Amazing experience. Bought three used cars from this dealer…read more Priced very well. They are up front and do not mess around.

Just bought our second car from Goran. We always have an excellent experience. Fair, honest and…read morekind communucation. We'll continue coming back and recommend them to anyone looking for a quality car at a fair deal!

If you're looking for a quality used vehicle and want a sales agent who truly listens to your…read moreneeds, I highly recommend Yordan Diaz at Red McCombs Toyota on W. Interstate 10 Frontage Road in San Antonio. When I purchased my vehicle 7 July 2026, my priorities were reliability, safety, modern technology, and practicality for my twins as they continue their college years. Yordan took the time to understand exactly what I was looking for and matched me with a vehicle that checked every box. His knowledge, honesty, and no-pressure approach made the entire buying process easy and enjoyable. I also want to thank Sam in Finance, who made the financing process smooth, stress-free, and tailored to my situation. Together, they provided exceptional customer service from start to finish. Yordan is a true professional and an outstanding representative of Red McCombs Toyota. I wouldn't be surprised to see him promoted in the future because of his dedication to his customers. If you're shopping for your next used vehicle, ask for Yordan--you'll be glad you did! ~Carmen Ramsey

I took my car to be serviced (unknown maintenance light). When I checked in (12:20p), they said it…read morewould take 1:15. I told them I hadn't eaten yet, but I could wait until then (1:35p). Five minutes later, they explained what they recommended to be done. I selected the items I wanted done and went back to the waiting area. No indication that anything selected was going to take extra time. About 10 minutes later (12:35p), I had some questions, so I went back to ask the tech. That's when I discovered he had left for his lunch break. A coworker helped me get the answers, so I sat back in the waiting area until 1:35p. At 1:50p, thinking the tech would be back from lunch, I went back to see how things were going. The problem was the tech was still not back. I asked his coworkers how much longer my car was gonna be. They told me it would be another 20 minutes. When no one came to get me by 2 PM (I was really getting hungry), I went looking for my tech again. He was still out to lunch and the coworkers said my vehicle was still being worked on, with no specific time given. I checked again at 2:30p. My service tech was still gone (it was now a 2-hour lunch break) and all anyone could tell me is my "vehicle was still being worked on." When no one had called for me by 3 PM and the tech had not returned, I went to the cashier station and asked to speak with the service or general managers. After about 10 minutes, the service manager appeared and asked me to come back to their office. I told them everything that had been going on. They looked on their system and saw my vehicle was still being worked on. They called back to the service bay to see how much longer it was going to be. They told me "35 minutes!" They then tried to admonish "me" for not knowing that the items that I had chosen would take "a couple of extra hours." I explained that they shouldn't expect customers to know their business and realize the items would add 2 more hours to the time quote given. When I asked them if it was normal for their service techs to take 2-hour lunches, they said that the tech "probably saw how long it was going to take my car to be done and he went to lunch as long as he could until my car was done." I asked them, "If he knew it was going to take that long, why didn't he tell 'me' so I could've at least gone home and gotten some lunch? Is that the way everyone there does business?" I told them their customer service was terrible and I was not happy! I was disappointed with the manager, because they tried to make the whole thing "my" fault, despite their tech giving me a time estimate, never updating it, and disappearing for over 2 hours! It sounds to me like the management there needs some remedial training on how to "treat customers right!" I find it ironic that all their marketing says how well they treat their customers, yet when they don't, they don't even recognize it! By the time my car was finished, I had waited 3 hours. When I checked out with the cashier (the cashiers were very friendly, understanding, and treated me very respectfully), they told me my car was waiting outside with the key in the ignition. I walked outside, where the car was supposed to be, only to find that it was nowhere in sight. It was "not" waiting outside. One of the coworkers made an extra effort to go find it. After a quick search, he disappeared back inside the building. Suddenly, someone drove up with my car. They were driving right past me, so I waved them down. The driver asked if it was my car and I told him it was, showing him my paperwork. I told him everyone said the car would be waiting for me outside, and wondered why he was still driving it around. He told me he "likes to test drive cars after they come out of the service bay" (that's fine, but everyone thought that that had already been done). To me, it was just another wasted 5 minutes of waiting around, wondering where my car was when everyone was telling me otherwise. All in all, this whole ordeal was one big hassle! This organization is disorganized, does not value its customers, and does not live up to its marketing!. I feel like I was just an inconvenience to them, especially when I spoke up and asked what was going on once I realized what they were telling me was not true. Instead of being there for 1:15, like I was promised, it took 3 hours! Had I known, I could have gone home and gotten something to eat (they provide shuttle service when you have a long wait). Instead, they made everything convenient for them; not me, the paying customer! I'm sure there are other Toyota dealers out there who treat you better than I got treated today!

