Marshall Reddick Clarksville Property Management does a great job. Very responsive and friendly…read more They take good care of me, my property and my tenant. They are very transparent on their charges with no hidden fees. My contact person at MR Clarksville is Michelle Doyle and she couldn't be nicer or more efficient. I highly recommend MR and Michelle for all your property management needs.

Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

We can't say enough good things about Cherokee Property Management! As a property owner with homes…read moreunder their care, my experience has been nothing short of exceptional. Their team is incredibly professional and responsive, always making communication a top priority for both owners and tenants. Whether I have a question or need assistance, they are quick to provide thorough answers and solutions. The level of service they deliver is remarkable. I truly appreciate their proactive approach to managing my properties, ensuring that everything runs smoothly and efficiently. They treat each home as if it were their own, and it shows in the way they handle maintenance and tenant relations. It's peace of mind to know that our properties are in such capable hands when stationed away from Clarksville. I wholeheartedly recommend Cherokee Property Management to anyone looking for reliable and dedicated property management services in Clarksville, TN. Thank you, Cherokee, for all that you do!

I would never recommend anyone to go through this company. They are so fast to not renew your lease…read moreand turn u in to legal action for no reason really at all. I'm assuming if you have a job and you switch your job they will not renew your expect for someone to never change jobs very unprofessional inconsiderate don't care about no one run away from this place as soon and fast as you can a scam a gimmick they do not tell you everything and I was told once you move out, they will try to charge you for everything in the house, the turnover rate is very high. No wonder we saw so many people moving in and out in less than a year from the area I lived in do not recommend at all I believe they are trying to ruin people lives very sad situation that they're putting people in and not being upfront about it and when you asked him about it, they have an attitude as if they don't they will keep your deposit, no matter what they will find a reason to keep it. The best thing I could ever do is get away from this realty company.they running it like it's a air bnb or like u buying it as if u own it we had to clean up when we moved in ours and when we moved out so what do they do no new paint or nothing the nasty and trifling do everything the cheap way they messing up people's lives

Would not recommend this company to anyone. The property manager, Camille that we had all of our…read moredealings with, is very rude and unprofessional. My husband is in the army so we had an allotment set up that directly paid our rent. When we paid our final rent it was prorated, because of the allotment, they received the full rent as other months. She refused to refund the money left over after our prorated rent was paid and said that we wouldn't see any money back until after the move out inspection was complete and repairs were made. We hired a professional cleaning company and a junk removal service to ensure the house was well cleaned and left in good condition. That wasn't good enough, she charged us a large fee for cleaning, charged $500 because the grass wasn't mowed before we moved out, charged us for fixing the garage door that I called about months prior to us moving out, and broken light fixtures that were already broken when we moved in. She kept our whole security deposit of $1245 and all but $140 of the $900 that should have been refunded to us after our final rent was paid. I had no problem paying to repair the things that we did damage, but we have never been charged this much when we have moved out of other places. I believe because the owners have decided to sell the property, they were trying to put as many of the expenses on us as they could.When we moved in, the condition of the house was no where near as clean as we left it, we dealt with maggots in the "brand new carpet" that was supposedly installed before we moved in, which lead to a massive fly infestation.Save yourself a lot of time, money, and your mental health state, and do not do business with this company.

My daughter and her husband briefly rented through this horrible company while he was stationed at…read moreFort Campbell. 2 bedroom one bath. The entire time they lived there, the guestroom was unusable. They had to keep it closed and blocked off. Each time I flew in to visit I had to get a motel room. The stench of cat urine was putrid. When we lifted the carpet to look to see how bad the urine staining was, we realized the entire carpet had been saturated. The cats that lived there previously must have been in extreme distress because ants had made this entire room their nesting ground while feasting on the glucose in the urine. After Camille at Huneycutt refused to do anything about the carpet, we even offered to pay to have it professionally replaced and not only were we told no but they were nasty about it. They lied and said the carpets were brand new. They eventually let my daughter and son in law out of their lease early, I guess Hunnycutt isn't used to pushback, but they stated it was because the owner was selling it. That was a lie because it was listed right back up for rent days later. In the end, they then charged their security deposit for nonsense items like an unclean tub. Which was clean. I cleaned it myself. Camille is a miserable human being who can't bring herself to admit when she's wrong over a dollar. She's queen of the slum lords. Not sure how these people sleep at night. They certainly wouldn't be if they had to live in one of their own disgusting rental properties.

DO NOT LEASE WITH THEM!!! Worse property management company ever!!!!! They do not take care of…read moretheir residents in any way shape or form. The staff is incompetent, they lie and do not take care of their residents work orders .... Instead they charge their residents for items inside the unit that they report in resident portal but do not Fix!!! They lose your residents keys and do not know their policies and procedures in order to perform a professional company!! WORST EXPERIENCE IN MY LIFE!! They do not support the military men and women and charge them for longer than a 30 day notice but they say tell you in advance, before signing a lease that all is required as a 30 day notice. Save yourselves and go somewhere else.

