Recently I had to buy a used car after my car couldn't be repaired. After looking at probably a…read moredozen cars I ended up seeing a car I was interested in at this place. The two guys that run this place were really nice. They were easy to deal with, not pushy and I thought they were being honest about the cars on the lot. Brought the car to my mechanic and he went through it and it was fine. No issues. It was a pleasant experience.

From the owner: General service and repairs. certify used cars with the…read morebest prices in the area. tune ups oil changes suspension electrical free diagnostics friendly customer service

If it's been a while since you've bought a vehicle and everything seems a little confusing, with…read moreall the internet pricing & manufacturers discounts, I got a guy for you! Call Larry, and tell him that Jerry said that he'd help you locate the vehicle you've been looking for. This gentlemen will exceed every expectation you have, when it comes to customer service. You will become a generational customer, because you'll trust that he's doing what's right for you.

I would come back here a million times again if I'm looking for a car. Nicest people you could…read morepossibly deal with. They went out of their way to help me multiple times. If you're looking for an honest and fair car dealer in todays world, I highly recommend this place!!

This most honest and fair repair shop ever! We are a three car family and they have serviced all…read moreour cars and the always warranty their work and off the fairest price on cars.

I bought a Subaru Crosstreck from this wonderful used car dealership. They are very knowledgeable…read moreabout subarus and sold me a beautiful used Crosstreck. This car has been amazing and so happy I bought from them.. Recommend this dealership 100%

Bought an 08 subaru outback back in 2021 drove for about 10 days before it went in to limp mode…read more Took it in they said they replaced the motor ...and then would not give me mileage or any info on the replaced motor.. so not sure about the honesty there. As for me and mine we will never give our hard earned money to these so called people.

Customer service is great here. No pressure sales. Test drive was easy, the salesperson does ride…read morewith you they have a pretty nice route to take. Dealership is clean, cars all presentable and they are on time for your appt with the test drive car ready out front. They'll crunch numbers, find you available discounts. Price negotiations don't go as far as pre covid, but they'll break down everything for you. Had a good experience here so if Mini was in the cards I'd feel good about giving my business to them.

I had a great experience at South Shore MINI! I was ready to…read morefinally get a new car but of course, first gotta test drive different vehicles to see which one would suit me best & weigh the options. I've always wanted a MINI, just for the simple fact that I think they're absolutely ADORABLE! I decided to make an appointment to test drive the 2025 Countryman. It's gorgeous in person & it's completely remodeled from the previous years. Updated touch screen, panoramic moon roof, heads up display, wireless charging, heated front seats, parking assist, heated steering, & remote start all included in the base model! I test drove the melting silver III metallic with Vescin Vintage Brown interior (favored style) & the iconic package. With the new remodeling, the car is much bigger now and comparable to the BMW X1. More overhead space & back seat can comfortable fit passengers. My favorite part about this car during the test drive was the GO KART MODE! It's basically their sport mode & man did it feel nice! Also, if you're a current/former BMW owner, ask about loyalty credits! Up to $1000 loyalty credit can be used towards a MINI or BMW. If car is totaled, I believe as long as it has been less than a year, you can still get loyalty credit. Although I did not end up getting the Countryman, our salesman was very nice & not pushy at all, which I was very appreciative of!

Bald-Faced Lies (Just Another Used Car Dealer)…read more I wasted half of a day visiting Mass Auto World to see a car which had been completely misrepresented by a salesman there. Car sounded great and looked great on paper but turned out to be a beat-up rust bucket. The salesman told me before I visited that the car had no rust, when it actually had serious rust damage including frame rot. It seems that their goal is to manipulate potential customers into visiting even if that involves lying. Apparently they want bodies on the lot because some of them will bite. Of course the cost to the customer of their lies does not matter. Buyer beware. My experience is consistent with what others describe in these reviews (at least the real ones). For details, read on. I am a fan of second generation Honda CR-V's and found an interesting one (2006 Honda CR-V EX (VIN JHLRD77806C041450)) at Mass Auto World via Carfax: https://www.carfax.com/vehicle/JHLRD77806C041450 I called and spoke with a salesman who identified himself as Nick. He gained my trust by stating that he was a fellow veteran. I told Nick that I was over an hour away so needed to make sure it was a good car before I made the trip to look at it. I asked if the car had any damage other than minor scratches and dings (which would be expected on a 15-year old car). He said that it did not. I asked if the car had any rust. He said it had NO rust on the body. I specifically asked about rust underneath, and he specifically said there was NO rust. I told Nick that based on his description, I should see the car. Again, he knew I would be coming from over an hour away. After a 90 minute trip through some awful Boston traffic, I arrived at Mass Auto World. And I immediately realized that Nick had badly misrepresented the car. First, the hood of the car was deformed in a way that looked like it had been pushed in from the front and had buckled. The front of the hood on the left sat high, and the rear sat low. Recall that Nick told me there was no body damage other than minor scratches and dings. But that was trivial compared to what I found next. Continuing my walk-around, I realized that Nick had blatantly lied to me about rust on the car. First I saw that the right rear door had rust bubbling under the paint, indicating rot underneath. Then I looked under the rear of the car (see the first attached image). The rear subframe, stabilizer bar, and lower arms were badly rusted, if not rotted. The second image shows frame rot under the front of the car. And the third image shows the rotted right pinch seam (top) and a rotted unibody rail. The pinch seam was so rotted that it literally disintegrated between two of my fingers. This is particularly troubling because it indicates that soon it will be unsafe to jack up the car as specified by Honda, and soon the car will not be able to pass inspection due to loss of structural integrity (I've been there). Nick was happy to let me drive over an hour to Mass Auto World based on lies. Interestingly, he did not come out to talk with me when I arrived. He knew exactly when I would be there because I called just before I left to make sure the car was still available. And one of his coworkers walked right past me in the lot when I was the only customer there. I think that once they saw me looking under the car, they knew very well that speaking with me would not have been pleasant or profitable. I had to rearrange my entire day to make this visit happen. Even worse, it wasted over 4 hours of my time. So now comes the obligatory "We're so sorry you had a negative experience...we're trying to improve our processes...Here's a Dunkin gift car to cover your gas." I'm not interested. Instead, I would like to know from the owner: Do you employ a "reputation management" company which provides fake online reviews? Do you encourage your employees or anyone else to post fake reviews? Have you ever responded to a fake review as if it was real?

