Dr John Liju is a awesome doctor and has an awesome staff? He's\n Been my doctor for a couple of years, and I trust him 100%.

Closure! Shut them down! Mother had an Interlaminar Epidural Steroid injection and was sent home. What makes this negligent is, Shes 73 and she kept asking Dr Singh if she needed someone to take her and bring her home. Response provided was No. She was also not provided with aftercare paperwork as to what to expect. She was not to rest for the next 24-48 hours. She was not told to ice the injection if needed. When she went back the next day for the aftercare paperwork on Friday, she was told, it will be ready Tuesday. She's never had this type of injection before and thought she only receiving a quick pain relief shot. I took her back and Tuesday and was furious to say the least. Front office stated, paperwork not ready. I as her daughter asked if the Dr was available to speak with. They sent a young lady out. I know it wasn't her fault but my anger got the best of me, and no I did not curse at her. I did however raise my voice. A Dr came in to speak with me because everyone in his lobby could hear me yelling, they are negligent. How could they allow an elderly person to drive themselves home following a procedure like that. The Dr then asked me for my Medical or scientific evidence stating or proving a person is not to drive themselves home or anywhere else afterward. I brought up the fact of no information about an ice pack on the injection area if feeling discomfort. Dr then asked me for my medical evidence again. He stated he went to school for many years to build his practice with his colleagues and he felt disrespected by me. Seriously Sir! I feel you have no respect or care for your patients by conducting these procedures and allowing patients to drive right after. I said thank God Shes ok. He mocked me and said Yes, thank God. We did our job and Shes ok. If anyone of have family who go there for procedure, have them stop. Just my opinion. If you are familiar with these procedures, You are not and Drs will not provide service unless you have someone to drive there and back home. Loss of sensation or numbness can occur anywhere from 24-48 hours. This office and there Drs are something else and I'm also reporting them the Medical board. No stars for them. They are horrible. Thank you Lord for getting my mother home safely read more

Had an epidural in October 2025. All of my previous epidurals had been successful to my left leg's pinched nerve. This time, it didn't work; in fact, the Doctor administering the epidural, hit a nerve. I left with more pain in my left leg than i previously had. Made an appointment with the institute to see what my next step would be. I was told that it could be 1, 2 or maybe 3 weeks to wait to and see if the epidural had been effective. Unacceptable response when the pain was unbearable. read more

I went to see Dr. Singh for a second opinion regarding a surgery. It turned out I was mistakenly put on a 6 month authorization. DON'T WALK FROM THIS GUY, RUN!!!, This Dr. Lowered my whole previous medication prescriptions to the point I could not walk. In no time at my first visit, even before an MRI he was setting me up for an injection. I could go on but very greedy. I was very disappointed. Stay away! read more

I went for my first visit on February 26. From initial contact making appointment all was done professionally and promptly. My appointment ran pretty much on time and I saw Dr Singh. He was very kind and explained I unfortunately was not a good fit for their practice. He did give me several referrals that might be a better fit for my situation. He was very considerate. read more

My pain management doctor Dr Singh is really the best and caring doctor! I go to their valley location:: it used to be on Vanowen in Van Nuys and since a few months, they now moved and are on Ventura Blvd in Sherman oaks; the clinic has its own surgical center, and it is so beautiful and modern now! I usually go there to receive some back ablations, apedurals, or any kind of dorsal injections! read more

I received shots in areas of concern on both knees and lower back pain and I'm having no pain in my back but I will need surgery on my knees due to bone on bone in both knees due to extreme arthritis. Overall my experience has been great with the staff of this Nurospine Institute with Dr. Mudda and Christine Practitioner has been great with all those working at this facility. read more

Phone service won't schedule ANYONE. 2 months, 3 intake calls, and ZERO response from the center. Called back MULTIPLE times to be given MULTIPLE excuses. read more

I am so grateful for Neurospine Institute and All of the doctors and staff. when I first came to there office I was in so much pain and I was miserable all the time I had numerous injections that helped some, but knew I was going to have to have surgery. Dr Parsa performed surgery on my spine and neck and thanks to Dr. Singh keeping me out of some pain until I could have my surgery. Thanks for giving me my life back read more

