If I could give zero stars, I would. The website says they're open until 7:00 PM on Tuesdays. The voicemail says they're open until 7:00 PM on Tuesdays. I arrived at 6:15 PM -- 45 minutes before the stated closing time -- and the building is completely locked, lights off, and no one answering the phone. It's extremely unprofessional and honestly embarrassing when black owned businesses operate this way. People plan their schedules around posted business hours. Some of us leave work early, sit in traffic, rearrange obligations -- all based on the basic expectation that a business will be open when it says it's open. To show up to a dark, locked building with zero explanation is frustrating and disrespectful of customers' time. If the hours have changed, update them. If the business closed early for a reason, communicate it. A simple sign on the door or an updated voicemail would have shown a *baseline* level of professionalism. Instead, there was nothing. Reliability is the bare minimum. Unfortunately, this experience showed a complete lack of it. read more

There is a "positive" vibration in the facility. The staff is extremely friendly, helpful, and knowledgeable.

According to the photos attached, I order an ounce of one strain and they gave me something else. They did not own their error, they did not reimburse me and will not return! Very unfortunate because I was a consistent and loyal customer! I never post negative reviews (review my previous reviews) but the facts are clear and my money was thrown away! Save your money and time and go to Takoma Wellness Center! read more

Anacostia Organics - They filled my order incorrectly with an 2 (1/2oz) of Lemon Royale - Cannabis Dispensaries Near Me - Washington, DC, District of Columbia

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This place is nice but they have very rude employees who obviously are never corrected for it. All the men were nice, but one employee with blonde dreads and the manager (she was overweight) on 12/20/22 at 2p in evening were rude and condescending. The curbside drop off is a joke. Sometimes they make you park DIRECTLY in front or they won't help you and other times someone will help you while not parked DIRECTLY in front. This is not what I expected, I try and spend my money with African American businesses, but this experience was not worth it. Like another customer said, SAVE TOYR MONEY AND GO TO TAKOMA WELLNESS CENTER. read more

The staff was so helpful and kind this was my first time at this dispensary, the last dispensary closed without notice I thank the staff of making my transactions so easy read more

Been coming here for several months very happy with the experience they've got a great selection of local cultivators (I recommend district cannabis) and gelati mintz by alt sol also a good one For the flower side Def go in and check them out and don't forget to use me as your referral!!!! read more

This place is heaven to me! From the moment you walk in until you walk out. Staff are extra customer service friendly and helpful. It was an A+ experience and Pat did his thing. The other ladies did too, i just dodnt get their manes. I love the discounts & points. My mom referred me and im referring everyone else. I'm referring EVERYONE!! KUDOS TO YOU GUYS AT ANACOSTIA ORGANICS. I love spending my money here. Oh BTW, they got me my medical marijuana card‍‍ Janeice Nicholson ​ read more

Awesome weed and location. The employees are nice and there is cool artwork made by locals for sale in the dispensary.

As a black business owner, I love supporting other black business owners in any industry. I understand and recognize the importance of keeping the black dollar within our communities. However, if I am not respected and treated as a customer should be, I will never support business it doesn't matter if it's black or not. Respect is a minimum and when you don't respect your customers, you don't appreciate the business that they're bringing to you. As a psychotherapist, I am always observing closely attention to how I am treated when I spend my money at a business that I am patronizing for the first time. On my first visit to DC's Anacostia Organics in June 2020, the overweight security guard (retired Black police officer was sitting in the front of the location. The guard saw my NJ MMDC and started making small talk. I communicated with him as I do with anyone who speaks to me, I communicate. The owner engaged in conversation with me because she saw the sorority shirt that I was wearing and she professed her long-lived desire of being a member. However, as a result of reciprocating communication with both individuals, he was condescending, insulting, and overall disrespectful. He spoke to the owner about me in front of me and said" She has not stopped talking since she came in here." I did not respond and I do not respond to ignorance, I take a mental note and do what needs to be done in a situation; it is handled appropriately. Despite this particular incident, I wanted to give this dispensary another opportunity to get it right. There are sometimes things that may have been going on that I may not have been aware of, so before I write a review, I am fair and unbiased. So in August 2020, I decided to return to the dispensary and to support the Black-owned business again. However, with the exception of the front door staff member, everyone else was unprofessional, lacked people skills, and do not understand what good customer service looks like. When I entered the second door-way, I had spoken to the person at the desk and had told her that I had difficulty placing an online order. She directed me to the masculine female with the short dreads. I greeted this individual and her immediate response was: "do you know what you want?" So apparently, greeting people in this business is not a part of their job description. Nor is, "welcome how may I help you." They skipped that training day. I spoke to the tall masculine-looking female with dreads, to ask this individual about online ordering, reiterated that I had a hard time ordering and that I could not see where to submit the order on my phone. Their response, you just place the order. So, I suppose in their head, that explains how the online dispensary system ordering works. I had given this individual a written list of potential items that I wanted to buy with prices and there were some notes I had made. It had listed a few different things and visually the paper there were items scratched off, items with question marks, etc. However, the masculine-looking female with dreads, basically insulted me because I wrote down five packs of medicinal marijuana but it was crossed off with 4 packs. So in their head, it was appropriate to verbalize the written changes to the overweight security guard (retired disrespectful cop from June 2020) who was (at the time) being crossed trained on entering orders into the dispensary computer. That made no sense at all. Why was there a need to tell him the error I had revised on my paper? Does that assist him in learning how to enter orders? Or does that give him an additional reason to continue his lack of professionalism? I didn't know that changing my mind would subject me to being criticized. The masculine-looking female with dreads was having so much side conversation that it prevented from the overweight security guard from focusing and he entered the order wrong and had to do it again. No apology was given to me because that mistake caused me to have to wait even longer for the order, that was wrong in the first place. I suppose "shake" means "flower." Nonetheless, I took it because I had already had to wait an extensive amount of time because the overweight retired cop did not know how to type and hitting one key at a time was his speed. I took out my PNC debit card and handed it to the masculine-looking female with dreads, her response was "we don't take debit cards." I am not from the area, that is evident because of my out of state dispensary card, so at the time, I did not where a PNC bank was located. This individual did not tell me that there was one a few doors down. So I used Anacostia's ATM. Thanks for not telling me! Everyone loves bank fees! I saw in the front by the door waiting for my Uber back to Union Station. As I was waiting, I asked the third individual questions about how to make a purchase on the website because I was not seeing the shopping cart on my phone. The response that I got was read more

