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    Premier Stop Motors, LLC

    3.4 (14 reviews)
    Closed 9:00 am - 6:30 pm

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    1 year ago

    Great cash car, Rodrigo was professional straight to the point, and most importantly not pushy! Easy process & purchased a nice used car.

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    2 years ago

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    11 years ago

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    8 years ago

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    6 years ago

    I have bought 2 vehicles from here. 2 years later they both run great. friendly staff and quality customer service and vehicles

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    6 years ago

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    South San Antonio Buick GMC

    South San Antonio Buick GMC

    1.6
    (21 reviews)

    From the very beginning, I was extremely transparent about our needs and financial limits. I…read moreclearly explained that we needed to stay within a xyz month term, down payment , and at or under a xyz monthly payment due to existing financial obligations and negative equity in our trade-in. After several conversations back and forth, your salesperson assured us that it would be worthwhile to come in and specifically stated that if they could not make the numbers work, they would at least provide us with a full tank of gas for our time and travel. Based on those assurances, I took the remainder of the day off from my business, canceled appointments with clients, even got one kid out early from school and my husband rearranged and canceled his meetings. We then drove approximately 40 miles EACH way to your dealership, only to ultimately be told the numbers would not work. Not only was our entire afternoon wasted, but the promised tank of gas was NEVER provided either. The following day, your salesperson contacted me again and stated that the General Manager was present and was prepared to "do everything possible" to make the deal work at the exact terms we originally requested. Because of that reassurance, I postponed visiting another dealership where we had already been offered a lower payment on a different vehicle. The only reason I gave your dealership another opportunity was because your dealership had the black vehicle I specifically wanted and they had white available. After once again spending time discussing numbers, I was told the best offer was still approximately way above the budget I had clearly communicated from the beginning. At that point, your salesperson sent a text message that I found incredibly unprofessional and honestly offensive. The message stated: "I know you both make enough income to handle the payment." That comment alone lost my business. It is extremely inappropriate to assume that because a couple earns a certain income, they should simply exceed the budget they have responsibly set for their household. Your salesperson has absolutely no knowledge of our actual monthly financial responsibilities, including: medical expenses, medical needs, medications, private school tuition, extra curricular expenses, mortgage and household bills, small buisness expenses, family member needs, and any other obligations that are NONE of his business. Responsible financial planning means setting limits and sticking to them, regardless of income level. I was genuinely shocked that someone representing your dealership would make a comment like that. Up until that moment, I was still willing to continue discussions should your dealership have found a way to meet the terms originally discussed. However, after that interaction, I no longer feel comfortable doing business with your staff. I felt it was important to bring this experience to management's attention because this was not only frustrating financially and logistically, but also deeply unprofessional from a customer service standpoint.

    DO NOT buy or get your vehicle serviced here…read more This dealership is trash, David Hill was supposed to be my service advisor and never received any communication or call that my vehicle was ready, being serviced or done. This guy knew nothing about my truck and tried to blame it on another advisor named Bryce that no longer worked there when he told him to take my information done the day I had an appointment. Do yourself a favor and take your business somewhere else!!! This dealership had my truck 3 days short of a month when I took it in for a tire check and pinion seal inspection that both are covered under warranty. I called a week and half asking about my truck, David hill said it hadn't been even looked at yet? Then apologized and called back saying oh wait it's been done since the day I brought it in? This guy has no idea what he's doing and prides himself on being there at gmc a long time? I'm guessing for his lack of communication and being a teachers pet. This guy needs to be fired or reprimanded for dropping the ball. He told me my truck was ready and I told him the tire was replaced due to it having 2 nails in it? David hill stated I didn't have warranty so it's not covered. He was so sure but little did he know I had purchased extra warranty for tires from them which if did his job by thinking of that would have known this. He said he'll call back to check the warranty and never did. I called back again another week later since I got no callback. The tire was covered under warranty and replaced. Then came the pinion seal, according to their technician states they recommend replacing but yet won't replace it under the powertrain or bumper or bumper warranty that I still fall under because it's not leaking enough just seeping out? It's still a leak period! Calling this normal seepage??? I called gmc directly to file a formal complaint against this dealership. This was the 2nd or 3rd time I brought my truck here giving them the benefit of the doubt and still got the same result of horrible customer service. DO YOURSELF THE FAVOR AND GO ELSEWHERE!

    Premier Stop Motors, LLC - car_dealers - Updated June 2026

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