I have mixed feelings about my experience. The nurses were wonderful. Caring and helpful and listening to what I had to say. There were a couple of very down things though. Number one they sent me out instructions to eat and drink the morning of the procedure. I was supposed to be getting general anesthesia so I called and was told oops that's just something we send out to everybody. The second problem was I was supposed to have general anesthesia and when I got there I found out that no one had scheduled the anesthesiologist to show up so they had to do the procedure with a sedative and fentanyl. I went ahead with the procedure because I am a lightweight and figured it would be OK which it was. The third issue was they left leads stuck to my back. When I called to ask if I could remove them they argued with me and told me they were Band-Aids. They were not Band-Aids. They put them on before the procedure and they had little plastic connectors on them. Other than that the experience was actually pretty good. The doctors and nurses were very professional. read more

Neurospine Institute - This is what they told me was a Band-Aid. Clearly it is not. - Medical Centers Near Me - Palmdale, California

I have been with NeuroSpine Institue since September of 2023, and have found Dr. Singh to be very good. Unfortunately their phone system (which was recently improved but problems still exist), still makes it very difficult to reach anyone. You go through the prompts to leave a message and it says the mailbox is full. The staff does not follow up, and I have unfortunately been in the position of having to to the ER, and after successfully leaving a message with a real person. Never got a return call. It does not make me feel confident that they are taking care of my health concerns. read more

The staff is so inconsiderate and rude. My blood sugar was very low. They was harassing me about urine sample my blood sugar level was 50. I was very weak. I blacked out for a minute to wake up with one of the nurses with a paper all of my face telling me to go do bloodwork, and I had to do it by the next day there for 20 minutes to get some energy to leave now once any staff member come and asked me if I needed anything to help with my blood sugar read more

I've been with Dr. Singh for over a year now and he is in the best doctor I've had in treating my pain. Doctor saying is tops and what he does. I highly recommend Dr. Singh and Dr. Carson at the Neurospine Institute . Dr. Carson did a great job on my neck fusion and I can feel my right hand again and I'm very happy with the results highly recommend Dr. Singh and Dr. Carson for anyone that is serious about treating pain and not just trying to get drugs. These guys are really good. They are good, decent people. read more

I've been treated by Dr. Singh a few months now. First off, I LOVE his greetings (fist/elbow bumps)! He is very down-to-earth! And he has swag! :-p He is very well versed in this specialty/field. He is extremely compassionate, shows empathy, and is very delicate and gentle with his procedures. He explains everything thoroughly and ensures I understand/comprehend the procedure, process, diagnosis, instructions, alternatives, medical terms and jargon. They are actively involved, supportive, and give back to local communities, especially homeless communities. Staff are very pleasant, personable, warm, welcoming, courteous, energetic, and professional. The office is clean, tidy, and smells of pleasant aromas/fragrances. The atmosphere/ambiance is comfortable and relaxing. And they are located in a central, nice area. I highly and strongly suggest and recommend Neurospine Institute, especially Dr. Singh. :-) This is coming from a woman who fears needles. :-) read more

The customer service is honestly not good. I went here over a year ago and my experience still sits at the front of my mind and wanted to share with others. The front desk support and medical assistants overstep and do not humanize people. They see procedures and cases, which implies that they aren't in the business to help people. I didn't experience heartfelt service or a kind approach at any of my visits. I declined an MRI because they already determined I had carpal tunnel. Even the Doctor administering the carpal tunnel test said it wasn't necessary, but I needed to take that up with my main doctor. I told the medical assistant to ask my main doctor if the MRI is necessary. The medical assistant said "it's only $350 to do the MRI". It was unprofessional and wasn't her place to insert opinion, especially suggesting the decline was due to money. Although, saving $350-$400 doesn't sound bad, wanted her to consult with the doctor, but she tried to urge me to do it without connecting with the doctor to confirm. I'm mortified at the approach and demeanor at each visit. I do have to say that the billing support that I received was awesome. She took the time to break everything down for me so I understood my invoice. However, I'm still looking for another place to accommodate my carpal tunnel. read more

Dropped me as a patient without notice or explanation. Very disappointed and upsetting.

I've been trying to make an appointment, but they just hang up on me, like I can hear them talking as they pick up the receiver and then hang up. 5 times they did this before I got "through" to their voicemail. I left a message but holy crap why even pick up if you're going to hang up and then let it go to voice mail. my doctor keeps telling me to give them a chance but holy hell is it tough to do when you can hear them talking between hang-ups. I'm going to give them one more chance. read more

Best experience ever with this office. Been a patient with Dr. Singh for a year and Dr. Saremi been having the best experience with the staff. Always been answering my questions. Never had problems with refilling my medication. read more

Best office ever for pain management..If you have back pain leg pain any pain at all see Dr Singh.

