Avoid interacting with TYRA WELCH. ​ I visited this Kaiser…read morelocation for a flu shot during posted hours, only to find the desk closed. While the first two receptionists were rude and condescending, a third receptionist was incredibly helpful and sought out answers for the waiting patients. ​Unfortunately, the manager, Tyra Welch, was visibly upset that her staff member went out of her way to help us. I overheard Ms. Welch "talking crap" about the helpful employee to the rude receptionists right in front of patients. When I stepped in to defend the helpful staff member, Ms. Welch became unprofessional and dismissive. Most shockingly, when I asked for her name, she refused to provide it and deliberately hid her badge before calling security on me. ​Kaiser HR needs to provide Ms. Welch with serious leadership training. A manager should be the solution, not the person creating a hostile environment for both staff and patients.

Lancaster, CA I used…read moreto go to these places when I used to have a Kaiser Medical Insurance. I had been coming here for the Pharmacy, blood draw and flu shots. For all those times, my experiences and expectations were met. Employees were always friendly and helpful. They show care and compassion. Plenty of free parking spaces. Facilities are available and accessible for people with disabilities.

I have been here a few times, only for urgent care but each time my experience has been really…read moregreat. The front desk staff, nurses and doctors have been kind, friendly and helpful. Each time I've been there I've been in and out in about 1.5 hours, and each time I also needed lab work so that takes longer. I can't even see my regular doc without sitting in just he waiting room for 2 hours. I don't remember the names of the doctors that attended me but because of the excellent treatment I've received there I'll continue to go back for my urgent care needs.

Spoke with a customer service rep by the name of DANIEL. He didn't want to provide his name due to…read morehis horrible customer service skills. He sounds like a kid and that may be why he doesn't know what those skills actually are. He played on the phone and refused to transfer me to a supervisor when I asked. He just disconnected the call. It's not hard to do your job and transfer people to the correct department the first time.

I was referred to FHMC Lancaster by a relative while I was visiting Palmdale. I've been struggling…read morewith uncontrolled diabetes (DM2), high cholesterol, and elevated triglycerides for over a year. I used to go to a clinic in Sun Valley, but my lab results never improved--so I figured it might be time for a fresh perspective. When I visited FHMC, I asked to be seen by a doctor. The front desk staff greeted me with professionalism and warmth. They explained my options clearly--I could do a telehealth visit with a doctor or see the provider in their Van Nuys clinic. Since I was already in Palmdale, I asked about alternatives, and they offered me a same-day appointment with their Nurse Practitioner. I'm so glad I said yes. The NP was knowledgeable, compassionate, and really took time to listen. She revised my medications and gave me realistic, clear lifestyle guidance. I appreciated her genuine concern and how she educated me without judgment. Before I left, I told the front desk how great the NP was, and they mentioned they have three NPs who are all caring and well-liked. A month and a half later, I returned for bloodwork and a follow-up. This time, I saw a different NP, and the results blew me away: * Cholesterol: 141 130 * Triglycerides: 162 113 * A1C: 8.3 5.8 I was beyond happy--relieved, actually. For the first time in years, I felt hopeful about my health. As a small thank you, I bought donuts for the staff from a nearby shop. This clinic treated me with compassion and care, even in a stressful healthcare climate. Thank you, FHMC Lancaster!

Rarely am I ever compelled to go out of my way to write a review, but I felt the need to express…read morewhat an outstanding practice this is. The providers are very knowledgeable and really take the time to address your needs. The entire team is amazing. Could not have been happier with my referral to this practice for my work clearance. Definitely recommend.

Brought my daughter here for a podiatry appointment. What a beautiful and clean clinic. Very…read morewelcoming and friendly staff. The doctor that helped us was very nice and gentle with my special needs daughter. He did an amazing job cutting her toe nails and treating them. It's really hard to find a place where they will treat a disabled person who's non verbal. I was very happy with the service that was provided to my daughter. He also asked the nurse to make a follow up appointment in two months at a location closer to our house. That's great patient service.

