To start Noah and his staff are great, very pleasant, and knowledgeable…read more I had originally purchased Cooper tires. I had an issue with them not being incompatible with my vehicle 2019 Subaru Legacy (not Discount tire or Noah's wrong doing) My frustration was with no one telling me that i might feel the seam of the tire while driving until AFTER the purchase and install, which would have saved me MULTIPLE TRIPS back to the store and many hours both mine and store staff trying to correct. Overall Noah set me up with Continental DWS 06 which is smooth riding and quiet. He even saved me money in the end and corrected in system to reflect the changes. I am very grateful. HUGE shout out to Noah, and his team. Will absolutely be back

Excellent customer service, fixed a leaky valve stem for free! Great group of guys who show…read moreprofessionalism! Would give 6 stars if I could!

I am always a bit trepidatious when going to a new oil place because I have definitely had my share…read moreof places that try to sell me things I don't need. Pfefferle, was not one of those places. I pulled into the driveway to get my car serviced and it was packed. I almost left because I figured it may be awhile, but the tech assured me that it was only going to take about 30 minutes or so and with, all my traveling, I can tell you my car Is probably running on mud right now instead of oil... yikes. So, 30 minutes wasn't too horrible. I went inside and most of the chairs were full in the waiting room, but they had a tv playing horrible soap operas and a full pot of fresh coffee. I stood around for a few, and realized they had a stack of magazines that had some unusual titles. I'm an artsy type and they had, sitting on the top of the stack, "International Artist." I was pleased and parked my butt in an empty seat. The guy at the front desk was very nice and took my info. My car has lots o miles, so I told him I wanted the oil that would make it purr like a kitten again instead of an asmatic old lion. I presented a coupon to him and he nodded in acknowledgement. I sat back down and watched him greet several of the regulars by name, and that's always a good thing in my book. After awhile they came in and showed me how dirty my air filter was and I cringed... I knew this visit would entail more than an oil change because it had been a pretty long time since I'd brought my car in for service. After about 10 more minutes he came in and said my serpentine belt was bad, and I had a feeling it was so that was no shocker. Well, my 30 minutes turned to about an hour. Not a huge deal, but I think they had to order my serpentine belt from another shop. What I am bummed about is that they didn't tell me, and my boyfriend overheard them ordering it from another shop. Had they set that expectation of my wait, I would have been fine. When I was all done and ready to pay, the guy told me that my coupon wasn't valid because I used a more expensive oil. I probably looked like someone kicked my puppy because the original guy never told me that. For a high mileage oil change, fluid top off, air filter, and serpentine belt I was looking at $160. After he realized the first guy had been told about my coupon, he gave me a $10 discount. I was happy again! He also gave me a loyalty card that gives me my 6th oil change free. Bonus!! The thing I liked the most about them, is that they could tell my car had some issues while starting, and they offered some ideas and mentioned that the auto shop up the street was theirs too. I can say that I will definitely be back here, and I may even try out their auto shop. The service was great, and my car's asthma is silenced for a bit. :P

I don't know how to say this we always loved Pfefferele.... But in recent years not so much in 2023…read morewe we had put in a new air compressor it went out before the warranty was up and they kept saying I hope it's still under warranty, it was we had the paperwork, and yes a man at the counter sai " yes it is under warranty, once they did not get everything oil in and the last oil change that didn't screw the screw in tight enough and we lost a lot of oil, a man from church screwed it in tight for us and put in oil the gentleman from church ask where we got the oil changed we told him, and told him about the faulty air compressor too, he as are we, not sure about going back to Pfefferele any more....... Really feel sad

Very Professional and always updating progress. Invoice was Reasonable and Spot on! Easy to make…read moreappointment.

Great service, reasonable price! I went there for a…read morepre-purchase car inspection. It was same day appointment and they were busy, but still everything was done in 2 hours. Thanks for that inspection I saved myself $500 on the car's buying price.

I limped my car into Xpress Pro & Tire's parking lot because my tire pressure light showed one of…read moremy tires was low. It was after the store was actually closed. A technician who was leaving helped me to discover a nail in my tire. I did not have any tools to change my tire with me. He helped me to write a note and leave the key for in the morning. The store manager called me the next morning and told me to come get my car. They put on my spare and did not charge me for their time. I would definitely recommend them as you don't see this type of customer service often today. Kudos! Jerry L.

