Emmy is my fave & really sweet! She takes her time with my nails and pedicure. The atmosphere is…read morenice and clean.

Went today for a fill and a cute Christmas design for the holidays. My nails had almond shaped…read moreacrylics already in place. As she (Cherry) begins to file, I told her I wanted to keep the almond shaped, and simply got a "yes". By the time she filed two fingers, I told her she was making them too pointy like stiletto, again the response was "yes". Left hand is now done, with very little nail left and they are to a point. I again mention, they are too pointy, and said let's just cut what's left off and make them short in which she replied "no". She begins with the right hand, filing them exactly the same. At this point I make her stop, she asked for another nail technician who spoke English better to come over to see what I wanted. His response, " is do you want them rounder?" at this point I asked if they have nail clippers, so I can cut my nails myself. ‍ So I left the nail salon with short nails and no design. Update: the Manager reached out and offered to redo my nails. She did a great job and they looked much better for New Years! Thanks!

My nieces, daughters and myself will never ever go back to this place of business…read more Where to begin. The owner humiliated his staff by yelling, talking down, and was absolutely rude to them. From an HR perspective he should have been dismissed. He was saying you won't be here long and you don't know what you're doing, just sit down. But yelling and in a demeaning tone. Honestly, after being stuck there for 3 hours and me constantly reassuring his staff member they were doing good because it was the lack of communication and leadership from the owner. I actually wanted to leave but didn't because myself and another guest were standing up for his staff member. He literally belittled her and treated her disgusting. She should file a hostile workplace suite on him. To top it off, our nails were horrible. My girls never want to hurt peoples feelings but I will kindly ask for items to be corrected especially when the total was over $300 My daughter's nails were so bad she cried and begged me not to say anything. They were all filed in different shapes and even the woman who painted the design was clearly in shock with how bad of a job the owner did on them. My second daughter pedicure was a French tip with no pink paint, they still did pink but she said I can deal with it but then her nails literally no words, I did say something like you need to fix these and he said I have another appointment and I can't and there on already so I would have to restart in that moment my daughter cried. I was livid and I said you need to fix them they look horrendous my daughter begged me to leave it, so I did. My 4 year old niece had her toes and fingers painted that's all they charged us $40 are you kidding me mind you we were there for over three hours because they overbooked I'm still upset about our experience and I should have not paid for their services but I did. I went back and forth with the owner for over 35 minutes because and I quote " all prices are different then the price sheet" my niece 14 got mani pedi for $50 nope it was $75 I asked why he said oh cause the person who did her toes cost different, honestly I don't know how this place is in business. It's not clean ( osha) needs to investigate without notice and the disgusting treatment of the employees is a walking law suit for harassment and hostile work environment. What is sad about it his staff won't file because they need a job and he would be the kind of ex boss to give horrible reference feedback and really it's due to the abundance of stress they are working under and if they quit no unemployment so these people are stuck. Absolutely disgusting wish I could give negative stars because I would.

I was hurting when I showed up for my pedicure. Sometimes I'll get a sore toe that just is…read moredifficult to even walk on. The nail tech was focused and did a great job

I walked in without an appointment to receive an acrylic full set and have a pedicure. The pedicure…read morewas fine but the full set is awful. He rushed through it and didn't push back or trim my cuticles. He overlaid the acrylic to my skin and cuticles. Super thick acrylic. Huge chunks left under my nails.. He practically poured the liquid over the acrylic rather than brushing it on not taking proper care to avoid contact with my skin.. I could barely breathe the smell was so strong. He talked me into gel polish for $10 extra but didn't use enough coats to properly cover my nails. Neither service included a leg or arm massage like most salons. The place was filthy. No one sanitized between clients. Towels were not changed for pedicures and they weren't even used on the manicure tables.

I'm only giving 4 stars bc sometimes they get to busy and over rush things but that doesn't always…read morehappen! They usually do an amazing job on my nails and toes! The staff is friendly, place is clean, and the prices are very fair!

Very professional and patient. I've been there twice in a row. Satisfying and relaxing also very…read moreclean .

I had the worst experience in my life at this salon today. I informed the lady tech I didn't like…read morethe way the nails were turning out, I asked her to change them and she literally flipped out on me. My daughter was with me and she was shaking. I have never been treated so horribly at a nail salon in my life. I was under the impression that if you voice your opinion on the service you are receiving then they would fix it. No, this lady was yelling and cussing in front of my child. She refused to finish my daughter's design and they still charged me the full amount. I will never go in this place again! She clearly got so mad over my problem that she couldn't even act professionally anymore. We are adults. This should never have happened. I don't ever leave bad reviews but I couldn't let this go without sharing my experience.

Neal just did a balayage color for me. Love love love the results. Highly recommend. I followed…read moreNeil from his previous shop to Knoxville. It's so worth the drive. Thank you Neal for helping me feel super cute today.

I was referred by several people to go to this nail salon. You can either make an appointment or…read moreyou can walk in. There are three employees working & they're all very nice:) they take their time and do a good job!! I would definitely recommend them!!!!

I gave an example of a picture that I want an I wanted the same colors but they gave me something…read moredifferent and left bumps in my nail an filed them side ways they were also aggressive with my fingers. They were nice at first but then when they where I got my other nails done they had a different attitude about. But they just left my nails really really crooked and they left bubbles in the nail polish and bumps. I just wish they were more patient with their job n not be in a hurry.

UPDATE: Okay I spoke to the owner Brandy today 2/1/25, and she actually never received my emails or…read moretext but she immediately rectified the situation. In my first review I raved about this salon because of the quality of our cuts and then we had a not so good experience but knowing the owner cares and guarantees to prevent this from happening to anyone else and apologized and gave us our money back and offered to fix it means that she does truly care about her clients. We will give this place another try and keep everyone updated. Brandy thank you for calling me. Originally I recommended this business but unfortunately after our last experience I will no longer recommend this business. My daughter 12 yrs old and her daddy went and had her cut there and my daughter came home crying because the woman who cut her hair absolutely butchered her hair. It was awful. I immediately reached out to the owner and said hey my daughter's hair looks terrible can we work to fix this, the owner never responded. I emailed and texted her. I know people will say your daughter should have said something while there well she is 12 and she didn't want to hurt the ladies feelings and didn't want her to get mad. I've reached out to the owner multiple times with no response. I ended up taking my daughter literally the next day to a different shop and we all stood in shock at the butchered cut The mane brand hair did on my daughter's hair. To this day the owner has yet to respond or acknowledge me. Do not get your haircut here!

Love! Love! Wow!! It had been a year since my hair was…read morecolored and cut! I was concerned about picking someone new but what a great place! Love my new hair!! So Happy Angel listened to what I wanted and was also great for advice!!! The boutique was mind blowing great clothes and hand bags well priced!!!! I have found my forever hair home!!!!

Love Sandy!! Been a customer since 2004. No complaint here. Super clean and great price for her…read moreamazing work