Our refrigerator was making an odd sound, when I did some research, on YouTube, it said it could be…read morethe coils needed cleaning. I called Elite had some good reviews and I find repair people from Sachse do great work. Willy from Elite came over next day and cleaned the coils but the drain tubes were clogged and had to be replaced. The price was very reasonable. I am telling my friends and neighbors about them now too!

CUSTOMER SERVICE NONEXISTENT!!!Unfortunately, our experience has been far from satisfactory. We…read morepurchased a complete kitchen package for our remodel. Brian, the salesperson, was aware of our time constraints and assured us that there would be no problem. However, once he received our payment, communication stopped completely. No one seems to know when our appliances will be shipped, let alone when they will arrive. We have been trying to get in touch with the manager (Corey Trent) for over a week, but to no avail. He seems to never be found. How difficult is it to find a manager in a 15,000 sqft showroom?? How do you have the inability to obtain a tracking number for products YOU sell in order to find out when they will be delivered? All we have gotten is the runaround. We now have people on standby, whom we have to continue to pay, because Brian and management can't seem to get it together. This is a total lack of professionalism! We urge you to take your money elsewhere-total lack of work ethic!!

Very helpful sales people, know their products and make the buying process painless Got a great…read moredeal on a Viking refrigerator and full service installation

Just bought a built-in Viking refrigerator from Marvin McNeil, and we couldn't be happier. Marvin…read moreshowed us all of the features of various models we were considering, explained differences and gave us bottom line advice that was very helpful. We will be back to pick up a new range soon! Go to Elite Appliance and ask for Marvin! He won't lead you astray.

Alicia y Aldo persona muy amables y profesionales encontré un excelente precio en mi secadora…read moreeléctrica y vi como tienen variedad refrigeradora estufas y appliances en caja con garantía del fabricante les garantizo el mejor precio del mercado

Places is a total scam, highly recommend you do not buy anything from them. Sold us a couple items…read moreand when I received them, it was completely different, then they blamed me for the mixup. After I showed them my receipt versus what they delivered, they said well those items have already been sold so come back to the store and we will work it out. They refused to give me my money back and only would allow me a credit to their location.

This was a spectacular transaction from start to finish. Edron took very good care of me. I was…read morerecovering from pneumonia and our fridge went completely out. I spoke with Edron, ordered a new SubZero over the phone in a relatively short process. The fridge was delivered today and installed and is working perfectly. I am still recovering, so this was a great help! Well done, Edron!

We went to Ed Kellum based on a recommendation from a friend and also because we wanted better…read moreservice than we could expect from a big box store like Home Depot/Lowe's. On January 4th, we purchased a KitchenAid double oven from Mark Pritchard. It was expected to arrive in late January, so he gave us an approximate installation date of February 1. Since we hadn't heard from him during the first week of February, we called him several days after the promised installation date to check on the status. He seemed surprised to get our call. He called us back and told us that the KitchenAid was on backorder for several more weeks. So, he offered us a more expensive oven (at a discount, but still more money than we planned to spend) and we paid the difference ONLY because it was available to be installed immediately. The Fulgor Milano was installed the following Saturday. But, Kellum's installer failed to test both ovens before he left. After he left, we discovered that only one of them worked. We contacted Mark who sent an electrician to our house. The electrician determined nothing was wrong at our house. We contacted Mark again. Mark then arranged (through Kellum's distributor) to send Apex (a repair company) to our house. Apex replaced two parts on the oven, and it still didn't work. Our request for a new (WORKING) oven was declined by both Mark and the distributor, and Apex came back out more than a week later on Feb 24 and replaced a third part on the oven. So, as of February 24, we now have a "brand new" oven (for which we paid several thousands of dollars) that has already been repaired twice (three parts replaced) in less than a month after waiting more than 3 weeks beyond the delivery time promised, and at a cost of several hundred dollars more than we planned to spend. Not once has Kellum reached out to see if the oven now works. We are planning to replace our dishwasher and two refrigerators. Based on our experience, we will shop elsewhere when we are ready to make those replacements. Needless to say, we are not happy with the service we received or the condition of the oven. We should have gone to Home Depot or Lowe's instead. Kellum's service has been awful.

I have been doing business with Zetley for over 18 years. I am a luxury custom home builder that…read morebuilds multimillion dollar homes. All my clients have been very happy with their service, professionalism and attitude. They take great care of my clients and I have recommended them for years to homeowners, builders, architects and other contractors and I can say nobody has ever told me they are not happy with them - quite the contrary! they carry all price ranges on all their appliances so they serve all of their customers no matter what the budget. To deal with a professional dealer is so much better than dealing with a big box store where you get NO Personal service. I am proud to be associated with Zetley Appliance! I will of course always use them. Nick S.

We have bought all our appliances through Zetley's over past 30 years. I cannot speak highly…read moreenough of their expertise and knowledge about the different manufacture options. Never a problem with installation. Good competing pricing.

We were in search of a new washer and dryer and had been shopping around so we knew approximately…read morewhat we'd be paying. We ALMOST went with Home Depot but one issue was it would take 3 weeks for delivery. My roommate had found Appliances 4 Less on the internet and suggested we just go look before making our final decision. I'm so glad we did. Not only did we get wonderful service but also was offered better prices than anywhere else. The owners were wonderful. We went back the very next day to make our purchase and they delivered to us same day. They provided every hose, cord and splitter to us and instructed us how to have it installed. They would have done the install as well except our apartment policy is only maintenance is permitted to install and disconnect. I'm so happy we came here and I have already recommended them to a couple people.

From the owner: Quality appliances at a great prices. Up to 50% off on new units with scratch and dents…read more Refrigerators, washers, dryers, stoves, and more

DO NOT BUY FROM HERE..I went to purchase a washer n dryer to find out that when it was delivered, I…read morehad to buy water hoses for the washer, I brought the cord and duc for the dryer. When we got it hooked up, the washing machine leaked water, and the dryer tub did not turn. I called and was given the runaround, a tech was sent and he didn't try to fix it, he went outside on his phone, came back and told me since i didnt buy it from Lowes r Homedepo that it wasn't under warranty, then he left. DO NOT BUY FROM HERE..not worth it. They don't value their customers concern or complaints they just keep giving you the same story.

Worst experience of my life buying a washer that didn't work and service support was a disgrace…read more Dealt with their support for weeks and reported the business to BBB and even FOX 4 channel consumer support. They swindle you out of your money and cause extreme inconvenience. I do believe that there will be justice.