We were looking for a specific threshold solution to our flooring, Peter, God bless him,…read morerecommended a very easy solution to our issue and recommended all the things we needed. This was our first visit, but let me tell you the tile and countertops were awesome!

I always enjoy going into home improvement store for tips on decorating. On this particular day, I…read morewas in search of flooring for my kitchen. The sale associates were friendly and knowledgeable of product. The store is well-lit, spacious with plenty inventory. Prices range from high to low, returns are easily process, and all items are returnable.

The people there are super nice, the store is very cute, decorated nicely! The prices are pretty…read moregood and they have a good selection. And they let you try the clothes on! Awesome selection of jewelry! I'm going to make sure that I stop by at least once a month-

Great store!! Organized, clean, and help when you need it. I can't wait for the Frankfort one to…read moreopen. Great store!!

I had an outstanding experience at this location! The staff was professional and the store was…read moredecorated perfectly for the upcoming holiday season. There were so many nice things that I could not contain myself! I visited the Orland location to pick up an order, I am closer to the Indiana location.

The staff is always pleasant and helpful..... and in this new world of abrasive people the staff at…read moreKirkland's should be very much appreciated!!!

Huge place for everything crafting! Lots of selection. However, I was looking for a particular…read morecrafting piece and I had to track down like 4 employees to figure out where this was. Finally I had to search it on their app and ask for the sku number to find it. But eventually I did. I was just sent in 4 different locations before I found it But overall it's clean and lots of options.

12:30 in the afternoon and 3 people are in line behind a lady returning many things. Employees…read morewalking around are moving stuff around instead of helping move people out of the store. Why are customers waiting in line for long periods of time? Instead of employees stocking shelves why can't they stop ring up customer and go back to it later. There are too many employees on the floor to make customers wait. The return line should always be separate.

A little too pricey on some items but great inventory!! Great selection of Jewelry, gift items,…read moreetc. The owner is very helpful but not pushy which is exactly what I want when shopping!! Being open on Sunday would be great for us working people!!

What a cute little store! Plus the woman who waited on my friend and me was super friendly. There…read morewas no pressure to buy - just lots of ideas on how to perk up, redo or brighten your home. There are items for sale but I think the bulk of their business is to assist you in redecorating. And it's not that expensive! My friend bought a very cute side table they had redone for 85.00 and is having a dresser she owns redone for slightly over a hundred. There are lots of fabrics and they are available for home visits. I liked it so much that I was very dismayed to see a dog there when we visited. I get it, you don't have much foot traffic but a dog just doesn't belong in the public part of a business. Granted, it was a tiny, extremely quiet and well behaved dog who went immediately to sleep. But I haven't brought my daughter back here because she has such severe dog allergies. Please keep the dog in the office part! I do plan a return visit and sure hope there aren't any dogs to greet me, no matter how cute and well behaved they are.

First off the Store Manager Bob is very arrogant person. The day I was in he was helping a…read morecustomer. Then when the customer went to continue their shopping, he (Bob) turned to another employee and mutter "What does this lady want me to do her shopping for her?" Second If something is broken. They don't mark down the price. They just have another employee glue the item back and sell it for full price. Third and last sometimes there is only 4 people working. So if you need help good luck.

Such a great store!…read more It so nice to have a different option for crafts and supplies. You're guaranteed to find something interesting in this place. Staff was super helpful & friendly. It's kind of difficult to navigate through the store. There's so much stuff to look at. It can be a bit overwhelming, but strangely in a comforting way. Definitely worth checking out. Especially if you know you need something, but don't know what it is yet till you see it.

It was a huge place. I didn't like how no one talks to you ! You walk in and no hellos. Then I…read morefigure well the desk is not close to the door so maybe they can't here. It was not busy. I walked around went upstairs. And still nothing. When I walked by the desk not a hello or even acknowledgement. I did see some stuff I wanted to buy, but I did pass. I can look for these things at other places. I am not a fan of giving my money to people that don't want it. So try marketplace or eBay.

Wow. Ok first of all I visit this place as often as I am in the area as I love resale and…read moreconsignment shops. I have frequented this place numerous times and have had the blessing of seeing it grow, rearrange and expand. Once I was in there and a worker there was so kind and helpful and even gave me a deal on the two chairs that I purchased. The most recent visit was just the opposite. No one to help or greet. I asked a question and was treated not only like I was stupid but said, "Here's the stairs right here", like I'm some sort of imbecile. I proceeded to want to check out and two workers were too busy complaining and I stood there and waited until they were done. Then when I gave my card she starts to tell me that my card wasn't accepted but then realized she put it in upside down. No apology just again an attitude. I spent over $50 and I didn't know that as a customer I'm such a burden. Take my advice hire friendly people who work only the floor to help customers if you're too busy to help and answer questions. I will still go but there are other shops in the area that I may consider visiting before I'll go back again.

I absolutely love Penny Mustard! We were in the market for some new furniture and came across Penny…read moreMustard. Once in the store, Wyatt was extremely helpful in our final selection. Wyatt was professional, knowledgeable, not pushy and thorough. We would recommend working with Wyatt if you go into the Orland store. We will be back! We

Penny Mustard part two. Our beautiful furniture arrived two…read moreweeks ago! While the delivery team was very respectful of my property and professional, later that day, I noticed a chunk of wood had been chipped off the front leg. I filed a claim with the maintenance plan. The plan denied the claim as they don't cover delivery. I get that. A day or two later, I got a call from my sales associate, checking on our satisfaction with our purchase. I mentioned the damage and she set customer service in motion! Within a few hours, I got a call requesting photos, a call to schedule a technician, and two days later a skilled technician was able to set and glue the missing chunk and then color the edges. I felt like I was being treated like family as it was evident that my satisfaction was the priority. All this was at no additional charge to me! Well done, Penny Mustard!