Highly recommend North Beach Services. They maintained our old system so well it lasted beyond…read moreexpectations. Then, they recently replaced our system. Everyone is very professional and provides excellent customer service. Just had them out to do quarterly maintenance and Christian was prompt, professional, and answered all of my questions. If you are looking for a reliable and customer-oriented company, this is it.

Billy provided a very competitive bid. Before getting bids, I was partial to Trane. After looking…read moreat online reviews and BBB rating I awarded them the job. I do almost everything myself, so I can appreciate the quality of their work and attention to details. The are professional and craftsman at their trade for sure. Highly recommend to anyone looking for HVAC and Heat Pumps in the Corolla 4x4 area.

AC would not come on ,temp in the high nineties prior service would not come to NC even though I…read morebought system from them and NC service was promised . I called RA Hoy because they had been in business for many years.I explained my situation and was impressed with the treatment I received . Later I received a call from a technician saying that he was on his way and soon my unit was cooling once again . I can see why they have been around so long ,R.A. Hoye's service is 5 star and will be my choice for any repairs that I have in the future . Never been treated better and I am a new customer have complete confidence in R.A. Hoy

Heat Pump Service Issue and Billing Concern…read more Background In September 2024, I purchased two new heat pumps from R.A. Hoy. Since I am retired and spend most of my time at home, I do not need to adjust the temperature frequently. Specifically, the unit in question serves the upstairs area, which I rarely visit during the day. Discovery of the Issue In February 2026, I received a service message on my thermostat for the upstairs unit. Upon checking the unit through my app, I discovered that it had been running continuously, 24 hours a day, since mid-November 2025 up until the present date in February 2026. Service Call and Diagnosis I contacted R.A. Hoy for service. The technician identified that the unit was only producing 70-degree air and was one pound low on refrigerant. I also have 2 inspections each year that were reported as good. Electric Bill Concerns Because my electric bill is automatically paid from my bank account and has remained consistent for over 10 years, I had not been monitoring it closely. However, after realizing the heat pump had been running non-stop, I reviewed my bills and noticed an increase of over $100 per month starting from when the unit failed in November 2025. My electric bill is normally lower in the winter as my gas furnace heat my home when temperature is 40 degrees or lower. Concerns Regarding the Repair and Warranty I received a bill from R.A. Hoy for the refrigerant. I believe that, since the leak appears to be a result of the initial installation, I should not be responsible for this charge. Additionally, if this leak is not properly addressed, it is likely to recur annually. However, I was informed that because the issue arose more than a year after installation, it is not covered under the warranty.

I had Delta T do a duct cleaning. They did a great job but missed a very out of the way exchange…read morethat got dirty in the process. They bent over backwards to make sure it was cleaned in a timely manner. Their communication with me throughout the process was the best.

yelp forces at least one star. if I could post with no stars, I would…read more I am finding the opposite of good customer service. When the business first opened, they were very helpful and prompt. For the last two years, we have called for 4 different jobs. Each time we were put off for AT LEAST a week. One time it was over two weeks. Today Jim hung up on my husband. Never calling them again.

Have used Pop's Repair for HVAC, appliances and plumbing. Highly recommend. Great to work with one…read morecompany that can provide all the services. Both their response time and quality of work are great.

Tom, the owner, is THE best person to call if you are having HVAC problems or just need a tune-up!…read moreThey are fast, prompt & reliable!

I had this company install an expensive heat pump in my beach home. After the first year had to be…read morecalled out to service as it wasn't running. Yesterday I called again to have it serviced as again the compressor wasn't running. I was advised they would try to send someone that day and nobody showed up. I had to make the call and they advised someone would be out the next day. It is 3pm and nobody showed up. I call asking when someone was coming and they advised now it was tomorrow and gave me a window from 8 to 5 pm. I asked if they could narrow the window or put me first on the schedule since I was promised for two days in a row. The lady hung up on me and advised they would not service me. i would NEVER recommend this company to anyone. After spending $6K for a unit and won't service it. Terrible terrible customer service.

First time hvac service from Norris. Joe and Connor worked well together and were thorough with the…read moresemi annual checkup ! I'm glad I changed my hvac service to Norris!

Heath at Norris Mechanical is a miracle worker. He is so knowledgeable and helpful and kind. He's a…read moregreat communicator and works fast.