Amazing community, great people, great location!! Come check out The Slate, you'll feel just like…read moreyou're at home!!

I love this place! Ladies are great. They do there best to work with you no matter what your…read moresituation is.

This apartment community is the best I've ever lived in…read more Not only are the buildings beautiful, modern, and clean. Not only are the grounds kept wonderfully, the pond is beautiful, and the landscape looks like a Christmas card. Not only are the amenities fantastic and beautiful. Not only are the neighbors nice and friendly. Not only is the rent affordable. Not only is the location easy from both 93 and 495... ...but the Lodge at Ames Pond has the best staff I've ever encountered. First make sure to book yourself a showing with Farida (or Greg, I'm sure he's nice too). She is up-front, clear, and a fantastic individual to work with. It's not a sales pitch with Farida, but rather an exploration of what would work best for you and your family. She knows the property inside and out, and loves it just as much as we do. You'll leave with a signed lease, and a smile on your face. Everything is easy, UDR makes renting from a REIT a breeze with their online systems and quick turn around. The maintenance crew keeps the property wonderful, responds to tickets immediately, and keeps all this snow out of the way. There are other places out there, but seriously, stop looking. Come be our newest neighbor!

I really wish I hadn't moved here. RUN…read more - Packages stolen (they blame the couriers yet the door is unlocked 24/7 since 09/25 - after being told for months they're "working on it" I was told today there is no plan to secure the door in the future, I was essentially lied to for over 6 months) - A week or more without an appliance is the norm - twice in two years - as is being unable for 72 hours to use your shower due to it having to be reglazed - twice in two years with no alternative arrangements offered - all with no rental credit. - Two full time front office staff, one full time and one part-time maintenance staff (these guys are really good and deserve massive kudos for their work!) for a 13 building complex with approximately 15-20 apartments each - it's a skeleton crew. - Have an after hours emergency? No staff on site after hours. I called the emergency number for a flooded bathroom due to a sink supply line leak - no one responded until days later. - Literally the only non-threatening email we get from management is the once yearly cookout - paid for by Xfinity and not UDR. - They constantly remind you of your liability while accepting no responsibility themselves. And everything is an additional fee... - "Secure" (unsecure) package room? Fee. - Parking? Fee. - Security cameras mentioned in the lease - never show any useful footage of thefts/crimes - Wanna have a cigar outside on your balcony? Can't - total non-smoking property, even outdoors. - Pet rent - people are shocked when they hear how much I pay, they tell me what they pay and it's always an order of magnitude less. - Any utilities included? Are you kidding me, even though, without housing assistance, the cheapest 1 bedroom/1 bath apartment is currently going for $2,525 a month. Look elsewhere. They put on a good show but the veil drops pretty quickly after you move in.

Management staff is ignorant, rude, and unresponsive. Discovered mold in my apartment while moving…read moreout. Brought to their attention and asked it be tested as it was very severe. Kept following up as they said they were waiting on results. Come to find out the never sent for texting and just "patched" over it: BEWARE of this place

From the owner: Choose from spacious one, two and three-bedroom apartments in Andover, MA that offer plenty of…read morespace for working from home or simply relaxing after a long day. When you live at The Point at Merrimack River, you have access to top quality amenities including our Community Clubhouse, engaging outdoor spaces and on-site fitness center. Located only 25 minutes from Boston with easy access to the Massachusetts seashore and the White Mountains of New Hampshire,

