Great experience and even better outcome for my varicose veins! Dr.Rubano is amazing! He and his…read morestaff are top notch. I have zero regrets about having my surgery and just wish I'd done it years ago.

Nobody answers the phone and nobody responds to voicemails. I can't even get a referral scheduled -…read moreis this place still even operational at this point?? I can't imagine their quality of care is any better if they take this long just to respond to just voicemails as is...

This review will only discuss the quality of care, since none of the billing has had time to…read moreprocess yet, and I see the concerns of other previous reviewers; I have had similarly ridiculous, convoluted issues with OHSU in the past, so I am wary of the fallibility of a health care provider's billing department. My wife underwent a minor but still somewhat frightening procedure involving an epidural-like injection into her spine, to alleviate the pain and symptoms related to a pinched nerve between two vertebrae. Thankfully, she felt she was in good hands with Dr. Kafrouni who, despite looking a bit like a young John Kreese from Cobra Kai, was exceptionally caring, communicative, reassuring, knowledgeable, and clear in his descriptions of the procedure itself, as well as all after-care instructions. Whether this procedure will be the silver bullet that fixes my wife's issue has yet to be seen: the effects of the injection will take days to manifest, and a full vertebrae-replacement surgery is still in the cards if it doesn't). Either way, Dr. Kafrouni's insight into the nature of her suffering, the likelihood of it being transient versus permanent, the symptoms to watch out for (in case of the latter), and the path towards total recovery, in addition to his excellent surgical prowess and incredible bedside manner, made the whole experience so much less frightening and frustrating as it could have been. PeaceHealth as an entity may not be perfect (far from it), but surgeons like Dr. Kafrouni aren't far off the mark.

The surgical staff was fine; but if you value your credit rating, think twice before using…read moreSouthwest Washington Regional Surgery Center. Their accounts receivable is pretty incompetent. My good credit is very important to me and I always pay all my bills promptly. Receiving collection threats when a payment has not even been definitively requested is insulting and irritating. I will definitely look for a different surgical center should I ever need such services in the future.

These guys had a great bedside manner. It was stressful being told you need surgery, thankfully I…read moregot Dr. Harden & his assistant Rosie. They were upbeat & took the time to explain what was going on, where we were in the process & what options we had. He's a pretty good artist on the whiteboard too! If I find myself back @ the hospital, I know who I'm asking for.

Dr. Paul Kaminsky is the best Colo-Rectal Surgeon this side of the Mississippi! Not only does he…read moremake it a point to accept as many insurance types as possible to ensure anyone who needs help can get it, but he's also incredibly skilled at what he does and has a stellar personality/bedside manner. Dr. Kaminsky is a real one and I will be referring anyone/everyone I know, in need of any rectal assistance, to him. I had my consultation with Dr. Kaminsky on 11/28/22, then my colonoscopy with him 12/9/22 and my surgery with him 12/13/22. I **highly** recommend Dr. Kaminsky! I'm actually looking forward to my next colonoscopy with him! Thank you Dr. Kaminsky!!

From the owner: We've put together a team of talented surgeons -- experts in the science and art of minimally…read moreinvasive surgical procedures. We know that the prospect of surgery, no matter how minor or minimally invasive, can be a cause of stress, worry, and anxiety. That's why we've reimagined the clinical setting. We want each of our patients to feel welcome, safe, and attended to. The surgeons at NWMIS work across a wide range of disciplines and specialties. Our care is both comprehensive and personalized. You can trust us to place our focus on you and on making each surgical procedure we perform as pleasant an experience as it can possibly be.

We had a very pleasant experience on our visit here. The staff were polite and helpful. The coffee…read morewas hot and good, and the atmosphere comfortable. They provided free WiFi and good parking.

If I could give it more stars I would! I am really happy when a provider's staff is efficient and…read morehelpful. This staff was so far above that that I was amazed and inspired. From the woman who checked me in, to lovely Kim, who prepared me before and after the procedure. Sarah and Dr. Balog and the efficient x-ray tech. Superlatives don't often come to mind when describing a medical procedure. But I felt truly cared for. Each person approached their role with ease and openness and connectedness. It was really amazing. Thank you!

The staff here was extremely, over the top kind! From the receptionist to all the medical staff. My…read moreRN was Amanda, and she was really funny and nice. She made me feel very comfortable and safe. The other staff was Beian, and he was just as nice, as well as the final RN before the procedure done by Dr.Polo. They kept asking me if I had any questions about anything before we proceeded to the next step, which made me feel even more secure about the procedure. When I woke up the ladies were so incredibly friendly and made the process as well as having a surgery could be. As someone who also works in the medical field, I was happy to answer the many many times they asked me to confirm my information for safety. They were prompt and on time. I would highly recommend this place for yourself or loved ones. Another thing, I noticed a few of these reviews mention a long wait time. While that may be an inconvenience, it is just because the staff members are working with other patients to ensure their procedures are going as planned, and looking out for the safety of each of their patients. If that patient was you, I'm sure you'd appreciate it too. The medical world is a very unpredictable world!

