Ordered flowers for a funeral service and they were beautiful. Staff pleasant and helpful.

I could not be more pleased with my experience with Anderson Florist. I ordered 3 arrangements, 2 florals in vases and 1 plant basket for a vigil at Bentley University. I ordered online after hours the night before the vigil and then left a message about needing them delivered before 2:00 pm. I asked them to call me in the morning if this would be a problem because I could pick them up instead. The woman who called me in the morning, Amy, was amazing! She was so caring and sympathetic to the situation and assured me the flowers would be delivered on time and would have extra pink in honor of the young student whose vigil it was. Amy called me several times throughout the morning giving me updates and working with me to ensure the arrangements arrived to the correct location and on time. I was told the owner, Liz, may actually have been the one to hand deliver. The floral arrangements were big and beautiful!! The perfect splash of color on stage. The plant arrangement went into the designated room for the family and I was told it was beautiful and appreciated. I would absolutely use them again! Many thanks to Anderson Florist!! read more

Anderson Florist - "Your Light Shines" floral arrangement - gorgeous - Florists Near Me - Waltham, Massachusetts

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We ordered a funeral spray from Seattle and then went in to add some lilies to it once we arrived in Waltham. The spray was created by the owner, Liz, and it was truly beautiful. They delivered the spray to First Lutheran and was there in place when we arrived for the service. Their price seemed more reasonable than others we'd checked. They are kind and talented! Thank you for the beautiful addition to a beautiful memorial service! The family of Carol Hansen read more

Anderson Florist - The lilies were additions to the usual spray. We were expecting only two. They were so large people touched them to see if they were real. - Florists Near Me - Waltham, Massachusetts

Ordered online and Anderson was the florist. Paid for the premium bouquet and I was embarrassed at how dinky the bouquet my friend received. Very disappointed! Why so stingy Anderson florist? Mostly greens and no flowers in the arrangement! read more

Top notch business. I needed a custom floral order in a pinch. Called up Anderson Florist there was a pleasant knowledgeable lady that answered my call. She quoted me a very reasonable price for my order. They were delivered on time and 2 hours early. I was extremely happy with my experience with Anderson Florist. I think that you would be to. I would defiantly do business with them again. read more

Worst customer service ever. Received Holiday floral arrangement in poor shape. Dead or dying flowers, greens falling off the arrangement, candle which was bleached, looked like it had been sitting in the sun for a year. Called the shop to inform them of the problem and asked them to correct it. They told me it had been 4 days when it had only been 2.5 and they could not do anything about it. Asked them to correct the matter and make things right. THEY HUNG UP ON ME!!!! Merry Christmas to one and all. NEVER AGAIN! read more

Started going to Anderson Florist after receiving a lovely arrangement from their shop. Have ordered twice in the last month and was extremely happy with the flowers I ordered. Very fresh, and great selection. The very nice woman that assisted me was very helpful to me choosing something perfect for each occasion. Will continue to purchase beautiful flowers here. read more

I can't say enough about how extremely gorgeous the flowers are that I got recently for my birthday. They didn't hold back on color, freshness, size or amount of flowers. They were from my husband of 50 years and they loook beautiful!! read more

We used Anderson Florist for our wedding about a week ago. They were incredible!! Excellent prices, gorgeous flowers! My now husband started going to Anderson to find my favorite flower, which couldn't be found anywhere else during its off season. It was only fitting we use Anderson for our wedding as well! The owner and staff are accommodating, knowledgeable, and easy to work with. We had to change our order a few times, and they made it so easy for us. When we weren't really sure what we were looking for at first, they guided us and made suggestions that really worked for our theme and budget. I trusted them completely! Highly recommend for all your flower needs! read more

Anderson Florist - Florists Near Me - Waltham, Massachusetts

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My husband ordered flowers from you care flowers.com and the company then used Anderson Florist. Anderson Florist placed the order and they were told specifics of type of flowers to use. However, the presented bouquet was not worth the money my husband spent. I think both companies made a lot of profit at the expense of a potential future and loyal customer. read more

