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    Anchor Physical Therapy

    4.3 (9 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Anchor Physical Therapy

    Physical therapy

    Therapeutic massage

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    Olympic Sports & Spine

    Olympic Sports & Spine

    1.0(3 reviews)
    4.3 mi

    Customer service is slow and unorganized. Times told to show up are incorrect and left with long…read morewait times. No apology when I show them the messages.

    This location was SO unprofessional. I was seen at this location pre-pandemic for a post op…read moretrimalleolar fracture. I should have written this review a very long time ago but I don't like leaving negative reviews. Hopefully things have changed since that time but this was not a good experience at all. My initial visit was just assessment and paperwork. The second visit was a nightmare. I checked in for my appointment and the lobby reeked of sweaty body odor. It was so strong and disgusting! I assumed it was another client waiting to be seen. I couldn't wait to be picked up so I could leave the lobby area. My appointment was with the manager/PT gentleman. As he led me back to the table I realized IT WAS HIM that smelled so bad. I just didn't even know what to say to him!!! Almost an hour I had to sit through that smell and him and the other therapists just talked and gossiped the ENTIRE time. Just YAPPIN!!! It was SO loud, smelly and uncomfortable. I ended up cancelling all my appointments there. Left with a migraine. There was no way I was returning to that. I ended up rescheduling all of my appointments at the Lakewood location with a traveling therapist. Unfortunately she was filling in at the UP location, so I went there to see her. This time, thankfully, there was only one other therapist with her client. However, she happened to recognize me from my first visit/assessment with her. It was obvious she recognized me and had a bit of an attitude. I thought maybe I was just being overly sensitive perhaps. But then my therapist noticed her behavior as well and we tried to stay away from her. I would normally end my sessions on the seated stepper for about 10 to 15 minutes. There were about 3 or 4 of these type machines available. This therapist brought her client over and told me she needed the machine for her client and to move. The exchange was so uncomfortable that her client said no that's okay I can just go on this machine here. My therapist and I just stared at each other in disbelief. The blatant attitude was just gross and unnecessary. Needless to say I am in current need of a physical therapist and I would NEVER EVER go back to this place again. Enter at your own risk!!!

    Anchor Physical Therapy - physicaltherapy - Updated June 2026

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