Great experience, folks were professional and trustworthy. I'm the type of person that likes to…read moretest drive some things several times for purchasing. The owner and their finance manager had no problem with my requests. I appreciate their willingness to be competitive in pricing.... no trip to Houston required for my lexus hybrid. It's been years since I last purchase from a non-manufacture dealership, I must say before buying I did my homework on my hybrid, these folks have the same quality of vehicles like a dealership but for a slightly lower price. I had my own financing, the only delay was with my bank's drafting instructions.

My daughter purchased a used Nissan Versa from Akmet. His price was already fair but he went the…read moreextra mile to accommodate us. The car was so clean (even the engine) and had new tires and a new battery. He allowed us to take the car to my daughter's own mechanic to make sure it was a good buy. The mechanic only found one problem which Akmet's own mechanic immediately fixed. There was never any pressure throughout. In fact he did everything he could to make us comfortable with the purchase. Financing was tricky but Akmet was so patient with the process. This a good, caring man - a rarity in car dealerships. We are so happy with our purchase.

I had an excellent experience at North Park Subaru. Everyone was friendly, professional, and very…read morehelpful throughout the entire process. They made everything easy and stress-free, and I felt well taken care of. Great customer service and a great place to buy a vehicle. I highly recommend North Park Subaru!

Came in to replace my dead battery that was still under warranty. Was told it wasn't under…read morewarranty. Was charged $400. Later I call my original dealership and they confirm my car battery is still under warranty. Eventually I got a refund, but I had to wait an entire week. Seemed intentional and they were going to attempt to keep my money. Very bad experience. Don't trust the Service Manager, Miguel Diaz, as they will lie to you apparently to get $ out of you when something is under warranty and then waste your time fighting for a refund. Typical. Avoid this place.

My experience with Premier Stop Motors, LLC has been absolutely unacceptable. I have gone back six…read moretimes in roughly a month and a half because of ongoing problems with the vehicle I purchased, and despite repeatedly bringing the car back, very little has actually been resolved. I originally went in because the left blinker needed to be fixed. Two days later, it failed again. Around the same time, I also had problems with the air conditioning. I returned to have these issues addressed, and then the bumper came loose/flew out. I brought that to their attention as well, but it was not properly resolved. Then the rear tail lights began staying on, and I was sent back and forth trying to get the issue fixed. Each time, I was told things would be handled, but problems continued appearing again only 2-3 days later. Now I'm experiencing additional serious concerns with the vehicle, including acceleration feeling abnormal and requiring more force while driving, along with braking issues. At this point, this isn't just frustrating -- these are safety concerns. What makes this experience even worse is how little communication and effort I feel has been provided. The mechanic on duty did not communicate effectively with me, and I repeatedly felt like I was being passed around instead of having someone properly diagnose the vehicle and fix the underlying problems. I have had to seek help from AutoZone, O'Reilly Auto Parts, and local body shops just trying to understand what is happening with a vehicle I purchased from this dealership. The first salesperson who handled my purchase was Domingo, and shortly after I drove away with the vehicle, I was told he was no longer working there. After that, I dealt with another employee who appeared unfamiliar with what was happening with my situation. I was told to give them a few days while they figured things out. Instead, it became excuse after excuse. I was also told by Mario, who I was told was in charge, that they would either provide me with another vehicle or return my money. So far, I have not received the resolution I was promised. Mario and the staff: you need to understand that this is a safety issue. If you would expect someone in your own family to drive this vehicle, would you honestly be comfortable with the condition it has been left in? I also attempted to warn another customer about my experience, and instead of simply allowing me to speak about what happened to me, I was yelled at. Telling people about your own experience isn't wrong. Customers have the right to make informed decisions about where they spend their money. At this point, I have wasted time, gas, and money repeatedly traveling back to the dealership without getting a satisfactory resolution. I did not purchase a vehicle so I could spend the following month and a half chasing down problems and trying to get the dealership to take them seriously. I strongly recommend that anyone considering purchasing a vehicle here do your research, carefully inspect the vehicle, get an independent mechanic to inspect it before purchasing, and make sure every promise is put in writing. Ask questions about the vehicle's history and make sure all paperwork and licensing information is in order. My experience has left me feeling completely disappointed and ignored. I expected a dealership to stand behind the vehicle it sold me and work toward a real solution. Instead, I've spent weeks going back and forth with no meaningful resolution. Premier Stop Motors, this isn't about looking good or making excuses. It's about taking responsibility for the vehicle you sold me and addressing legitimate safety concerns. Put in the work and make this right. I would strongly encourage anyone considering doing business here to look elsewhere or at the very least have the vehicle thoroughly inspected by an independent mechanic first. 1 star because I can't give zero.

Great cash car, Rodrigo was professional straight to the point, and most importantly not pushy!…read moreEasy process & purchased a nice used car.