Dr jafferi,Ali ejaz Dosen't listen to a thing you gotta…read moresay, as soon as you start speaking, he starts to dismiss your concerns. So sad to not care for the patients and the nurses outside all they do it's chit-chat with each other while you are in the room waiting for discharge papers. Ridiculous

I was deathly afraid of dentist from th 60's and I have been looked at by the best...Beverly…read moreHills....Wilshire District....even USC Dental Clinic and except for USC in the 70's I have walked out because of Fear and The need to escape....NOT Heritage..Receptionists Excellent..The Dentist Above reproach and The Anastceologist was Friendly....Trusting....and Knew His Job! I have b Never felt better.....When I got home to Mow there is No Pain! This place is A1 and one Hell of a Professional Office. Manager and she knows and wears her position excellently........ From the bottom of my Heart......I Thank them so Much......Oh and I had 3 teeth pulled and there is no facial disfigurement or discomfort.....One Love

Anice is an awesome nurse. Well detailed and knowledgeable about her job keep up the good work…read moreSierra medical group is fortunate to have her.

As a therapist myself, I never imagined I would end up being a patient here, but I am incredibly…read moregrateful to have my colleagues treating me. Francisco and Jordon were fantastic therapists during my physical therapy session. Francisco had a lot of great ideas that helped me work on my ACL repair, and I would highly recommend anyone go see them at the outpatient clinic. Jordon was also very kind and has a wide variety of exercises that can be done to improve your situation. Kudos to the both of them and the rest of the outpatient team. Brenda at the front desk was very courteous and welcoming, and I look forward to finishing my therapy with them

Best rehab!!! This rehab is ran by Marly and Flor. The staff is wonderful, from Brenda to the rest…read moreof staff like Jordan, Christian, Danny, etc. Been going here post surgery and they've been helping me get my knee/leg stronger. So far, the results have been wonderful. Thanks again to the AV Rehab Team!!!

Needless to say when you are diagnosed with cancer it can be very disturbing. The number of Drs…read more and treatment visits is overwhelming. Your life is turned upside down. I recently underwent Chemotherapy at Kaiser on avenue L in Lancaster. From my very 1st consultation to my final appt. the level of Professionalism and the care and concern for my well being I received from the staff was nothing short of fantastic. I cannot thank them enough for making the worst time in my life so much easier to handle. They treat you like family and really care for their patients. Kudos to the staff at Kaiser Permanente Infusion dept.

for all involved in the false information and documents submit it into my medical records. i leave…read moreit in god our creator hands and all of medical personnel involved in this hateful harmful act involved in all the treatment and any other illnesses, you have caused me to experience and have. there is a god and he and his angels have heard. and they see everything that you have done. and said and there will be gods justice for all you have been in such bad treatment of his people.

I have have to say something about the staff from the pre surgery calls to going into for surgery…read morethe staff was so nice and very helpful. Made my experience so much better. Thank you

Yes this is a good hospital. My husband had cancer surgery on his back in 2004 done here by Dr…read more Manning. Everyone was nice. Doctor did a great job. It's clean and very quiet in there. Everything went smooth. Highly recommend it.

, I attended a Nerve Induction test for lower back in Workers Comp injury at Precision medical…read moregroup 27965 Smyth Drive, Suite 101, Valencia, CA 91355. The technician shocked my ankle area twice and I asked Can you turn down the intensity because it hurts I feel pain up my nerve to buttox area, he says, oh I'm increasing from here. I stopped, left the exam and was later told that they marked me as a "No Show", Sounds Shady.

Possible scam medical office. Why? 1. The address does not…read moreexist. I have visited the place. 2. The picture of the door entrance is a door but is not an addressed USPS address. The block of medical buildings exists, but the Precision Medical Group does not define any office number. It does not exist. 3. The 855 area code is used by scam people because they answer from another island or country in the Caribbean I don't know how they got my name.