I am a second-time resident at Royal Crest Estates in North Andover, MA. The first time was from…read more1996-2000 and the second time (very temporary) began in July 2012 and will continue until February 2013. Some things have changed, some things have stayed the same. 1. Changes - They no longer provide security at the front entrance to screen visitors to the complex. Now, anyone can drive in here. - They allow cats and dogs to live here now. There is a monthly fee per animal. I don't have a pet so don't know the exact amount but believe it's around $45 a month per animal. - They charge you to park a vehicle here - currently $10 a month per vehicle. - On a positive note, they finally added a recycling bin. Prior to this happening, everything was dumped in the trash. - You can no longer have a barbecue outside. They provide communal barbecues near the swimming pool area, but that's not as convenient as heading outside your building and using your own. 2. No Changes - The apartments are referred to as luxury apartments. This would have been a stretch in 2000, never mind 2013. Nothing about the apartments has changed in terms of the HVAC system, appliances, bathrooms, etc. Everything looks just as it did 15 years ago. - You get what you pay for. My wife and I checked out other "luxury" apartment complexes in the area and can confirm that Royal Crest Estates is the most affordable of them all. We only needed a short term lease while we wait for construction of our home to be complete, so the monthly amount is higher than it might otherwise have been had we committed to a 12-month or longer lease. That said, we have a 3-bedroom, 2-bathroom, 1450 square foot apartment for much less than much smaller 2-bedroom apartments elsewhere. - The staff--especially the service team--are very friendly and professional. I was sorry to read other reviews that other people have a different view of the staff here, but my experience has always been positive. 3. Other Thoughts - The first time we lived here was in a basement apartment. Heating that place during the winter time was very expensive, in part because the HVAC system is electric and has a hard time pumping warm air to the bedrooms. This time we're in a 2nd floor apartment and have yet to turn on the heat this winter -- and it's December 1st! Perhaps it's because we're in-between apartments, but the temperature in our apartment has never dropped below 70 degrees. So if you decide to move here, opt for the middle floor apartment. Your wallet will thank you later. - We moved here from a single family home, so we really noticed the noise our neighbors make. Perhaps it's because I know I'm only here a short while that I truly don't care about the noise people make. We sometimes here the kids in the building get together and play in the hall. They're ages range from 4 to 10 or so (in my opinion) and they can get quite loud at times. But they're always quiet by 8pm so whatever, right? We sometimes here the people walking around above us, including a young child who seems to sprint everywhere, but again, it's short lived and just reminds us to watch our own steps in consideration of the people below us. For the most part though, no problems to report. - There are Merrimack College students living in our building. They have NEVER been a problem and I have never encountered issues elsewhere on the property from other students. If there were issues in the past, I suspect they were isolated incidents. - The approval process is as onerous as others have pointed out. I don't know how it compares to other rental communities, but if a resident is over 18, they will need to go through the same questionnaire, providing earning information, etc. If, like me, you're in a position where one salary is enough to cover the rent, then say that nobody else works. It's far easier and requires less paperwork. In closing, I would encourage potential new renters to shop around, compare prices, and then make a decision based on what they can afford, which school system they want their kids to attend (if applicable), how much space per dollar the apartment offers, etc. I believe it's possible to find somewhere quieter, smaller, more expensive, etc., and that may be okay with you. I won't say that Royal Crest Estates in North Andover offers the most beautiful apartments, but they are priced competitively for this area and deserve a look. Good luck and happy renting!

I lived there for 1 year and found something way better for the same price. We were paying $2685…read morerent, $45 pet, $75 parking next to building ( the $25 is far from building) and $45 for handicap parking. but I agree with a previous post in regards to all the following: -Infestation (mice, roaches, centipedes, ants, spiders, and more) -Floors were uneven -No communication (unanswered emails to the main office, no information given on construction/loud projects) -Predatory practices (auto enrolling in package lockers that are exceedingly difficult to get out of, paying for parking spaces, $600+ heating bills in the winter due to no insulation and being told to "fix it ourselves" -Merrimack College (being told that students were not allowed in the area I lived at and then MC buys the place and makes it effectively a dorm on top of families, the students are loud and disrespectful. It feels like we were tricked, we have another year of dealing with this with no way out built on false pretenses) -Trash-it was being thrown in the closet by the laundry room without bags and all over the floor. -Other misc. issues (mold, electronic locks only with the app sometimes just not loading making it impossible to get into your apartment without memorizing a 6 digit code, packages being stolen, no cameras anywhere but the leasing office)

The place is okay but definitely overpriced and unfortunately unlivable. I'm a dog owner so I love…read morethat they allow pets but some owners don't clean up after their pets and even walk them unleashed. My biggest issue though has been weed smoking in the building that seeps into my apartment daily. I have dealt with this everyday since I moved in about 5 months ago. The leasing office told me to call them when this happens and I have many times but the issue persists. At this point it's making me very ill as I have asthma. I have had to leave my apartment on weekends to breathe. Anytime is rains I have leaks that come in my living room so I have to strategically place my furniture and the blinds don't keep the sun out. What complicates the issue even more is that I work from home so I get to work with a contact high that makes me nauseous. I also have a HUGE electric bill because the windows are drafty even though the maintenance team seals them. Again a bigger issue with weed smoke being stuck in my apartment. The heating ducts are right at the top of the apartment so the heat just rises. Oh and for location this is definitely the hood. Just take a drive up Jackson street to see what I'm talking about. The maintenance team is responsive and friendly so full marks there. For the money they are asking I'd look for something else.

