Amazing community, great people, great location!! Come check out The Slate, you'll feel just like…read moreyou're at home!!

I love this place! Ladies are great. They do there best to work with you no matter what your…read moresituation is.

They do not call you back after leaving messages or replying to emails. Maintenance was suppose to…read morereplace the screen door and took over a month. When I moved into the apartment it was not as clean as they said. There was a small roach in the fridge and another roach in the closet which they painted over!! Laziness.

DO NOT LIVE HERE. Every building is infested with mice. And some buildings have mold. The leasing…read moreoffice lies, forges documents, ignores requests like copies of paperwork, they will not repair broken security cameras, and if you report anything to the office they typically will tell you they will put an order in then not show up to do repairs. I have made countless complaints to the office and then after being ignored and the problem not addressed I contacted the Andover board of health. The board of health didn't even help when they had proof the management team wasn't completing the things they were supposed by law. I have dead mice in my apartment all the time. Mouse droppings in every room. There is a dead mouse just sitting right in front of the doors to the building. It's been almost a week since I noticed it and no one has disposed of it. Now after over a year of battling them they won't even let me out of my lease. I told them I did not want sticky traps in the apartment and without my knowledge they had put them under my couch. I found 3 mice stuck to one of the traps suffering and in panic. Two of the mice were stuck face to face so one mouse ate the other's head. I could go on and on about how horrible the leasing office is but it's not even worth it.

This apartment community is the best I've ever lived in…read more Not only are the buildings beautiful, modern, and clean. Not only are the grounds kept wonderfully, the pond is beautiful, and the landscape looks like a Christmas card. Not only are the amenities fantastic and beautiful. Not only are the neighbors nice and friendly. Not only is the rent affordable. Not only is the location easy from both 93 and 495... ...but the Lodge at Ames Pond has the best staff I've ever encountered. First make sure to book yourself a showing with Farida (or Greg, I'm sure he's nice too). She is up-front, clear, and a fantastic individual to work with. It's not a sales pitch with Farida, but rather an exploration of what would work best for you and your family. She knows the property inside and out, and loves it just as much as we do. You'll leave with a signed lease, and a smile on your face. Everything is easy, UDR makes renting from a REIT a breeze with their online systems and quick turn around. The maintenance crew keeps the property wonderful, responds to tickets immediately, and keeps all this snow out of the way. There are other places out there, but seriously, stop looking. Come be our newest neighbor!

I really wish I hadn't moved here. RUN…read more - Packages stolen (they blame the couriers yet the door is unlocked 24/7 since 09/25 - after being told for months they're "working on it" I was told today there is no plan to secure the door in the future, I was essentially lied to for over 6 months) - A week or more without an appliance is the norm - twice in two years - as is being unable for 72 hours to use your shower due to it having to be reglazed - twice in two years with no alternative arrangements offered - all with no rental credit. - Two full time front office staff, one full time and one part-time maintenance staff (these guys are really good and deserve massive kudos for their work!) for a 13 building complex with approximately 15-20 apartments each - it's a skeleton crew. - Have an after hours emergency? No staff on site after hours. I called the emergency number for a flooded bathroom due to a sink supply line leak - no one responded until days later. - Literally the only non-threatening email we get from management is the once yearly cookout - paid for by Xfinity and not UDR. - They constantly remind you of your liability while accepting no responsibility themselves. And everything is an additional fee... - "Secure" (unsecure) package room? Fee. - Parking? Fee. - Security cameras mentioned in the lease - never show any useful footage of thefts/crimes - Wanna have a cigar outside on your balcony? Can't - total non-smoking property, even outdoors. - Pet rent - people are shocked when they hear how much I pay, they tell me what they pay and it's always an order of magnitude less. - Any utilities included? Are you kidding me, even though, without housing assistance, the cheapest 1 bedroom/1 bath apartment is currently going for $2,525 a month. Look elsewhere. They put on a good show but the veil drops pretty quickly after you move in.

