Great practice! Welcoming, professional, and fun front desk. The dental hygienists give thorough…read morecleanings and offer suggestions about types of dental products to use that will be helpful to my needs. The dentists are knowledgeable, ready to answer questions, and unbelievably good at their job. And they have great senses of humor! A first rate practice!

I had the best dental experience today. Dr Mathews was so caring and gentle even the novacaine…read moredidn't hurt and he took time to sure I was nice and numb. The existing filling was gone in a flash, new filling in I was done in 30 minutes. So great

I have been going to this group for a number of years; it is a well run…read morepractice w/ excellent personnel; all hygienists are very good; per my request they fit me in for an appointment from a cancellation so I appreciated it; very nice place, excellent service, well run

As usual, the team at NDSG is great; checkin was smooth and the wait was short but comfortable. My…read morecleaning and X-rays were painless and fun; as was the conversation during the appointment. Linny told me I have to brush more than once a week, but I don't think that's accurate. Haha, jk.

What kind of place makes an appointment for a client to see their doctor ON A DAY THAT THE DANG…read moreDOCTOR IS NOT AVAILABLE? What a complete waste of time!

Dr. Lisa and the EMA Dental team is the best! I always have a wonderful experience whenever I…read morevisit. The team is cordial and polite, and they always make me feel like family. EMA meets all of my dental concerns and needs. I would recommend anyone who is in need of dental work to go to the best dental practice around! EMA is #1 dental care!

If I could give 0 stars, I would. I went to this office…read moreafter a long search for a dentist that would take me, under the referral of a friend. I have previous medical trauma, including from previous dental care. I was very upfront about my mental health diagnosis's hoping they would be mindful of that. Not only was it not taken into consideration but completely dismissed, I was told that the previous dentist was "doing their best and that I needed to forgive them". I was laughed at, I was told "Lyme disease isn't real", he asked how my grandparents died and when I told him cancer he said "that's a long painful death, I'll die from a heart attack, that's quick". I have anxiety, PTSD and OCD. It wasn't until weeks later and undue anxiety that I realized that just because he said that, as a medical professional, doesn't necessarily mean that it will happen. I didn't want to go back at all but I had a filling fall out and I am scared of dental pain. I made a plan to just go to the repair appointment and then see the local dentist whose waiting list I was on, after that. Boy was that a mistake. He showed up over 30 mins late, I was told that I was the only procedure scheduled for that day. I let his staff know that I was only going to be getting the filling done and not the crown over it. They expect payment in full at the time of service, they will submit a claim to insurance after for you to be reimbursed for anything insurance covers. I could not afford $3100 dollars so I wanted to just pay a little less than $1000 for the filling and then I could address anything else later, with a different dentist. He said "that's not what I planned on"...it felt like he was upset about his "paycheck" shrinking dramatically. Especially with me being the only patient getting something done that day. He talked down to me, told me I wasn't making the right decision, as if not being wealthy is just something I'm choosing. I explained repeatedly that if I could afford to, I'd do it. He reclined me in the chair, nearly upside down, then left me there while he talked to "Alexa" and his staff. He would periodically come back in to ask "what I wanted to do", after I'd already said what I was doing. By this point my anxiety was through the roof. I sat up and said I didn't think I was going to have any work done. He started trying to negotiate with me, I told him that it felt like he was being condescending and that I felt very uncomfortable. He sat down in front of the exit and proceeded to tell me that it was "in my head". I left in tears, I told his staff that he isn't kind and that he shouldn't tell people that they will "die a slow painful death from cancer" when he's not even qualified to do so. I paid what I owed, gave them the information to send my records and left, on the verge of having a panic attack. It was clear that I am not his typical patient. I don't belong somewhere like that. I have to think about purchases, I have to plan, I have to go into debt for my medical care. He emailed me the next day to say how "mortified" his staff was and that he's "sorry it didn't work out with his office". He isn't sorry, he was trying to cover his ass, because his staff miscommunicated that I said "he told me I have cancer" when that isnt at all what I said. I said his bedside manner is awful, that he's rude, arrogant and mean. He is not a kind human being. You can know a lot about something, you can be the best in your field, but you don't have to treat people the way that he does. I tried to be proactive, I tried so hard to advocate for myself and let them know how hard it is for me to go to the dentist. I was dismissed, demeaned, humiliated and made to feel like I'm "not making the right choice" as if I WANT to not be able to spend 3k on my teeth. The truth of the matter is that I will likely spend more than that making sure my 42 yr old mouth is healthy. I just didnt want to give HIM that amount of money, I will give it to someone kind. Someone that treats people with respect. I saw so many other people on here that had some of the same exact experiences with this man. Shame on you Mark Wisneiwski, you shouldn't be allowed to practice. You're are literally traumatizing people.

