If I could give zero stars I would. This company is AWFUL. The technicians are very nice and…read morehelpful but the customer experience line is TRASH. They showed up early for a delivery and did not notify us so the leak detection I paid for could not be "completed" even though someone was at the house and the driver didn't even knock on the door. AmeriGas has the audacity to charge us an extra $400 because they had to have someone come out and complete the leak detection (you know, the one I already paid for). Customer service will not drop the charges because they feel like it's all valid.

needed our tank refilled. They gave 4 day window and said they would email us day before. NOPE,…read morenever did and the 1 day we left to go somewhere our camera picked them up coming in 10 min after we left. Got a new 4 day appt window, will email day before we come, Nope, just happened to call office on 3rd day of waiting when they told me we were on list as number 7 and they were at 5. Yes he came but never got an email to let us know. We will be changing companies when we need our next fill, Service was 0 but can't choose that. The driver was very very nice.

I couldn't be happier with my experience with Sunrise Propane…read more They recently set me up with propane service for a new 26kW Generac standby generator, a tankless water heater, and installed the supply lines needed to convert several appliances from electric to propane. What could have been a complicated process turned out to be remarkably easy. A big part of that was Pete. He was outstanding from day one--responsive, knowledgeable, professional, and always willing to answer questions. No matter what came up, he got back to me quickly and made sure I understood my options and the next steps. Having someone that engaged and customer-focused made the entire project virtually stress-free. The installation work was completed professionally, everything went according to plan, and the level of customer service exceeded my expectations. If you're looking for a propane company that communicates well, does quality work, and genuinely takes care of its customers, I highly recommend Sunrise Propane. Ask for Pete--you'll be glad you did.

With the back to back Hurricane Helene and Hurricane Milton mess of the 2024 season, we spent a lot…read moreof time running on the whole house generator (Thanks Duke! /s). This of course consumes quite a bit of propane, and we began to get into the danger zone. Our normal fill company was eight days out, so I began calling every place around Pinellas county, and south to Sarasota. Sunrise not only said they'd fit me in, but for a trivial $75 off-route fee, they could come the next morning instead of waiting a couple days for their normal weekly visit to my area. They showed up right on time and took care of everything; even swapped out my foggy tank gauge so I could see what percentage I was at, which I'd been unable to do for a few years. Five more days on generator and I was ready for a top off the following week, they were back out again on the normal day while everyone else was still a week or more out from being able to get me. The rate per gallon was a bit higher than market, but hard to complain about that when everyone was a week or more out from even being able to service my house.

I am a senior living alone and my old 100 lb propane tank and stove were giving me real trouble…read more Multiple companies turned me away, saying they couldn't fill my tank or come out. Then I called T&D Propane and spoke with Camy. She went out of her way to help. After I sent photos, she personally worked on a solution for me. This morning, two of their men came to my home, thoroughly tested everything, fixed leaks in both the tank and stove, replaced the line, and even dug a hole and set a concrete block so the tank won't rust. They also put a few gallons in the tank so I could cook right away, and they'll return this week to fill it properly - they simply cared and went far above and beyond. Thank you, Camy, and the wonderful team at T&D Propane. You truly made a big difference for this grateful senior. I will recommend you to everyone!

These guys are so much better than anyone else. They are the go to guys for propane supply and…read moresupport, they work with you to get the appliance providers to do their jobs. Outstanding

This review is edited after a long conversation with the company's owner Peter. At no point did he…read moreask me to change my review, but was rather seeking genuine, more detailed feedback to improve their operations. He also shared measures they've already and still plan to enact to remedy some of the issues I ran into originally. While there were some communications challenges throughout the installation process, the overall professionalism and competence of staff is very good. In my recent interactions, they have demonstrated that they do care about customer service and satisfaction. Their billing invoices are still somewhat confusing and vague, but they are working on making them better. I would like to publicly acknowledge two people on our job that went above and beyond. First was Jose who did the installation, he identified that the lines didn't have to run the attic and other site survey errors that saved us time and pain. He was personable and professional and took pride in his work. The other was Tara who assisted us in identifying and rectifying billing errors and took the time to call and discuss each of my concerns in detail.

Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.

Higher price than other local LP suppliers offer. $16 delivery fee, and higher per-gallon rate…read more They're buying up other competitors, and the market for LP in the Tampa Bay area and surrounding counties is getting smaller. Not cool.

If I could give them zero stars, I would! If you trade with them, don't ever move, because they…read morewill charge you a $95.00 "lock-off" fee to pump out propane that you've already paid for! They want you to leave the propane in there for new owners, because they don't want to be bothered coming out to pump it out. I'd never trade with them again.

They have a full selection of Speed Queens in stock! No one else in Ocala had them. You can pickup…read moreor they will deliver.

I love my Propane gas company for my home. They are loving kind friendly family business they are…read moreall a blessing and I guarantee you here you recieve great business!~

I have been buying my propane here for a year now. why, I do t know, but they hired this moron to…read morefill you tanks. what a jerk! I knew my 20lb tank wasn't totally emptied. in that case they would only charge what was put into the tank. He put 2lbs in my tank and charged me 19$, the price for filling a completely emptied tank. bottom line, I paid $19 for 1 lb of propane, which is ridiculous. Needless to say they lost me as a customer, be very careful when dealing with this company! There are many others out there that can provide you with propane. these guys are theives, STAY AWAY!!!!!

I LOVE these ppl! Exceptional all the way around! I've only had my home 11/2 yrs.. had no idea who…read moreto call when my a/c went out! The HOA president was quick to recommend.. and they did not disappoint! Honesty and Integrity in every sense..!! This also happened when I was broke Not only did they invoice me 30 days out.. they even gave me an extension to pay remainder Unheard of in these times! Forever my A/C ppl!

Nick is a real-life superhero! We ran out of propane on a Saturday, and none of the major propane…read morecompanies would deliver. Nick answered our call and came to our home within a few hours. I highly recommend him, he's a true professional.

Fitz was very fast and efficient when installing our new water heater. Fitz came back a few days…read morelater and installed a new garbage disposal and once again did a great Job! Fitz did a great job of cleaning up after both installations. I would highly recommend using Fitz for all of your plumbing needs. Jake

I have been with this company for five years. I should have learned my lesson long ago NOT to…read moredepend on anything they say. I run out of gas, I call them, they promise to be there that day. Of course they never are! It is now day two waiting on my lp for the house. Still nothing. Courtesy is a bad name for this company. If they were courteous, they would at least call and say they weren't going to be there when they said they would! I ALWAYS pay them promptly after a delivery, but I cannot count on them at all to deliver when they say they will! They obviously don't care about the customer! Time to get a new gas company.......

Very economical and friendly!!I called for gas got it the same day thank you Courtesy Gas co.read more

Fast and efficient work. The staff installed a 500 gallon propane tank, hooked it to the generator…read moreand our house. Also, filled the tank the same day the line was dropped. Appreciate the work!