I was seen at The Vancouver Eye Care clinic by Dr. Sayge M. Heintzelman for swelling of my left…read moreeye. I explained to her that it has been two weeks since the swelling started and it has not gotten better. She looked at my eye and explained I have some clogged oil glands and recommended that I apply warm compresses and prescribed me an antibiotic due to possible infection. We discussed other options such as "topical drops" or draining the oil glands if my eye got worse. Two days later the swelling in my worsen towards evening time, so the next day I called to make an appointment to see a doctor. This time I was seen by Dr. Shauyene Hsieh. She walked into the exam room and asked me to explain what was going on, so I explained to her what was going on with my eye. She looked at both my eyes and said she is going to order me allergy drops, after I had already explained to her that I have been using allergy drops, warm compresses, and been on antibiotics for the last 2 weeks. I asked her if she can order me "topical antibiotic drops" she proceeded to laugh at me and said "topical" and antibiotic drops drops are the same thing. I felt humiliated, not only was this doctor not listening to a word I was saying but she was now laughing at me. I felt as if my medical needs were not being addressed and I was being rushed out. I explained to her that Dr. Heintzelman said that if my eye got worse that we can look at other options such as Topical drops. She snapped back at me and said it was not included in her notes and continued to ignore what I was saying. At this point my husband could see that I was getting frustrated so he asked her about steroid shot to drain the capped oil glands. She was very short with him and asked him if she should repeat the treatment plan which we just went over. It's expensive to see a Specialist. If I could have avoided seeing one I would have, but since I was in pain I had to come in twice in one week. There should never be a reason why a patient who is paying to see a provider be treated in such manner as I was. A patient should not feel afraid to ask questions because they are afraid the Provider might get upset with you or laugh at you for not using the correct medical terminology. Dr. Shauyene Hsieh was unprofessional, rude, and uncompassionate. She was slamming things down as we were leaving the room. No one should be treated the way I was by Dr Hsieh. It was unethical, and absolutely unacceptable. I walked out of the appointment feeling humiliated and without answers.

I just moved here within the last year. I was worried I would be able to find an Physician…read morecomparable to my choices in Los Angeles. Dr Hsieh (pronounced Shay) is a Class AAA+ in my book - so happy to have found Vancouver Eye Clinic.

Doctors are not nice or knowledgeable. Told me some wrong info that I googled after. Also was put…read moreon hold without being told I was going to be put on hold and I ended up hanging up because they never came back on the line. The lady working had the worst attitude. If you don't want to work there then quit and find another job. It's not our problem as the patient. We just want a copy of our prescription sent somewhere. It's not that big of a deal.

The eye doctor and technician were great but there was a language barrier between myself and the…read morethe technician . I asked if I could request another technician at my next visit with a better understanding of the English language and spoke to the office manager Julia who was terribly rude and and left a very unfavorable impact of the whole office!

Quality of care at this location is okay. I was there yesterday and I waited for my turn while…read morewatching other patients go in. When I spoke up as to why I wasn't being called there was 'confusion' which agitated me. I arrived on time but was in there for two hours. My exam is what took the longest. Something is wrong with this location's process. Care quality needs improvement -- learn from other locations. Checking in was quick but waiting with no explanation is not acceptable. I've been to the Columbia Tech location and the exams never took two hours.

i had to miss an appt. I called 48 hrs prior to missing appt. which is their proto call. I had an…read moreurgent surgery that required me to miss my appt. i rescheduled and made that appt. I sold my vehicle and Im 17 mi away from the clinic and just far enough out that we dont have public transportation where I live. its taking me a while to find alternative transportation thru my health insurance and have to learn that system and set up accounts to be able to use the services. once i got that figured out i call to make and appt and they discontinued my care over 1 missed appt. they called several. i called in advance of any other i missed appt. my reasons were valid.

Fantastic Doctor!!! He takes great care of my whole family! Listens and makes recommendations…read moreaccordingly

Best Eye Doctor EVER! And we've been to a few! We first saw Dr Brittan because he was in Fishers…read moreLanding and it was convenient...Now we happily drive across town to his Hazel Dell office. Three of my children needed glasses/contacts starting in elementary school. One of those three had a unique farsighted eye condition that required special glasses to "train" her eyes to grow properly. After less than a year her eyes responded well and she no longer needs glasses - huge blessing!! Dr Brittan is knowledgeable, personable, patient, and somehow makes these appointments fun for them! My husband and I see him as well. Thank you Dr. Brittan and all your support staff for helping us with our unique eye needs!

Near & Far Vision offers a personalized and efficient experience. I traveled from out of state to…read moreconsult with Dr. Tian due to a complex situation from a poor outcome of surgery done elsewhere. Dr. Tian thoroughly reviewed my case and presented options that other Doctors had not thought of. The practice has all of the newest top of the line testing equipment. The spacious, beautiful, comfortable and clean clinic combined with the kind and experienced staff provides an unrivaled level of care.

