Eighteen years ago when I walked into the Hearst Publishing office (Oprah) in NYC to apply for an…read moreadvertised makeover I was so excited. They loved the angle of someone living on a ranch in Texas and homeschooling their children. I didn't mind going along with that angle because everyone knows (or thinks they know) what happens at makeovers. My 2 front teeth which were missing from birth and the ugly canine incisors were about to be repaired! I was chosen and as I met for the first fitting at the lingerie shop for foundational wear the excitement was peaking. The bra fitting was lovely and so were the 2 new bras we were given. When I went to the next fitting it was for choosing clothes to wear for the photo shoot. They had racks of used clothing, shoes and jewelry to try on to decide just the look they were going for. I told them the only issue I had was because of Ehlers-Danlos syndrome I couldn't stand in high heels. My ankles wobble. They just ignored me and selected the high heels anyway. At this meeting they must have discovered the teeth I was always so careful to hide. They called me later to let me know I would have a car service pick me up early the day of the shoot and take me to a cosmetic dentist (Marc Lowenberg DDS) who would repair my teeth. When I got to the dental office he explained to me that just like Cinderella the teeth would be beautiful for the shoot, but would unfortunately dissolve in 48 hrs. The shoot was so humiliating because I couldn't stand in the stilettos...let alone give them the huge smile they wanted. One of the photographers was kind enough to hold my hand while I stood up in the stilettos to snap the pictures. They were furious I couldn't smile big for the shots...after all I had beautiful teeth now....never mind stand up! All in all it was an hilarious humiliating experience. That experience was 21 years ago. I never stopped praying for my teeth to get fixed. I had no idea when I made the appointment with Dr K by chance that she would be the one to fix my smile. I was mainly concerned that at 68 that I was losing all my teeth! When you have bad teeth the dentist office is the office of shame. I had tried one other time to get them repaired, but after the first $2000 dollars I spent on repairs of the back teeth I discovered the dentist I was told was in my plan was not. After that encounter I just kept praying and with COVID it was hibernation time anyway. So how did I get from Houston to Columbus and Dr K? My daughter became pregnant with Mo-Di twins delivered prematurely after intrauterine surgery at 13 weeks. Her husband decided to move back to Columbus & we moved with the twins at 3 months. Dr K Thank you so much for your skill and ability to give me the smile I've always dreamed of (and will not disappear). I'm still working on smiling confidently, but how exciting it is to know I can smile without shame anymore. For those of you afraid of stepping into the dentist office I highly recommend Dr. K. She's skilled, compassionate and patient. Never give up on your dreams.

While I was treated with respect from staff, unfortunately, this office engages in practices that…read moreare at best questionable, and at worst, unethical. Like other reviewers, I was told I would need several fillings (4 or 5); when I went to another practice for a second opinion a few months later, they said my teeth were completely fine and no fillings were necessary. The second practice pointed to spots on the X-ray where my enamel is starting to degrade, however, as they explained, drilling and filling is not necessary until the dentin-enamel junction is compromised, and preventing further damage is best done with flossing and brushing. I appreciate a preventive, conservative approach when it comes to my healthcare (as well as not spending unnecessarily), so perhaps Capital City Dental and I are not aligned in our goals and outlook, but to receive such drastically different perspectives on what care I needed was a red flag for sure. Another red flag at this practice was how much they push Invisalign, which in my case was suggested for purely cosmetic reasons; I never mentioned an interest in this, and actually am happy with my smile, so to imply that I need to spend thousands of dollars to "perfect" my smile is ridiculous and a bit insulting. When they mentioned the possibility of doing Invisalign to me, and I declined it, they mentioned it at least two more times (the hygienist and the dentist) AND wrote up a projected payment plan for it. I hate to leave a negative review of a small business, but I left my appointment feeling icky, and like the sole interest of this practice is to make as much money as possible, instead of priotizing patient-centered care. By the way, this review is anonymous, if the owner of this business tries to say I was never a patient here.

I was concerned about my now previous, dentist's, lack of compassion or concern for correcting…read moremonths of discomfort related to work he had done. I discovered Capstone based on all of the positive reviews here and on fb. Dr. Barron immediately identified, and corrected the issue that was causing my ongoing pain and increasing infection. She, and everyone in the office is very professional and welcoming. I highly recommend this practice.

All staff was friendly, informative, and provided relevant details to me in an approachable manner…read more The dental hygienist explained everything she did for me before she did it so I knew what to expect. The cleaning process was pain-free, and they did an awesome job at removing plaque and stains. Setting up a plan for dental hygiene was easy and the dentist was accommodating to my needs. This is by far the best dentist experience I've had and I almost look forward to going back? Who knew you could feel that way about a dentist!

