The trip itself is awesome, Alaska is beautiful and almost indescribable. We have to go back and…read morewe would again go with Alaska Excursion Caravan! They do the trip like no other crew. They go twice a year every year since 2013. They know state, the roads, tour operators and the people. When we went with them, everyone knows Cindy and jim. They are very well liked and respected and as part of their group you are treated exceptionally well. They know the tour operators so when there might be a better day for a trip they will work with Cindy to make that happen. One of the main reasons we picked Alaska Excursion Caravan was because we could tell that the care are dogs would get would be exceptional and it was. They got to know our dogs when the trip started and they communicated with us about how they did each time they were walking them. Two of our dogs were special needs and they are one of the few people with interested to take care of our dogs ever. We have an RV so they can be with us. We also love the fact that we got to know the group. We all still stay and communication, we keep track of where people are going and how they're doing. We even did several potlucks on our own just because we enjoyed being with each other. If anybody had a problem others would step up to help out. We had an unbelievable single lady with a truck and a fifth wheel and she had an issue one time and the guys were there under the truck taking care of it. Then later on the couple she had come with had trouble with their vehicle and so they had to drop out of the Caravan for a couple of days and the other two fifth wheels one got in front and one was behind her and they made sure they stayed with her wherever we were going. It truly was a trip of the lifetime and we are so thankful that we decided to go with Alaska Excursion caravans! We love Cindy and Jim!

My daughter and I are traveling to Alaska this summer. Unfamiliar with the area, we underwent…read moreextensive research on where to go and what to do. It started to become a very overwhelming process until we found Shawn and the services that he provides. Shawn worked with us on our "top 5 list". We worked together on an itinerary that included all the sites we wanted to see and do during our visit. Shawn was always responsive to our questions and really alleviated all the stresses from planning our trip. His services are highly recommended and I have already provided his contact information to friends who are planning a future trip.

I reached out to Shawn with some very specific questions to finalize our self-planned itinerary…read more Shawn was quick to respond, and very honest with us about our itinerary and what we had planned. He answered the questions we had and gave some very helpful information about best ways to see Denali if we aren't in the park, which was our top goal. Our plans covered Anchorage, Healy/Denali, Girdwood, Whittier, and Seward, and Shawn was able to provide insight into all these places (restaurants, specific hiking trails, off the beaten path places), as well as discuss Hatcher Pass and Fairbanks - showing he is very familiar with the state as a whole.

This was an experience of a lifetime. Daniel was our pilot and guide. We flew to Lake Clark…read moreNational Park and we had a beautiful day. We could see Denali, glaciers and volcanoes. We landed on the beach and went on hike to find bears. We found them, they were eating sedge grass in the meadow and some were on the beach clamming. Bonus, we saw a fox and some bald eagles. I loved every minute of it and all of the gorgeous views. I would recommend this tour for sure!

Booking and everything was a smooth process and they were informative on the phone. I did give my…read moredeposit and I received the email. Unfortunately the day of our flight the weather turned bad. Very low thick clouds, wind and rain. Obviously not the company's fault. However, I wish they would have let us know a little earlier in the morning. After 10:00 am just cut a portion out of trying to find something else to do. I also would have liked if they would have tried to reschedule for the next day or two as an option but they didn't. All I got was a text saying the flight was cancelled and they would reimburse me for my deposit (which could take up to 10 days.

We had the most amazing family fishing trip with Sportsman's Air to their Beluga Lake camp. I had…read morebeen there 4 years ago with 2 of my sons and had a great experience then. The work and effort they have put into the camp facilities over the years since is wonderful!! The cabins, outdoor kitchen, shower house and hardscaping are absolutely fantastic. This lake has got to be one of the most beautiful places on earth. The service and support we received from all of the staff was outstanding! They went out of their way to accommodate all the needs of our rather large group of 8 which included 4 grandkids and a dog. We caught so many fish I had to start fishing left handed to rest my right arm. We will return again and again.