I didn't have an appointment for service however the mechanics quickly tried to help. My headlight…read morewas out and they diagnosed the problem and made suggestions as to what I needed to have done. I appreciate the efforts.

My wife's car needed new...ugh. I had been searching for about 2 weeks and getting nowhere. The "we…read moredon't have that tire in stock" thing and most were 10 days to a month out. I got a tip to try Princeton Tire. I called and talked to owner Bill (super nice guy) and he found what I was looking for. I made the appointment, my wife got there and she said they were done before she knew it (in and out in under 45 minutes for 4 tires!). My wife is thrilled with her new tires and speed in which it was done...and the price was awesome. Need tires? Princeton Tire, simple! Great tires at a great price without all the headaches.

I have been working with Princeton Tire for a couple of years now, for everything from new tires to…read morepatches to alignments and oil changes. And, let me tell you, Bill and his team are absolutely amazing. They go the extra mile to make sure that people are taken care of. They're honest and genuinely care about people. They also have extremely fair prices (honestly the best I've seen), and when they give you a quote, they stick to it, no surprises. I honestly wish that everyone I did business with operated the way these people do. I cannot recommend them highly enough. They have a customer for life, and I send all of my friends and family their direction as well. Amazing people, amazing business, I'd give them 10 stars if it were possible.

Loved the service I received! The first guy to the right helped me a lot, explained everything to…read moreme very well. Thank you!

You know, I've been going to Grismer for years but not anymore! When I come in for an oil change, I…read moreexpect the oil to be in my engine and not inside my vehicle! I'm sick and tired of grease being on my steering wheel and my door not to mention greasy finger prints all over the outside of my vehicle!! This isn't the first time either! I'm not one to complain but when something isn't right for the hundredth time then it's time to speak up! Why put the paper on the floorboard before you bring the vehicle out when it wasn't in there when you got in to reset the computer right before you brought it out?! This place has went to Hell and I won't be back! I also didn't appreciate Tj's shitty attitude when it was brought to his attention! He's lazy, all the time sitting at the desk usually eating! Always got a grumpy look on his face because he is asked to do his job! I'm so over this place!! Other people may have got great service, and I used to no problem until now, kudos to them people, you got lucky but I on the other hand have had enough and am speaking up this time. Always have an excuse for why something wasn't right, there should be no excuses because it should've been done right the first time!!! I don't have time for this uncalled for service so I will find somewhere else to go now, it's a shame too because Grismer has always been my place for so many years, Thanks for nothing!!! I don't know what happened to you all but you need to figure it out before you lose any more customers. And why the revolving door of employees? Everytime that I went in there it seems there was another new employee. It's a damn shame that Matt isn't still there because he is the only one that I would let do anything to my vehicle, he is the best out there. I don't know what happened to him but if I can find him, that is where I'll go. It's strange that Jon, Matt and Anthony all disappeared at the same time, what happened? It's funny I never had these problems when they were still there. Go figure! Best of luck to you Grismer, I hope you don't lose any more customers for crappy service like I started getting.

- Great customer service - No appointment needed…read more- $40 fully synthetic oil change (much cheaper than other places) - Oil change took 15 minutes (compared to 45+ mins at other places) Don't pass these guys up!

My husband and I have used this shop on several occasions and we have been repeatedly satisfied…read morewith their service. They are HONEST, FAIR, and FAST. We have always been well taken care of and received great prices on tires and other services. We will keep going back.

I was in a bind with a flat tire 38 miles from home, on a Sunday. This awesome shop is open seven…read moredays! A friend at church fortunately had one of those portable inflation doodads, and filled the tire so I was able to head straight to Goodyear. Adam, the service manager, greeted me very cheerfully and I explained my situation, including that I couldn't just leave the car and come back due to the distance. He put me very much at ease (as you can imagine I was pretty frazzled), got my info right away and summoned a technician to take my car to the work area. I was able to relax in air conditioned comfort and even got a free cup of coffee while waiting. Before long, it was announced that the culprit was a leaking valve, which they promptly fixed. It was $25. They also checked/filled the other tires. A couple of people came in to pick up their cars while I was waiting and several phone calls came in. I noticed the high level of customer care that Adam showed to everyone he was dealing with, including me. I have a feeling this is a very high quality operation for purchase of tires as well and they also do other types of auto work. Recommended.

