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    Appliances City

    5.0 (1 review)
    Closed 2:00 pm - 6:00 PM
    Updated over 3 months ago

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    3 years ago

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    Lucid Appliance Repair - Samsung washer leaking

    Lucid Appliance Repair

    5.0(19 reviews)
    4.8 miNorth Dallas
    Certified professionals
    15 years in business

    I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

    I contacted Lucid on the recommendation of my previous repairman who had retired. Serge responded…read morequickly and arrived within the promised time frame. After diagnosing the problem of a non working fridge ice maker and ordering the part, he returned and completed the repair. All work was done efficiently and completely. In addition he diagnosed a problem with another appliance and offered me options. There was no pressure, only information. I felt that Lucid's fees are competitive and reasonable. I will certainly contact Serge again if needed.

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    Precision Appliance Leasing

    Precision Appliance Leasing

    3.6(42 reviews)
    3.3 miFarmer's Branch
    $

    My experience with them has been great! I rented a washer/dryer from precision for my last…read moreapartment and then had to switch to a stacked unit for my new apartment. James made the switch so easy for me and was very communicative on pick up and delivery arrival times. And he walked me through the new units controls and everything. Very very kind and helpful. No issues with the company at all over the last 2-3 years. Will definitely continue to use them for rentals.

    I absolutely hate this company they do not work with they're customers yet they say they do no they…read morereally don't they will pick up the dryer if you default on one payment and even if you have arrangements they don't care they will still pick up the washer and dryer. I do not and will not recommend this company to anyone and never will. This company is awful don't get me wrong prices are fine but it's the service that sucks like yall can't chill out I have kids and I need to be able to wash they're clothes and blankets and my own stuff but no they don't care. I worked with other leasing companies that actually work with their members and work something out but not this company nope. Not only that I had a gentlemen from this company call me and threaten to pick up my stuff and was disrespectful and rude to me and disconnected the call before I could even ask any questions. DO NOT USE THIS COMPANY THEY SUCK

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    Appliances City - appliances - Updated July 2026

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