Anderson Florist - $90 worth of bouquet.? You decide. I think we did not get the value. - Florists Near Me - Waltham, Massachusetts

Always fresh and amazing arrangements. My daughter sentence these flowers on Sep 30...2 weeks ago today! read more

Anderson Florist - Florists Near Me - Waltham, Massachusetts

I selected this florist because of its proximity to my family. The process was unnecessarily complicated as they called three times after I had been verbally told that all was fine. They were disorganized, incoherent and rude. There are other florists in the area that are better put together. I selected Anderson because I was given a choice by Teleflora. I was told everything was fine and then was called three times. Then I was called by the driver and he asked if he could leave the flowers. When Teleflora called to apologize that the flowers would not be left, I was aghast that a driver would take back the flowers and called to confirm. Teleflora tried to get them to follow through. If you want a nightmare, speak to three different employees and be told all is fine when it is not- go ahead. read more

I needed to order flowers very last minute for both a sister's graduation and a sister's birthday which were both on the same day. I called up Anderson Florist because it was the closest one to the university in which my sister was graduating. The woman on the phone was very pleasant to speak with. I told her what it was I needed and she was very helpful in guiding me to make a selection of what was within my budget. I arrived an hour later and both the flowers for the graduation and birthday were ready to go. They did a great job and the flowers were beautiful and smelled it too! The woman at the counter was very friendly and remembered talking to me on the phone. I was amazed that they were so busy on that day because of all the graduations in the area, yet were able to put things together for me in about an hour so they'd be ready for when I picked them up en route to the graduation ceremony. I was impressed by their ability to accommodate and would recommend others who like me have a tendency to do things a bit last minute! The flowers were definitely affordable and worth it. read more

Was impressed with an arrangement I got yesterday. Staff called when I wasn't home, left a tag on my door know and even tried with neighbors.... Covered all bases. Packaged well. BUT.... Spray roses and irises both wilted after only two days. read more

I go here pretty often for flowers and the service is always excellent. The flowers are gorgeous and always leave my girlfriend smiling.

My parents wired a mixed bouquet of flowers to me for my birthday through Anderson, and the flowers were absolutely beautiful. They used a great combination of color and variety, adding some of my favorites such as hydrangea and gerber daisies. They were meticulously packaged, with each flower having a little plastic water-thingy on them. I was impressed. Rarely do I get flowers delivered to me where the 'wow' factor was so huge. Thank you, Anderson! You now have a new customer! read more

Went here for roses on my anniversary. I called in ahead of time so they would be all set for when I got out of work. When I got there, the roses were BEAUTIFUL. Beautifully arranged, and perfect roses. The best bouqet of roses I've ever purchased. Reasonably priced, and it was the best smelling flower shop I've ever been in. Great job, thank you! read more

I'm very upset I even have to leave one star for this "establishment." Ordered flowers for Valentine's day through teleflora, and this was the company they must have sent the order to. I specified I wanted the flowers delivered before 2, seeing as though the recipient works at an elementary school, and that's when the school closes. Flowers were never delievered on Friday. On saturday morning I get a phone call, asking if they can deliver the flowers, since they were unable to on Friday. Are you serious?! where was my phone call on friday?! Not to mention the school is closed, but I ordered my product for Friday NOT saturday. The nerve. Needless to say, I would never use this florist, unless you want to give them a time frame of a week, and not a specific date, since they clearly struggle with simple instructions. read more

A friend from out of state sent me an arrangement. Rude delivery! Flowers cold damaged. Arrived home around 7:00pm. A few minutes later someone was at my door, ringing the bell frantically. I opened to find a woman shouting at me and pointing to the street. I couldn't understand what she was trying to say. In the dark, I had no idea what it was all about. It seemed like some kind of emergency. A moment later her coworker arrived with a floral arrangement. Apparently they had been calling me to arrange delivery and had left a message. The flowers must have been in their car for hours, because some of them were already dead and the rest died within two days. There must be a better way. read more