It has taken me years to write to a review, 7ish years, roughly. When I came to Dr. Mark, I was in…read moremy 20's and had a general dentist anxiety. I found New England Dental Wellness through searching for a gentle and more holistic approach, in hopes of getting over my dentist anxiety, in a welcoming office with a gentle Dr. This is not the dentist to see if this is what you are looking for. Upon meeting Dr. Mark for the first time, he asked how I found him and then asked if I had heard how "crazy" he is. After our strange first greeting, the first part of my 2 hour exam, He told me I had mercury poisoning from my fillings and the only way he would work with me further was to have them removed (this I was expecting) and that I needed to go visit his friend "Dr.Chris" in Vermont to remove my mercury toxicity through an intense diet of only 1 salad every 3 days for 2 weeks, among taking some other supplements. He then proceeded to tell me that his friend "Dr. Chris" helped him overcome his mercury poisoning and that he (Dr. Mark) had that was causing him psychotic episodes where we was carrying around weapons due to extreme paranoia. All this came before he even looked into my mouth. During the physical part of the exam, he was rough with my face and mouth and even used an ungloved hand. To reiterate, being a female in my 20's, at the hands of an egotistical older man, I didn't feel comfortable saying something or standing up for myself. He told me I had the mouth of a 90 year old and that I would have to go somewhere else to have my teeth cleaned because none of his hygienists would want to clean my teeth. I hadn't had a cleaning in two years, but I hadn't had a cavity since I was a child, and had no concerns at my exam and cleaning the 2 Years prior. I have always flossed, brushed and mouth washed twice a day, I had never had a dentist bash my mouth. Again, I haven't had a cavity since I was a kid, how could I suddenly have the mouth of a 90 year old? I was dying inside. I felt so uncomfortable, ashamed and violated. I sat there in silence listening to him demean me. At one point, he actually asked me why I wasn't having a stronger to reaction to what he was saying about my mouth. It was as if he wanted me to get emotional. I left the office after my appointment as fast as I could, and felt so small, so low, and very disgusting, like I hadn't been taking care of myself they way I thought. This interaction with Dr. Mark led me to become very self conscious of my oral health. I have straight, white, clean teeth and all I could see was a decaying mouth. What has led me to come back to write this review is that I have regained my courage and visited a new dentist. I haven't had a cleaning in 10 years now, and haven't had an exam or stepped foot in a dentist office since this traumatic day with Dr. Mark. I recently went into an appointment at the new dental office, ashamed and embarrassed. This new office was amazing, the hygienist was gentle, kind and so comforting, the Dentist was nice and professional. I do have one small cavity but no build up on my teeth (not bad for 10 years of no professional cleanings) and I am now able to start a new routine of regular cleanings and they have assured me my mouth is not that of a 90 year old. Dr Mark is an egotistical maniac, hungry for power. He ruined my oral self esteem needlessly and gaslit me into thinking my teeth were something they aren't. Even having my hygienist friends telling my me teeth were not in bad shape after this visit with him, I still believed everything he said. I have a nice clean healthy smile that he took away from me the past 7 years. I feel he tried to take advantage of me being a young woman, sharing that I was a bit nervous of being at the dentist in general. He was inappropriate with his bed side manner and extremely rude. I am not sure what he wanted out of me that day, but this time I am glad my defense mechanism of shutting down and running away saved me and my mouth from him.

