I was having issues with my Town & Country fireplace and had called several shops with no luck -- no one could help. Then I called Anderson Fireplace and everything changed. I spoke with Jamie, who spent over 20 minutes on the phone patiently troubleshooting and walking me through potential fixes. Thanks to her guidance, we were able to get the fireplace working again. I'm so grateful for her time, expertise, and kindness. It's rare to find that level of customer care these days. Highly recommend Anderson Fireplace -- and especially Jamie! read more

Anderson Fireplace installed two gas fireplaces as part of a recent home renovation. It was an excellent experience. We looked at several fireplace companies on the South Shore, but Anderson beat them all on customer service and value. We went to the store and viewed their variety of fireplaces. Jamie Anderson was very helpful. Then she came to the house to measure the fireplaces. She made us a great proposal that included everything that we wanted, at a reasonable price. Once the propane lines and electric wiring were in place, the technician, who also was very informative, came and installed the fireplaces. They are beautiful and we enjoy our time in the morning with coffee and in the evening with wine in front of a fire. read more

Anderson Fireplace - This is our living room fireplace. We love it. - Fireplace Services Near Me - Abington, Massachusetts

Anderson Fireplace was the original installer of my gas fireplace (and they did an excellent job with the installation). After 7 years it was time for service and the fireplace needed a new part. The office staff and service tech were excellent to deal with. The fireplace needed a new part, which was installed and the fireplace was working like new. I received a call informing me about the price of the part, which did seem a little high to me, and I questioned this. The owner of the company reached out, explained the company's business practices and approach, and offered to address my concern to my total satisfaction. I very much appreciate the concern of the office staff to bring this to the owner's attention, and the time is given to me by the owner. This is really first-class operation in every sense, and we need more businesses to operate this way. Thank you, Anderson! read more

Had an appointment for an insulation job, established two weeks in advance, no show! Called to reschedule the appointment, and also inquire why they didn't show? The owner returned the call 4 hours later saying we never had an appointment in the first place yet I had his cell number, given with the first inquiry and appointment scheduling thru Bob. 781-616-6295. Very disappointed and would not recommend this firm. Their excuse doesn't fit! read more

I initially called about service to my gas fireplace that was installed by another company. While they weren't able to provide service due to high demand and limiting the requests to their own installs, they provided me with the name of someone who services them. A few weeks later, I inquired about getting a Gas Fireplace Front replacement to change the Front on my 2000 fireplace. They were extremely responsive and helpful. I received the new Front yesterday, and I'm thrilled. Thanks, Andrea and Lindsey, for your help! read more

My gutter install failed the first time and the second time around it was corrected, but I needed to pay for it 2X because the wrong gutters were installed initially. Anderson didn't take any responsibility in the original quote being incorrect. My mother also used them. She was specific about what she needed addressed with her gutter job. The problem was not fixed, and it's been about a year and the sales rep ignores us, and I keep leaving messages at the business and no one is calling back. This has been a very unpleasant experience. read more

Excellent experienced crew of Paul and Jim took care of insulating the walls of my 90+ year old house's first and second floors. They were careful in removing and re-installing my 40 year old vinyl siding so that we had no breakage. Looking forward to lower heating bills this winter! Overall, I went through 4-5 different outfits to evaluate which one to award this work to. This company had the best rep as well as competitive prices; not the cheapest but worth the extra money to get done right! The job started on the date they committed and they got it done in the time predicted. read more

Great job on foam insulation. Looking for some great cost savings in the future!

Searching for gas fire places for around a year. The prices on most we saw were very expensive and did not really look all too appealing. Jamie gave us a tutorial of her fire places which were more reasonably priced and looked a lot better. Long story short we couldn't be happier with our fire place. It's flame height is incredible and heats our new addition. I would strongly recommend Anderson. read more

This is an EXCELLENT company. I did an enormous amount of research and interviewed and priced out at least six other companies. Tony Trigler at Anderson came to the house on four separate occasions to review and price out our very complicated third floor insulation job using both iceynene and cellulose, not many companies do both. Our house is 100 years old and very drafty with a complicated roof line. Anderson sent two very professional crews in to to the job and were also meticulous in their clean up which was very important to me too. they were a pleasure to work with and their price was competitive and quite reasonable. They are a very professional operation. read more

I used Anderson six years ago when building my house to install insulation, gutters and my fireplace. They were extremely efficient and had great communication. Six years later I invited themback to quote my basement project. The price was at market and their team executed. The communication was very good and i would recommend them. read more

Terrible experience! Had an appointment and the rep called me right before the appointment to reschedule. Made another appointment and this time the rep didn't show or even have the courtesy to call. Have since tried to call but the rep will not take or return my call. BEWARE...AVOID THIS COMPANY read more

This company really helped us out of a bind. We realized far too late in a project that spray foam insulation was the way to go. We called to see if they could fit us into their schedule -- and they were able to! The price was reasonable for the work we needed to get done -- spray foam insulation isn't cheap from anyone. They showed up on time, prepped the work area carefully, and finished the job with little to no drama! At the end, they cleaned up and there was no sign they had been here -- except for everything nicely insulated. I would definitely hire them again when we need more insulation work. read more

Made an appointment for an estimate, took the day off, waited and waited, no show! Called left message, no call back.

