Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

We rarely leave negative reviews, but our experience moving into a Marshall Reddick-managed…read moreproperty in Nashville has been extremely disappointing. Prior to signing, we were explicitly told the unit would be professionally cleaned and move-in ready. When we received the keys, that was not the case. The apartment required extensive cleaning, and we ultimately had to hire professional cleaners ourselves after receiving little meaningful remediation despite repeated communication. Since move-in, we have dealt with a long list of unresolved maintenance issues, many of which were documented immediately upon occupancy, including: - a nonfunctional washing machine with standing water and visible mold - a nonfunctional microwave - exterior openings allowing animal activity in the walls/ceiling - a broken mailbox lock (mailbox doesn't close at all) - missing window screens - multiple additional maintenance and safety concerns We are now nearly a month into the lease and all of these items still remain unresolved. To be fair, Michelle eventually stepped in, acknowledged that our move-in experience fell short, and approved a partial rent credit toward the cleaning expense, which we appreciated. However, the overall experience has still felt highly reactive rather than proactive, with much of the burden of coordination falling on us as tenants. The most frustrating part has honestly been the lack of preparedness and follow-through. We understand that maintenance issues can happen, but a unit should not be turned over in this condition after repeated assurances that it was move-in ready. We are hopeful the remaining issues will ultimately be resolved, but wanted to share our experience candidly for anyone considering renting through this management company.

run as fast as u can your life and charge you a whole money they will evict you for no reason at…read moreall to keep your deposit take you to court. They have so many people in court that they was evicting in charging for outrageous things and the lady that comments on here to try to clean up all the bad reviews is lying. She's the main one that's messing up. People . I stand on it 100.

We can't say enough good things about Cherokee Property Management! As a property owner with homes…read moreunder their care, my experience has been nothing short of exceptional. Their team is incredibly professional and responsive, always making communication a top priority for both owners and tenants. Whether I have a question or need assistance, they are quick to provide thorough answers and solutions. The level of service they deliver is remarkable. I truly appreciate their proactive approach to managing my properties, ensuring that everything runs smoothly and efficiently. They treat each home as if it were their own, and it shows in the way they handle maintenance and tenant relations. It's peace of mind to know that our properties are in such capable hands when stationed away from Clarksville. I wholeheartedly recommend Cherokee Property Management to anyone looking for reliable and dedicated property management services in Clarksville, TN. Thank you, Cherokee, for all that you do!

Would not recommend this company to anyone. The property manager, Camille that we had all of our…read moredealings with, is very rude and unprofessional. My husband is in the army so we had an allotment set up that directly paid our rent. When we paid our final rent it was prorated, because of the allotment, they received the full rent as other months. She refused to refund the money left over after our prorated rent was paid and said that we wouldn't see any money back until after the move out inspection was complete and repairs were made. We hired a professional cleaning company and a junk removal service to ensure the house was well cleaned and left in good condition. That wasn't good enough, she charged us a large fee for cleaning, charged $500 because the grass wasn't mowed before we moved out, charged us for fixing the garage door that I called about months prior to us moving out, and broken light fixtures that were already broken when we moved in. She kept our whole security deposit of $1245 and all but $140 of the $900 that should have been refunded to us after our final rent was paid. I had no problem paying to repair the things that we did damage, but we have never been charged this much when we have moved out of other places. I believe because the owners have decided to sell the property, they were trying to put as many of the expenses on us as they could.When we moved in, the condition of the house was no where near as clean as we left it, we dealt with maggots in the "brand new carpet" that was supposedly installed before we moved in, which lead to a massive fly infestation.Save yourself a lot of time, money, and your mental health state, and do not do business with this company.

My daughter and her husband briefly rented through this horrible company while he was stationed at…read moreFort Campbell. 2 bedroom one bath. The entire time they lived there, the guestroom was unusable. They had to keep it closed and blocked off. Each time I flew in to visit I had to get a motel room. The stench of cat urine was putrid. When we lifted the carpet to look to see how bad the urine staining was, we realized the entire carpet had been saturated. The cats that lived there previously must have been in extreme distress because ants had made this entire room their nesting ground while feasting on the glucose in the urine. After Camille at Huneycutt refused to do anything about the carpet, we even offered to pay to have it professionally replaced and not only were we told no but they were nasty about it. They lied and said the carpets were brand new. They eventually let my daughter and son in law out of their lease early, I guess Hunnycutt isn't used to pushback, but they stated it was because the owner was selling it. That was a lie because it was listed right back up for rent days later. In the end, they then charged their security deposit for nonsense items like an unclean tub. Which was clean. I cleaned it myself. Camille is a miserable human being who can't bring herself to admit when she's wrong over a dollar. She's queen of the slum lords. Not sure how these people sleep at night. They certainly wouldn't be if they had to live in one of their own disgusting rental properties.

