POTENTIAL CUSTOMERS BEWARE!!: My Affordable Floors sold me a defective product. Within 1 year, our…read moreflooring began falling apart (bowing, separating) in our kitchen and our basement where MAF installed the product. We contacted MAF and notified them of our issue. Despite our pleas for help, My Affordable Flooring will not do anything to rectify the situation other than notify/file a claim with the manufacturer/distributor, because this is a "product issue." Below is a recap of our experience spanning over 4 months with delayed responsiveness from MAF. Thousands of dollars spent with no resolution. · 2/27/21 - Called MAF and left voicemail. Explained we are experiencing problems with the flooring and the install was less than a year ago. · 3/3/21 - Contact from MAF requesting pictures of defective flooring. · 3/4/21 - Photos of defective flooring sent to MAF via text, as requested. · 3/8/21 - No update from MAF. Contact to MAF & confirmed receipt of photos. Told that Project Manager (PM) needs to review photos and that "we'll be in touch soon." · 3/16/21 - No update from MAF. Contacted requesting update. Site visit to our home scheduled for 3/22/21. · 3/22/21 - MAF PM visited our home to inspect the defective flooring. Told us they have been getting reports of issues with this particular brand of flooring. He said he will contact distributor this afternoon. · 3/31/21 - No update from MAF. Sent an email to PM requesting update. Received error message reporting his email does not exist. · 3/31/21 - Left voicemail at MAF office requesting update. Rec'd return voicemail stating that office staff asked PM on 3/29/21 for update and didn't hear back. Also informed us that PM's email has not been set up yet and to call him directly. · 4/5/21 - Telephone call to PM. He says someone at the distributor(?) is on vacation and he will file a claim and get back to me this week ((NOTE: he originally said the claim would be filed 3/22)). · 4/10/21 -No update from MAF. Call to PM requesting update. Stated claim has been filed with distributor. PM also explained that MAF will not replace the flooring and it is up to the distributor. · 6/21/21 -No update from MAF. Call and left voicemail requesting call back. We did not receive an update in over two months since the claim was submitted per PM. Email from new office manager stating "unfortunately, there is nothing we can do right now until we hear back from him [distributor] letting us know what's going on".

This company refinished our hardwood floors. For the most part, they did well. We missed one nail…read morein our preparation and no one from their crew could be bothered to remove it, so they just went around it. One spot on the floor did have a deep stain, so they loaded it up with putty. I've included a picture of what passed as "acceptable" to the owner without me spending another $400 to match and replace those few boards. *What was worse, though, was the attitude of the rep and the owner. The rep we worked with, Jason, thought it was ok since we were just going to put a dresser over it. (Uhm, what about the next owners??) The OWNER of the company, Kim, had the nerve to actually call our $1650 job "POCKET CHANGE" to my face!! Yes, those were his words! I would guess it was "little guys" like us that helped build his business. He seems to have forgotten....*

Very inexperienced employees. They spent most of the time arguing about the proper way to use the…read moreequipment and seemed confused about what they were doing. They damaged multiple walls and when I mentioned something they blamed it on my dog, I don't even have a dog. They left a mess when they were done and found empty beer cans in my garbage. Just to be clear, this is a review for Mitchell carpets located at 8005 Sheridan rd. In Kenosha. Owned by Jeff Pedersen

We went to Mitchell carpeting for carpet in our bedrooms. My…read morehusband and I agreed on the carpet we wanted right away. The guy came out and measured and said he would call us back the next day with an estimate. 3 or so days went by and then we ended up calling them and he had our estimate right in front of him. Not sure why it was taking so long. The installers came 2 weeks later and worked efficiently to install all 3 bedrooms in just under 2 hours. They were a little messy. They left black scuff marks on the wall by our front door. Not sure how they managed that. Mitchell was very nice and their prices were very competitive. We would use them again in the future.

They did some great stamped and decorated concrete we are so happy with the job it looks so nice. I…read morehighly recommend them if you're looking for concrete work.

Replaced patio. Did an amazing job. One day to start and complete patio. Patio included an egress…read morewindow. Perfect design, looks like egress is part of design and blended perfectly. Phil's crew is very professional and will answer any questions you may have during installation. This is my third project with Southeast construction, and any future concrete projects will be done by them. I highly recommend Phil, and Southeast construction.

Shane was extremely helpful in helping us decide our carpet for our basement. He listened and…read morehelped us with something in our budget. Ivan and his team were very professional and did our install very efficiently and in a timely manner. Highly recommend the entire Carpets Plus team for all your flooring needs.