Lost fishing rods at start of our trip, never got to use them…read more Return trip aircraft turned up 1 1/4 hours late at the lodge. Missed our Alaska Airlines flight from Anchorage due to Sportsmans indifference. Weather was excellent and there were no mechanical issues. The lodge was only 30 minutes flight time from Anchorage. The missed flight meant an unplanned overnight stay in Seattle and a 6 AM departure the next day. The arrogant indifference to the consequences of their incompetence was staggering!

I flew Lake and Penn Air this past weekend from Anchorage (Merrill Field, the local/regional…read morecarrier airport, not Ted Stevens) to Port Alsworth, Alaska to spend the weekend at Lake Clark National Park. I paid $530 roundtrip for my flight, which is pretty standard for catching an Alaskan Bush Plane out to all the remote national parks that cannot be reached by vehicle. For finding the Lake and Penn Air Terminal, I simply plugged Merrill Field into Google Maps and had no issues finding them. I parked in an open spot right beside the aircraft building. This was free of charge and all that Lake and Penn Air asked of me was to leave my car keys with them in case they had to move my vehicle for any reasons. Departing Anchorage for an 8am flight, I was told to show up at the airport by 7am. Upon arriving, I simply check in at the counter and then walked outside to a hangar-like building where they weighed my luggage bags. I was allowed to have up to 50 pounds of weight without being charged an extra fee. That was no problem. I was just venturing around Lake Clark for a few days and didn't need much luggage with me. I departed right on time at 8am. As per my usual routine, I asked one of the employees to take a photo of myself standing in front of the propeller plane, as I was venturing out to my 60th National Park! Of course, the girl obliged and took a few picks before I boarded. The Bush Plane departing to Port Alsworth had 4 rows and 8 passengers on board including myself. There was one unoccupied seat across from me in the 4th row which actually worked out well as I was able to change seats during the flight because the views flying to Port Alsworth were beautiful! Amazingly beautiful, lol! So yes, I highly recommend getting your camera and phone out ready to take pictures and videos while flying. Most of the wondrous scenery came as we were away from Anchorage and closer towards Port Alsworth. Btw, the flight was roughly about 1 hour long. Also great about Lake and Penn Air is that when I arrived at 9am in Port Alsworth, my cabin that I had reserved wasn't available until 3pm so they happily stored my belongings in their office/garage until I was finished exploring for the day and ready to be driven to my cabin by my Air B&B host. For my return flight, it was scheduled at 5pm in the late afternoon. Once again Lake and Penn Air told me they had no issues storing my luggage until departure time because I had to check out of my cabin by 11am. So that was great of them. Now...since it was so rainy and there were tough conditions throughout my Lake Clark visit, the day prior I stopped by Lake and Penn Air's office and asked them if they had an earlier flight leaving the following day for which I could change departures. They did have a 7am flight back to Anchorage and since there was space onboard the aircraft, they simply switched me without even clicking a button! Finally, for my 7am departure back to Anchorage, I had Lyle (who I believe is the owner of Lake and Penn Air) as my pilot. And...I really appreciated Lyle! here's why.... It was 7am in the morning and it was pouring rain! I was nervous to fly, lol, actually frightened. But Lyle told me not to worry I'm in good hands. Although the flight back to Anchorage was pretty bumpy and we flew through clouds the entire way, I trusted Lyle (obviously) with my life, lol, and yep we landed safely back at Merrill Field. I tell ya...I'll never understand how these pilots fly in such tough weather, but they can do it, and Lyle was a professional and I couldn't have asked for more! I'm happy to be writing this review about Lake and Penn Air. I know there is also Lake Clark Air that flies out to Port Alsworth...and people do have choices, but I am here to recommend that Lake and Penn Air are 5 stars worthy fantastic! Thank you, Lake and Penn Air, for being a memorable part of my national park journey experience.