I just needed a quick tail light bulb changed, and Emmit, Sales, and Mike, Manager, got me in…read morequickly. As always is the case here, Mike and his staff are efficient, professional, and very friendly. We have used this store for almost 10 years for 5 different cars. All experiences very good. Thanks Mike and staff. John F.

Buying tires here yesterday was a great experience. The gentleman that helped me was…read moreknowledgeable, friendly and helpful. Was able to get them installed the same day with a free ride home and back while I waited. I felt respected and valued as a customer here. Store and shop exceptionally clean. Highly recommended!

I had my car towed here late Tuesday evenin, due to an…read moreemergency as I'd been stranded on the highway for 6 hours, after being on shift since 5am, was a hot and day needed to be over afternoon. the associate seemed nice at first. then informed me nothing would be done till the next day. I just needed a tire, stranded. we're closed. Ok, in direct contradiction to the way they were open and I was discussing this with them inside. Got home eventually. well then they quoted me nearly $400 for 2 tires. They refused to email me a breakdown of the quote or anything at all, as I needed to have something to show work. Said they did, I politely called the day after that and asked again at which point the pretended to so while I was on the phone. I know this be Igave them two emails and to this day, 5 days later have received nothing. when I got paid a cohole days later I had a ride at 520 called and asked if we headed that way would they wait, knowing we wouldn't be late, could have totally said no we can't do that. instead he said yes, that's no problem. we arrive at 609 pm just as hes walking to his car. we honk, he stops looks right at us, gets in his car and drives off. fourty min drive one way, accompanied with the $208 I lost as a. direct result of this individual being dishonest and inconsiderate and disrespectful about their word and our time and their integrit. when I came back the next day and asked the uncomfortably overweight gentleman at the counter about this they immediately proceeded to give nothing but attitude and we had stuff to do retort. I calmly explained that had they said that upfront it would be fine, it's the fact they knew how far we were coming and told me they would wait, and then they didnt. He didn't have anything to say to that, so when I made a point to let him know I was out over $200 because if this he laughed in my face and and gave me a look like they were very plew to hear that. I then asked for a ln alignment print out at which point he informed me they didn't bother to do the alignmen, because. They didn't have a reason, he mumbled something and changed the subject they were adamant that I did not get overcharged yet tires were $93 each+ $33 for labor disposal fees under $5 leaves nearly $100 unaccounted for. As if all that wasn't enough already, I get out to my car and they'd put used tires on the car, with no alignment for a hundred dollar premium with a side of morel repugnance and sadisti delight. I only see reasons to stay far, far away from this place. Far. If you break down here, push your car on another lot before they touch anything. Be aware

Thank you, RNR for what a fabulous job you guys did on my CADILLAC. Kenny and Mike have the best…read moreCustomer Service ever you took my car from a 2017 to a 2019 by just adding the rims and that grille. I am so happy and I would recommend you guys over and over again. The cost was very economical‼ You guys ROCK! Char Happy Customer

I took my recently purchased a 2010 Jeep Patriot to ship to my daughter in college in Florida. I…read morewanted to ensure it was in tip top shape. I bought a discount coupon for RNR Tire Express from Groupon for a for an alignment, tire rotation, and nitrogen fill. The store was a drive from home, but it was a good deal and worth the trip.. The customer service was good upon arrival and the shop was clean, looked like they just opened up for business. The alignment was good, no pulling and the steering wheel that was off center, was back to centered. I assume the rotation was done. Cons Typically if a tire is filled with nitrogen, the valve caps are replaced with green caps. The original black caps were still on the wheels. I did not notice until I got home that the car was missing 2 center caps. I called and was told that "they were hard to remove, that's why they weren't put back on". That just didn't make any sense. I went back to the store to retrieve them and they were broken. I get it, it's an older car and they were corroded and stuck to the rim. I worked on cars professionally for many years (long time back), I fully understand and was not upset they broke, just upset that nothing was said when I picked up the car and I had to drive back to get the old center caps. A few days after the work was done I went to replace the front brakes and check and adjust the rear brakes. A few of the lug nuts came off easily with my impact, most had to be broken loose with my 30" breaker bar. there is a torque specification - 100 ft lbs - not "whatever" and just hold the impact trigger till it stops. I am sure glad my daughter wasn't on the side of the road with a flat tire trying to break the lug nuts loose with the OEM lug wrench. While I had the wheels off, I cleaned and torqued the lugs to spec.