I like coming here to get my necessities. This is the only dispensary I regularly go to. I love the fact that they have regular client discounts, take mm cards from all over, and an point system. My go to is the hybrid shake, lemon royale flower, and rainmaker. I like to try different ones though. I usually order online for curbside pickup. It sucks that to pay with a card you are charged up 5 dollars and there is a card fee. You get back the 5 dollar difference though. I usually just get cash to avoid all distractions. I would definitely recommend going here. read more

I truly had a great experience and enjoyed the environment. The staff at Anacostia Organics is very friendly.

The staff is very helpful even when they are busy! Ms Tamia made sure I had a smooth first experience from the paperwork to the choice of flower. I saw a lil extra treat in my bag as well! Huge thank you! read more

Amazing experience this evening. While I'm the middle of a nerve pain episode I called to try and sort out if they had a combo of what helps me. They were incredibly patient as I was crying and likely not making much sense. I was able to get what I needed delivered in less than 30 minutes. Thanks a million! It's 3 hours later and I'm able to function again. read more

it's always like i'm being helped by family. lStaff very knowledgeable about medical needs.

Awesome service, Will is amazing. Well informed, knowledgeable and a pleasure. Awesome selection of product, never a let down.

I made an order for delivery but due to issues which I understood the deliveries weren't being made. I decided to go in and pick up my order when I arrived I let the woman know I had placed a delivery order that was canceled she said ok and went and got my order. At the register, she rings the items in my bag up and I added an item last minute (which I thought was the reason for the price change) I pay and leave. I get home empty my bag and find an extra .5 of KIEF I contact the store and let them know the issue I didn't order this item. Upon checking she realizes it wasn't supposed to be with my order She tells me she will call me back she has to contact the manager. I get a callback and I'm told " because you already paid for it we can't take it back" I didn't open it " we can't take it back" I paid for it and I didn't order it can I at least get a refund? " no you have the product so we can't issue you a refund." Needless to say, I'm pissed because this is definitely not something I would typically purchase. DC is not recreational for them to be making mistakes with people points. This one is on me as well I guess for not going over my order. Lesson learned read more

Anacostia Organics - Cannabis Dispensaries Near Me - Washington, DC, District of Columbia

Discount wasn't processing correctly and employee was incredibly rude. Won't be giving them my business. On to DC Holistic it is.

Absolutely LOVEEEEEEEE this place!!! I wish I could give them 10 stars just based on their staff & owner! I started going here in December & Mia was the first one to help me with my order. She was so nice & helpful & actually suggested a new playlist. The next time I went back I met Gigi who was just as great & even introduced me to the wonderful owner! Jason, Bri & JC (security) are also so wonderful! They all go above & beyond to help & ALWAYS have my order ready when I get there which makes pickup so quick & easy. I love how they remember me & dont make me feel like adding extra products to an already placed order is a bad thing. Upselling is always great for business! Their products are amazing & have helped me so much with pain relief. They also have point system that is AMAZING! On top of all this, the dispensary is beautiful! Ive been to other dispensaries in the area but they do not touch this one in the slightest. This place is worth the trip for sure! Definitely check this place out! read more

I love the customer service there. It's a great atmosphere. Very helpful and welcoming!