Lake and Pen Air (LPA) truly unlocks Alaska and is the definition of a GREAT local business. They…read moreare a family owned on-demand air taxi that definitely meets the highest of exceptions in regard to customer service, safety, and timeliness. As I've written in my other reviews, I spent months and months and months planning a 5-week trip around Alaska to visit the eight National Parks in the nation's largest state. Without Lake and Pen Air, my Dad and I would not have met our goal of visiting all the parks. We were able to fly with Lake and Pen Air from Anchorage to Port Alsworth to visit Lake Clark National Park in July of 2019. The check in process in Anchorage was very easy and our overweight luggage was able to accommodated. Our flight was amazing as we flew over scenic, snowy mountains, glaciers, lakes, and even a volcano. Dave Wilder, Founder of LPA, was our pilot! We even made another stop along the way which was like an added bonus for me. The ride was smooth and I had complete faith and trust in Dave. My Dad and I also flew with LPA to go from Port Alsworth to King Salmon to visit Katmai National Park and Preserve. After extensive research, chartering a flight with Lake and Pen was actually the cheapest and most convenient option. As my Dad joked, the flights on our trip kept getting smaller and smaller and this time around it was my Dad, myself, and our LPA pilot Barry. We flew over Lake Iliamna, enjoyed the views, and before we knew it we were landing safe and sound in King Salmon. Barry helped us figure out where to go to find the Katmailand Shuttle and we were well on our way. I can't thank Lake and Pen Air enough for helping to make my dreams come true. Every correspondence I had with them whether it was via email, phone, or in-person was professional, prompt, and just delightful! The prices were definitely fair, the service was great, and the adventure was unforgettable. Thank you!

What a fabulous place! What a lovely hostess!…read more I hope to return and enjoy the clean comfortable stay, delicious breakfast , and visiting with the friendly , helpful, proprietress again soon!

At first glance we were very skeptical. And make sure you know that there are no rooms on the main…read morelevel he'll always have to do is set of about seven stairs either up or down. The place is decorated very eclectic, and the lady who runs the place is very accommodating and very pleasant. Their grandson helped us with our luggage to get it down the stairs into the room. We did eat breakfast there twice and it was a nice hot breakfast and they were very happy to help. Place was reasonably clean, and just so you know there is no air-conditioning and it was rather warm those days but after I talk to our relatives they said very few places in Alaska have air conditioning for obvious reasons lol. All in all our room was very ducky, LOL, and if we were ever in the area and needed a place for a night we would probably stay there again.

We booked the add on 2A tour after our 7 day Alaskan cruise with Royal Caribbean. We were not aware…read moreof the tour group until we were on the bus. I am not sure if this is a Royal Caribbean issue or Premier Alaska. I overall knew the stops based on booking, but excursions/stops were not listed. As we prepaid a lot of things for this trip, it would have been nice to know cost for additional excursions ahead of time. Our tour director Stephen was very friendly and helpful. I did not feel any pressure to purchase any additional excursions. My husband and I decided to just wander the areas on our own. Tour director was patient with the groups' questions. Our driver was Talos and he was very friendly as well. I feel we stuck to the schedule provided and left on time each time. One thing that I put on my survey with them is I wish we could book on ability/activity level. I would have liked more time to hike trails at each spot. We had members of our tour group that had difficulty managing the stairs on the bus. Great time with my tour.

I never write a bad review. Especially in the middle of a trip. Worst tour director Braian EVER!…read moreCompletely ruined our once in a lifetime trip to Alaska. @royalCaribbean please check your outside vendors. Simple requests made weeks in advance to keep our small group of 5 people together fell on deaf ears. When it was brought to their attention of a single female traveling with a group the tour director did everything to keep me separated. Requests to move rooms closer to my adult children and friends were met with canned responses. He made me feel so uncomfortable with his comments and advances. I was scared to leave my room unaccompanied for fear of running into him. Think twice if you are single and booking a tour. Even if you are with a group.

Just did the glacier tour with Sloan. What a fantastic tour. We had really good weather and was…read moreable to fly over PWS. It was beautiful. Made a last minute reservation and the owners made it really easy - plus they are super nice. If I were to do another flightseeing tour, this would be my go to place.

Had a great flight with Sloan to Crescent Lake for some bear sight-seeing. The sights along the way…read moreand back were GORGEOUS! Breath-taking. The trip would have been worth it for the flight alone. Sloan was great; took his time explaining all the sights and landed that thing smooth as silk. We were scheduled for the Brooks Fall trip, but got fogged out of that one. The management at Trail Ridge was excellent in getting us changed to our Crescent Lake trip instead. Don't feel like we missed a thing in the switch. Highly recommend.