They said I had a bunch of no shows and that is a lie!!! I called and they made me an appt at 4pm so I went at 4pm and they said no your appt was at 3pm. I swear on everything they were lying because the Dr was already gone. People beware this is our bodies we are talking about and they really don't care!! I've had covid 3X! So I missed some appts and was to sick to call. They just want the money! Several people told that this place is a joke and they are right. Are there so called injections are a joke and my friends all said they don't work! People beware!! read more

Dr Singh helped me to finally find relief from the agony of chronic pain in my back (excrusciating). he didnt give up on finding the treatment which finally worked. i highly recommend Dr Jaspreet Singh for anyone seeking help with back pain. Namaste read more

I saw Dr Singh at the Van Nuys office. I tore my right Meniscus and two tendons in January. I'm scheduled for surgery but due to the back up due to COVID-19 it'll take 6 months to get to me. (November) I suffer from serious hip bursitis and 2 herniated disks as well so combined I'm in a great deal of pain and discomfort. Walking with a cane is difficult. I was referred to Dr. Singh because my PCP and Orthopedic Surgeon could only prescribe pain medication for a short period of time. I arrived to my visit with X-ray's MRI CT Scan and Ultrasound on CD. I had voluminous hospital and doctor reports going back 4 years. I was definitely prepared. My experience was both scary and unpleasant. Dr. Singh is arrogant and condescending. He doesn't like questions. He likes to hear himself talk. And talk he did--About everything EXCEPT what I came for. He never examined my knee injury and didn't seem to interested in it. He instead ran through all the "dangers" of controlled pain medication and how he offers " treatments" including his favorite: injections. I told him I was hospitalized 5 days and lost 30 pounds from a cortisone injection in 2018. He dismissed this insisted it wasn't from the injection. (It was) He went on and on saying there are "other" injections. As well as a menu of other Frankenstein-esque " treatments" that I know are not only dangerous and don't work and would NEVER do. EVER. It was all one big sales pitch. Then came the grand finale. A supervised trip to the bathroom to give a urine sample to make sure I'm not using illegal drugs! Outrageous. It's an obvious bill padding ploy. Additionally, he ordered a list of referrals and procedures to be approved by my insurance that I didn't ask for or need. (I cancelled them the minute I left the office with my insurance) I finally left this disaster of a practice with a prescription for a dangerous muscle relaxer for MS and cerebral palsey patients! And a topical cream containing NSAID medication that I cannot use for any reason due to stomach bleeding and colon issues. This cream can cause death, stroke or death! But, hey, controlled pain medication is BAD says this doctor. The bottom line is there's no money to be made writing a prescription. None. So, clinics like these prey on people and there pain with procedures that in my opinion are a danger to public health. Anyone looking for pain management needs to seek out a board certified Anesthesiologist MD. That's exactly what I did. I left the office with the proper medication. Not feeling like I've been run through the mill by a snake oil salesman. Do your research. read more

(2) Dr. Parsa  is a great doctor! Unfortunately, I cannot say the same about his staff.  I called Dr. Parsa in Feb about back surgery. He wanted me to have imaging done, of course. Mel had me call 3 different offices about the tests. None of these places were close. They weren't even in my county. None of them performed those specific tests. I found an imaging center, close to my home, that did. As it turned out, they requested the wrong tests. After approximately 2 months, that part was resolved. I went in for my tests but Dr. Parsa's staff neglected to order the necessary lab work. It took 6 weeks to reschedule the tests. The 1st time, they sent the orders to the wrong lab so we rescheduled. The next time, I arrived for the tests & was told the lab work was incorrect. I called Dr. Parsa's office. They apologized & ordered the labs, again. I waited another 6 weeks to get the tests done. This happened, at least, 4 times. Each time I had to wait 6 weeks to reschedule. It's about 7 months now & they still haven't gotten it right. I had an appointment with Dr. Parsa & was planning on talking to him about the problems. The office manager, Alona, canceled my appointment & refuses to allow me to speak to the doctor. I have no lab work, no appointment. Alona has no plans to reschedule or allow me to talk to the doctor. Trying to cover your tracks, Alona? Not on my watch! I filed a complaint with my insurance company & now have my appointment. I'm praying that the staff can get it right, once I speak to Dr. Parsa. This is a surgeon's office. Patients are in pain. The staff tries to hide their mistakes by not allowing patients to speak to the doctors. How many other patients are they mistreating? How many patients are waiting, in pain? This is unacceptable. This is abuse. The staff at Neurospine Institute is incompetent, 100%!Alona & the rest of the staff should be fired immediately. Perhaps take a class in humanity, common sense & etiquette. Medical clinic in Los Angeles, California OVERVIEW REVIEWS PHOTOS AB Google review summary 54321 ⁩ Add a photo NeuroSpine Institute 5.0 (2) Medical clinic in Los Angeles, California OVERVIEW read more

My experience with the staff and Dr. Singh was extremely good. I was able to get an appointment within a reasonable amount of time. There was minimal wait time when I arrived for my appointment and the staff was professional and helpful. Dr. Singh is personable, thorough, and took his time to explain my diagnosis. My procedure (first time having it) went very well with a good response to treatment. I would highly recommend. read more

Professional, well trained, considerate and down to earth staff that care about their patients.