I lived there for 1 year and found something way better for the same price. We were paying $2685…read morerent, $45 pet, $75 parking next to building ( the $25 is far from building) and $45 for handicap parking. but I agree with a previous post in regards to all the following: -Infestation (mice, roaches, centipedes, ants, spiders, and more) -Floors were uneven -No communication (unanswered emails to the main office, no information given on construction/loud projects) -Predatory practices (auto enrolling in package lockers that are exceedingly difficult to get out of, paying for parking spaces, $600+ heating bills in the winter due to no insulation and being told to "fix it ourselves" -Merrimack College (being told that students were not allowed in the area I lived at and then MC buys the place and makes it effectively a dorm on top of families, the students are loud and disrespectful. It feels like we were tricked, we have another year of dealing with this with no way out built on false pretenses) -Trash-it was being thrown in the closet by the laundry room without bags and all over the floor. -Other misc. issues (mold, electronic locks only with the app sometimes just not loading making it impossible to get into your apartment without memorizing a 6 digit code, packages being stolen, no cameras anywhere but the leasing office)

I'm not sure where to even start so I'll make a list of issues that my partner and I have come…read moreacross in our year here: -Infestation (mice, roaches, centipedes, ants, spiders, and more) -No communication (unanswered emails to the main office, no information given on construction/loud projects) -Predatory practices (auto enrolling in package lockers that are exceedingly difficult to get out of, paying for parking spaces, $600+ heating bills in the winter due to no insulation and being told to "fix it ourselves" -Merrimack College (being told that students were being phased out by 2026 and then MC buys the place and makes it effectively a dorm on top of families, the students are loud and disrespectful. It feels like we were tricked, we have another year of dealing with this with no way out built on false pretenses) -Construction (the front buildings in particular are bearing the full brunt of the 114 renovations and also doing some of their own it seems like, they tore down a ton of trees and the brick wall out front leaving no sound insulation, they park the construction vehicles right next to the buildings (on the grass), there is dust and debris everywhere) -Other misc. issues (mold, upstairs neighbors footsteps shaking lighting fixtures and pictures on the wall, water dripping through bathroom vents, sewer backing up and flooding the entire apartment (no reimbursement and we had to pay to run multiple industrial grade dehumidifiers to dry it out), electronic locks only with the app sometimes just not loading making it impossible to get into your apartment without memorizing a 6 digit code, packages being stolen, no cameras anywhere but the leasing office) In conclusion, I beg of you to consider other options, this place is not worth your money in it's current state, and I don't see it improving any time soon.

The place is okay but definitely overpriced and unfortunately unlivable. I'm a dog owner so I love…read morethat they allow pets but some owners don't clean up after their pets and even walk them unleashed. My biggest issue though has been weed smoking in the building that seeps into my apartment daily. I have dealt with this everyday since I moved in about 5 months ago. The leasing office told me to call them when this happens and I have many times but the issue persists. At this point it's making me very ill as I have asthma. I have had to leave my apartment on weekends to breathe. Anytime is rains I have leaks that come in my living room so I have to strategically place my furniture and the blinds don't keep the sun out. What complicates the issue even more is that I work from home so I get to work with a contact high that makes me nauseous. I also have a HUGE electric bill because the windows are drafty even though the maintenance team seals them. Again a bigger issue with weed smoke being stuck in my apartment. The heating ducts are right at the top of the apartment so the heat just rises. Oh and for location this is definitely the hood. Just take a drive up Jackson street to see what I'm talking about. The maintenance team is responsive and friendly so full marks there. For the money they are asking I'd look for something else.

terrible place to live in for the price you pay, the entire place only has 5 visiting parking if…read moreyou are going to have anyone over you will need to let the office know so you can get a pass for every single car coming if not you can't park because you will then get towed and charge 200$ by the towing company they choose to lobby their parking lot. ON TOP OF IT ALL fire alarms constantly ringing at all times of the nigh 2am-3am , and when they decide to fix them they decided it was smart idea to start ringing alarms at 7 am in the morning interrupting anyone that sleep during the day (me) ! hey just a nurse that works night shift , and after its been my third day with no sleep I decided to call and, all front desk had to tell me that it was for our safety thar it'll happen for the rest of the WEEK . I curious to know why this couldn't be rang at a reasonable time for the people that pay 2,800 of rent I should be able to sleep in atleast till 11 a, I can give a fuck about an alarm being fixed at the time of my sleep.i have never lived in a building that has so little compassion for THEIR TENANTS ! and it has so many problems with the alarm , maybe the building should be shut down if the the system needs a WEEK for fixing. Also the building was built so fast that's probably another reason why the alarms Continues to go off, only two small elevators so your furniture will Not fit in the elevator if it's not measured or you will have to move your couch/ furniture up the stairs because they couldn't even provide their tenants with an industrial elevator to make it easier for move in day. just waiting for lease to be over , sick of giving these people my money and they I can't even sleep in my own apartment. Sincerly, A TIRED BITCH !!!!