terrible place to live in for the price you pay, the entire place only has 5 visiting parking if…read moreyou are going to have anyone over you will need to let the office know so you can get a pass for every single car coming if not you can't park because you will then get towed and charge 200$ by the towing company they choose to lobby their parking lot. ON TOP OF IT ALL fire alarms constantly ringing at all times of the nigh 2am-3am , and when they decide to fix them they decided it was smart idea to start ringing alarms at 7 am in the morning interrupting anyone that sleep during the day (me) ! hey just a nurse that works night shift , and after its been my third day with no sleep I decided to call and, all front desk had to tell me that it was for our safety thar it'll happen for the rest of the WEEK . I curious to know why this couldn't be rang at a reasonable time for the people that pay 2,800 of rent I should be able to sleep in atleast till 11 a, I can give a fuck about an alarm being fixed at the time of my sleep.i have never lived in a building that has so little compassion for THEIR TENANTS ! and it has so many problems with the alarm , maybe the building should be shut down if the the system needs a WEEK for fixing. Also the building was built so fast that's probably another reason why the alarms Continues to go off, only two small elevators so your furniture will Not fit in the elevator if it's not measured or you will have to move your couch/ furniture up the stairs because they couldn't even provide their tenants with an industrial elevator to make it easier for move in day. just waiting for lease to be over , sick of giving these people my money and they I can't even sleep in my own apartment. Sincerly, A TIRED BITCH !!!!

I have been told the same thing two months ago yet I'm told to rent a garage space for an…read moreadditional 100 per month. The parking issue has not been dealt with. I should not have to rent a space. I should be able to park at my building where I pay nearly 3000 per month. Again would not recommend berry farms ...

Update about noise: Fairly quiet, but can still hear noise from other apartments through the wallsread more

worst management company I have ever worked with. Unprofessional and unresponsive. Property…read moremanagers let the board members make decisions- disaster to work with.

HIGHLY RECOMMEND GPM!!!!…read more Mike and team took exceptional care of our 264-year-old home as if it were their own while we were deployed overseas for four years. Mike was always responsive to our concerns and our tenants' needs, ensuring the house was consistently rented for top dollar and well-maintained. Their attention to detail and professionalism provided us with peace of mind, knowing our home was in excellent hands. To make their services really needed, we ended up being rotated to another state upon our return and GPM was instrumental in make sure the house was in show condition for open houses!!! We are incredibly grateful for their outstanding service and commitment.

Woman working in the leasing office, Kirstin, isn't working with a full deck--good luck to anyone…read morerenting here! They enter apartments without permission. Anddd the rift-raft is out of control and not managed at all!

We've only been in for a month, but the apartment and grounds have been spotless. Gretchen and…read moretheir management team are very professional and have very high standards, which we appreciate . Transitioning to a new city (especially from a house to an apartment ) can be really hard but we are so thankful we found Joan's Farm. Ps. Their pet and smoking policies may seem harsh but honestly , I find it a great plus. If you have to live in close quarters , I want management to be firm, professional and upfront so that it minimizes neighbor conflicts and/or irritations.

Living at Den Rock has been nothing but disappointing. Upon move in (in a newly renovated…read moreapartment), we had to place upwards of 10 work orders within the first two weeks. Orders ranged from our front door lock being installed upside down to there being a metal fan with sharp blades uncovered in the common entryway. There have been additional safety concerns here as well, such as our entire building smelling like marijuana on a daily basis, sometimes as early as 8 AM on weekdays. The smell frequently comes into our unit, either through pipes, the front door, or through connecting walls. Windows do not stay open to properly ventilate the common areas. We have been told the same information from property management for months regarding the tenants that continuously smoke indoors and no progress has been made on any resolution. The lease states this is a smoke free community when in reality it is not - falsely leading tenants to believe this community is family friendly. Last summer the community pool turned green. Windows in the gym do not all properly open to ventilate the area. Parking spaces are small - if a car is parked next to you, it is nearly impossible to get a child out of their car seat. Snow removal is chaotic and not adequately done. We have voiced our concerns to maintenance, property management, and Fairfield Residential. Our concerns were met with disregard and lack of professionalism. I would urge families to think twice before moving here.

What a wonderful apartment complex. We are signing our second lease, since we weren't ready to…read morepurchase a home quite yet, and it was a no brainer to stay here at River Pointe. We could have decided to go somewhere closer to work but the service we get here is extraordinary. June is a real treasure, she truly cares about the tenants and will do everything in her power to make sure they are well taken care of. The apartments themselves are cozy with a good amount of natural light. I love the walk-in closets and the choice to have vinyl flooring throughout the apartment is great. A little pantry in the kitchen has proven useful and a good space-saver. I love the balconies and how we are able to walk to Den Rock Park. We do not have any complaints regarding the snow removal, they have been prompt and efficient. It's great that they have the option for a garage and a fireplace. Rent is definitely cheaper in Lawrence than in North Andover, but you are practically living in North Andover so it's a win-win. Reading the previous reviews, I do agree that the parking spots are a little tight and if someone parks incorrectly, it definitely throws the other spots off, it can be a little irritating.