After seeing multiple physicians my pain was unchanged and I felt like I was getting nowhere. I was lucky enough to be able to get an appointment with Dr. Singh after being referred by a family friend. He was immediately able to help diagnose my problem and provided options for treatment that were never even suggested to me by my previous physicians. Everything worked very well and he was very honest about the fact that I would likely need to have surgery in the future. After about 2 years that time came, I and was referred to his colleague Dr. Parsa. I recently had surgery with him and I am now recovering. I could not have asked for a better care team over the past few years. They communicated with me clearly about what to expect and most importantly they were honest. I have and will continue to recommend these doctors and this office! read more

Dr. Jaspreet Singh, MD is very caring and upfront with me. Very passionate about his work and patients.

I would never trust a Dr. that blatantly lies to his patients and refuses to take responsibility for what he says and treats you like your a liar when you have a witness to exactly what he said. I stand up for truth and when a Dr. talks bad about another Dr. that was in practice for over 40 years withoyt problems Dr. S has no business talking down about that Dr. in any way to a patient. I am extremely upset by this Dr.'s unethical way of speaking about a primary care dr. It's disgusting. I would never refer this dr. to anyone. Sad that a patient in pain would have to be put in this position. read more

Like nearly every other health care office in the Antelope Valley, the office staff at AV Neurospine Institute leaves much to be desired. Being placed in hold for 45 minutes to an hour simply to change an appointment is unacceptable. If this were an infrequent occurrence I could understand but it is the norm for this place. And its not because they are understaffed either. read more

What can i say about this office, They have great Doctors but there staff is bar far bad at management, I was just there this morning, the doctor was so nice he even told me that lets get you better , I have Spinal stenosis that cause pain radiant to arms and legs and lower back, So he told me that he would prescribe Norco 10/325 so i can get some sleep tonight, But the staff did not put in the order to Pharmacy, So i called them and this is what they told me it takes 24 to 48 hours and they we are so sorry but there is a lot medication going out for other patients, So they have more patients then an emergency room i don't think so, I leave the emergency room and they put in order right away cause they care about patients not to suffering pain, what this office has is lack of management control, they don't call back when you leave msg which it took me almost 12 calls and the first time they told me last week that they have put and urgent call for me to call me back the next day and never happen, i called them week later. There no reason for patients to suffer pain because the person has to many orders to go out. But the only thing they can tell you we are sorry for this. If you go to this clinic complaint to the doctor about the staff on prescriptions, Patients should not suffer because lack of management. read more

Where to begin? I just read my medical records written by, Dr. Jaspreet Singh and it sounded like he was either writing about another patient or he was completely delusional during my last appointment with him. For some reason he wrote that I requested anti-depressants?? Quite contradictory to every single other medical record I have in my possession. He has also written that I said meloxicam worked for me...? He seemed to have forgotten when I called and spoke to him specifically telling him the stomach issues I had since I took the medication. He told me to stop taking the medication - him and his office didn't note my phone call anywhere in the records. With this said, when I told him I stopped taking meloxicam (per his direction) he continued to tell me I need to take it because it's "standard of care". Long story short, he started to yell at me. Literally, yell at me in his office to where the Office Manager came in to protect him and probably also falsify my records. I proceeded to tell Dr. Singh that given he is a medical doctor for pain management - he should know better than to cause stress on his patients. Stress causes more pain. He is clearly covering his ass in the records because even the records are contradictory. He said he chose to dismiss me and I'm not a good fit?!? Wrong, I chose to fire him as my doctor. Why would anyone want to keep a doctor who yells at them??? And, forgets their medical history??? This was a bizarre experience and Dr. Singh has no business being a pain management doctor. He is rude, unprofessional, dismissive, disrespectful, and forgetful. 80% of my medical records is falsified information. read more

Doctors are good but staff is stupid. It's very hard to deal with a place that has good doctors and then you have to talk to medical assistants who don't know what they are doing or saying. If Dr. Parsa didn't do my daughters surgery I would not be following up with this place because everyone needs to be on the same page and the office staff is not! read more

