Facility and staff are amazing. Free parking and easy to find. I got a massage there and it was…read morefabulous. I do find it strange that they don't do digital invoices. Will be back!

I went here for the first time today and everything as soon as I walked in went pretty smoothly!…read moreThe environment itself was relaxing and welcoming! I had the deep tissue massage by one of the male RMT and he did a very good job accommodating me and making me feel relaxed and my back doesn't hurt as much as it did when I first walked in! Nevertheless I will be back at this location and the place is convenient because it's not a far drive from my house :)

MY FAV place to go!! They never disappoint me, this set is from the summer one of my fav simple…read moresets. Everyone is so sweet and friendly not only that but the music is always amazing and pricing is pretty good overall I would highly recommend this place

Hidden gem in the middle of Ajax community…read more Must-try nails salon. They do goooood pedicure EVER sugar exfoliating and foot massage with hot stone. For nails, best best best! They can do whatever design you request

I had a very disappointing experience at Pedi N Nails in Ajax and feel it's important to share. I…read morevisited on May 14th and specifically asked for an experienced nail technician. Unfortunately, I was not provided with one. During the pedicure, I was actually hurt -- which should never happen during what's meant to be a relaxing service. For my manicure, I requested coffin-shaped nails with a matte black finish, which is a style I've consistently worn for years and consider my signature look. Instead of simply honoring my request, I was told it would look "ugly, messy, and gross." I was shocked by the unprofessional and judgmental comment. Despite voicing my dissatisfaction with the service, I left the salon hoping the quality would at least hold up. Unfortunately, just three days later, the polish began peeling in chunks, almost as if it had been exposed to acid. I contacted the salon, and they told me to come in the next day. When I returned, three different nail techs worked on my nails, and one of them severely messed up the shape. I brought it to the attention of the receptionist (who I believe may be related to the owner or one of the main nail techs), and she quickly passed me to another tech who looked completely confused and unsure of what to do. As I tried to calmly explain that the shape didn't match my original request, another tech began yelling at me, claiming I never specified the shape -- which was completely untrue. I was not asking for a new design, just a fix for what had been done incorrectly. Even more concerning: two nails broke shortly afterward, and one caused damage down to my nail bed, clearly due to improper application. I called again to speak with the owner. I was told they would call me on Sunday, May 25th, but I never heard back. I followed up again on Tuesday the 26th, and the receptionist laughed, admitting she forgot to pass on the message and that the owner was sick but would call me by Thursday the 29th. It's now June 3rd, and I still have not received any communication or resolution. This experience was not only disappointing -- it was painful, disrespectful, and deeply unprofessional. I strongly advise others to avoid this salon. They rush through services, have inexperienced staff performing procedures they clearly aren't trained for, and show no accountability when issues arise. Your time and money deserve better.

Got a Brazilian done and was nervous because I did not have a good experience during my last…read morebrazilian (from another company). But this place really exceeded my expectations. Place was clean, there were signs everywhere in the store reminding everyone to social distance, frequently wash hands, etc. All customers and employees are required to wear masks and they frequently clean surfaces after each customer. I felt really safe. The actual waxing experience was good. First she made sure the wax was at a good temperature for me - she was very thorough and even got my in-grown hairs out. It also was not as painful as my other experiences in other salons. I was happy with the results! Will definitely come back!

Darsh was amazing bikini and brows were chefs kiss! Will continue to book with her never been…read morehappier!

Had my hair cut and colored on Friday, the color was alright, but the cut…read morewas not worth the money I paid. After sleeping on it, it was a complete mess. I washed and blew dried it myself and it didn't look much better, I don't remember the stylists name. I was very disappointed.

Amazing. Simply amazing. I hadn't gotten a cut in awhile and decided to go for one on a whim. I…read morehave very curly hair so finding a hair stylist that is well versed in cutting curls can be difficult. I was in the plaza and walked by this place. I called to book an appointment for a cut and blow-dry the next day. When I walked in, I was greeted warmly by a number of staff including my stylist, Sabrina. Sabrina took the time to discuss what I wanted and made some suggestions. She recommended a treatment first and told me what the total price was going to be before she started. I appreciated that as any woman knows that walking into a salon can bring on "sticker shock" of prices that you were unaware of until after. After a relaxing scalp massage, she washed and blow dried my hair and then proceeded to give me a dry cut. Dry cuts can be tricky and not every salon/ stylist is experienced in them so I was happy that Sabrina really knew what she was doing. My hair was beautiful by the end of my appointment and I am so happy with the results. In fact, every customer that I saw there walked out with gorgeous hair. I have definitely found my new go-to salon. The salon is an Aveda concept salon but I never felt pressured to buy a boat load of pricey products.Highly recommend Sabrina as a stylist. Will definitely return.

