I recently had a complete new central AC and heating system installed in my home in Fountain…read moreValley, and the entire experience exceeded my expectations from start to finish. I obtained three estimates, and ultimately chose Evolution. I did not regret this choice. Jeff Kieffer came out the day after I called and provided an estimate and a proposed plan, and the owner, Diego Martinez, visited my house twice, once to explain how a difficult room would be accessed and serviced, and the day the work began to answer any final questions and give final directions to the installation team. The process was smooth and efficient: * The team arrived on time, were extremely courteous, and Diego, the owner, showed up and took the time to explain everything clearly one more time. * They handled the installation with care, keeping the work area clean throughout the day. No mess left behind--they even vacuumed up and wiped down areas they worked in. * The crew was knowledgeable, answered all my questions patiently, and made sure the new unit was perfectly sized for our home (no shortcuts or upselling) * They tested everything thoroughly before leaving, walked me through the operation of the new thermostat (Ecobee Premium), maintenance tips, and warranty details. It's only been a short time since the install, but the difference in comfort is night and day. Exceptional financing was offered, and the value of this project was perfect for my budget I also gained a new closet by moving the unit up to the attic! If you're in the Orange County area and need a new AC/heater system, I can't recommend this team highly enough. Professional, reliable, and genuinely focused on customer satisfaction. 5 stars all the way--thank you for making our home so much more comfortable!

Final update: The company has now stated in writing that they will not send a technician and…read moreadvised me to work with another HVAC company, despite acknowledging the issue may have fallen through the cracks. For context, during this period we had a newborn and significant personal obligations. When the visit occurred, the noise did not happen at that moment and no technician evaluation or adjustment was performed as a result. I later recorded the noise when it occurred and shared video evidence. Despite this, no diagnostic visit was offered. My review reflects both the unresolved issue and how it was ultimately handled. After posting this review, the business responded by disputing timelines and attributing the issue to unrelated work, but did not offer to inspect or resolve the ongoing airflow/pressure noise, despite video evidence. The attic cellulose work referenced was recommended by their team and performed by a contractor they referred. I had an air conditioning unit installed by Evolution Air in 2021. Since installation, the unit has intermittently made a loud "farting" or bubbling noise. I reported this issue within the first year. A technician came out, but unfortunately the noise did not occur during the visit, so nothing was adjusted or fixed. The problem has continued since then. After researching the issue myself, I found multiple discussions on Reddit indicating this is a known and common problem related to airflow or pressure adjustment, and that it is typically an easy fix for an experienced technician. Despite this, the issue remains unresolved years later. Overall, I'm disappointed that a known, recurring issue reported early on was not properly addressed, and that I've had to rely on online forums to understand what should have been a straightforward adjustment. I have recorded a video and sent it as well.

Temps hitting high 90's and at 4pm, our AC fan stops spinning. I called Veteran Air at 9am and they…read morehad someone out the same day (it was just a few hours). Not only someone, but Kirk. Kirk was FANTASTIC! Our unit is 20 years old, we have never really had regular maintenance on it. He showed up super early (they asked if that was okay, and YES thank you). Before he arrived they sent a text with his name and photo. I absolutely love this! That extra safety is so important. Kirk looked at our unit and asked some questions. He explained all they do with the "family plan" so we signed up. I am one of those that needs to be reminded of scheduled upkeep so this is perfect. He gave us the estimate before he started and I asked for a very rough estimate of a new unit (having no idea) so we decided to go with repair and hope for the best. The repair wasn't cheap but considering all the work that needed to be done as well as it being an older unit, I feel it was a very fair price. I think we did have the best with Kirk. He was able to repair our unit and give it some much needed TLC for our AC unit and furnace. He even installed our pre-purchased thermostat! Kirk was polite and considerate. He took time to answer all of our questions and ensured us that we could reach out with any questions, I believe him. Service people can often be rushed, there is a lot of work out there, but not Kirk. He didn't waste time either, I felt like he was in and out in no time at all. By the time he left we understood all that was done and what we need to do to get some additional service from our current unit. I could not be happier with the call I made this morning. I picked the right people to call!

Received a mailer of a "pre-paid" heating/furnace tune up & a water heater sediment flush…read more My heater recently went out so I called them out. They sent another company, I didn't get any "pre-paid" service but was quoted $3,300+ to fix it. I was graciously offered a short term fix for $1,000+ and charged $89.00 for coming out. Bait & switch, I'll get my heater fixed by another company.

