Will not answer the phone, and when they do they just place me on a hold. Been trying to reschedule…read morefor a week now.

Worst pain of my life. They injected a huge amount of numbing medicine in the roof of my mouth…read morewhich separated the layers of skin creating an excruciating pain experience. I should have left then but I waited till the pain subsided and continued. During the work on the tooth needing attention, they filed down a filling on a different tooth that they were not asked to touch and without my consent. The filling fell apart that afternoon. It was a horrific experience. I refused to pay explaining why. They did not care and turned me over to collections. I paid the collections company while being a bit satisfied that the horrible Dental office did not receive full compensation for their awful services.

Greyrock Family Dentistry worked out well for me. My first interaction was on the phone with Brynn…read morewho was pleasant and helpful. Brynn set up my appointment with Peggy, the hygienist. Peggy did a great job of examining and cleaning my teeth. She was was very thorough. Dr. Roeder did the final portion of the exam and made me feel that I had made the right choice in coming to Greystone Family Dentistry.

I've been going here for about a decade now. I completely trust both drs and couldn't ask for a…read moremore comforting team. Dr. Brewer, Dr. Roeder, Laura, Brynn, and Kris have all been especially amazing over the years. They really know their stuff and they have never pushed unnecessary procedures on me. Having a good dentist is so important and I would follow this team anywhere. I don't even live near their office anymore but I drive up. Highly recommended. They get my "Elite" seal of approval lol. (Please don't confuse this Dr. B with another local DDS of the same name. This guy is the one I recommend ;)

I had a very disheartening and unfortunate experience with the receptionist and insurance…read morecoordinator of Spring Creek dental. I had been experiencing some blinding pain and scheduled an appointment for a dentist to look over my teeth and help identify the cause - this insurance coordinator booked me 10 days out full well knowing and approving me paying out of pocket. Less than a day before my appointment, she called and left me a voicemail simply stating they would not be able to see me tomorrow or ever. When I called back to inquire, the receptionist and insurance coordinator became agitated and defensive going so far as to raise her voice over the phone with phrases such as "are you serious?" and "I don't know what to tell you". I did not once raise my voice or speak disrespectfully to the staff. Shame I never got to interact with the dentists or hygienists as they come highly recommended. Would not recommend this dental office to anybody due to the unaccommodating nature and overall lack of ethicality handling a situation with an individual experiencing extreme distress due to dental related pain.

This is a high class, professional office with a sincerely kind team. They seated me promptly for…read moremy first appointment. The assistant was experienced, professional but most importantly she was kind, gentle and friendly as she took my full set of xrays. The doctor came in and he considered all of my concerns after checking my medical history. He did a cancer screening and checked my gums in addition to evaluating my xrays. I never felt rushed, yet I did see their concern for my dental care. The dental hygienist, Jamie was super gentle. My husband, daughters, their family members all go to this office. I highly recommend this office. A big thanks to the staff for making me feel comfortable at a dentist office!

I've been coming here for many years and am still treated like a new and wonderful patient. The…read morecare received here is top notch and I've always felt like I was here as a family member and not just another number of dollar sign. I feel comfortable bringing my kids here and know they too are well taken care of. For your dentistry needs and wants Dr. Pass, either of the two, are here to help you! The location is convenient and has ample parking. There is ole rut of room to park and the office is close to Old Town. If your teeth aren't numb, grab a bite to eat afterwards or hit up the local grocery store for something later one. This is my go to dentist anywhere and I recommend them to everyone.

I was given bad information when I went in. I checked to see what my insurance/medicare would…read morecover. I was told it would cover my initial visit (exam, cleaning, x-ray), but would be 'out of network' for other procedures. I verified again that my initial visit would be covered. I made an appointment based on the information I was given. I filled out the paperwork I was sent in line. I received reminders of my appointment of 1/2 hour before the appointment I made. When I got there I asked about that, and was told they were running early. How could they have know that 3 days prior? Then I again verified my expense and was told that Medicare would only pay a small amount and that I would be responsible for the additional charges. I asked what that would be, and was told 'it depends'. I like to know up front how much things will cost before I receive the services. I was unhappy with the reply, and left. They were annoyed and told me the time had been set aside for me.

I had a procedure done, and it failed within a week. Was told to have another dentist do the repair…read moreto fix his poor repair. I way over paid for this very weak repair, was charged $1000, which i ended up buying and repairing myself for less than $100 in exact same stuff the doctor used. My self repair has lasted a month now, and is smoother and feels better than what Dr. Johnson attempted. You'd figure for $1000 that i was charged, I'd have some sort of bionic repair to last, and all i got was a squirt of glue resin hardened by a uv light, and 30 minutes of his time which he, I'm sure ran laughingly to the bank to pay for his new office. Im only giving two stars because Dr Johnson might be a nice guy, but that his work procedures are not good, and his pricing is ridiculously HIGH!!

Went to see Dr. Johnson for a consultation. The office staff was very professional and welcoming…read more Dr. Johnson was helpful and very forward about how I needed to proceed. I'm grateful I was able to see him.

The staff is always friendly. The hygienist does a great job cleaning and educating. The dentist is…read moreawesome and personable. I love going to the dentist!

Dr. Johnson and his staff are extremely kind and professional. I have a pretty extreme phobia of…read moredentists, and both everyone working there was very patient, gentle and thoughtful. I had visited one of the big chains (Modern Dentistry) before visiting Dr. Johnson and had received a quote for several thousands of dollars worth of work. It surprised me given the overall health of my teeth, so I went for a second opinion with Dr. Johnson and ultimately had everything resolved for under $300. The whole experience made such an impact on me, I transferred my husband and two teenaged children under his care immediately. This was an excellent experience.

