This place does not inspect their rental properties once rented out. This is not the way to run a…read morerental agency! The house across the street from me is in shambles. The renters do not take pride in living in the home. Storm door broken, kept open with a lawn chair, grass overgrown plus bushes, backyard a dump, trash cans in front of home instead of back, fence broken, window shades busted. This is unacceptable to homeowners whose property values will be decline and not be selling points!

I own property in Norfolk that I have been renting out for the last 4 years. Initially, I had a…read moredifferent property management company but luckily about 2 years ago I switched over to Kim Cox and The Property Shoppe. What a difference! Kim is amazing and the best property manager I ever had. She is responsive, professional, and meticulous. She promptly addresses any maintenance issues that come up through her reliable and cost effective network of contractors. She goes the extra mile to make sure that the entire rental process is smooth for both me and my tenants, who also praise her.

There's definitely a reason Babb is the highest rated in the area. I was looking for someone to…read moremanage my rental property when I had to move away, and I got lucky finding him first. Jeff and his colleagues are super communicative and transparent, very professional, and get things done fast. I am so happy I signed Jeff on to manage my property, everything went smooth as silk, he found beyond amazing tenants for me and I could feel secure that everything was taken care of even though I was thousands of miles away. I referred him to another friend and she's seeing the same results. If you're shopping for a management company or realtor you can probably stop looking now!

I worked with Simon, and let me tell you... when it comes to professionalism this guy has got it…read more Amazing customer service. I highly recommend him. Thank you Babb Real Estate.

We just closed on our home near the VB Courthouse area. We were referred to Christi by our friend…read moreand neighbor who spoke very highly of her. All I can say is that she is a powerhouse of energy, information, and tenacity. She's also a lot of fun to work with! Although we knew she had other customers she was working with and stays busy, she spent as much time with us as we needed, always responded to calls quickly and made us feel like we were her only clients. Christi also made sure we always knew what to expect and felt confident every step of the way. The best part is that we listed our home at $449,000 but sold it for $12,000 more. 10 thumbs up!

I am not sure what is with the last guy that reviewed, but I think he has mixed someone up…read more Christi was the realtor my husband and I chose to help us in buying our first home together, and I could not have been happier with the service and care we received. Christi took time to take us on separate house hunts (my husband was away for quite some time for work), and she was available 24/7 from start to finish. The owners of our new home were not quite ready to move out as soon as we needed to be in, but she worked this all out for us, and even stayed at the house to work through an issue where the previous owner had left quite a few things behind. She definitely went above and beyond for us, and today, 4 years later, I still continue to speak with Christi and will certainly look to her when we are ready to buy our next home.

I live in a rental apartment. My landlord sold the house a month ago and Leland Goldman is the new…read moreagent. Since that day, I have never had a single day without trouble. They have the worst customer service. My home was flooded because of leakage from upstairs and they responded to my emergency request for maintenance a week later! Please do not choose these people as your property manager if you are the owner of a place. They destroy your property by their negligence.

steer clear of this property management company. very unprofessional and high staff turnover. They…read morehave no idea what they are doing. They seem great before you move in (if you can actually get them to answer a text or show up to your showing). Once you sign the lease, good luck!!! They didn't clean a damn thing before I moved in and I had to clean up after their dirty tenant. She was literally moving out as I was moving in! Horrible planning. Also, their maintenance team is absolute garbage. I'd be better off putting duck tape on it than let them fix it. DON'T RENT WITH THEM!!!

Pamela has helped me multiple times! I have bought or sold real estate with her 4 times, and rented…read moreor did property management with her 3 times. And each and every time, she has been AMAZING and exceeded my expectations!!! I'm so grateful for her!!! Thank you for all that you do!!!

One of the best decisions I made was hiring a property manager. Feeling so secure knowing Pam is on…read moretop of all the legal aspects of the rental management. Pam deep understanding of landlord-tenant laws gives me incredible peace of mind. It's clear Pam prioritize handling situations the right way. Pam on-time responses are invaluable. Whether it's a tenant inquiry or a maintenance request, Pam handles everything with speed, efficiency and the best part keep me in the loop. Knowing I can count on Pam for prompt and helpful communication it frees up so much of my time and makes managing my rental property a breeze. Thank you so much Pam for all you do! R.M.

We had a great stay at Sandbridge. Our check in was smooth, the house was outstanding and as…read moreadvertised. . We are definitely coming back and stay again. Thank you

I wish I could give this place less than one star. I honestly do not understand why there are so…read moremany 5 star ratings of this place. The flooring of one of our condos was warped. The AC turned off in another. The AC had a straight up lock box and was locked to 71 in ours but not in others??????? Our sink was straight up clogged, to the point we had to wait hours for it or fix it ourselves. The water pressure does not stay the same throughout the day, to total nonexistence at complete random. They blow all the hot air into the hallways, so every time you walked out your condo door you walked into humidity and bad mexican food smells. The cheapest Airbnb I've stayed at was a luxury resort compared to these condos. I stayed here for a week, and the people who manage this condominium do not maintain the building whatsoever, or do so with the lowest possible standards known to man. To start off, the place Sebriet (not gonna look it up to correct that spelling) told me to park was straight up a tow-away area, and I got towed the first day I parked there. I was told "Do Not Worry About The Signs", and then when I approached them about it they said "Who told you that?". I drove to a place they had no idea about, had a horrible conversation and paid 220 bucks to asshole tow-truck drivers. There's reviews here about tow-aways. Read them. For sure 100% a contract with this tow group that gets payouts for this mis-management. I cannot say people even manage this place. You walk in. A fifteen year old wearing airpods does not greet you. You ask him. any question. He takes his headphone out and says he doesn't know. This happened. Four Times. The elevators? Shut down AND MAINTAINENCE WAS CALLED MULTIPLE TIMES every day we were there. For hours. Early Morning. Mid day. There is no accessible way to get down even the first floor people stay on, which has only steps to G, the ground floor. I'm surprised none of us were trapped in the elevators. None of our wheelchair bound family were able to enjoy the beach. The patios? 100% covered in mosquitos. And I mean COVERED. All over the windows, all over the deck, all over the chairs, GROUPS of spiders and spiderwebs in the 4 different condo patios we rented. Before you assume this 4.0 star reviewed place is good, look into the reviews of siebert realty and please for the love of god do not stay here. Rent a home, at least the ones that aren't red flags as well.