They are the absolute best- I highly recommend! I've been gradually updating my house, so I've…read moreworked with them on a few projects, and it's been nothing but top notch service and results. My basement flooded and they were quick to order and flexible on installing. Friendly, knowledgeable, and professional from start to finish.

Requested a quote for a new garage building. Bradley was very prompt on replying and answering all…read moremy questions. Got a few different messages back-and-forth and never make me wait a long time to get an answer. Got an estimate with pricing and everything and all possible options available. Definitely recommend this business as so far their service has been very good job. I will post pictures once the project begins and completes. Can't wait to see the results. So

Adonis's did an excellent job on our basement. They were very well organized, efficient and…read moreresponsive. Our basement looks great again. They cleaned up the yard and got all of the debris picked up. Anthony and team did a fantastic job, I highly recommend Adoniss!

Work was completed in June of 2017. Tuckpointing and bracing on basement walls. I had a few…read moreestimates before Al came out. He looked at the issues explained what was needed and why. His quote that was $1,000's less than the other company that quoted the same work. Had 2 other quotes that wanted to do all sorts of things that weren't required, these ripoff artists were $10,000+ higher than Adonnis. The basement walls look like the day Adonnis finished the work, no cracks. The crew was respectful of our home cleaned up everything daily and did just a great job.

Quality of some work is questionable on siding, flashing and back porch rebuild. Gaps, caulking not…read moredone where there are gaps, house wrap exposed, new flashing not put around attic windows, uneven edges of jpanels in areas, bathroom exhaust is under the soffit not coming out like it use to and should be, new electrical outlets installed were never inspected and sounds like not to code, back porch has numerous issues, posts not in contact with cement, nails sticking out, joists not touching the support underneath, cracks in materials, some posts are movable on posts for steps, gaps between spindles are inconsistent, screws were not counter sunk leaving jagged edges. Awning or roofing over back porch was not done. We were told to deal with the awning ourselves. This was work due to hail damage, so insurance coverage. Continually told there were upgrades and they were free. We opted not to have some things repaired due to minor damage and not replacing the shutters. Told by Zach that he never trusted us, said he would put a lean on our house when we questioned the billing. We never said we wouldn't pay. He would not provide us with invoices with breakdown of materials and labor. Said he recorded some of our conversations although we believe this to be a lie, very intimidating and fear tactics used. He used all the money on so called upgrades that he continued to say were free, we don't know what they are. We did do some add ons and were pressured to replace the flashing and wrap around windows and doors after I confirmed we did not want to replace it earlier in the process. He continued to repeatedly talk about siding the entire garage when we told him right away we did not have the funding to do so at this time. He used the rest of the money for garage repairs on these supposed upgrades that again we were told were 'free'. So we have no insurance money not toward garage repairs. Another contractor says he cannot give us an estimate for roofing the back porch because the porch will not pass inspection. When questioned a few times about minor issues he immediately pulled the crew off the job. I am the main contact and doer which he seemed to not like because I am a woman. We didn't say a lot of things because we were concerned he would delay work which he did then blamed us for his crew being behind. Zach said the crew was behind schedule due to our many changes. He said they would do three sides of the house and finish the last side once the bow window was replaced. Instead he waited until late November when the window was installed. We didn't change things. He decided not do do several things he originally said he woukd do that were included in the insurance quote. He actually didn't physicalky do any of the construction work, he subcontracts. I could go on and on. The bottom line is we were taken advantage of and made the mistake of paying in full. We were told we would receive a warranty for the roofing and the certication that they are certified to do that work. We have yet to receive these items and he has not responded to our request. The only thing we got was here is your warranty without any information. ZP Construction submitted one invoice to our insurance and a different invoice to us. Our insurance adjuster has told us this is INSURANCE FRAUD. We are investigating how we should proceed with not having things done properly or not at all based on the insurance quote. Buyer beware! Thoroughly check on licenses, certifications, references, etc before employing a company.

We were very happy and satisfied with the work ZP did on re-roofing our home. The crew was very…read morepersonable and professional. They also did an amazing cleanup job. We highly recommend this Company!

Hastings has done all our flooring in our house. They have been the only ones to clean the carpets…read moreas well. Love this company

Dennis and Diane were wonderful. Terrific service at a great price - and so quickly done. Local…read moreservice is the best service. And their dogs are stunning. Advice was quick and impartial - service stunning. Thanks Laura Z.