Multiple appointments in a row cancelled on their end on short notice. When I asked for an…read moreappointment to be rescheduled within 2-3 weeks, receptionist suggested I was lying about tooth pain. Would not return or recommend

It's been a LIFETIME since I've met so many professional, and pleasantly accepting, delightful…read morepeople all in one place. I was truly impressed. I felt honestly important regardless of my financial ability options to what dental work I could afford. I have not felt so welcomed, so put at ease, so completely assured of the obvious knowledge of the actual dentist, and hygienist as I did with this practice. They do take my my insurance. They do not take Medicare or medicaid. ( mahealth) however. Which of course I do need to be accepted along with my BC/BS. insurance.

Made appt several weeks ago. Had checked my insurance plan and made sure they were contracted…read more Showed up for appt and was told my insurance was no longer accepted. Had several phone calls with them prior to appt and was never mentioned.

Kris was great and pleasant to be treated by. They saw me immediately with no wait. They were…read morehonest and respectful about my teeth. No scams.

The office is clean with up to date equipments. I was especially pleased with the cleaning; the…read morehygienist polished away all my tea stain. Everyone was polite and professional. The whole appointment was painless and efficient. I actually look forward to my next appointment. Thank you !

If you have anything like problem teeth, beware this office, which expects patients to have at most…read moreone or two small cavities. In terms of culturally responsive practices, this dentist gets a negative score: voice dripping with sarcasm, he told me that my teeth were not something he could help me with given that my jaw is "deformed" (I have an overbite, but it's like that of most people with overbites and not exactly something that you would stop on the street and gawk over) and that my dental decay (from years of bulimia that eroded my enamel) was not something he would handle. (He said he could handle it but chose not to, almost enjoying the sense that he was denying me treatment.). Let me be clear that it's not the information this practitioner conveyed that I want to warn people about: it's the flavor of open disrespect and even shaming he felt comfortable expressing, as though having "good teeth" were a sign of moral integrity. Remarkable that in 2024 in the Pioneer Valley, there are still some medical and dental practitioners who don't consider it among their professional duties to conceal whatever prejudiced beliefs they hold about their patients' health. The ideas about dentistry lodged inside this man's head are the stuff of mid-nineteenth century England: if you were a quality or refined sort of person, you would be born with a well-aligned jaw, and if you have bad teeth, it must be that you are an essentially gross, lazy, degraded person. I had the bad luck to choose this practice at random, and now I've lost that insurance-covered visit. Shame on this practitioner, and if you have any kind of non-normative identity or dental situation, beware of this practice. Edited to add: This practitioner recommended that every single tooth be removed from my mouth. The oral surgeon refused to do this as it was too radical a treatment plan and sent me to a new dentist for a new consult because more than half of my teeth can obviously be salvaged by an unbiased practitioner willing to do the work of real dentistry. Boutique dentists should advertise themselves as boutique dentists so that real people with real human dental situations don't make the mistake of seeking treatment from them.

WOW!! I love the people here! Ana did a fantastic job cleaning my teeth today. They have modern…read moretechnology and cleaning/scanning equipment. Very personable. Nice music to listen to as well. Dr Collura and his Staff are FIVE STARS!!!

While the dentist and hygienist were amazing the front desk woman is horrible. At first I wrote it…read moreoff as she's having a bad day but by the third gist over the span of 3 months I'm not as forgiving. She speaks to you like you are a piece of garbage. Her tone is always rude. Rolls her eyes visibly with any question you might have. I've worked clerical jobs and never ever would I treat someone like they are trash or like a complete waste of time. Some people are already nervous going to a dentist and this is the first person you have to speak to going in?! It's insane that she even has this job. Never have I ever felt so disrespected just checking in for an appointment. Then when you leave there she is again ready to make you feel like the biggest inconvenience of her whole day when you go to leave. Great dentist but for the sake of this business lose your younger front desk lady. The older one sitting father back is a gem but my god. We found a new dentist and it was completely because of the disrespect we got from the receptionist. If I was mentally unstable she is what could push someone over the edge.