Was having issues with my Whirlpool dishwasher. Called and they picked up right away. Talk to their…read moretechnician blaze, he was very polite professional. They were a little bit late for my appointment but he kept me informed due to traffic which you can't fault in jacksonville. When he was outside he was able to troubleshoot the issue pretty quickly. They ordered the parts got them in two days and came back and installed it within 25 minutes. My Appliance works better than ever. Highly recommend.

Blaise has fixed our fridge twice, our microwave, and our dryer. I have no idea how he is so…read moreknowledgeable about so many different things, but he is! He always shows up when he says he will. He's punctual and respectful of our time. He offers a good value for his work and charges a reasonable rate. He can be busy. Sometimes he is able to get to us quickly and sometimes we have to wait longer. But that is out of his control, I would assume, and just luck. I'd really recommend using his company for your appliance repair. It's always been cheaper for us to repair than replace, and I like to think more sustainable. Most things he has been able to fix same day. When our dryer broke, he did have to order a part. After giving us a quote, I was unsure if we were going to fix or replace. He encouraged us to take time to shop around and let him know what we decided. He's really great to work with.

Call Ken First! Ken is a wonderful appliance repairman who's honest, fair, and extremely…read moreprofessional. Having Ken on your team will save you time, money and frustration! If he can he will come ASAP. He is the only one we will call going forward. Very satisfied!

Ken was very respectful and easy to work with. Highly recommend his services if you need an…read moreappliance repaired.

1. On time 2. Very fair price…read more3. Installed new Microwave that had some internal problems they fixed no xtra charge. 4. Owner of company came with his employee ment much to me! 5. Took away old microwave. 6. Very knowledgeable. Highly Recommend them

Technician did make the requested repair and allowed me a few minutes to clean under the appliance,…read morewhich I appreciated. The problem was that a follow-up visit was required (tech accidentally left something disconnected) and they never showed the day we expected them. It took them 2 days to show up resulting in a warm frig and food loss $$$. He never looked for the problem, just checked the temp and declared it "working fine"! Since they only accept cash or check, we had little leverage to get a refund. Essentially, this is a very "old school" man working with a younger technician who actually does the work. George S. can be gruff, grumpy, forgetful and can't be bothered with this new-fangled "customer service" stuff. We will no longer work with vendors who do not accept debit or credit cards. Finally repaired by a different company.

Useless. One contact responded that he didn't work on my…read moretype of issue. Others never responded.

Excellent service at a reasonable price and he was very knowledgeable about all the types of…read morevacuums . And he is extremely quick about his work and my machine looks brand new !!!

Since my 1st stellar experience with Good Appliance I've used them two more times with excellent…read moreresults. About 2 months ago my 15+ yr old Jenn Air refrigerator was leaking and my freezer was freezing up with large slabs of ice in bottom, after looking into replacing it for $5k I decided to call Good Appliance to see if it was something he would tackle. Tyson sent out his assistance the next day, Alfredo was on exactly on time and professional, he went right to work and kept a clean work area while fixing the problem. Within 1 hour he fixed it, and for under $200! So 3 nights ago while cooking dinner I realized my oven wasn't heating up, the stove top and broiler worked fine so I called Tyson to schedule appointment, next day he arrived exactly on time, assessed the issue and ordered the part locally, he arrived bright and early next day with the element and replaced it and tidied up his work area and was finished in under 1 hour. Great job, extremely reasonable price for fantastic service! He's very knowledgeable and professional. Worth his weight in gold! I highly recommend this company for anyone who needs any appliance repairs.

You have asked many times for a review over service and inspection to flaking paint on the bathroom…read morewall from what was ultimately believed to be from poor caulking around the tub. Photos were taken, and someone was mistakenly sent out thinking that the water was coming from the outside wall into the inside. This was a wasted trip based upon misinformation / misunderstanding. The Owner should not have been charged for this service trip. No one ever returned to replace the caulking. I have intentionally Not answered b/c this was never addressed and I could not offer something positive to share. I have always been very pleased with Good Appliance's service in the past as well as the personnel performing the service.

Sloan did a great job on repairing my refrigerator. It stopped cooling, so I had no idea how much…read moreit would cost to get it repaired. I called Ken's Appliance Repair first, but he was backed up. He referred me to Sloan. Said he was a good guy. So glad he did. Sloan was prompt, worked hard, & returned later in the day with the part that it needed. So nice to have honest, reliable service these days. The price was fair, so I didn't have to go into debt for a new refrigerator. I highly recommend this business for any appliance repair needs. Thank you so much

He quickly fixed my dryer and made sure all components were working. It's been a couple of months…read moresince the repair and absolutely no trouble since.

My ten year old refrigerator started dripping at the ice dispenser. I hopped on Yelp to find a…read morereputable repair company and found Sullivan & Son. Bill Sullivan came out within a few days, it was not urgent, to inspect the issue. He determined the flap that allows the ice to dispense needed replaced. He ordered the part, which took about five business days to arrive, then scheduled the repair. After the repair, which was fair and reasonably priced, I've had no more drips. Yay! If you need a trustworthy, knowledgeable and fairly priced appliance repairman, Bill Sullivan is the one!

I had used sullivan and sons on two prior occasions, both simple issus that were handled by Bill…read moreSullivan efficiantly. Recently while on a dinner date with my seven year old granddaughter, I recieved a call from my daughter saying that her refrigerator was not working. I could not go back to see what was wrong. I called Sullivan and sons hoping they could come out first thing in the morning. Bill Sullivan offered to come there that night and fixed the problem. Not many people would do that. David Andrews

I had a problem with my refrigerator not turning back on after it had cooled to the appropriate…read moresetting. Obviously there was a problem but I could turn it to the off position then turn it back to the recommended setting at it would turn back on. After reading the reviews, I called and schedule an appt because we all know Murphy's law and that if I waited it would officially stop working at night or on a weekend. Allen came out, listened to what the fridge was doing and immediately knew it was the "cold switch". He said he would have to order the part and it would be in within two days. Not a problem as it was still technically running. The next day Greg called to let me know the part was in and set up a time slot for that day. Allen came back and made the repair. He was such a nice gentleman, professional and friendly. Listened to the trouble shooting I had done and didn't doubt me because I was a woman. As for value, there is an $80 service call charge, however it's deducted from the cost of the repair. That's good value in my opinion. I highly recommend GNG appliance repair for your household appliance repair needs.

Made my mom happy with the service they provided on my mom's washing machine. The service was…read morereasonably priced and my mom said that she would have me call them again for her! Great job CNG.