Disappointing pre-purchase inspection…read more I hired this mechanic for a pre-purchase inspection, and within 24 hours another shop found several major issues that were either missed or not communicated: Brakes were under 3mm and needed immediate replacement Front right headlight was not working and had condensation inside the lens, requiring a full assembly replacement All four tires showed dry rot The diagnostic codes he dismissed were tied directly to the failing headlight What concerned me most was that he later told me he knew the brakes were worn but didn't mention it during the inspection. That is a major safety issue and exactly the kind of information a buyer pays for. When I brought up the headlight, he insisted it "worked the day of inspection," even though it was not functioning when I drove the vehicle off the lot that same day. He also dismissed the tire findings by saying only two were bad and suggested the other shop was exaggerating, despite clear dry rot. I reached out privately to resolve everything before writing this review, but the concerns were not acknowledged or corrected. Because of these missed issues, I had unexpected and expensive repairs immediately after purchase. Unfortunately, the inspection was not thorough or reliable, and I cannot recommend this service.

This man will show up on time or quicker, get the job done, and charge an honest price for his…read moretime. I got stuck with a random flat tire coming home and he was the only one available to come out to me at almost 1 in the morning in the freezing cold. He got right to it, found and fixed the issue and we went on our way. I cannot recommend him enough!

Elsen's Autohaus SAVED THE DAY!! Our BMW stopped working and we were in a pinch on a Friday…read moremorning. We managed to get towed there after calling around and they said they'd try to look today if possible but likely Monday. They called us an hour before closing and told us a walnut had gotten into our car causing the issues!! We were able to pick up the car before the weekend and they ended up not charging us. Thank you for the AMAZING customer service!! Any time we have car issues, we will go out of our way to come back here. Special shoutout to Andrew - thank you again!!!

I will keep this simple. I originally took my 535i to a local BMW dealership for warranty repairs…read more HORRIBLE EXPERIENCE ! Had vehicle towed to Arps and everything from the honesty to the customer experience was great. John communicated with me every step along the way. Even delivered not so good news and explained the why'. Even let me know what to expect in the future. Only place that will touch my Beemer from now on.

This will be my new go to for auto service. Very professional and affordable. I had the bumper to…read morebumper inspection. A few things showed up but they didn't try to force anything on me. I appreciate that.

Let's be honest. I am surprised my car was still running before I brought it in. I asked for a…read morediagnostic check, which was around $100, and an oil change and new tires and a rotation. I spent a pretty penny, and they gave me a list of things that needed to be done and the prices. Their prices are listed on the website so I didn't feel blindsided by the process. They were so personable, and honest about the work that was needed. They gave me "Ill have my dad look at it" vibes which was honestly great. I'll be going here for any car needs in the future

Exceptional service from Ft. Mitchell Garage. I brought my car in with a severely rusted suspension…read morethat required a full replacement--no small or inexpensive repair. Ron handled everything with professionalism, transparency, and real expertise from start to finish. Even when parts availability became an issue, he took the time to explain the situation and ensured a safe, reliable solution rather than rushing the job or cutting corners. That level of care and accountability is rare. What truly set this experience apart was how I was treated. As a woman, I was met with straightforward honesty and respect--no talking down, no pressure--just clear, professional service exactly as it should be. As a 4th-generation, locally owned business, Ft. Mitchell Garage represents the best of what "shop local" should mean: quality work, integrity, and pride in what they do. I wouldn't take my car anywhere else.

Ron and his garage are crooks . He cost me 4,000 dollars and all kinds of troubles because he lied…read moreto us about our car. He will pay in the end. Said i needed a motor and after i trailerd it back from Michigan and brought it to a Honest mechanic all i needed was a feul injector. If your from out of state avoid them. Their crooked. He charged me 950.00 for his false diagnosis. Im a 77 year Vietnam veteran. Thanks Ron.

I took my Kia to Mr Godwrench after seeing positive reviews online. Trusting mechanics are hard to…read morefind but I put my faith in reviews of others. While some service issues were found, they were honest enough to tell me not to have the repairs as the overall condition of the car would not produce longevity. I really appreciate the owner telling me to not give their own company 1200 dollars in repairs because the car may potentially not last much longer. I would not hesitate to bring any of my cars here in the future.

