Clean facility, easy to get in and out…read more Staff is friendly, had some initial misses with communication but Ivan was very helpful in working out our issues!

From the owner: Our Durham, NC self storage facility offers climate control, video recording and moving carts. Rent…read moreor reserve your storage unit online today!

I'm shocked to see that there is only one review for Brassfield Self Storage. As the one previous…read morereviewer stated, their customer service is out standing. Don, the owner, really goes out of his way to make sure you are a happy customer. The employees are all very helpful as well. they really go above and beyond. We looked at Public Storage and was unimpressed. I continued looking and found Brassfield due to its proximity to Duke. I couldn't be happier with the summer storage unit. The units are climate controlled, the 2nd month is free, they offer a moving van to assist in your move at no extra charge, really, really amazing!! The units look new, and the facility is very well maintained. I will continue storing at Brassfiled over the summer for the duration of our daughter's college years. Thank you!!!

This storage facility has the BEST customer service! We were looking for a storage unit facility…read moreand Brassfield is one of the best out there. Climate controlled, security cameras everywhere, insurance not required but offered, 2nd month free, free use of metal platform trucks (carts), and a FREE 10-15 foot moving truck available for move in. On top of all those perks the rates are affordable. Cheaper than Uhaul with more perks. We ended up renting a storage unit that was too small. After business hours the area manager saw us struggling and let us move into a bigger storage unit really close to our old one. He told us he'd hate to see us move our stuff twice and to go by the office the next day to update the contract. He saved us from moving into two storage units. Absolutely amazing customer service.

Thank you so much for always being helpful and friendly! My experience here was wonderful for all 6…read moreyears that I had my unit. The unit size was perfect, assessable, and the grounds are kept very clean.

I am soooo livid right now. The Gate hours are posted as 6am -10pm. So why at 9:14pm the gate would…read morenot open for me. We had just left maybe 20 mins earlier and was able to key in and out with no problem. I paid for help for moving as well as had a sleeping child in the car while drizzling so this inconvenience is devastating as now we have to unload and reload again in the morning but not sure if that's a good idea as the gate might not open at 6am!

Hi Great place. Pam and Al were very kind and helpful doing…read moremy process of renting my storage unit. Great location and price. Two thumbs up.

This storage unit place is terrible. From start to finish it was a Shi*show. I rented a drive up…read moreunit thinking it would be easy but NO. You can't get a moving truck in easily, let alone a truck & trailer. Good luck, god bless.... The whole place is not marked properly either. This is not just my opinion,but also the opinion of my professional movers. It's also hilly & the pavement needs help. I actually asked myself if I was in San Francisco or HELL???????????? The "representative" was lazy AF, and encouragEd me to drive in KNOWING I could NOT my fit a truck & trailer. Then when myself & my movers got to the right spot. WE THOUGHT WE DID, anyway, it wasn't, bc the place is so poorly marked. my unit which was marked exactly the same was towards the ba this hell hole, an But like I said this place is a mismatched clusterfuc* of a mess... The door to the office was locked, during NORMAL business hours, while the representative watched, knowing I needed help and snacked in his truck. If I could give 0 I would. If I could give less than 0 I would. This place is a disaster, Service was nonexistent, The office wasn't open during normal business hours... I literally never leave reviews. you could spit on me or in my food and I wouldn't even say it was ba

Goodbye old home. Hello new adventures!…read more Shout-out to Trosa Moving and Storage. https://trosamoving.com/residential/ We have moved quite a few times and these guys (all seven of them--plus a few extras they pulled in for the very swift and efficient unload) were exceptional: respectful, cheerful, working with hustle even in extreme heat. They were a coordinated team with a crew leader who was honest and quick to point out points of damage. (Thanks, Michael!) They moved our household contents as well as two home offices and a storage unit containing 50+ years of career detritus! Not only that, their estimate was the most realistic (not the lowest) we received (Thanks Barry!) All in all, we've moved 9 times and this was the biggest and the best move we've ever had!

This crew of amazing gentlemen moved my 90-year-old mother's belongings in efficient and record…read moretime! They were polite and careful with all her belongings and provided a quality experience for a great price! No need to look elsewhere. Book this amazing team!

First class storage facility. The workers are always courteous and accommodating. I've rented…read morethere twice and would return again if needed. I decided to release the storage at the end of the month but had to do it a few days later. They kindly prorated the fee for me. I appreciate that in this economy. Great value. Great service.

I needed a storage unit at the last minute and was frantically looking for a storage company…read moreonline. I chose Red Carpet Self Storage based on the proximity to my new residence. The man who runs the storage facility, Bill, was very professional, friendly, personable and was very helpful. I had called a few minutes before their closing time and Bill stayed on the phone and worked with me past their closing time to assist me in completing my order. The price was reasonable, very clean facility, well-lit after hours, clean bathroom for customers, and they had flatbed dollies in the halls for their customers to use. Bill also recommended to me their in-house moving company, Distinctive Moving and Storage, to move my belongings from the storage unit to my home garage. The move from the storage unit to my home garage was flawless. After dealing with a nightmare out of state move for months, it was a welcome change to work with Bill and not experience any issues whatsoever. Great example of top notch customer service. I highly recommend Red Carpet Self Storage!

Terrific managers! Mr. Tony and Ms. Kelli are the kindest managers. They are extremely helpful,…read moreknowledgeable, and always ask me how my family is when I come in or call. They helped me find the right unit to consolidate my belongings. I highly recommend this facility, it's clean, the prices are great and the managers are the best!

Email from the managers clearly stating they don't really know what's transpiring on the property…read moreor who is accessing stored property. Isn't that why I paid to store my vehicle there, behind a gate that requires a code for acccess? For SECURITY purposes?? Beware that they clearly state that non-approved vehicles/persons can "tailgate in" behind another vehicle to access the property and access YOUR belongings illegally. They state they are not monitoring this activity, despite the massive security camera presence. This issue could have been alleviated had they simply asked for a photo ID of the tow truck driver claiming to be ME!!! Or calling ME (who pays the monthly storage fee) to verify I was having said vehicle towed away. But no! It never happened. "Please understand this, the tow truck company could have tailgated in, took the vehicle and tailgated out, this is something I would have had no control of, after speaking to your brother last night I feel that one way or another the Blue Cadillac was being towed off our property yesterday with or without my knowledge. One last thing, the towing company did not need our assistance, they knew exactly where to go to, which car to pick up and tow away, also they knew where to take the vehicle." Thank You, Frank and Lisa Property Managers 6120 Westgate Road Raleigh, NC 27617 919-786-4525 raleigh@cardinalselfstorage.com www.cardinalselfstorage.com