Had an excellent experience here recently. My husband replaced my wiper blades on my SUV & accidentally put a crack in my windshield that rapidly spread, so it couldn't be filled. I called here on the recommendation of my car dealership. The person answering the phone was very courteous & accurate on het quote & timeframe to get it replaced. She was even more friendly in person when I showed up for installation. Installation was done promptly when I arrived. Car was left clean and I've had no issues with the replacement and it's been nearly a month. The waiting area was small, but comfortable. Place was clean. Price was fair. I would come here again if I needed to replace glass on my car again. read more

I don't like writing negative reviews, but this is the experience I had at Anawan Glass. I needed to get my windshield replaced and had a concern about how the glass was seated on my car after the work was done. I was told to return and was immediately berated by the owner who told me there was nothing wrong with it. He made a point to willfully ignore the spots where I had issues, instead pointing to places on the car that weren't even the windshield. He was very confrontational and made one of his employees carry a windshield out to show me "that's how they come." He also yelled that he'd "get the hose and give me $1000 if any water got in," while showing me his wallet. Basically, if you have other options, don't give this place your business. I wasted my time getting yelled at by some guy who thinks my concerns are invalid because he's "been doing this for 30 years." After 30 years of replacing windshields, you'd think the work would be pristine or there'd be some pride here from the owner. Don't waste your time here. I had to get the windshield replaced again by another company and they were surprised at how poorly the windshield had been installed on my car by Anawan Glass. They said it was overhanging at the bottom because they seated it far too low at the top. Now my windshield wipers work perfectly and there is much less wind noise on the highway. Call up Safelite in Raynham. They'll just come to your house and get it done correctly read more

Terrible experience with them & Riel Auto Body. Had to bring the car back 4 times to get all the windows working. Less than a year later, a supposedly new regulator/motor stopped working. Has to be replaced costing me $500. I did not call them for restitution as I don't want them touching my car again even for free. read more

I had an excellent experience with this company from start to finish. From service at my first visit to the store, to the in home consultation and then the final installation this company did not miss a beat. My bath was cute with a shower curtain and now looks high end with a glass shower door. Thank you so much! read more

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These guys were the best. In January I had to replace a car passenger window. I made my appointment and got in and out in 90 minutes on the 2nd request day. If I had called 5 minutes earlier on the first day, I would have had the repair done in under 18 hours. Driving around with an open window would make you appreciate that. Other places had long waiting times that would have taken days to find an appointment. Anawan did this with one phone call and a shortened staff due to Covid. Don't go to the corporate shops, go to Anawan Glass in Rehoboth. read more

Was given an appointment time, and when the technician didn't arrive by that time I called to see what was going on. The girl who answered the phone was nice enough, but she couldn't get a hold of the technician, so she said she would call me back when she did. After another hour, I called back and was told she still couldn't get a hold of the technician. A while later, the technician arrived and I found out that my appointment time was never conveyed to the technician. Poor customer service. Very nice technician. read more

I dropped off a mirrored sliding glass closet door because the mirror had a crack. I called the company repeatedly regarding the repair. Each time they told me that they would call me as soon as the mirror had been replaced/repaired. I never received a phone call. I called today and they told me that they just threw the door into the garbage because I never picked it up. After informing them that I had never received a phone call alerting me of the completion of the job the owner of the business rudely told me that he would not do anything to make the situation right. I would avoid this place. The owner was extremely unpleasant to deal with and the place smelled like old and new cigarette smoke when I went there. read more

They replaced my windshield which seems to be fine. But when I arrived the guy behind the counter was not wearing a mask (it's a tiny room) and pointedly ignored me as I stood a safe distance from the counter. There's a bell on the door (and the place is tiny as I mentioned) so he knew I was there. Then the guy doing the work also wasn't wearing a mask until I asked him to before getting in my car. If you're at all at risk for Covid, stay away. Despite profiting off plexiglass dividers, they do not have one themselves. They don't care about safety. read more

Highly not recommended as their communication in all ends lacks immensely!! Glass had to be ordered, ok make an appointment for a Saturday to have it replaced....... I called to confirm the appointment on the Friday before at 3pm - to be out on hold for 10 minutes to be told the glass was broken during delivery.... Good thing I called to confirm.... Has to reorder glass..... states will have glass Monday Dec 20, make an appointment for Dec 22, called to confirm appointment again Drops car off 830am Dec 22...... is told will be called when done... called to check at noon because some things have come up during the day that I need to figure out a time to pick up, told not done couldn't even give an estimate..... call back at 330 states "oh I think it's already done one moment"... put on hold for 15 minutes hung up to call back to be told be there for 5 it'll be done..... show up 450 to be told it hasn't even been started and that they took on a big project and a boat load of other excuses (different excuses from different people) Yo be told to come back.... Took the day off from work to be able to arrange this to be told to come back.... Nope Fing way. Worst communication from a company ever. I get you may be busy and "trying to fit everyone in before Xmas" but if I've had an appointment for over two weeks.... Fulfill that stop taking on more than you can handle. You are going to drown yourself..... even the poor guy who had an issue with his windshield yesterday had to pick up today..... Poor poor port communication for a business, lack there of, if any at all. I do not recommend at all if you ever want it to be finished it seems that insurance claims are the least of their care. read more

