First impression was excellent. My salesman was very helpful and knowledgeable…read more I already had a good idea of what I wanted before I arrived. Luckily they had two on the lot. After a little negotiation and price shopping I decided on purchasing here for two main reasons. 1. Local business, and 2. Lifetime warranty on all major components! You can't beat that. I'll likely trade up next year on a larger 5er or possibly a motor home. Onsite service department does a great job as well.

To start, all of the employees were very nice and place was spotless. Other than that, the service…read moredepartment vastly overcharges on repairs, needed or not needed. Just to start and get them to look at the RV for an hour to determine what was wrong with the electrical system was over $200.00. They told me it would be an add charge of over $1000 to replace the two coach batteries. They also said I needed the roof recovered, again for over $1000.00. I refused the work and took my RV to another mechanic, who charged $300 to replace the batteries with new marine deep cycle batteries. We then contacted a repair business about the roof. They said the roof did not need to to be resealed, and that a hole, possibly caused by a branch, could be repaired with special tape or fiberglass. To do the work RV Connections advised would be over a thousand, they quoted $500 before saying it didn't need to be done in current condition. I know Camping World is horrible, and had hopes this place would be better, but found out there is no difference.

I took my 2002 Yamaha Waverunner and spoke to George by phone about repairing the carbuerator. He…read morequoted me a ball park price which seemed reasonable. I told him if there is any additional major cost please call me first. After about 2 weeks, I decided to check and was told it was ready to pick up. When I got there the bill was over $1,000.00. When I confronted the mechanic he was hostile. I then went to George and he explained that he quoted the repair for a 4 stroke and mine was a 2 stroke. I reminded him he was supposed to call me and he said that "our wires got crossed". He eventually reduced the price to $800 but it was still too much in my opinion especially since the idle was choking off. I will never take another watercraft to them. Update. So, I see someone from All Pro claims my review is false. My review is FACT. I have no reason to provide a false review on any business.

I bought an old Mercury two-stroke outboard bass boat that had been sitting for years and ran very…read morerough. They brought it back to tip top shape with a tune up, repair of the oil flow valve, new power trim and tilt, plugs, lower unit lube, fuel line, and filter etc. etc. They even checked for sludge in the fuel tank. They treated my fishing boat like it was like it was their fishing boat. Sure, I had to pay for it...but I got what I wanted...top shelf service !

After this place got here i decided to stop in and check out what they had, i got a new truck and…read moreneeded a 10" drop hitch, looked around and finally found one and it cost me $70!! I got back to FWB and started talking to others that sold the EXACT same one and was told that it was only $30, will do more research next time!!!!!

So the other day I was about to head on a cross country trip picking up my enclosed trailer and…read moreVolkswagen beetle. It was about 7am and I was putting the trailer on the hitch and I left the back of my SUV open when I put the trailer on the hitch the door got stuck and with the weight of the trailer it bent the door in half breaking my door and the back window. I was so frustrated, but I needed to get new tires put on the trailer. I headed to the trailer parts store and they were so incredibly helpful. They helped me bungee the door closed at no cost. When I went to connect my trailer to my vehicle I realized the connection from my SUV to the trailer wasn't the right one. My morning wasn't going great. Luckily the employees at Trailer Parts Plus were able to help me! They didn't charge me extra to help and they made a horrible morning (when I was about to drive for 12 hours by myself) a little less stressful. Thank you so much for all of your help. I will strongly recommend you to all of my friends.

Stopped in to filled a propane tank after finding the state park we were staying in doesn't offer…read morethis option - this visit was a little chaotic but everything worked out, after visiting the front desk they weren't prepared to answer my question whether or not they had the staff onsite who could perform this task. Once we confirmed they could fill a propane tank I drove to the gate and met the technicians who climbed off a RV roof to assist me - He was very friendly and filled the bottle in a matter of minutes gave me a ticket so I could pay the cashier, she was also friendly and efficient, I'd definitely return for this type of service...

I've contact them everyday by phone and email and no response…read more We bought our camper there and we paid off in full and were charged more than quoted.

Long post ahead but worth the read: I discovered a leak in…read moremy trailer and didnt know exactly where it was coming from. I was pretty sure it was the refrigerator vent but I didn't know anything was wrong until it traveled to the floor and my floor was soggy when you stepped in front of the refrigerator. I was quoted locally that the repairs would cost around 15k to fix-parts and labor. My insurance wouldn't cover it, Lakota said they could do it if insurance wouldn't cover it, but all expenses would be out of pocket. I bought the trailer brand new in 2020 and had only used it 7 times-and two were this fall. I am a first time LQ owner and I was devastated at the lack of support I felt I was getting from everyone. I reached back out to Michael Shaffer at Dixie Horse and Mule in Newton, Alabama where I bought it. I explained as best I could what was going on and he told me if I could get it to him that he would make it right and fix it for me. My father and I drove 15 hours each way and let me tell you it was THE BEST decision ever! Michael and his guys not only found the issue(s) but had to gut the entire back end of my trailer and replace the floor, replace the boards on the side and in the refrigerator vent and use silicone to angle the inside so if water got in, it wouldn't go back to the plywood but instead roll back out the vent. There was a nut that came loose under the shower so every time it was turned on it was draining right on my floor, including winterizing, and the seal on the refrigerator vent on the roof was not done properly and so it was also leaking down the wall behind the refrigerator. So every time it rained when I used it or in summer and fall when it was out of the storage facility I keep in, water was leaking in the trailer. Scott, Will, and Jason worked for 3 days to get my trailer back to brand new AND then took the time to go over pretty much everything, inside and out for any other issues I didn't see or know about yet. They removed and resealed around vents that were wearing, around windows, fixed a spot coming loose on the awning, greased the slide out, replaced the propane detector as it had just expired, and even greased the hinges on the back stall doors so no more loud squeaking. When I came to check on the progress they stopped what they were doing and went over what happened and what was needed to fix it all. I was able to ask questions and get honest and genuine support without judging or anything. I learned SO much and even took notes on my phone. They winterized it, and even checked the air in my tires before sending me on my way home to Missouri. I will never buy another trailer from anywhere else and I highly recommend talking to Michael if you need repairs on your Lakota. He has worked with them for over 25 years and knows them inside and out, when things changed or got modified and on what year and model. I was HIGHLY IMPRESSED. You might say well 15 hours is a lot...well all I can say is it was MORE than worth it from the customer service I received, the care, hospitality, and especially in my final cost. I could probably turn it into my insurabxe company, but based on my final cost, it would be more expensive. I am now one happy horse trailer owner and a forever customer because of Michael and the people at Dixie. Even if you didn't buy from them, their service department is exceptional if you need anything.

Excellent company. Customer service was amazing. Anytime.I have any questions about the tractor I…read morepurchased.They're always willing to take the time and answer them. I would definitely buy from them again.