I went to Anderson Florist yesterday to get roses for my parents' anniversary. I think I've walked by this place a hundred times and never been in. The florist working the floor helped me choose the best roses for my money and arranged them beautifully. She let me design my own bouquet, but then managed to make my completely random choices into something gorgeous. I'll go back! read more

Sad to say I used these folks again and was extremely disappointed. The flowers that got delivered were literally dead. I was just stunned. They did replace them after I complained but I cannot give repeat business to someone who delivers dead flowers in the first place. Sorry Anderson! read more

I went with Anderson's Florist for my wedding bouquet. I had a consultation with a gentleman and left instructions on the colors of our weddings, the colors and types of flowers I wanted, crystals to go on the base, and even a color swatch of the orange our wedding colors were based off of. When I arrived the day before our wedding to pick up the flowers, the bouquet was RED and there were no crystals. My sister was the one to pick up the bouquet and did not realize that the colors were off. When I came home, I noticed the colors were all wrong and called Anderson's to see if I could bring in the bouquet and have them fix it. The person I spoke with on the phone was very rude and adamantly insisted that I had never specified what color orange I wanted and that there was nothing they could do as they were closing in an hour. My Mom had to march down there with OUR OWN orange roses, which we luckily had plenty of extras from the centerpieces, and had to demand that they fix the problem. They stated that in the florist world, the brick red roses we were given are considered orange. The worst thing about their bouquet was that even after placing it in a vase with water overnight, the flowers were limp and brown (theirs, not our) by the next morning and my bouquet looked like crap on my wedding day. See profile pic. They were completely unprofessional and refused to admit how terribly they had dropped the ball. I would NOT recommend any bride go here, or anyone else for that matter. read more

I placed an order long distance for my boss. It was a very special, important order being sent to a VERY picky person. They were great to work with, listened to what I wanted and made lots of great suggestions. The flowers were BEAUTIFUL, exactly what we wanted. Made my boss look good which made me look good. Plus the cost was very reasonable. Wouldn't hesitate to use them again. read more

Best in town. I order every holiday, always better than expected..... Tried others in town, none of them matches quality of anderson.... two thumbs up!! read more

I started using Anderson Florist about 6 years ago. I live in Denver and wanted to send birthday flowers to my mother in law's office in Waltham which is how I stumbled across them. Considering I only call once a year and wouldn't consider myself a "regular" customer, they always make me feel like I am! Not only do they remember me but they also remember my mother in law! They have consistently sent her the most beautiful bouquets and have accommodated every request I've ever had. (I.e. Not sending anything fragrant, color choices, timing) They have excellent customer service and are so knowledgeable. I will continue my annual order because they have without a doubt proven to be an amazing florist. I would give more than 5 stars if I could! read more

They're the best. I go there for flowers for my wife. The bouquets are as varied as you'd like. Lots of unusual flowers. Also they're very fresh. Last much longer than other place's flowers I've gone to. The prices are reasonable as it gets. Also they're really friendly. Just can't recommend them highly enough. read more

Probably the saddest bouquet of flowers I have ever seen. 10 tiny, cheap tulips (saw the same for $4 at Trader Joe's today- really... jammed in a vase with a little bit of cheap greenery. Sent as a gift through Telefloral so I assume the sender paid at least $50. I called the store and to their credit they offered to bring 10 more tulips and that the ones I received were so sad and ugly because they were probably left outside at drop off. Delivery guy brought me 10 more tiny, lame tulips. I give up. Maybe if you go in the store they can produce a decent bouquet, but this was a total rip off. read more

