Although the quality of repairs is ok, the repairs do not get done in a timely fashion. In…read moreaddition, this shop imho seriously price gouged me over and above RETAIL pricing, not just the discounted commercial pricing they pay. In addition, verbal quote did not match final invoice. And no notification received of price increase. And just FYI, only in this town 4 weeks, didn't know anyone. After asking around, my opinion has been confirmed by others who live here. And I shared with O'Reilly's to suggest they don't refer to CA. I gave them verification of same.

We have used Cuero Automotive Repair for about 5 years. We love this place. HONEST, RELIABLE, FAIR…read moreand FRIENDLY. Had auto issues from oil changes to timing belt replacement. I can not say enough good things about this place. Had an issue that a gasket had a manufactures defect and failed and left my wife stranded 30 miles from home. This part failure was part of a repair they performed. We told them where the car was and that the keys were under the seat. They towed the vehicle back to Cuero, made the repair within 24 hours and did not charge us a cent. Mr. Jim (head wrench turner and owner) and Mr. Jay (son of Jim and manager) are wonderful people to deal with. They have worked with us for several time sensitive issues.

Had an amazing experience with this shop. Clear communication, explanations for what work was…read moreneeded and what could wait. Bryson sees the value in the vehicle and lets you know how to keep it running. I have no doubt that if it wasn't worth fixing, he would tell you. Definitely recommend.

Alan was super helpful today, we stopped in without notice, he was kind and got our vehicle fixed…read moreup and back on the road!! Alan, thank you so much!!!

My friend and I are traveling today, and our tire light kept coming on. We stopped in here, and…read morethey fixed us right up. They checked the air in all the tires and balanced them out. We were in and out in no time! Thanks so much for helping 2 girls out!

Great job unlocking my mother's 2011 Tahoe. I accidentally locked the keys inside. I wish I got his…read morename, but the young man who showed up was very polite, friendly and there in 15 minutes! Great job!

Glenn and his team have always been there for us. No matter if we needed a tow, something big moved…read moreacross town, or repairs. Him and his family are honest and get the job done right. Highly recommend for light duty and heavy duty.

My transmission died on I-10. Stranded outside of Luling. I had to tow it all the way to Houston…read morefor warranty service. I called 9 towers. Duane was the best price. By a lot. Better yet? He picked up my car less than 2 hours later, and towed it all the way to the transmission shop in Houston, right to their door. Then? He dropped me off at my house. Excellent service. Also... his truck was clean. No wrappers, dirt, funky smells etc. Plus- Duane is a really good guy. So... feel free to call around, if you want. But my experience with Duane at West Motors was about as good as it gets. Great price, quick top- notch service.

Towing my car home. After waiting on AAA for an hour and a half. Duane called me and said that he…read morewould be there in thirty monutes. He was good to his word. Showed up on time and picked up my car quickly and got me home. I'm so thankful he was on time. I was in the pitch black dark all alone for over two hours.

Ole' Garrett did me right! Best customer service from a dealer ever. Thank you for your attention…read moreto this matter.

**** lying company***** Was looking at buying a car. I…read moretalked to a sales person. They wanted my phone number so someone from their team can call. They called and we talked about the car I was looking at. I told them it was a 2 hour drive for me to come down and look at the car. I wanted to make sure we could agree on a price. 21,000 out the door tax title and license out the door. Vanessa assured me yes we can DEFINITELY negotiate to that price. I arrive to the dealership only to find that this was a straight up lie. Definitely never coming back and I suggest you never go here unless you want to get blindsided and screwed out of your money.

I always believed that this USED car lot was different, but I was completely WRONG. First... Just…read moreafter we signed all the papers, we took possession I noticed the tire pressure sensors went wild as soon I drove off the lot. So I took this traverse right back to the used car lot. I had asked them how do I reset the tire sensors? They started looking at everything and that they need to replace the tire sensors. So while I had the traverse in their shop they magically spotted a radiator leak! Wow how convenient! So I guess when they got this thing in they never saw any issues with radiator. So I truly believe that they never really do their due diligence and make sure there's no issues with anything. All they did was clean it and hurry up to sell it. I am kinda thankful that I got a warranty. But here is my other complaint. We'll this is true for most car lot's both new dealerships and used car's. So while we going through getting finance the salesman told us that the finance company requires us to get auto warranty. LIES! Later I talked to another employee they said they were trying to get us a better interest rate! ANOTHER LIE! I did talked to the finance company and they they do not require ANY car warranty! Reduced interest rate! What BS! This used car lot and others are just selling auto warranty is to make MONEY. This used car lot could have just replaced the radiator! But they wanted to make extra CASH! NEVER NEVER AGAIN!

My transmission died on I-10. Stranded outside of Luling. I had to tow it all the way to Houston…read morefor warranty service. I called 9 towers. Duane was the best price. By a lot. Better yet? He picked up my car less than 2 hours later, and towed it all the way to the transmission shop in Houston, right to their door. Then? He dropped me off at my house. Excellent service. Also... his truck was clean. No wrappers, dirt, funky smells etc. Plus- Duane is a really good guy. So... feel free to call around, if you want. But my experience with Duane at West Motors was about as good as it gets. Great price, quick top- notch service.

Hudgeons Body shop has seen my 2014 Toyota Highlander several times now, and I have been remiss in…read moresharing my appreciation for their excellent service. Three days after purchasing my vehicle, it was smashed on the passenger side while I was parked and inside the vehicle. Shocked and exercising my sense of humor, I brought it in after my sister's family recommended them. In a very short time, my car looked brand new. All systems were checked, electronics and under hood as well. The process was painless. Fast forward to 2023 after a freak hail storm, and I'm back with one ding on the back hatch. While I wasn't in a huge hurry, knowing other owners had worse damage, my car was expertly repaired and painted. Honest work and professional courtesy keep me recommending Hudgeons Body shop in Cuero. Many thanks!

Lady cant keep track of paperwork. Forgets conversations and leaves your car outside the shop with…read moreit unlocked. Then will yell at you because she is getting old and thinks people dont have conversations with her. DONT RECOMMEND.