had carpeting done by kerns a few years ago (michael kern). it was a very good experience…read moreespecially the post installation support. recently had another big carpeting done by Carpetland. same carpet just a couple of hundred dollars cheaper. BIG MISTAKE. problems with installation, dirty carpet, no cleaning on prep etc etc etc, missed appointments, no call backs. got lots of verbal BS from regional manager but took forever for installation issues to get fixed. WE SHOULD'VE STAYED WITH KERNS.

This is the letter I wrote to Michael; Michael,…read moreWhen we chose your company to replace our carpet, we trusted that you would use your expertise to guide us in this decision.  You were aware that we had been using an area rug for the past 15 years with no issues.  You knew that we had three large dogs and that is why we were using the area rug, you made no mention at the time of selection that it was not advisable.  Based upon that knowledge, we chose the lighter color carpet to compliment the area rug.  Had there been any conversation regarding the carpet/area rug combo we would have chosen a darker color carpet because of the dogs.   We were under the impression that your organization would have advised us properly at the time of purchase, and now you have left us in a terribly difficult situation.  We have no choice but to replace our carpet and you can be certain it will not be with your company.  We are very disappointed in the extremely poor advice and level of service provided - we had much higher expectations.  And finally, you didn't even give us the courtesy of a phone call.  Disappointedly,Kimberly & James Steinbrenner

We recently had Heartwood Custom Floors install new flooring in a previously sunken living room…read morethat we had a carpenter raise up. Dillion was the second installer that we talked to and we were immediately impressed with him. He was very personable and very knowledgeable of his craft. He provided an estimate with a detailed explanation of the scope of work within 2 days after our first meeting. We chose Heartwood Custom Floors over the larger established and well known competitor that we first talked to. The flooring that we needed (ash and cherry) was a special order and was delivered within the timeline that Dillion had given us and the installation began on the day he scheduled. We were told by Dillion that his brother Eric would be doing the install and just like with Dillion we were immediately impressed with Eric. Our flooring needed to installed on a diagonal to coordinate with the rest of the 40 year old flooring in our house and it needed to be done within a cherry wood border. Diagonal install is more tedious and time consuming. Eric got right to work on the project and after many hours of hard work the new wood was perfectly installed. Eric was conscientious about the color of new wood looking as good as could be with the surrounding older floor and showed us 6 different stain possibilities, one of which was custom blended and was just right. Eric also refurbished a cherry border that was in our dining room without having to redo the rest of the floor in there. Our project was completely done within the timeline provided to us. We couldn't be happier with the final results. We would not hesitate to use Heartwood Custom Flooring again and highly recommend them.

As you can see from the previous reviews, Dillon is the person you want to reach out for your floor…read morerefinishing job. I had a great experience with Dillon. He was responsive, prompt and communicated clearly. He was on time every day of the job, and he finished the job in the time allotted. His prices were competitive. The work was beautiful. He did two rooms with 120 year old Birds Eye Maple floors and they look great and should stand up a long time. You will not go wrong hiring Dillon.

Big fan of Carpet Mill Outlet! We've been using them for years, and by we, I mean by whole family -…read moremy parents at multiple properties, my brother at his house, and me in my home / previous condo. The product itself is great, and they have so many options based on your type of project. We've used them for carpet, hardwood, and LVP needs. Most recently, we had our basement refinished, and Joe was wonderful and easy to work with, per usual. Since that install, the carpet has held up so well. And thats saying a lot seeing as we have a bunch of kiddos down most days! However, during recent floods in the area, part of our carpet was effected. Fortunately, my husband and I were able to pull it up and air it all out - but that of course left it no longer secure. Let me tell ya, Carpet Mill Outlet is so reliable. I called Joe and he sent someone out within a day or two to restretch and reinstall the whole side of the room that was affected. We were so, so appreciative! No doubt we'll continue to use this local business for all of our future projects to come.

Worked with Joe to have a large rug bound. They have a large selection and Im very happy with the…read moreresults! It was done on time and the cost was very reasonable.!! Will be doing business with them again!

We first used Anderson Floor Co in 1988 with remarkable and perfect results. they sanded and…read morerefinished an old 1930's red oak floors and grand staircase. We recently completed a 700 sq ft addition with red oak floors. The builder required us to use his flooring subcontractor. Upon completion we had to sand and refinished an old the floors with Anderson Floor Co. We are 100% happy with the results. They did a remarkable and perfect job. I can highly recommend them. Very picky, Bill

A few weeks ago I removed an old rug from a 100 year old maple floor that was covered with…read moreanchoring bolts, paint spills, stains, scratches and old discolored varnish. After Anderson worked their magic, my floor looks amazing. It turned out better than I could have imagined. I am very pleased with the result and the price.

These guys knocked it out of the park. From our initial meeting to completion, they were responsive…read moreand on the ball. I can't say enough for Dave and the multiple samples he had to bring us as well as facilitating a meeting with the Mohawk Rep. The church's carpet was no small task and the ease at which it all came together has earned our future business and recommendation to anyone considering getting their carpet replaced or new carpet installed! Way to go team and Thank You Justin

I just had Stanton vinyl plank flooring installed in my kitchen, dining area, hall, laundry area…read moreand guest bath. I am over the moon with the results. Stu's sale's men were very accommodating and professional. My installer, Troy, did an outstanding, precision perfect job. My neighbors want to ask for him when they do their own projects.

Dickow-Cyzak Tile company is an excellent tile company. I recently had a concrete floor, tiled and…read morethe workmanship was precise and fantastic. Jay did a perfect job! I would highly recommend this company!!!