I have been told the same thing two months ago yet I'm told to rent a garage space for an…read moreadditional 100 per month. The parking issue has not been dealt with. I should not have to rent a space. I should be able to park at my building where I pay nearly 3000 per month. Again would not recommend berry farms ...

Update about noise: Fairly quiet, but can still hear noise from other apartments through the wallsread more

HIGHLY RECOMMEND GPM!!!!…read more Mike and team took exceptional care of our 264-year-old home as if it were their own while we were deployed overseas for four years. Mike was always responsive to our concerns and our tenants' needs, ensuring the house was consistently rented for top dollar and well-maintained. Their attention to detail and professionalism provided us with peace of mind, knowing our home was in excellent hands. To make their services really needed, we ended up being rotated to another state upon our return and GPM was instrumental in make sure the house was in show condition for open houses!!! We are incredibly grateful for their outstanding service and commitment.

worst management company I have ever worked with. Unprofessional and unresponsive. Property…read moremanagers let the board members make decisions- disaster to work with.

Woman working in the leasing office, Kirstin, isn't working with a full deck--good luck to anyone…read morerenting here! They enter apartments without permission. Anddd the rift-raft is out of control and not managed at all!

We've only been in for a month, but the apartment and grounds have been spotless. Gretchen and…read moretheir management team are very professional and have very high standards, which we appreciate . Transitioning to a new city (especially from a house to an apartment ) can be really hard but we are so thankful we found Joan's Farm. Ps. Their pet and smoking policies may seem harsh but honestly , I find it a great plus. If you have to live in close quarters , I want management to be firm, professional and upfront so that it minimizes neighbor conflicts and/or irritations.

What a wonderful apartment complex. We are signing our second lease, since we weren't ready to…read morepurchase a home quite yet, and it was a no brainer to stay here at River Pointe. We could have decided to go somewhere closer to work but the service we get here is extraordinary. June is a real treasure, she truly cares about the tenants and will do everything in her power to make sure they are well taken care of. The apartments themselves are cozy with a good amount of natural light. I love the walk-in closets and the choice to have vinyl flooring throughout the apartment is great. A little pantry in the kitchen has proven useful and a good space-saver. I love the balconies and how we are able to walk to Den Rock Park. We do not have any complaints regarding the snow removal, they have been prompt and efficient. It's great that they have the option for a garage and a fireplace. Rent is definitely cheaper in Lawrence than in North Andover, but you are practically living in North Andover so it's a win-win. Reading the previous reviews, I do agree that the parking spots are a little tight and if someone parks incorrectly, it definitely throws the other spots off, it can be a little irritating.

Living at Den Rock has been nothing but disappointing. Upon move in (in a newly renovated…read moreapartment), we had to place upwards of 10 work orders within the first two weeks. Orders ranged from our front door lock being installed upside down to there being a metal fan with sharp blades uncovered in the common entryway. There have been additional safety concerns here as well, such as our entire building smelling like marijuana on a daily basis, sometimes as early as 8 AM on weekdays. The smell frequently comes into our unit, either through pipes, the front door, or through connecting walls. Windows do not stay open to properly ventilate the common areas. We have been told the same information from property management for months regarding the tenants that continuously smoke indoors and no progress has been made on any resolution. The lease states this is a smoke free community when in reality it is not - falsely leading tenants to believe this community is family friendly. Last summer the community pool turned green. Windows in the gym do not all properly open to ventilate the area. Parking spaces are small - if a car is parked next to you, it is nearly impossible to get a child out of their car seat. Snow removal is chaotic and not adequately done. We have voiced our concerns to maintenance, property management, and Fairfield Residential. Our concerns were met with disregard and lack of professionalism. I would urge families to think twice before moving here.