I see some of these ratings are pretty old so I wanted to provide an update.. Top Flight has not…read morechanged. They will still nickel and dime you for your deposit and make moving out a stressful experience.

When it comes to a company managing one of your most expensive assets, your home, who that company…read moreis - is extremely important. Saw on another review site where they had hundreds of positive reviews - and started to dive deeper in their reviews and that's honestly what stood out to me - to make me choose them. It wasn't their positive reviews - it was actually their negative reviews. Almost every single negative review was addressed - but not with a simple, generalized statement. But with extensive details that explains why the tenant is upset and how the company tried to resolve it, and sometimes the issue is that the company was protecting the homeowner. Now Copper Key Realty took over my home to manage during the height of the COVID-19 pandemic and there was some adjustments as mostly everyone was working from home - but overall it was a smooth process. Ms. Cheryl Strong was available via e-mail and quick to respond to any questions - never made me feel like I was wasting her time - before I signed the dotted line to commit. Also, whenever I spoke to staff - whoever answered the phone always tried to answer my questions or concerns. They never tried to pawn me off on someone else. The contractors they use, they pass the savings onto the homeowner. Looking through the itemized repair list - I definitely could have paid more prepping the home to get tenant-ready. Seems like documents and payments come through like clockwork. Whoever takes the pictures and lists the home does an amazing job. There was 'conversations' of what I wanted to list the home for - yet due to the amazing work of everyone - from the minute the home listed to the minute the listing was taken down was only 72 hours! But it was all this and more that stood out to me from when I compared it to other management companies. Those things being that their website and portal stood out, fees were simple to understand, and being an animal lover they don't seem to charge a monthly pet fee to the tenant. (As other companies do) Definitely happy with my decision and as long as the relationship remains positive I can definitely see myself using them to also sell the property whenever that may be.

It looks like everyone who has reported a good experience with this company has them managing a…read morehouse they own, or they have bought from them. This company charges you and extra 60 dollars a month for a package that you cannot get out of to send you a box of air filters. They try to charge you extra fees if you are not fast enough to respond to an email. If you are going to renew your lease they charge you an extra 250$ that you do not know about until the time to renew. This company will find a way to nickel and dime you at every single turn. They do not upkeep the properties when they are vacant. When I moved into a place managed by them half the lights in the house were burnt out. The one door I missed on my walk through that led to a pantry had its walls covered with black and green mold. (This did get fixed). You have to jump through more hoops to rent from these people and pay more than what it would be just to buy a house. Do youself the favor, if you see this company, just keep it moving... it is not worth your time, health, or the increased hassle or stress.

My daughter just relocated there, only been 1week, she has been cleaning the apartment. She has…read moreallergies and has not able to sleep, the apartment was not cleaned before she moved in, even though on the contract she was charged for cleaning fee. After going to purchase vacuum and cleaning the carpet in both rooms, it was filled with some much dirt, and pet hair. They never came to her apartment and did a walk through with her. The dryer filled with pet hair and her apartment smelling a wet dog.

Communication and responsiveness is great. Although I have had no major concerns, this tells me…read morethat if I ever do I can count on the staff to assist me, which brings a further sense of security!

Busy Bee has managed our properties for several years. The first few were a little rocky due to…read morerepeated changes in staff. This last year has been much better. Our property coordinator, Deena Luttrull, is really on the ball. She deals with the day-to-day issues for each of our properties and is very professional in her work. She has been very successful in working with difficult tenants by dealing fairly with both tenant and owner as she executes the terms of the lease. She is easy to work with and keeps us informed on maintenance requests and when a tenant's lease is up for renewal. We hope that she will continue to be a Busy Bee staff member. Randy, the owner, Catherine and the rest of the staff have been very supportive by addressing any concerns we have had and providing solutions to them promptly.

From the owner: Busy Bee Properties is a full service residential property management company specializing in…read moreturnkey management services for single-family and multi-family real estate owners. With numerous properties under management in the Clarksville and Montgomery County areas, we are committed to providing professional, personalized management services that exceed client expectations.

Not sure for all the negative reviews, but Keystone has always been great for us. Heather is always…read morevery friendly when speaking to her on the phone and I believe Rose is the maintenance manager who was also very friendly and helpful if you want bad service go over to Buyers and Harvey and deal with them. That's a complete nightmare. there's nothing out of the ordinary this company asks wanting to rent with them. The process was smooth for my husband and I. When applying they also get back to you quickly which is something I greatly appreciate. Grateful for Keystone and I have a smooth transition coming from such a terrible experience with buyers and Harvey.

Everything, worst leasing experience ever. I believe the feckless property management business must…read morebe challenged by opposing representation of the lessors Advocate Agency. Currently Property Management companies in Clarksville have a dominant position over Military homeowners without appropriate counter to charging management fee for only collecting rent. Not maintaining the property nor aiding the lessors paying the freight. I believe this will change and hold so called property management companies to accommodate not just sign documents.