Our condenser unit broke due to old age and we were able to get Rebel Air to replace everything…read morewithin 5 days! They did a great job removing the existing units, cleaning up after themselves and communicating with us throughout the process. We had some issues with the condensate line draining after the new install but they were very responsive in trying to get everything working with their busy schedules. Their prices are super competitive and this was what made us go with their service in the first place. We're so happy with our new heat pump inverter and definitely recommend everyone at least get a quote from Johnny and the Rebel Air team!

UPDATE: Johnny called a few minutes after the review and he advised that his staff were in the…read moremiddle of other jobs and couldn't respond to me earlier (I will say Johnny is very responsive and has been throughout this project). Graciously, he took my feedback of asking his team to leave voicemails (or text) to help resolve some of the miscommunication. Thankfully Frankie and Edwin were able to squeeze us back in this afternoon and completed the scheduled work. They were incredibly pleasant, apologetic and kind. We have a couple of visits left for the HERS inspection (along with Rebel Air staff) and the City inspection. Looking forward to a hopefully smooth closeout to this project. ORIGINAL REVIEW: I hate to leave this review, because everything had initially gone very well with our project. We spent well over $20k to do ductwork, put in a new HVAC system in and add a mini split. The initial visit with Johnny was wonderful and he did a great job explaining the work and provided a competitive quote compared the other estimates we received. He also provided great recommendations on additional registers/vents to balance out our airflow. Those were installed, but instead of the additional vent he originally suggested in our west-facing living room, one was added in the kitchen, making the kitchen very cold but the living room very warm. The work took longer than the original 5 days planned (about 7-8 days), but they did a great job cleaning up after. This was in March 2026. It is now July 2026. During the initial estimate, Johnny had indicated that they were happy to come by to adjust dampers as needed, and Vincent was very helpful with that although advised that we need to rotate the TDuct feeding into the kitchen/living room to better balance the airflow. The work wasn't done correctly to begin with, but we are ok with that solution if it helps the situation. When the HERS inspectors came to help finalize the City permit in April, they noted that none of the caulking was done. This morning we had an appointment from 8-10am to do the caulking and rotate the TDuct that I am taking time off of work to do. I called in past 9am to get a status update but I'm told a representative (Edwin) knocked and called but left when no one answered. I was in the back doing a bit of yardwork with my phone on me - several calls, including spam came in, but no voicemails. No videos from our doorbell or cameras out front show anyone coming to the door or up the walkway. I have texted Andrea to get a status update or reschedule and am waiting to hear back. Given that the initial interaction was positive, I hope that this is a fluke and a dropped ball with the miscommunication this morning and not a lack of interest on Rebel Air's part since they have already been fully paid. I hope to finalize this project soon and finish the permit with the City.

Stellar project work, attention to detail, and customer service…read more Just call them and they will treat you well.

Haven was a lifesaver for us and it didn't cost us a penny. My grandma's A/C went out today and…read moreit's the hottest part of Summer during a particular hot year. My mom is out of town and was absolutely sure the A/C was "kaput." I was already researching the costs of replacing whole house A/C and trying not to panic. A neighbor gave my grandma the number for Haven A/C and she called herself. Donna was so sweet to her and patiently walked her through turning her thermostat off and on and replacing the batteries. And it worked! The thermostat just needed a new battery! Donna saved the day, and possibly even my grandmother's life, it gets hot and she needs that A/C working. We didn't need a paid service today, but we're customers for life now. That was real customer service. Thank you Donna!

I had the Sano guys contacted over the weekend and their response speed was amazing. I got…read moresomething in the books to have them come out on a Tuesday of the week when i had reached out to them 2 days before. They promptly came out and did what I asked and fixed my problems. I appreciate that. Thanks!

We had a leak in our AC, and their technician, Jim, came out to take a look. As a business owner…read moremyself, I can tell he's a great guy--very knowledgeable, extremely patient, and not pushy at all. I didn't end up hiring them to fix the leak because my AC is still under warranty, so I had the original installer handle the repair. However, I would highly recommend this company--especially Jim--to everyone, including my neighbors in OC.

Service person listened to my requests and answered my question. Preformed very professionally…read more Explained what work he did and what supplies and parts were used. I feel I got a job well done and cost was reasonable.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

Hi People, I found Air Mighty on yelp and decided to give them a try. You give them a try too!…read more I sent a message an within 10min I received a professional phone call and they were able to send someone to service our AC that day. Armando arrived and was fast, kind, knowledgeable, and gave us an incredibly fair price and kept us informed throughout the whole process. Our AC works now and its been heaven. We will be calling them again, and I highly recommend them!