Terrible people. They ignore your rental and then they use their ' preferred contractors'…read moreto rip you off because they neglect to pay any attention to the rental until it is horrible shape. They use the excuse that they have a lot of homes. Their contractors are bottom rung. They just hide the problems and tell you it is fixed. The quality of their service is a negative 2 stars. BEWARE!

They are great-I was wrong. I'm going to be sued if I say anything else or don't delete my previous…read morepost (which I don't know how to do). They are trustworthy and kind

if I could give less than 1 star I would. worst customer service ever, 4 times my HOA fee has been…read morelost. Always mail checks early and once it was posted late and now the checks are just not posted. I ve gone to the office and no one offers to help they just blame the post office not once have anyone said )I'll look into it ) they are useless once they posted my water bill and sent me a late notice after the check posted. Never again will I do bussiness with UPA. Hopefully these reviews will make a difference for someone looking at their properties!

Unable to contact anyone today. No one returns calls. And it is not closing time. Totally…read moreunacceptable. And nails left on street after your roof repair several months ago caused tenant costly tire repairs.

Harassing phone calls. Even after I said I wasn't interested…read more I did a google review of this same issue and they replied asking me to call their office to get it resolved. ..that's not my job. I received and email from Kris and I told home I wasn't interested. That should have been the end! But there was no reply

I should have known better because of the terrible reviews, and unsavory real estate practices they…read morewere accused of...,but after a couple of calls to buy my home, instantly I agreed to speak....well that is their 1st lie... he/they/ wanted to come out, no instant price!! then a week later on Sunday after July 4th a Rep said an agent would call at 9AM...promptly on Monday....NO CALL . After 2 hours someone tried to call, BUT I told them it was too late, cannot be trusted, he had the nerve to keep trying to sell me!~~!!!! Their reputation precedes them on past losing licenses and unsavory deals!! Beware

Annie Russell I've…read morelived at Kendrick Court in Herndon for 2 years. I'm not pleased with the management and maintenance teams. Particularly on April 15, 2026, there was a fire at the apartment complex causing damage to my apartment. [name removed], the Community Manager said I could move to another vacant apartment while restoration work was being done to my apartment. I asked who would move my furniture. [name removed] replied "I had the hire someone to move my furniture to the vacant apartment and then hire someone to move my furniture back to my apartment when the restoration work was completed". I then asked [name removed] if the company would reimburse me if I went to a hotel she denied my request. Since the fire on April 15, 2026, only limited work has been performed on my apartment. For example, on April 15, my windows were boarded up in my bedroom. The workers did not adequately cover up my furniture, the plastic covering parts of my ceiling is becoming undone. A company representative inspected my apartment on April 23, 2026. However, to date no restoration work has been scheduled Below is a few additional complaints during my 2 year stay: 1. Prior to the fire, maintenance have not responded to my maintenance requests in a timely fashion. 2. The water is turned off across the building on many occasions disrupting daily activities for hours. 3. The leasing officer needs training on her telephone etiquette as she has been extremely unprofessional to me when she answers the phone. Note I gave Kendrick Court a rating of 1 because I accidentally press the 1 button and could not change. Rating should be 0.

Good Morning Overseers & Management of the year "November 2025"…read more.... I, Gail Davis, have been a Satisfied & Glorified Resident since February 2015. And, Proudly I say that I have comfortably made "Lexington Club Senior Apartments" my permanent Mansion, Castle, Rivera & Paradisical Celestial Home unless or until I am unfortunately Evicted and/or meet my untimely demise. Graciously, in my many years of residency under various different owners and in-house staff...I have found the LEX Management & Maintenance staff (then & now) to be professional, approachable, personable, serviceable and accomodating. Especially the present Commendable "2025 Lex Team", such as; PM Eubank, APM Godbout, LS Perez, MSupv Price, GK Vazquez and Pt Laborer Eduardo!!!! In my pleasant opinion, the Office Team has been polite, efficient and readily available to assist me in required housing needs, private issues and/or documentation. And to me the Maintenance Team is respectful, prompt and thorough when completing my personal home repairs or tenant building concerns. Trust and Believe...it has been my pleasure to speak on behalf of the LEX on-site team and my residency. More importantly, my comments are honestly based on my private Interactions and personal Observations as a longstanding, hopefully outstanding Resident. Kindly be informed that my only humble request(s) reflecting future consideration are for the hopeful fixing/opening of our beautiful Pool, Security Officers -or- Cameras for our added safety for Seniors, building and/or-mailroom, community areas. And, the touch up of our several enter/exit doors/apartment windows of the entire development...to ehance the splender & beauty of our Neighborly Community. Very well as I end my Review...I offer you all you Blessings, Safety & Happy Holidays (/) to our Franklin Owners, Lexington Offsite Management, Inhouse Team & Lovely Residents(‍).......