I was scheduled for an appointment with Dr Mooda on Friday Dec. 23rd at 8:00 am for neck abrasion. On Wed. Dec 21 I had an emergency with my father, who has Alzheimer that I need to drive to his home in Nevada . I tried calling their office on my way to Nevada to cancel the appointment, but only got a recorded message telling me to call during business hours. There was not a way to leave a message. On Thursday Dec.22, at 8:00 am this is when the office accepts calls for appointments but could not get through. It just kept ringing and then would start all over again with recorded message to press 1 for appointment. Which I did and this went on for 10 minutes. Till finally a receptionist answered. I explained my situation. She told me that it was past the 24 hours, and will be charging me $150 for canceling. I told her it is 24 hours. She then, was very rude and said it is 8:15, and she told me that I knew about my father days before. I asked what are you talking about? " I never said that, in other words she put words in my mouth and calling me a liar. I then asked to speak to someone in charge, she said she would transfer me to the supervisor. Which there was no answer. So I left a message. And I have had no call back. And I just recieved a bill for $150. Not going to pay it. When in good faith I tried calling WED EVENING. read more

I was having issues from a spinal fusion 20 yrs. ago. I was referred to Dr. Parsa. Well he wanted to do surgery again. I asked what were my options. He suggested Pain Management with Dr. Singh. I had an injection in my SI joint and one in my Spine. I am almost totally pain free. It's been 2 months and I'm still mostly pain free. My quality of life is so much better. Dr. Singh said if I start having pain again, to contact them and I can have another injection. Pain Management is the greatest. The office staff is so friendly and efficient. I had taken my tablet to read while I was waiting. I forgot it when I left and before I got home, they had called to let me know. They are wonderful. Living without pain makes life wonderful. read more

I have had another change of primary. No longer attached to lakeside. Trying AGAIN to get an appt. Called was told I was assigned to lakeside and they no longer take lakeside. Told the woman no I am not assigned to them anymore-said it three times. Waited and waited while she checked. She lets me know sure enough I'm not assigned to them (wow who knew) and they do take who I am assigned to. Yay let's schedule me. Oh we can't. She has to call me back. Guess who hasn't had a call back AGAIN. I was out of town all of summer break due to a death in our family. I'm trying to get in for a recheck and here we go again. It's pretty pointless to go to a doctor you like if everyone they employee can't get it together. Time to go somewhere else. read more

I have been a patient at the Neurospine Institute for a few years now, seeing both Dr. Parsa and Dr. Singh. I came to these doctors after 3 spinal surgeries and more than a dozen visits with Pain Management doctors. Between these two doctors, i am able to live a life doing the things I wish to do again. Dr Parsa is a very skilled surgeon and helped me immensely, and Dr Singh is a very thorough and caring doctor who has given me a life without dependence on pain medications. I highly recommend Neurospine Institute and both of these doctors for all those who suffer daily with back and leg pain. read more

I was referred to Dr. Ma by my primary care physician. It took 3 days for his assistant to get back to me just set up an appointment and when you do call the office just put's you on hold...no hello, nothing. When I was finally able to speak with the Dr. Ma I explained to him that I had a MRI of cervical done and that the surgeon that performed my surgery in April would not go over the results unless I could pay for the telemedicine phone visit ($485.00) for a 10 minute conversation. My insurance would not cover this visit. Dr. Ma ask that I reach out to him again, which I did and they quoted me $300.00. I explained to Dr. Ma 's assistant once again the situation. NEVER HEARD BACK! on top of that they want to bill me for a $25.00 copay.. seriously? I have been in the medical field for 30 years and have managed numerous doctors offices. very unprofessional and I would never refer a patient to this doctor let alone this practice. read more

Dr. Carson is an absolutely AMAZING Dr that goes above and beyond. I've had health issues my whole life and I've been going to Dr's for decades and I must say he is one of the greats! Kind ,compassionate and caring are just a few words to subscribe him. HIGHLY RECOMMEND read more

I see Dr. Singh and Dr. Saremi both and they are WONDERFUL AND HELPFUL. The staff is kind and professional. I cannot say enough good things about this business. Thank you for being here for myself and everyone else!!! read more

The office manager needs to take "customer service" classes. We went to get a paper signed and were told "they" do not have my medical history. Bull....I had surgery on my brain 7 months ago. Did it just disappear? She also assured my family that updates would be given during my surgery. No responses to phone calls to inquiries about my surgery. After I was in my room and able to communicate with my family, did they find out I made it and was alive. read more