I had a great experience with my HVAC technician and would highly recommend him. He arrived about…read more10 minutes early, was very communicative throughout the process, and was professional from start to finish. He quickly identified the issue with my AC and clearly explained the problem and available options. I appreciated that he was honest, straightforward, and never made me feel pressured. I decided to move forward not only with replacing the faulty part, but also with having the condenser cleaned while he was here. He worked quickly and efficiently, resolved the issue, and got everything running properly again. I really appreciated his professionalism, knowledge, and fair pricing. It's hard to find someone reliable and trustworthy, and I'm very glad I found him through Yelp Also another place is that he likes dogs

The team arrived on time, were respectful of me and my home and left things clean and working…read moreperfectly. My new HVAC system was explained to me with an offer to help if I need it and what I need to do to best care for it. I highly recommend ACA!

Manipulation, lies, unprofessional…read more We hired American Comfort Air to perform routine summer maintenance care on our seven-year-old HVAC unit. They were referred to us by the company who installed our HVAC but who no longer service residential customers as they've moved on to commercial businesses. The technician who came to our home was on time and was very friendly. I had scheduled the appt also to check the air duct to one of the rooms in our house, because the airflow there has been weak. After spending some time servicing the HVAC unit outside, the technician came into the house to check the airflow from room to room, commenting that we have "amazing" airflow and agreeing that one bedroom had minimal airflow. He goes up into the attic to check it out. Comes down and tells me that the duct system in our attic is "terrible" and it "looks like whoever did it didn't know what they were doing and slapped it together". He also told me that he saw that the duct going into the master bedroom in the corner of our house was in really bad shape, that there was a kink in the air duct that was making all the rooms in the house have weak airflow. He showed me the "kink", where the duct simply wraps around one of the load-bearing structures near a corner of our attic. I pointed out to him that he already checked that corner room and said the airflow was "amazing" and that one of the other rooms off that duct also had "amazing" airflow -- he got the room wrong. It was the middle room that had weak airflow. He laughed off his mistake, continued to tell me that all six air ducts would need to be replaced. I asked him why, when the airflow to the rest of the house was exceptional. He told me because "they're connected". Full transparency: We own/run our own construction business and I helped rebuild this house with my own hands, so I'm not an idiot. I know very well that you don't need to replace all ducts to repair one. Not sure if he would've said the same thing had he been speaking my husband. The technician went on to tell me that we also need to rebuild the box attached to our main furnace, that the prior company made a mistake building a cylinder unit above it, when it needed to be a square. I asked him how an extra inch of square-ness would improve the issue we were having with the one duct. He told me that the cylinder was insufficient and that it would ultimately kill our HVAC unit. The cylinder, I pointed out, was built that way because we have multiple plumbing pipes that criss-cross around the space above the furnace. He went on to describe how he would customize a new box to fit the space, which essentially mean he would be creating ... another type of cylinder because you simply can't put a square box in the space. It was nonsensical. I asked him three times to explain why the entire duct system needed to be removed to improve the one duct that was having issues and he kept trying to convince me that the materials used and the way they were installed seven years prior was "the worst" he's ever seen. That he and his boss (Ryan) go to classes "every month" and know more than the average HVAC technicians. They're "experts" and clearly the company that installed our system were not experts and didn't know what they were doing. He then proceeded to tell me that the "amazing" airflow we had in the house was *too much* airflow and that the new duct system would make it "perfect". The cost to replace the entire system was $5700. I contacted the original team who did our installation seven years prior. He confirmed that it was absolutely not necessary to replace the system that a simple fix on the one duct would be the right thing to do, and then told me he spoke with Ryan Hall, the owner of American Comfort Air, who admitted to him that "they don't do repairs, they only replace entire systems" even if it's not actually necessary. That his technician is "sales driven" and saw an opportunity to "expand their business" because they only work on "larger jobs". In other words, they were taking advantage of me, willing to remove and dispose of a perfectly good system just to make money for themselves -- all while trashing the reputation of another business that is sending referrals their way. I know these businesses are trying to make money. I know there's manipulation taking place all the time, to convince us there's a problem where there might not be one -- I'm smart enough to see through that -- but to trash the company that is sending customers your way is a whole other level of unprofessionalism, and for that, you don't get any respect from me. If I could give you zero stars, I would. You just lost a customer.