Have to say I am very impressed with this company! TJ came out a few days after I called for a quote, but I decided to go with another company at the time. Before I could sign the other proposal, things happened and weeks later I decided not to go with them after all. Kristen still had the proposal TJ had made, and I agreed to it. Within a week the work was done! The 2 installers were very likeable and professional, and after they left, you wouldn't know they had ever been there, it was so clean. I learned, too, that the company provides English lessons as a benefit to its employees - and most of the non-native speakers take the classes. They say it helps them learn the business as well as the language, because they can get answers to their questions about jobs at the same time. Kudos to Anderson - they do it all just right! I would highly recommend this company! read more

At this point, I wish I could give this business NO stars! A few years ago, Anderson installed foam insulation in my attic. At the time, I questioned their blocking the ridge vent, but was told it's OK and it didn't need venting. Even since, I had had serious problems with icicles and ice build up. Last month I had a Mass Save energy audit done on the house and was told the attic is far too warm, there is significant heat loss, and blown insulation needs to be added. Today, the Mass Save company was here, but could not do the work. Why? No venting! The insulation specialists were shocked at the way the foam was done, noting the lack of venting was a major problem. Now, I have to hire a contractor and roofer to remove the ridge vent, install an new ridge and roof cap, plus find a contractor to remove up to four feet of foam along the roof so that air baffles can be installed and my house made energy efficient. The Mass Save company said that Anderson should take this responsibility and do it at no cost. I seriously doubt that will happen. read more

We selected Anderson to convert our wood burning fireplace to gas the summer of 2014; they had a good selection and showroom presentation, their sales staff were knowledgeable, they recommended local electrical and plumbing contractors for the utilities, and they delivered and installed the unit on time, in September. There was a problem with the fit of the trim, and they promptly reordered the piece and made it good. And didn't bill us for the installation until it was 100% complete. In the intervening years I've hand questions about the remote control and so on, and they have always responded promptly and helpfully. In particular, Jamie Lynn Anderson makes sure the customer receives great service. I've read a lot of iffy reviews of other fireplace suppliers, and I do not hesitate to recommend Anderson as the 'real deal' and give them a top rating! Dan L Pembroke MA Feb 2016 read more

I looked on Vermont Casting's website for a dealer close by. I was interested in the Defiant Flex burn or Encore Flex burn as both have the OSA kit which draws air in from outside...being specifically prepared for mobile home installation. I asked the tall guy if they carried wood stoves for mobile homes. He had to go ask the other guy who was busy with a customer. The answer was, "No". I don't understand why Vermont Castings would list them as a dealer when they say they are not. read more

I could not think LESS of Anderson Insulation after an experience on Route 3 in Massachusetts' South Shore this morning. Two of their employees driving a company-branded box truck were swerving in and out of traffic, cutting other drivers and myself off and putting HUNDREDS of lives at risk. After this behavior went on for more than a few miles, I finally got beside their truck to see what was going on. When I did, both the driver and passenger proceeded to yell and scream profanities at me and make obscene and offensive hand gestures towards me and my family. I couldn't believe what was happening! As I proceeded off of the exit ramp (still on the highway at this point, traffic was moving slow around the Braintree split) the two Anderson Insulation employees continued this irresponsible and rude behavior! What a TERRIBLE representation of this company and what a HUGE insurance and safety risk for the entire organization. If it were me, I would NEVER hire Anderson Insulation. Also, if you see these company vehicles on the road, especially plate MA S30369, STAY CLEAR AND BE CAREFUL. read more

Received an estimate from Adam for removal of blown-in insulation blocking soffit vents in attic, and installation of baffles. Signed the proposal and arranged for a date for work to be done while we were out of town. Heard nothing back from the company, and assumed work was completed as per our agreement. Two weeks later, went up into attic and noticed that no work had been done. Called Adam and was told that his guys came by and thought it would be too hard to remove the insulation. Not clear why this assessment was not made during his estimate, or why no one from his company bothered to communicate this to us. Would not recommend this company. read more

these guys put up new gutters for me, and they actually did the work during a down pour. work looks great, very professional with the installation + cleanup--and the COST WAS A THIRD of what Home Depot quoted me for the exact same gutters. read more