i suggest to avoid east pavilion sca health surgery center, and use instead a more reputable…read morefacility like providence hospital. this center is located inside providence hospital, but not affiliated with providence. this center is not on the epic system, which all of my medical records for 16 years are, at providence health and legacy health. i had to fill out my record, allergies, medicines, surgeries from memory on their form. no one gave me any verbal messages or instructions on the phone, only sending me emails telling me to sign on to their system. my surgeon is amazing, but she prescribed me a drug to which i am allergic. if she had been able to access five years of history with legacy urology and from 2019-2024 and providence from 2024-present, she would have known that and the history of my bladder struggles leading up to this surgery. no one instructed me to take any type of special showering verbally on the phone. i read this in their massive paperwork embedded on page three only saying, "as your doctor instructed" and no directions. my doctor did not instruct me, or if she had, i last saw her 12/18/25, and the surgery was 5/13/26. i am 69 years old, almost 70. for any surgeon notes, i had to also sign into another non-epic system, athena health, which i could not access through my phone. this is the worst part: i live alone, close friends are physically in other states. an acquaintance of mine offered to take me home. she is a business woman and would be in an important zoom meeting from 10-11 am. the center didn't tell me the surgery time till 1:00 the day before. at that time i was told to be there at 6:15 am and would be ready to go by 9:30 am. i told my ride that, and she said if not, she could pick me up at 11:00. i told admitting all this before the surgery. everyone was kind and as they should be up to my waking up from the surgery. then they were horrible. this 25-something year-old nurse texted my acquaintance during her meeting from my phone, and came into my room over five times between 10 and 11 nagging me and also calling my friend during her zoom presentation at work because i wasn't ready to go till 10 am!!!! my friend did call the center back while on her zoom call on her laptop, but no one could speak to her from the center. they even nagged her when she got there to wait at the curb, while she was still in her zoom call transferred to her phone, so it was definitely interrupted. i finally told the nurse to leave my room and not come back. then her supervisor came in and did not apologize for her charge's horrible behavior but insisted it was my fault for not reading that the ride was supposed to come within a half hour of go-time. like that made it okay to harass me and my acquaintance. no one went over after-care instructions with me, or double-checked how i was until it was time to leave. i know my blood pressure sky-rocketed, and i also have heart disease, but they only were concerned about this when they started unhooking the monitors at the last minute when my ride had arrived. now they wanted me to stay another hour, but i knew my blood pressure wouldn't go down till i was out of that emotionally toxic atmosphere. they didn't even know i have four stents in my heart arteries, including in my lad until the nurse went over the health questions before surgery. (i have had heart disease since 2006.) and still, they didn't keep a close eye on my blood pressure they were so concerned with sending me home that they failed to check on how i was. they just had me quickly sign things to get me out. i heard things like "she's the last one here" at 10:35, only an hour or so after i woke up from an invasive bladder surgery! the center instead gave my acquaintance the written aftercare instructions , which she just gave to me in the car to read. and i did have questions about how to help my throat and voice since they intubated me instead of running oxygen through my c-pap non-invasively, like legacy and providence do. scarey experience, but i believe my doctor did a good job on the surgery.

I went here to see about an injection for me knee. The doctor was great and said I had a choice of…read more3 injections: cortisone, hyerlonoc, and one other. I then had to wait to schedule this until the injection was approved by Moda. Moda approved Efflexa, a certain brand, but this place doesn't have it. So I had to do the work to call Moda, and even the pharmacy where the injection comes from called me, before I got an approval letter for it. ROC said that they don't carry what was approved. What??????!!! Even Moda was confused. I'm just going to go to another orthopedic. I can't even call to talk to someone. Whoever replies to the texts lacks customer service. It has been about two weeks since I was there!! So Moda said to try someone else. Funny, they mentioned to me that ROC advertised Euflexxa. Tell your employees then. I was so incredibly disappointed.

If I could give them a zero star score I would. My husband had ankle surgery and what a disaster…read morethat turned out to be. 2 weeks after surgery we returned for the bandages to be removed. To our dismay he had developed necrotic skin (serious infection). The doctor picked off the dead skin, and had techs cast over it. No antibiotics and no show of concern. Fast forward 3 weeks and back to the office to take off the cast and review the progress. Now there was a hole on the top of his foot and the infection had obviously spread. Doctor wonderful was leaving on vacation, so he called another surgeon to fix his screw up. Surgery # 2 removed all of the dead tissue and place a mesh over the large hole in his foot. Surgery # 3 more surgery to remove dead tissue and replace the mesh. Still no antibiotics and a trip to the ER finally antibiotics were prescribed. Surgery #4 skin graft over the hole. #5 doctor wonderful removed all of the metal and screws he'd placed in his ankle to begin with. The infection now required high powered intravenous antibiotics that almost killed home He ended up in the hospital for 5 days. #6 we found a wonderful ankle surgeon in Seattle at UW. It took him 6 hours to fix the damage done by ROC orthopedic. All of this has been going on for going on 2 years. No apology. No concern expressed by doctor wonderful. Our lives have been turned upside down. I would add pictures of his ankle; but they are too gross.

I look at my before and after pictures of my breast reduction and I am so happy! I am lifted, and…read moresymmetrical. I can workout without thinking about bouncing breasts!

