Replaced wrong sensor in car, when asked about it, they told me that the mechanic told them bank 2…read moresensor 1 is on the passenger side, when the schematic shows different, service engine light still on it in car but tell me pretty much I have to do with it. Now I'm out $700 and have to pay someone else to replace the right sensor. Stay far away from this place. Totally incompetent.

Needed 2 tires. Got the two tires so this was exceptional. People were so nice and explained…read moreeverything in detail to me will definitely return.

Wow! Ran into a problem the local Tire Discounters refused to take care of due to it being late on…read morea Saturday. Called Tim and he immediately told me to come right in. He looked at my car and told me the flashing check engine light was a bad ignition coil. Less than $300 later I was back on the road and he even noticed a nail in my tire and patched it for me for no additional charge. This guy is legit!

From the owner: Welcome to Amp Automotive, your local tire and auto repair service experts in Fairfield, OH. Our…read moreteam proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results. Our passion for a better tire buying experience helped us become the company we are today: A local provider of tires and auto repair services in Fairfield for customers from all over OH.

We left a honda civic with Dante Ingram and he was going to give us a price to fix it instead he…read moreand whoever works there lost our car. Someone there stole it. They sold it unsure but his tow trk driver was supposed to tow it back to our home and Dante acted like he hod no idea why his driver did not return it. Towing to and from the shop we never got the tow bill back to our home returned. And no explanation what happened to the car. Auto city basically stole our car.

Was easy buying the car. But was salvaged never was told it was salvage when looking/buying the…read morecar. Didn't get a title until 2 months later. Had multiple mechanical issues had to fix myself and pay for myself. Gave an un notorized bill of sale which I live out of state so is holding me from getting tags and also have expired temp tags. Don't deal with these clowns

I was in a bind with a flat tire 38 miles from home, on a Sunday. This awesome shop is open seven…read moredays! A friend at church fortunately had one of those portable inflation doodads, and filled the tire so I was able to head straight to Goodyear. Adam, the service manager, greeted me very cheerfully and I explained my situation, including that I couldn't just leave the car and come back due to the distance. He put me very much at ease (as you can imagine I was pretty frazzled), got my info right away and summoned a technician to take my car to the work area. I was able to relax in air conditioned comfort and even got a free cup of coffee while waiting. Before long, it was announced that the culprit was a leaking valve, which they promptly fixed. It was $25. They also checked/filled the other tires. A couple of people came in to pick up their cars while I was waiting and several phone calls came in. I noticed the high level of customer care that Adam showed to everyone he was dealing with, including me. I have a feeling this is a very high quality operation for purchase of tires as well and they also do other types of auto work. Recommended.

I was disappointed with my recent experience at this Goodyear location. I brought my vehicle in…read morebecause of a nail in my tire. Before removing the nail, the technician did not come to me to explain what they found or ask for my approval. I would have appreciated being shown the nail and having the repair options explained before any work was done. After the service, I asked where the nail was because I wanted proof of what had been removed from my tire. I was told they didn't have it and there was nothing they could show me. That left me feeling frustrated because I had no way to verify what had been found or removed. I also felt like the focus quickly shifted to recommending that I replace all four tires. While I understand that AWD vehicles sometimes require replacing multiple tires depending on tread depth differences, I felt pressured instead of being given a clear explanation with measurements and options. I would have appreciated seeing the tread depth readings and understanding why they believed all four tires needed replacement. As a Deaf customer, I expect to be treated with the same honesty, respect, and clear communication as any other customer. Please don't talk down to Deaf customers or try to smooth things over instead of providing straightforward information. Clear explanations, transparency, and respect go a long way. I also believe one of the employees would benefit from additional training in customer service, communication, and disability awareness. Because of this experience, I decided to take my business to a local family-owned tire shop instead. They explained everything clearly, showed me what they found, answered my questions, and did an excellent job. That experience reminded me how important honest communication and customer service really are.