Needed a new general dentist as mine recently retired. Dr. Ford comes highly recommended and after…read morechecking they accepted my insurance plan so it was a given that I just had to go here. I received excellent care and had a perfect office experience. Friendly service and a great space. Conveniently located downtown on High Street. Modern clean office and if there are spots available they have some limited parking in the back lot to save on garage and ParkMobile fees.

Dr. Ford, Kyle and all the staff are so kind and hospitable. The services are efficient and they…read moreare always on time. It smells wonderful and the facility aesthetic is clean, creative and fresh! Best of all -- They treat us like family! Highly recommend!!! 10 out of 10.

Great experience. Everyone is always so friendly and kind. There is music when you walk through the…read moregarden and a water wall inside. I didn't have to wait. They have the highest technology. And, I was able to get my crown done the same day! Igot to watch Netflix, too. It was so relaxing. Definitely not like a normal dentist office. Highly recommended.

Horrible, pathetic service from the front desk. lazy people with attitude. Didn't want to do their…read morejobs. Rude guy at the front desk

Went here for years with no issue--great staff. I own a busy restaurant and have to cancel…read moreappointments sometimes. I always call beforehand. A rude receptionist told me I had to pay $85 next time it happened. So I called and volunteered to pay the fee before rescheduling another appointment. She said I had to pay $255 (!) before I could reschedule because I had cancelled inside of the 48 hours before. I stated this was the first time I was told it was 48 hours and was never notified previously of the fee. As a small business owner, I get it. But to not notify me about the rules and spring that amount of fees on me is probably a consumer law violation! My customers hold me accountable for MUCH less. So much for a great neighborhood practice that once served its neighborhood residents with friendliness and clear communication. I will go elsewhere.

I was a patient for over 30 years but the time has come to go elsewhere. It's part of some larger…read moredental group and it's a revolving door for dentists and hygienist. It's all about the money now and the billing department is constantly making mistakes.

I spent 18 months doing my Invisalign here and that's exactly how long I was told I'd have them…read morewhen I first started. They were extremely transparent about the whole process from the beginning and didn't end my treatment until my teeth were perfect. I am so so so happy with the results and can't stop smiling to show everyone how great my teeth look now! I highly recommend getting treated here (I had visited a few other places before I decided to get my Invisalign here).

Came for an Invisalign consultation and the doctor and assistant laughed at and clowned me for…read morehaving an "old fashioned" retainer that I received in middle school and had no control over. Their prices are insane and way beyond everyone else's. They made me feel insecure about my teeth (which are close to perfect) and pressured me into making a down payment towards invisalign. I later changed my mind about going to them since not only were they rude and unprofessional, their prices are ignorantly high. I am now refused a refund even though I received no services from them. The assistant on the phone admitted to laughing at me with the doctor but said it was because they'd "never seen a retainer like that before". Really funny! Good thing I paid with a credit card and I'm disputing it and getting my money back. Do not give these people a dime of your hard earned money, seriously.

If I could give zero stars that would be more accurate. I called over 3 moths ago to make today's…read more10A Appt and I should've known something was very wrong when the business phone was answered with a simple, "Hello?"; anyway, the appointment was made for me and my 5 year old. I get to the Appt (early) because I respect people's time and appreciate when mine is respected. When I walked in there were approximately 12 ppl in the waiting room. I wasn't greeted upon arriving st the front window, I told them I had a 10A Appt and was told to sign in. I asked how long the wait would be and they looked around the waiting room and shrugged. I THIS WAS THE DENTIST HERSELF! I walked out pissed! An unprofessional mess! If you value your time, don't even waste it. The previously Dentists and their team were lovely we went there for years. Truly unfortunate!

Margaret is one awesome lady! I highly recommend this place to others. Everyone there is so…read morefriendly and kind.

I am a new patient that is terrified of Dentist. I am so pleased that I went to DDS. Dr Seikel…read morewas gentle and through. He explained everything, took his time and made me feel comfortable.

I couldn't recommend Dr. Seikel enough. The office is beautiful, new, and clean. Helen at the front…read moreis always so kind and calls you by name. Dr. Seikel genuinely cares about patients and makes sure that you understand everything going on. He takes his time and never rushes. He even walks through my insurance claims with me to make sure I don't have any questions. Bottom line, I've never had a dentist care as much as Dr. Seikel does and anyone would be happy going here!!