So MANY things about my reconstruction surgery did NOT go as discussed! I had numerous concerns I…read morecalled and emailed about, but was repeatedly told nothing was wrong and to just wait it out. It turned out quite a bit was wrong. After my 6 week mark I was medically released and Dr. Jenq no longer responded to my calls and emails. I attempted to appeal to higher powers to see if there was an option for correction, but was told by "the powers that be" (and my insurance) that the doctor said, "I got exactly what we talked about and she did everything right." Then was also told, "Sorry you aren't happy." It literally looks like a half a job was done, but I have been dismissed multiple times and advised at multiple levels that I will NOT get help. Anyone who sees me can tell I am deformed now, but I was dismissed sight unseen! ** Pics attached ** This is the only platform left for me to be heard ... DO NOT USE THIS CLINIC, especially if you're LGBTQIA++

Fast-forward to 10/25/2021. I found another surgeon because what Dr. Gellman did was complete…read morenegligence. I begged him to refer to me to physical therapy for my injury on each and everyone of my visits. I fractured my tibia and fibula in multiple places and required hardware that he put in from my ankle to my knee. He kept telling me it wasn't necessary, over and over again. I even went as far as calling physical therapists on my own and spoke with several about my situation and all of them said yes I needed PT but needed a written RX from my surgeon. My foot did not even sit flat to the ground, it was stuck pointed! I could not even stand straight and he still had the nerve to tell me, it wasn't necessary and wouldn't help my situation, that walking would be what helps my ankle. As of today, I found a new surgeon and he had to go in and fix everything Dr. Gellman did and I had to have another surgery and start all over again. My foot now is flat to the ground and I went through a total of 10 months of physical therapy! Unfortunately the damage is done and I am unable to move my ankle and it is completely fused and all I can do is move my toes. So thankful for my new surgeon and his team that helped me get to where I am today. I am not even sure how this man Dr. Gellman is still in practice! PLEASE WHATEVER YOU DO, DO NOT SEE THIS SURGEON EVER! BEWARE. I saw him for a fractured ankle this year from an accident. All around not a good experience with him or the staff. It took two phone calls to even get through to his medical assistant to get an appointment after being discharged from the hospital and that was just the beginning of ever trying to get through to anyone. On two occasions I had postoperative questions and it took three phone calls and five days later, I finally received a call from his PA and with the second call, I never received a phone call back. I was just like never mind I'll just wait for my follow up appointment to ask my questions. I still have a phone call and an email from three weeks ago that has never been returned. Terrible. Dr. Gellman was for the most part just okay. At times I wondered if we were dealing with the same injury. He did not at all have a good bedside manner. He was literally in and out in minutes, leaving me feeling frustrated. I left his office twice in tears. At one of my appointments I was trying to understand my injury and my healing process and he said "I am not trying to argue with you." He did not take the time to listen to me and my concerns. He came off very condescending. I knew at that moment that I was going to find another surgeon to take on my care and that's exactly what I did. I found an amazing orthopedic surgeon and his staff are incredible. I'm finally on my way to healing. i wish I would've done this months ago. I work for a surgeon at Providence Hospital and this type of behavior from Summit Orthopedic is completely unacceptable.

Dr Gellman recently treated my husband, who had 14 yr. old hardware in his leg that became…read moreinfected.   We knew he needed it removed back in January of 2019, but pushed it off after realizing the difficulty in finding an Orthopedic Surgeon who would take on his case.   Dr. Gellman was recommended to us as a "last resort"; It alarmed me to hear those words associated with the recommendation.  We moved forward with scheduling an appointment; that came with its own hurdles. Reason being, Dr. Gellman has clinic ONE DAY a week! His MA was very apologetic, after hearing the repeated apologies, I realized it's part of her script.  Ultimately, my husband was seen.  I didn't know how to interpret Dr. Gellman's demeanor; he wasn't rude but he was standoffish.   He asked a few personal questions, then laid out the treatment based off what he saw, it was the most rushed office visit I've experienced.  He did ask if we had any questions, all while ushering us out the room.  After the consult we didn't receive a summary of the visit.   Then came the ordeal of surgery!  Before we left the office, we booked the surgery with his MA.  As the time neared, I thought it odd we hadn't heard anything from the office, MA, Dr., Anesthesiologist, nothing from anyone. After SEVERAL calls/messages left to the MA, I finally got a call back. She confirmed what I already assumed, they had cancelled his surgery. It was poorly handled and upsetting.  We had shifted our lives in preparedness for this surgery, that was now not happening.  At this point we had no choice but to wait and see what could be done.  We eventually got him booked the following week. The day of the surgery, we saw his PA first, whose just as impersonal. She didn't bother to introduce herself properly but did so after realizing we had NO clue who she was!  When we booked the surgery, we were told it would be a day surgery.  That too turned into an ordeal with an unexpected four day stay at the hospital!!  After all was said and done, my husbands medical needs were met, but the experience and interaction  was unpleasant.  Dr. Gellman is knowledgeable and a talented surgeon.  What he lacks is compassion and bedside manners!  I would suggest a training in unconscious bias would greatly benefit him.