I'd recommend Anderson Florist for several reasons. They KNOW how to make an amazing arrangement of flowers. They are very creative and meticulous with the way they create bouquets. I really appreciate them for their expertise. I worked there for a couple of weeks during Valentines Day last year as extra help behind the scenes, and I never saw them selling flowers that were "sad" or "droopy". If anything, they had very high standards for the care of their flowers. If you need a quality florist that is reliable and family-run in the Waltham area, go see Anderson florist! read more

I recently received a number of different bouquets, and the one from Anderson Florist by far lasted the longest. They took care to individually place each stem in florist foam, so it helped to keep the shape of the bouquet well after a week and kept the flowers thriving compared to just a vase full of water. Thank you! read more

I would not use this florist. The last 3 times that flowers were purchased here they died within a matter of days. Flowers should not die within 2 days. Completely unacceptable. Not to mention the prices they charge are very high. The last time it happened, I called and asked for a refund. The lady over the phone told me that they do not give refunds but can remake the bouquet for me. I explained that the occasion has come and gone and I don't want another bouquet that will die in 2 days. She finally agreed to give me the money back. The next day, my husband went in to get a refund and she again told him the same thing that they do not give refunds but she was making an exception this time. After she refunded his card, she then proceeded to tell him that he can no longer do business with them. Very very very rude customer service. DO NOT use this florist. Just awful! read more

Bottom Line Up Front: if you live in MA and are looking for a florist I DO NOT recommend Anderson Florist in Waltham. I feel inclined to share my extreme disappointment with Anderson Florist in Waltham, MA. My parents sent flowers to be delivered today using next-day delivery (which you know is not cheap!) to my 2 year old daughter because she hasn't been feeling well. The florist attempted to deliver mid-morning/afternoon but my husband and I both work outside of the home and nobody was there to receive them. I called the Florist at 5pm after work once I received their voicemail to explain the situation. The first response I received was 'when can we reschedule for tomorrow during the day'. Apparently they don't often deal with customers with both parties working outside the home?!?! After a lengthy discussion, the girl I spoke to finally offered to deliver them at 630pm (after the store closed) but apparently expected me to praise her for doing so and made it clear she was not pleased to provide what I felt was a reasonable response to what must be a fairly common problem... Nobody being available during the day for home delivery. Tensions escalated and she threatened to cancel the order multiple times. She then hung up the phone on me. I will say, there are always two sides to a story and I recognize I was not as pleasant towards the end of the conversation as I could have been, however I cannot imagine hanging up on a customer and found it to be completely unprofessional and rude. I called back repeatedly and eventually spoke to her brother. He was much more helpful and professional but stated the order was cancelled and it is now the responsibility of the florist my parents used in Ohio to find another local MA florist to deliver a different arrangement tomorrow. I am simply shocked that in this economy a Family-owned Small business doesn't 'get' the importance of customer service. One disgruntled customer will tell everyone they know about their negative experience, just as I'm doing right now. My family has owned their own Family-Owned Small Business so I am an advocate for Small-Businesses, however the service and attitude I received tonight would NEVER have been tolerated!! The lack of professionalism and customer service is very disappointing and this company will not get my business again. Shame on them! They ruined the surprise, the gesture, and have generated a lot of unneeded stress and re-work to order with another company. Sadly, had they just done the right thing and delivered the flowers, I'd be their biggest supporter but they had a choice to make and chose the wrong one. I only hope they learn from this and realize the importance of customer service!! read more

Anderson florist in Waltham is one of my favorite place to get flowers. I highly recommend it to everyone out there that love flowers. Flowers are beautiful and Im very impressed with the arrangement they put together for me. I asked all my friends and family to send me flowers only from this shop because I love everything about this place. The people that work there are very kind to me and helped me picked out flowers for my wedding too. My wedding bouquet was amazing! My quests loves my center piece and asked to take them home and where I got them. From wedding, bday, mother's day, baby shower and welcome home baby flowers are all from Anderson florist! Thank you Anderson florist for all my flowers! read more