Rude,Harsh and Condescending!!…read more I am sharing my experience from earlier, so people are aware of the poor experience. The same review was provided another review forum. Got my 2008 Corolla for service and told Kory(one of mechanics) the issue with car which was related to wobbling, maintenance required light being on and asked for general maintenance, fluid top off and told him *UPFRONT* to provide me the estimates before making performing anything. Kory did not even provide a ball park quote or anything, he calls me within an hour later and quotes me around 1500$(for brakes,tires and oxygen sensor) and when I asked to do only general service and fluid top off, he proceeds say that they have to charge $250 for "diagnosis fee" and he also said they would take off the fee if I replaced all the parts and he also said that they charge the 250$ diagnosis, so I don't take my business elsewhere or do repairs on my own by looking at "youtube ". And, he started to falsely say that I got car brakes done else where fairly recently and that the previous person did a bad job and the brakes rotor, calliper etc needs to be changed. The last time I ever serviced the car was Oct 2022 and had dropped off at Godwrench's shop, I was charged for 55$ for brake clean/adjust and was told everything was good. This *$250 diagnosis fee* was totally unexpected and was a STICKER SHOCK to me. I tried to stay calm and tried to speak to him . He started to speak in a rude, condescending way, quoting a scenario if I walk into McDonalds or Walmart and tried to buy something will that be a sticker shock to me and What would I do? First of all, all these business have a menu card, rate sheet and don't offer service without getting the customer consent. Secondly, no one charges a 250$ diagnosis fee for 15 year old Toyota to check the brakes and check why the maintenance light was ON. And stating that 250 diagnosis will be removed if I paid ~$700 to get the brakes replaced,600$ for wheels and 300$ for oxygen converter does not seem right, if not shady. He later agreed to reduced the Diagnostics fee and charged me ~$50 after a lot of back and forth. He also rudely responded that he would have to charge me for speaking to him over the phone as it is consuming his time, This was the last straw for me. I went, made payment and collected my vehicle. NEVER WILL I STEP FOOT INTO THIS PLACE. They are UN-ETHICAL,RUDE AND NOT TRANSPARENT. I am starting to question all the positive reviews or was this poor attitude targeted only towards me

Most trustworthy auto repair shop I've ever used. Never have to worry about getting the correct…read morework done, no more or no less. Peace of mind is the highest value.

Best auto shop owner is honest and great explaining my plan for forever driving my car staying safe…read moreon road thank you Mr T lexus cust

Unfortunately my car broke down on the highway and I somehow had just enough power to get to…read moreSnyder's Car Care. My transmission blew. By chance and circumstance, the car landed at Snyder's and I'm so glad it did. The experience was phenomenal from consultation to delivering the bad news of the transmission. They even arranged for the car to head to its final resting place. Snyder's isn't super close to my home but I'm willing to travel for car needs in the future because they were so trustworthy the first time around. They made a sucky situation not as bad.

Don't go here jeff is a crook doesn't like to pay people extremely dishonest!!!! Never fixed my…read morevehicles had to pay someone else and never got money!!!

After having the water pump and timing chain replaced on my 2013 Ford Explorer at a local…read moredealership, I began experiencing issues within just two days. I brought the vehicle back, and they handed me a long list of supposed problems, which I agreed to have fixed. However, less than 300 miles later, the engine seized. I had the vehicle towed back to the dealership late Friday afternoon, and after nearly a week of silence, I was told it was all an "unfortunate coincidence" and not their responsibility. Their solution? A new engine replacement for around $10,000. I asked for an explanation and was told they had cut open the oil filter and found it full of metal shavings. They offered to investigate further--but only at my expense. Frustrated, I turned to Jim's Tire and Auto on the recommendation of two trusted friends. That's when everything changed. Bret and Allen treated the situation with professionalism and integrity. They approached my Explorer as if they had been the ones to work on it from the start. They meticulously reviewed every detail--receipts, parts lists, error codes, on-board diagnostics, and the engine itself. Through their forensic approach, they uncovered the actual cause of the failure, which contradicted the dealership's claims. They not only explained their findings clearly, but also supported me in addressing the issue with the dealership. They even opened up their shop to allow the dealership's inspectors to review the vehicle firsthand. Bret and Allen exemplify what honest, expert automotive care should look like. From now on, I won't trust my vehicles to anyone else, and I'll be recommending Jim's Tire and Auto to everyone I know.

Love this place. They always take care of our 3 cars, and do a great job of keeping me updated on…read morewhat's happening, what my options are, and how long they should/could take. No fix first, change next. I always feel in the loop. I was even recently unemployed, but needed to be able to get from A - B with my family, groceries, etc, and they really helped me out. Literally couldn't have the job I have now without their compassion and assistance. My in-laws, my wife, my kids, and I will be lifelong customers. Thank you so much to Jim's T&A