My interaction with Dickow-Cyzak was possibly one of the best experiences I have ever had with a…read morecontractor/renovation company. We had Dickow-Cyzak replace the Tile in our upstairs bathroom. Great experience. Reasonably Priced? Check! Friendly? Check! Professional? Check! On Time? Check! Great Crew? Check! Cleaned up after themselves? Check! Finished Product? Looks absolutely great. It was an absolute pleasure doing business with them. A refreshing change from being overcharged for mediocre work. I am having them build a bathroom in our basement next.

In the past 2 years, my wife and I have used Best Carpet twice. Once when moving out of a house…read moreand 2 years (and several moves) later when we found a home we plan to spend some time in. If you want to save time and not read an entire review you should already know how we feel about Best Carpet because we have used them... twice. The showroom, sales people and installers are all awesome to deal with and they do a great job. Now for more detail... The first time we used them in the process of selling a home. We went in, told them our situation and they did most of the rest. They knew we were selling so they weren't pushing anything pricey and there was no attempt to "upsell" us. They gave us some of their most popular options with price points and we picked what was best for our situation. After picking the carpet, Sam came and did the measurements. Sam is super personable and great to deal with whether he is showing carpet at their showroom or coming to measure your house. He's part of our great experience with Best Carpet. Once the measuring was done the carpet was ordered and install time was set. When the install day came, the installers were on time and did the job quickly but they also did the job well. Every cut looked clean, every line unnoticeable and very little scrap left over. We were more than satisfied. Even with being more than satisfied I didn't feel compelled to write a review because I had no personal attachment to what they did... we were selling the house so someone else was going to get to enjoy it. I have no doubt in the fact that their great job helped sell our house, however. Fast forward 2 years to now (January '19). We moved what I'd consider to be a decent hike for them to come out to. We actually assumed they wouldn't come as far as we moved so we started looking at carpet places closer to us. After dealing with Best Carpet the last time around all I can say is the sticker shock from other stores was insane enough that we figured we could call and beg them to come out our way but we didn't even need to. They were more than happy to come help us out, even being at the very edge of their service area. This time Sean came out to measure and he was just as great as Sam was to deal with. He brought a few samples and then priced up a quote the same day he measured and we took it from there. Their pricing is one-third to half the expense when compared to the options in our immediate area. Along the way my wife and I hemmed and hawed about the carpet we had picked out so we decided to go into the store and take a look at our options. Let's just say that if you can't find flooring you like at Best Carpet, you have some crazy taste and/or standards. They have what feels like (and might be) a thousand options. After picking a few samples we liked, Sam encouraged us to take a few home to see how they looked. I didn't really want to because of the whole being far away thing but Sam set something up that worked out so we could get the samples and get them back in a way that worked for us. This ended up being so useful because seeing the stuff in your own house feels key in this kind of decision. We made our final decision, the carpet was ordered and an install date was set. The day prior to our install, our furnace died. January in WI isn't exactly a great time for this to happen as your house needs to be a certain temperature to have carpet installed. I felt terrible about calling and telling them last minute we needed more time... Sam told us not to worry and he again made a solution that worked for us. Finally the day came to install. Carlos and Caesar were our crew and they are super personable and absolutely fantastic at what they do. Bottom line, they bust their ass but they don't just bust their ass, they work hard AND get the job done well. Again, just like the first house Best Carpet did for us, the cuts were great and the lines were unnoticeable. You know the movie "Elf" when Will Ferrell's character runs by a diner and sees "World's Best Coffee" and he gets super excited about it? Excited enough to bring a date only to find out it is certainly NOT the world's best coffee? The normal human reaction to the "best" of anything is an eye roll. That shouldn't be the case here. Best is actually (pardon the repeat) the best thing to call this place. While their carpet selection and showroom are similar to any other carpet store, the way they separate themselves is with sales and service. The name "Best Sales & Service" isn't really a good name for a carpet store... so Best Carpet it is and I can't think of a more honest name to call them.

Best Carpet was hired to construct our bathroom renovation. It was completed with quality…read moreworkmanship and professional recommendations at an affordable price...and ON TIME !!! From design to completion, their excellent communication with us kept us up to date and made the entire process stress free!! A HUGE "Thank You" goes to the Owner Sam and his entire team of craftsman! HIRE WITH CONFIDENCE !! A+++

My Belman home, is a true testament to the skilled craftsmanship of the builders, designers, and…read morecontractors that make up the Belman Homes team. The proof is the finished product. During my military career I spent several years as a Drill Sergeant at Fort Knox. The greatest skill I took away from that experience was my training in spotting imperfections in detail. If there is a spot, or thread out of place, I will see it, and it haunts me until I have it corrected. With my new home, I have slept deeper than I have in years. I have been in my Belman home long enough to have found a flaw; to date, I haven't found any. It feels great to finally find a team of people who appreciate the details as much as I do.

I was so excited when I discovered the new home we were buying was built by Belman in 2001. Well…read morenow that I have lived in this house for 2 years, my opinion has changed. All the floors creak horribly, bedroom and bathroom doors do not close properly. We had some remodeling done last winter by another company and was able to have their carpenter fix some of these issues, of course at a cost $100 an hour. Then we hired some professional painters and they needed to do some repairs before painting. They discovered whomever drywalled the ceiling used the wrong kind of tape, which had started to let go and come down. There are little round pop outs all around the ceiling edges. Found out these are nail heads that are starting to come down due to gravity. I guess they should have used screws not nails. I had tried to contact Belman regarding the creaking floors and possible remodeling, but they were not interested.