Shane was extremely helpful in helping us decide our carpet for our basement. He listened and…read morehelped us with something in our budget. Ivan and his team were very professional and did our install very efficiently and in a timely manner. Highly recommend the entire Carpets Plus team for all your flooring needs.

We just had about 600 feet of luxury vinyl plank installed by this company. Everything from the…read morepurchase till the time the installers left our home went extremely well and we couldn't be more pleased. Shane was great during the sale and Jim and his crew did an amazing job. We had 2 other quotes for exactly the same job and Carpets Plus Outlet was also the best value. We are already working on a second project with Shane. Give these guys a try. You won't be disappointed!

I called about fixing some carpeting which had bubbled, and an appointment was set for the next…read moreday. Brandon was here several hours, the carpet looks almost like new, the service was excellent, and the price was very reasonable. We had a great experience with them.

One of the best tile selections for a backsplash in the area. The staff is friendly and…read moreknowledgeable. A must see if you are in the market for tile or flooring!

Maybe I would have only given them four stars if they had other reviews, but they deserve great…read morenotes. Just a tiny bit slow in responding sometimes, because they are a small business, but overall great service and quality at reasonable prices. Very knowledgeable about their products, and they go out of their way to accomodate customers. Very trustworthy. They are a great, local business, willing to invest in the community. Wish every business involved in remodelling were as pleasurable to deal with at McIntosh.

I had visited both stores to pick out my flooring for my new home. The customer service I received…read moreat both stores was outstanding. They took the time to look over my plans and listen to what I was looking for in flooring. I highly recommend this place for your flooring needs.

Knowledge of products seems to lack on understanding varying quality of carpet or potential…read moreinstallation problems. Service of carpet issues has been slow to almost non-existent which is probably due to avoidance to address quality issues with carpeting. Since they have shown to not warranty work having them go to a next solution step such as addressing with manufacturer seems to lack support.

Carpetland just put two new rooms of Carpet in my house. Syad the installer was awesome! They…read morewere in and out in a few hours and it looks great! Good price, quick install overall very happy!

Julie Bormann was very helpful showing us samples that allowed us to match the carpet with the…read morecolors in the room it was to be installed in. The carpet arrived on time and the install was scheduled within a week. The installers were very courteous and did a very good job. I would recommend Carpetland Racine to anyone.

I have used them for a few projects now. Great prices, quality work fast and efficient and cover…read morewarranty issues fast. I love them! Definitely recommend them

I will start from the beginning. I put a remnant on hold. Brian the owner was to come to the house…read moreto measure my stairs. The day Brian was supposed to come I rec'd a phone call from Brian asking if I live in a condo. No, I live by Pizza Hut. A few minutes later, Brian calls back. Are you a business? No, I live by Pizza Hut and Firestone. Oh,ok. A few minutes later Brian calls back, where are you. I give him my address and again tell him I am by Pizza Hut and Firestone. He says, oh, I put in the wrong street. They sounded the same. Maybe, but from call #1 I said I live by Pizza Hut. He finally gets to the house to measure. Tells me I will receive a call by Friday with my estimate. Well, Friday came and went no call. I ended up calling on Wednesday and the girl who answers the phone had to keep running back and forth to find out the estimate and when they were going to install the carpet. Finally, the day of installation. Suppose to be to the house between 7-8. Well, 8:30 no show, I call R & B no answer I leave a message. 9:30 no show, 10:30 no show, I call and leave another message. At 10:45 I finally get a call from Brian the owner who tells me he had installers call in. We have to reschedule. Three strikes. No offer of anything off. I am sorry but being the owner when your installer called in, he should have been in the store seeing who had a delivery that day and get on that phone. Not 3 hours later. I have posted this on FB and several people have said they hoped I cancel. Well, I didn't. I did have it installed despite the very poor management skills. The carpet is beautiful however I went to pay, and the installers have no way of taking a charge. So I had to call R & B. This is one messed up business.

Terrible service and response to workmanship. Now months without a call back to repair. Do not use…read morethem.

We approached CarpetsPlus for a quote for outdoor carpeting in late August. A friendly rep named…read moreWendy came and did measurements. They indicated that a quote for the work would come soon. It took us a while to notice quite a bit of time had passed since the visit without receiving a quote. Despite repeated followups, we never received a quote. Because we made the mistake of not getting another quote right away, the carpet project, to be performed by another vendor, is now delayed until next spring. Never a word from CarpetsPlus as to why they did not provide a quote. We wish that we had been immediately told before the visit that they were unable to perform the work, or let us know upon one of our followup calls or visits. We are still mystified, and angry, that no explanation was given as to why we were not given a quote.

Tony was prompt very reliable and very easy to work with His…read morework is like a artist!I had a difficult repair on my tile from a flood he made it look like a piece of art. He worked in my Master shower tile Replace powder room floor tile and Replace broken tiles in the kitchen He is a very honest and reliable person I would highly recommend

Tony does amazing work. He tiled 3 full bathrooms, 1 1/2 bath, the kitchen and fireplace. He is…read moremeticulous. The bathrooms included a steam shower and a large shower with floating marble benches that he installed. The house is from 1908 and the walls were challenging to get the tile installed and look perfect. Tony was definitely the right person for this job. The waterproofing of the showers and steam room was thorough and Tony was great at explaining what he was going to do, and explaining what he had done. He left the job areas clean and worked quickly coming every day including weekends to complete the job. His company is definitely the one to use for any tiling work.