Fixed my mother in laws AC promptly under short notice! Would recommend to anyone in the Outter…read moreBanks.

From the owner: Both our residential and commercial service departments offer a variety of preventive maintenance…read moreplans. We install Trane, Goodman, Maytag and Carrier.

yelp forces at least one star. if I could post with no stars, I would…read more I am finding the opposite of good customer service. When the business first opened, they were very helpful and prompt. For the last two years, we have called for 4 different jobs. Each time we were put off for AT LEAST a week. One time it was over two weeks. Today Jim hung up on my husband. Never calling them again.

Have used Pop's Repair for HVAC, appliances and plumbing. Highly recommend. Great to work with one…read morecompany that can provide all the services. Both their response time and quality of work are great.

Do not recommend- They don't know what they are doing and…read moreyou will pay greatly for their incompetency, one part to the next. The owner will not stand behind his work and throws a tantrum when you ask him to do so. Will not pick up the phone, hides behind text messages and emojis (childish coward), just very terrible business ethics. Update: look at this man's response to our review, he's insane and very unprofessional. You can't "blackmail" a con-artist son, fact-Customers owe you nothing after you have been paid for bad work. You cost us a replacement unit that was under warranty from constantly patching it and delaying the process, we have been without heat for two winters waiting for you to hit the mark on the guesses. 8 months you state it worked was warm weather -we didn't use the heat. That's the facts. You sound very uneducated responding to a business complaint because you are proving our point, very unprofessional you should be embarrassed and go back to school learn how to conduct business like an adult. The State of NC board will listen to our complaints and giving out address was epic evidence to attach, thanks!

Called on a Thursday and they were here Monday morning. I did not have an emergency situation…read more Gentlemen showed up on time, was super friendly, serviced my unit and was exceptionally knowledgeable.

Very efficient and knowledgeable service. Highly recommend. Very trustworthy. Affordable and…read moredependable! Arrives in a timely manner when called. Does service as requested in a reasonable and timely manner.

Installed a system last year. Within a couple months noted that there was water leaking in crawl…read morespace due to a broken emergency shut off. Came out and repaired the shut off but stated they wouldn't repair the water damage since they "didn't know what was old or new". Decided then not to contact them again. HOWEVER. Had a company come check out the system before summer and was told most of their work would FAIL INSPECTION. Wrong wires, uncovered pipes, wood where there should be metal, and heating coils within inches of wooden support beams. This fire hazard it feet from my toddlers bed room. Just. Don't. Go. To. Them. If you have gone with them before, get a county inspector to make sure it was done correct.