DO NOT LEASE WITH THEM!!! Worse property management company ever!!!!! They do not take care of…read moretheir residents in any way shape or form. The staff is incompetent, they lie and do not take care of their residents work orders .... Instead they charge their residents for items inside the unit that they report in resident portal but do not Fix!!! They lose your residents keys and do not know their policies and procedures in order to perform a professional company!! WORST EXPERIENCE IN MY LIFE!! They do not support the military men and women and charge them for longer than a 30 day notice but they say tell you in advance, before signing a lease that all is required as a 30 day notice. Save yourselves and go somewhere else.

I see some of these ratings are pretty old so I wanted to provide an update.. Top Flight has not…read morechanged. They will still nickel and dime you for your deposit and make moving out a stressful experience.

It looks like everyone who has reported a good experience with this company has them managing a…read morehouse they own, or they have bought from them. This company charges you and extra 60 dollars a month for a package that you cannot get out of to send you a box of air filters. They try to charge you extra fees if you are not fast enough to respond to an email. If you are going to renew your lease they charge you an extra 250$ that you do not know about until the time to renew. This company will find a way to nickel and dime you at every single turn. They do not upkeep the properties when they are vacant. When I moved into a place managed by them half the lights in the house were burnt out. The one door I missed on my walk through that led to a pantry had its walls covered with black and green mold. (This did get fixed). You have to jump through more hoops to rent from these people and pay more than what it would be just to buy a house. Do youself the favor, if you see this company, just keep it moving... it is not worth your time, health, or the increased hassle or stress.

DO NOT BYPASS THE NEGATIVE REVIEWS!! Charges you an…read moreapplication fee without letting you know prior that you need to have 3x the rent amount. So I'm not able to afford a rental for $2600 even though I make well over that per month. Also refuses to show you VACANT properties unless you agree to a move in date. So apparently June 1st wasn't good enough for them. Please stare clear. Edit: The property that I requested to be seen is vacant just like all of the units that you guys currently have available. They're all vacant. And I clearly stated to Janessa that my lease does not expire until June. Why would I move in to a property on May 15th when I requested a June move in date? Your company is asking applicants to commit to a property that they may not even like and judging by the vacancies of these units I see why you guys are trying to push for occupancy. As I stated before stare clear. There are way better property management companies that you should consider.

My daughter just relocated there, only been 1week, she has been cleaning the apartment. She has…read moreallergies and has not able to sleep, the apartment was not cleaned before she moved in, even though on the contract she was charged for cleaning fee. After going to purchase vacuum and cleaning the carpet in both rooms, it was filled with some much dirt, and pet hair. They never came to her apartment and did a walk through with her. The dryer filled with pet hair and her apartment smelling a wet dog.

Communication and responsiveness is great. Although I have had no major concerns, this tells me…read morethat if I ever do I can count on the staff to assist me, which brings a further sense of security!

Busy Bee has managed our properties for several years. The first few were a little rocky due to…read morerepeated changes in staff. This last year has been much better. Our property coordinator, Deena Luttrull, is really on the ball. She deals with the day-to-day issues for each of our properties and is very professional in her work. She has been very successful in working with difficult tenants by dealing fairly with both tenant and owner as she executes the terms of the lease. She is easy to work with and keeps us informed on maintenance requests and when a tenant's lease is up for renewal. We hope that she will continue to be a Busy Bee staff member. Randy, the owner, Catherine and the rest of the staff have been very supportive by addressing any concerns we have had and providing solutions to them promptly.

From the owner: Busy Bee Properties is a full service residential property management company specializing in…read moreturnkey management services for single-family and multi-family real estate owners. With numerous properties under management in the Clarksville and Montgomery County areas, we are committed to providing professional, personalized management services that exceed client expectations.

i highly recommend Keystone Realty & Management! Their team is professional, knowledgeable, and…read moregenuinely cares about helping clients find the right home. They make the process easy with great communication and excellent customer service. Whether you're buying, selling, renting, or need property management, Keystone is a great choice.

Everything, worst leasing experience ever. I believe the feckless property management business must…read morebe challenged by opposing representation of the lessors Advocate Agency. Currently Property Management companies in Clarksville have a dominant position over Military homeowners without appropriate counter to charging management fee for only collecting rent. Not maintaining the property nor aiding the lessors paying the freight. I believe this will change and hold so called property management companies to accommodate not just sign documents.