If I could give 0 stars I would. If you want to feel respected, treated with courtesy, dealt with…read morefairly and Honestly, if you value at all your own time and peace of mind, do not do business with this company. Stay as far away from them as possible. They have the worst customer service in the history of the world. Borderline criminal practices. I echo other reviewers saying they felt treated "less than" and receiving minimal almost one word replies to inquiries, or no reply at all! They sold me a car withholding it was missing a part that caused it to immediately fail inspection, then they stalled for the duration of the warranty to do the quick fix, then 30 days after the easy fix the car majorly failed in relation to that part and they kept the car for 5 weeks. The Lemon Law didn't work b/c technically the problem happened 1 day after the 90 day warranty period, but had they not deliberately delayed for the initial 60 days, the failure would have been within warranty period. And then they lied under oath during arbitration. There are no words to describe how base their people skills and values are. One cannot fathom a company in this transparent day and age operating so conspicuously poorly and staying in business! Do yourself a favor, go next door to McLaughlin Cheverolet, they are really nice people!! Or literally shop anywhere but w this company.

I would strongly recommend AVOIDING this dealership based on my experience…read more I had a wiper motor replaced here in December 2024. Around March 2026 (~15 months later), the passenger-side wiper stopped working. After inspection at another Volvo dealership, the issue was identified as a wiper arm that had not been properly secured during installation, which led to its eventual failure. What's most concerning is how this was handled. In the initial communication, the dealership acknowledged that improper installation could lead to this type of issue. However, the position later shifted to a complete denial, relying on the claim that such failures would always occur immediately. They stated that "it does not take over a year... it happens in days to a few weeks," while also referencing vague possibilities such as "many other factors," without identifying any specific alternative cause. This explanation is not technically convincing. A partially secured connection can slip over time, gradually wearing down the splines before ultimately failing. That possibility was dismissed without meaningful evaluation of the service history or the nature of the failure. There were also inconsistencies in communication (initially referencing a 2-year timeframe, later corrected to 1 year), and ultimately no willingness to offer any support, with the dealership stating they would not assist with the repair. This reflects poorly on both quality control and accountability. A component like a wiper arm does not typically fail in isolation without prior disturbance, and the fact that only one side failed further raises concerns about installation consistency. I chose to have the issue resolved elsewhere. If you value transparency and consistent service, I would recommend considering other Volvo dealerships such as Volvo Cars Natick, Patrick Volvo Cars Auburn, or Volvo Cars Boston instead. You can find reference supporting material here: https://drive.google.com/drive/folders/1qgFCmsKA5tvVr1AhT4GEuR2ReYEMhSK3

Service department loves to drum up work. Bring it in for one thing and they find something else…read moreevery single time that is a money maker. Last time we brought it in it came out with more problems than it went in with. Would rather to go to a non-Volvo shop and have someone straight with me.

We are not your typical used car dealer! We have owned and operated JT Auto Inc. next door for 12…read moreyears with an immaculate reputation for great mechanics with unbeatable work and customer satisfaction! Our A.S.E. Certified 25 year Master Technician hand pics the vehicles we sell. We only purchase great vehicles and take extra pride to make sure the undercarriage looks as clean as above the vehicle. We go through the vehicles as if each was going to be driven by a loved one. Each vehicle is test driven for over a week to ensure there are no intermittent quirky problems, as we would address these before the sale. Making sure you don't have to worry after the sale !!!

sold me a horrible SUV, with major electrical problem, didn't do anything to help when I ran into…read moreproblems... Don't buy a car here!

Amazing service and they will always will work with you. Gave me the best quality car that I can…read moreask for. I would definitely recommend anyone to them, great people.