We were running late. Ut they were right ok time. Great massage. Great advice. Already booked in…read morefor the new year.

This is by far one of the most beautiful and relaxing spas. I have been here a couple times now and…read moreafter taking my mother in for their Mother's Day special I'm completely in love with how they treat their guests. While waiting they will serve you tea or coffee, they have delicious little cookies and it doesn't feel like you are waiting at all because of the serene music, beautiful Paris inspired decor, and the SUPER comfy chairs. The staff are all very talented and just from the introduction you can tell they know exactly what they are doing. This place is a touch pricey but well worth it and they have specials all the time. Great for pre prom, they do makeup as well and the makeup is mineral makeup which is natural and not harsh on your skin. The makeup is even available for purchase after. This Is definitely a place worth visiting, either with a group of people, your significant other or just to treat yourself.

Kristen is amazing,friendly and, did an amazing, clean job of my nails. The nail techs seem…read moreprofessional . The person on the phone was very friendly & upbeat. It made me want to come to NAIL BOXX and come back next time.

used to be a regular here for hair care, until the pandemic. I tried to return today and it was…read morevery unpleasant. I had a consultation with an older lady with half colores hair who was very condescending. I was so embarrassed and humiliated with her comments I could feel the other clients staring. When said she had no hope for me and couldn't help she agreed and sent me on my way. such a Shame how this place has changed all the professional ppl gone.

I was a member of lifetime fitness and therefore visited lifespa regularly. I personally loved the…read moremassage service as the RMTs are fantastic however I do find the massage rooms to be a bit cold, and also loud from the gym upstairs. My major complaint is regarding the hair salon, hair cuts are average at best although they do have a few skilled hairstylists who need to go elsewhere. Price points are high for the service provided. Customer service is LACKING. I missed ONE hair appointment due to unforeseen circumstances and the manager emailed me scolding me like a child telling me that I am no longer privileged to make an appointment in advance and now have to pay for all services upfront. LOL what is this a doctor's office? I've been coming here for years. I am shocked at how poorly they treat their customers and have never been treated this way at any other hair salon. I have recommended massages here before and will never again. Due to this, I will never EVER come here again for neither hair services or spa appointments. Lifespa needs an attitude adjustment.

Such a disappointment. This used to be a good place. I came for a massage and even arrived early to…read moreuse the sauna.Instead i was placed in the a closest aka Sauna and it was never turned on.Then I was given a room which looked like a storage area and left for 30 minutes during which nobody came to say anything.When I was leaving the owner was making excuses like it was my fault.She even blamed her clients for being late even though I was early. If she knew there was a problem (and she admitted she did)she should have said something. I thought this was a place to relax. I came to relax and now. Im leaving stressed.Thank you for saving me my money!I spent enough time and money now its time to take my business elsewhere where they care about their clients especially the ones who spend alot of money.p.s. dont take the room in the back next to the laundry room The same fate may happen to you.

Love this place! It's priced competitively, has quite the ambiance. The staff are polite and very…read moreclean. It's conveniently located as well! Came here with my husband for a couples massage expecting nothing much and was surprised at how nice it was, the owner greeted us and informed us on everything they have at their spa. The ladies who did the massage were great and had surprisingly strong hands for such little ladies. I really enjoyed myself and look forward to coming back their soon :-) I would definitely recommend for a couples treat or a girls day!

Good place. I usually use them for manicure/pedicure in the spa chair. Like many places, the…read moretechnicians are more interested in talking to each other than clients. One of the reasons I choose this place over others is that they don't use power tools (Dremel) on my nails. The big plus for me is the foot and calf massage. I love it. They ask that you buy a small kit for personal hygiene reasons for a nominal fee ($1?). I leave it in the car to remember it for the next time. The massage chairs sometimes have service issues and aren't always working. CP24 is often showing on the TVs, so I bring an e-book or a friend to chat with.

I frequent this nail salon even though I live in Pickering. I have only ever had Shellac manicures…read morethere from a lady named Nancy. This salon is clean and reasonably priced - $33.90 after tax for a Shellac manicure. My nails always look nice, however, some visits turn out better than others, for example sometimes my nails don't seem as shiny as other times even if I am just getting the same colour again. I have never experienced any cuts or rough handling and I enjoy getting my manicures there. Have I had better manicures at other places? Absolutely, but the cost difference is significant. For someone who only gets Shellac every couple of months as a treat, I consider Pro Spa a solid choice and I will continue to go there. The only real negative I could say is that I have had to wait 15-20 minutes sometimes before my appointment begins when I arrive on time (although I did not have to wait when I was there today), but this is usually due to people being late before me I imagine. Overall take: For the price, this is a good spa.