I had LASIK on my left eye and ICL on another one. Right one after another. It was so fast. I would…read moresay 5-7 minutes for both. Had no pain at all in both cases. Right after I went home. Ate a good meal and had a sleep for 16 hrs. My husband was giving me two kinds of drops I was prescribed during the nighttime and in the morning and pills before I went to sleep as well. I can tell you that I had no irritation or pain at all. If I would have to rate my pain - it would be zero. It was an amazing experience! Both doctors: doctor WILL (LASIK) and doctor TIAN (ICL) as well as all Will Vision team done a significant, amazing, great job. It's now 19 hrs after surgeries were done. I have 20/20 vision, I continue to have my drops every 4 hrs. I don't feel anything that would remind me I've ever had an eye surgery done, even though it was done 19 hrs ago. I WOULD DEFINITELY RECOMMEND this clinic WILL VISION & LASER CENTERS and the best doctor ever JACK TIAN! My ICL went so fast and smooth, I've not even realized it's started and it was done already! SO IMPRESSED! I would rate my experience as 100 out of 10. May the Lord reward you!

Dr. Kim is a fantastic physician. I appreciate his demeanor which is friendly, confident, and…read moredirect. He is extremely knowledgeable and not only takes his time during your examination, but in answering your questions. The staff and assistants are very professional and the office clean with up-to-date equipment. Even though there are other doctors in this office, it never feels crowded or rushed. I am so lucky to have found Dr. Kim as my eye doctor and I've recommended him to family and friends.

Dr. Kim is an awesome guy! Id recommend him !…read moreSuper Dr! My Highest Rating !

I've decided to take time and update my review because I made an appointment for an exam to…read moredetermine if I can have cataract surgery. The exam took almost two hours which was exhausting. I recognize that eye exams are tough for me because I'm a blinker. Although they have state of the art equipment the staff needs to make sure that the client is comfortable through the process. I must have gone through six rooms before the exam was done and some of the rooms the technician had to get help to make sure it was accurate before pics were taken. I spoke with the doctor and he reviewed the findings but his bedside manor didn't leave much to be desired. I was told the exam would be valid for 90 days only, When I went to the front to check out the woman said the exam would be valid for 120 days. There seems to be a lack of understanding within the office. I haven't decided anything yet as I'm processing the overall time spent and how I felt after. Recommend re-training your office.

The cataract surgery was performed smoothly. The staff is polite and welcoming. I didn't feel…read morethat I was part of assembly line surgery. One day after surgery I notice a marked improvement in my vision in the eye worked on. I have only two comments regarding the experience. First, customers should be reminded that shuttle transportation service is only provided if the patient requests it in advance of the appointment. Secondly, giving patients the option to dispense with the pre-surgical Christian prayer is appreciated. But providing customers with Christian literature as a post-surgery gift may not welcomed by more than a few. While Christian proselytizing might be welcomed in more conservative communities, leaving bibles in the waiting room are a more accepted practice in the Portland metro area.

I have nothing but amazing things to say about this center! Honestly I was super skeptical, and…read moreasked lots of questions about the procedure, technology, and experience. I was incredibly impressed and will be referring my friends and family here. The doctor was very kind and all the people kept me up-to-date on what was happening during the procedure. No issues with healing and my eyesight is fantastic. Before, I was super uncomfortable in my eyeglasses. Now I can wear fun sunglasses, not worry about my glasses falling off when doing something active, and my life is super improved. Only thing I would recommend is scheduling the procedure later in the day since you are supposed to nap for 4 hours afterward.

GTE solutions is a fantastic company to do food and or alcohol demonstrations in grocery store!…read moreCustomers absolutely love love trying the samples from their local grocery stores! My favorite Gig Job ever!!! I plan to do it much more often after I retire but it's a great opportunity for college students as well! So fun if you love people and you love interacting with your employer through email, you have a smart phone and you love being an ambassador for vendors! Go for it!

I've been coming to this Vancouver Clinic location since 2019, when my PCP moved out of state and I…read moreneeded to find another doctor. There weren't any female doctors at the 87th location, so I decided to start coming to the Salmon Creek location. This location is very similar to the 87th location I'd been going to for years. Same spa-like feel when you walk in with water fountains and a real calming vibe. There's plenty of plush chairs and benches in the long lobby area with plenty of gender neutral restrooms and hand sanitizing stations. They also have a pharmacy and lab for bloodwork. I appreciate not having to go to different locations to get things done. They use the MyChart app, making it easy to schedule appointments, pay bills, and ask your doctor's team medical questions. It's very easy to use and I usually get responses within 24-48 hours. Overall I am happy with this Vancouver Clinic location. I will continue to come here for as long as my PCP is available.

I called before my appointment specifically to verify that my insurance was accepted and was…read morereassured that I was in network. The very next day, I was told I owed hundreds of dollars because the provider was actually out of network. When I explained that I had called in advance and was explicitly told otherwise, the response I received was shockingly dismissive and condescending: "It doesn't matter," followed by, "You owe this amount, and we don't negotiate." No one should be treated this way, especially when they're already dealing with health concerns. The lack of accountability, compassion, and professionalism was incredibly disappointing. Be sure to verify everything yourself before receiving care--I felt this was a classic bait-and-switch experience.