I am only giving 4 stars because I thought they should have been up front about the brakes. Here me…read moreout. For starters, Conrad in sales was tremendous. Hustled, communicated, resolved any and all issues in a timely fashion. This review very easily could have been 5 stars. Here is why...I asked if they could please be sure the regular scheduled PM be done before I purchase. They agreed. Part of this is to inspect the brakes. So, 2 weeks after we purchase, the brakes start making a very faint scratching sound intermittently. Since I had already had scheduled an appointment to have the glove box handle fixed, I called and had them add another brake check to the list. So, 1,000 miles and 30 days after purchase, their service department tells me it needs brakes all around. Wait...huh? The lady helping me said their cutoff is 4mm. I get it. But, my rebuttal was this. " if I owned the vehicle and was bringing it in for a brake check, and the brakes were at 4mm, they would SURELY alert me that it will be needing brakes soon." They could have fought me on this. The brakes were not under warranty. Conrad to the rescue again. He stepped in and worked his magic. And, they replaced the brakes at no cost to me. I see a lot of negative reviews here. Mine was positive.

Don't sell people with dementia brand new cars. You guys are super shady. Letting 77 year old…read morepeople who are lost buy a car and crash into people with temp tags when they don't even know their driving

The store manager is always present and very helpful. He is very accommodating in getting me in…read moreevery visit. The technicians are top notch and I like that they seem to be around for a while!

pricey,$30-50 more than others, asked for tire rotation and to top off fluids, NEITHER was done,…read morebut assured it was. Never going back

Buying tires here yesterday was a great experience. The gentleman that helped me was…read moreknowledgeable, friendly and helpful. Was able to get them installed the same day with a free ride home and back while I waited. I felt respected and valued as a customer here. Store and shop exceptionally clean. Highly recommended!

I had my car towed here late Tuesday evenin, due to an…read moreemergency as I'd been stranded on the highway for 6 hours, after being on shift since 5am, was a hot and day needed to be over afternoon. the associate seemed nice at first. then informed me nothing would be done till the next day. I just needed a tire, stranded. we're closed. Ok, in direct contradiction to the way they were open and I was discussing this with them inside. Got home eventually. well then they quoted me nearly $400 for 2 tires. They refused to email me a breakdown of the quote or anything at all, as I needed to have something to show work. Said they did, I politely called the day after that and asked again at which point the pretended to so while I was on the phone. I know this be Igave them two emails and to this day, 5 days later have received nothing. when I got paid a cohole days later I had a ride at 520 called and asked if we headed that way would they wait, knowing we wouldn't be late, could have totally said no we can't do that. instead he said yes, that's no problem. we arrive at 609 pm just as hes walking to his car. we honk, he stops looks right at us, gets in his car and drives off. fourty min drive one way, accompanied with the $208 I lost as a. direct result of this individual being dishonest and inconsiderate and disrespectful about their word and our time and their integrit. when I came back the next day and asked the uncomfortably overweight gentleman at the counter about this they immediately proceeded to give nothing but attitude and we had stuff to do retort. I calmly explained that had they said that upfront it would be fine, it's the fact they knew how far we were coming and told me they would wait, and then they didnt. He didn't have anything to say to that, so when I made a point to let him know I was out over $200 because if this he laughed in my face and and gave me a look like they were very plew to hear that. I then asked for a ln alignment print out at which point he informed me they didn't bother to do the alignmen, because. They didn't have a reason, he mumbled something and changed the subject they were adamant that I did not get overcharged yet tires were $93 each+ $33 for labor disposal fees under $5 leaves nearly $100 unaccounted for. As if all that wasn't enough already, I get out to my car and they'd put used tires on the car, with no alignment for a hundred dollar premium with a side of morel repugnance and sadisti delight. I only see reasons to stay far, far away from this place. Far. If you break down here, push your car on another lot before they touch anything. Be aware