I've used these guys for many years now, I think it's been 20 years ago for the first time? Always great pricing and service. Last year they did a custom shower enclosure and they did a spectacular job. Highly recommend them. read more

Delayed review because I waited until my side view mirror was repaired completely by another vendor. Brought my wife's High performance vehicle to Anawan glass on 7-2-19. Was referred to them by mechanic(owner) at the corner of Thacher & County in Attleboro, MA. Waited on by Tom Harris at Anawan. Tom was trying to help at 1st and initial f/u. He told me that he didn't have the mirror but cold order it. Paid in advance! He ordered it! He then went out and put this industrial strength glue over the frame of the mirror and what the frame attaches to behind it, which includes the apparatus that's attached to the motor that moves the mirror. He said to comeback tomorrow morning, I did.One of his employees put new mirror on w/ more industrial strength glue. I asked if mirror was still going to move.? Reply: It should. They taped mirror to hold in place. Told me to leave tape on for at least 1 hr. I did. July 4th comes. Cant use vehicle. Mirror won't move. Go back July 5th. Tom breaks new mirror, & frame off with specialty screwdriver & tells me to come back at 3pm. I did. He was not there. I was told he went to a bigger job at Cerrone auto dealership due to their vehicles being damaged due to hale. They refunded me $40.00 for cost of mirror. They missed the point. .Its not the $40.00 He ordered the wrong part. He could have ordered a part that included a mirror, frame , & harness for $30.00 more.(his words) He, Tom should have been honest and realized he didn't know what he was applying the industrial strength glue to. He ignored a customer service issue, that already paid to 1 that hadn't because it was paying more $. He ignored a problem, He created. I had to go to another mechanic. Repair costs. 14x the amount. THIS ALL COULD OF BEEN AVOIDED IF, TOM WAS, HONEST AND SAID, I CANNOT REPAIR THIS CORRECTLY FOR YOU. Old saying. It's not the customer you lose. It's the customer you lose & who they tell .End of story read more

We needed to have our porch screens repaired. There were 8 large over-sized screens that needed replacing. I quoted repair estimates from three local businesses and Anawan Glass had the best price. The owner, Tom Harris, answered all my questions. The job was completed quickly and the new screens look great. The staff in the shop were professional, knowledgeable, and responsive I had a great experience there and will definitely consider using them again, when needed. read more

Had a windshield replaced on a tractor and a week later it fell out, yes it fell out!! They were called and said they would be out to reseal it and then after waiting an hour they stated something else came up and they can't get there right away.... This is an absolute HORROR show of a way to conduct business. I would hesitate to call them for anything ever. read more

I always go to Anawan Glass and recommend them to my friends and family. The owner is so nice and so is his wife (the woman who answers the phones). All of their employees are friendly and quick to help. This is a great family owned business and I'm happy to support them. My tint as well as my husbands came out perfect and they fixed all of the screens I brought in to them (6 window screens and 2 screen doors) within a week. read more

Drivers are speeding past cars on the highway without using directionals! When contacting the company to let them know that these vans are making their business look bad, I was scolded and told to, "Slow down." No apologies, no responsibility. Just know that they are putting people's lives in danger while on the way to your house. read more

I just used Anawan yesterday to replace a fogged glass on a French door panel. The complexity of this repair had other repar companies back off. The staff came and spent 4 hours tackling a difficult job. They not only repaired and replaced but did an incredible job and were focused on making this door look new. The owner Tom Harris is a man of his word and when he says he will get the job done, he is a man of his word. Highly recommend this company. Thx Bruce A. read more

This place is great! Really customer focused and went out of their way to help me. I really appreciate it!! Highly recommend! #support local small businesses!! read more

If having a company show up on the day that they are supposed to or not telling you one thing and then claiming that they said something completely different is important to you, I would recommend that you use some other company. read more

My husband and I both had our windshields replaced here as well as our cars tinted. Phenomenal job on both! Once the weather is nice again we will definitely have them replace our screen doors too. Tom is so nice and Kathy is so helpful. Fantastic staff. Also, their number isn't what is listed here, not sure why it's incorrect on YELP... read more

I've had my windshield, my shower doors, my porch screen and even as small as a picture frame piece of glass repaired and installed by this company. The owner Tom was very kind to me. His wife who works within the shop worked with me and my schedule which was a huge help. His employees were also extremely nice and on time when I needed them. The shop was clean when I went in, and when the employees came to my home they were very respectful. They're a great family-owned company and they have my respect for going above and beyond what is expected of them. read more

These guys are life savers. On a very windy, Saturday morning, the front door to my store front blew open and the plate glass full length window shattered. I was left with a dangerous mess. I called several places and was given the brush off. Finally, I contacted Anawan Glass and within 2 hours, my glass was replaced and all the broken glass removed. They will be my first call should I ever need glass service again. read more