable. What I liked most is that she is knowledgeable about the application of lash extensions and the proper care. I will definitely be back for a fill because I was so impressed with the results of my lashes. I definitely recommend checking Ajanéy out! The owner, Kia, even reached out to me personally to see how my appointment went. Wonderful customer service. You don't get that type of service everywhere. Great job Empire Lash Lounge!

Vogue lashes is extremely exceptional! When you first arrive they always offer you coffee or water…read moreand greet you by name if you are a frequent customer. Anastasia does the best lashes for me , however any location or any tech can do great!!!! I see Oxana for my facials which she usually stays booked by will work out a time if she can fit you in. They also sell top products and will provide you with home care instructions. The vibe is cool and calming and they often play neo soul music! I love this business!!!!

I went here to get my eyelashes lifted and tinted and brows done. I was greeted promptly and taken…read moreback from my appointment. The girl who did my lashes did a fabulous job and made sure I liked everything before leaving. It's a very calm and cozy vibe in the place and very clean. Will definitely be coming back.

Very kind, chill people. Beautiful establishment. I just needed a singular toe nail cut and they…read morewere very accommodating.

This place is amazing. The ambience is incredible. Everybody is very friendly. The best nail spot…read morein town.

Had some downtime on my recent visit to Norfolk. Thought to…read moretake care of my eyebrows. Asked my friends for reference and went to the new location in Palace Shops in Ghent Area. The artist did my eyebrows justice in a relaxing way. Specially appreciated the rose water application. Highly recommended

I've been going to Savarnas for the past 10 years and I have no complaints. I lived in Hampton, Va…read more initially and found a Savarnas. I moved to Suffolk and was able to find a location in Norfolk. They're fast, efficient and they do a good job.

I went in for microblading. I got from Groupon. Con's: I…read morehad to email 3x for precare instructions for microblading. I was finally emailed it a week before the appointment and some of the instructions had specific guidelines to follow a month prior before the appointment. Also there was no prior consult before the appointment. Such as important questions if you take blood thinning medications. Which if you do microblading is not recommended. The question is on the clientele paperwork when you get to your first appt after putting down a $100 non refundable deposit. I was not offered any other services or if I wanted to rebook. It was like and in and out not expecting a return service. For the last appointment I showed up 30 min early. I rang the bell hoping to wait in the lobby with the AC, water and bathroom available. I instead waited in my car outside the business, no one came in or out but when I rang the bell closer to the appt time I was welcomed in. It was a bit insulting. Also the shading if you will notice in my photo isn't even on both brows even after a touch up. Now with the good. The establishment is beautiful. Kim follows all health codes and services were rendered and she was professional. She also offered to pay the extra time on my meter for the street parking. And I was made sure to be comfortable with a blanket if I got cold and a pillow under my legs for back pain. Kim has potential to be a great microblader but her technique and customer service need some more effort and work. Services were rendered, business was clean and sanitary.

Just had my eyelashes done! Ooh lala They look Gorgeous. Kim…read moreis So talented. My husband, calls me Hollywood. Thanks Kim for helping me look and feel Beautiful She Does makeup for a local Christian television station. Price was perfect, and Service outstanding. Your such a professional. I will be back for my refill. Thanks

I love love love Brows and Meows. I started going there in 2017 and have never looked elsewhere…read more Moved away, came back a year later so excited to be able to go back to them! I love being able to book appointments online but also love that if I ever have any questions or need help with anything I can give them a ring and be greeted and assisted by some of the loveliest people ever. I get all my waxing needs done by LaTasha and I just LOVE her! She's so easy to talk to (and y'all...that's a lot coming from an introvert like myself) and just all around she just gives good vibes. I recommend Brows and Meows to anyone who will listen!

This place is uber cute!!! They took a preexisting place…read moreand are still trying to make it the best spa in the area! I mentioned that because there are visible cosmetic flaws in the building, but it certainly doesn't impact the service. Everyone is super nice and I can't wait to go back. I received a Brazilian an my first ever vagacial. It's so worth it. Parking is limited, be smart about where you park.

Love Stephanie! She is wonderful and has me looking great! She really listens to what you want.read more

Love love going here! Beth is my lifesaver! She makes getting a Brazilian a lot less painful and…read moreawkward to see the least. Their facilities are always nice and clean and welcoming.