Slootmaker Family Dental has taken away all of my anxiety surrounding dental work. For 9 years I…read moredid not go to the dentist because it made me so nervous but I decided to give this place a try and they have completely taken away all of my worries and have given me back so much confidence in my smile. I am so thankful for the staff for always being so encouraging and personable during my appointments!

Not only is Colleen a great dentist, but she has assembled an amazing team who truly know how to…read moretake care of people, not just teeth. She has the best oral hygienist in the area, and her front-office staff handle billing and insurance with ease.

I had read so many good reviews on this place, so a few years ago I called and asked if they had…read moreopenings. They said there was a 6 month wait, but after 6 years (bad me, I know), I decided to wait it out. I arrived my first visit and had the best dental visit of my life - almost no pain (X-Rays suck when the plastic hits the bones in your mouth, that's inevitable). I made my follow-up appointment for six months right then and there. Ever since then, I've had the pleasure of having Chelsie as my hygienist and will request her if possible, for every visit. She's friendly and interested in her patients' lives while not asking them questions while she has metal tools in their mouths. I've never had a pain issue when she's been working with me. Angela works the front desk and has been beyond helpful with me from making my first appointment, through changing my insurance and ensuring I was covered by the new company. She's friendly and makes calls and texts to confirm things when I had any questions with no hesitation and complete honesty. Everyone who works for Dr. Buxton (and Dr. Buxton himself, obviously) has made me a customer for life! I've recommended this place to all of my family members and they are on the waiting list!

Dr. Buxton and his staff provide a wonderful experience! The ladies managing the front desk have…read morebeen so pleasant whether I've dealt with them over the phone or in person. They signed me up for their loyalty program for patients who pay out of pocket and up front which makes their already reasonable prices even more affordable. At my cleaning, Nicki seated me right on time and took amazing care of my teeth. She was also very patient and kind about navigating a full mouth series of x-rays despite my gag reflex! Then Dr Buxton came in to do an exam and talk to me about a couple concerns I had. The office was sparkling clean and I felt very safe there despite the ongoing pandemic. I definitely received five star service and am so thrilled to have found a great dental office!!! Thanks guys.

Ok. I only came here to get the address to map it to their office and let me say I was appalled by…read morethe reviews??? So far Dr Merrit has been the opposite of rude! Especially for an orthodontist! I don't know how these reviews make it seem like it's *pulling teeth to get an appointment* their front desk is very nice. Had some implant work done 2 weeks ago and she did an amazing job. I will update on the finished product but seriously I feel like the people leaving the 1 star reviews might be the problem not Dr Merrit.

I was appalled at the treatment I received from Dr. Merritt and her front office staff after my…read moreinitial visit in which she went through her recommendations, but since it was my first time with a periodontist, she even said I was hearing words I never heard before so what she was telling me was very confusing to say the least. I also left without my earrings that I had to remove for x-rays. After leaving, I had time to review the primary treatment plan and then had questions to ask. I called and asked if I could stop by the office to pick up my earrings and ask Dr. Merritt a few questions about my treatment. I was told that I would need to be put back in the chair and charged $75 over and above the over $10,000 estimate. When I questioned why was, I was told there are other periodontists in Fort Collins. I started to ask her another question and realized that I just didn't want to deal with this rude and money-hungry doctor. I will go to someone else for sure.

This dental service did a 4 on 4 procedure. At the time the implants were placed the prosthodontist…read moresaid that one of them would fail which was very disturbing because in 2019 the cost was $12000. Today I had to go to another prosthodontist because not just one failed two failed and I am spending another $12,000. Implants should last indefinitely and that is why I chose the implant option rather than dentures.

$30,400 upfront for hybrid fixed dentures with an agreement to pay $2K additional if "finals" get…read morereturned to their local lab for changes I wanted. After payment and service began, Original Prosthodontist (OP) wants to skip wax and begin by scanning current finals. His 1st temps were delivered from an AZ lab. (bottom set on 1st photo comparing to bosses last set & top set on 2nd photo comparing to Replacement Prosthodontist's (RP) set) OP's 2nd set was not delivered to me due to poor quality (See screenshot of text from OP to AZ lab), yet FRDP billing records show I was charged $4K for them. Without my knowledge, OP's Boss moves my case from AZ lab to a CO lab, producing a different looking set. (See photo with screenshot of text between me and OP). One of the selling points was they used a local lab, the AZ lab was a surprise. Boss locks OP & staff out of practice and replaces my OP and crew. Replacement Prosthodontist (RP) starts with wax that were set in too far & the teeth too short, producing a toothless look. With resistance, she adjusted the wax out more to support the lips and raised the teeth. I signed "in the ballpark" agreement with my notations of fixes, and then okayed to move to temps. The temps came in without the fixes. The teeth were not brought out more & most disappointing was the midline was still canted. She told me I could get fillers and botox to get the lip support, despite having it with my current finals and the temps delivered from my OP. I was repeatedly told the midline is where it is suppose to be, that it lines up with my crooked nose and lip. I repeatedly asked for a vertical midline, not canted! The office manager (OM) said in a phone call that RP did not charge for her work because I was not happy. Boss takes over my case to avoid issuing a refund, saying I won't have to deal with the RP or her rude assistant. Both of which I gave gifts to. The Boss begin with wax. My husband and I approved the wax set, but were disappointed when the temps came in completely different looking. Larger teeth and only a small gum line. The entire prosthetics were over-sized, making it difficult to speak and impossible to clean. An appt at the Bosses Englewood location, Dental Arts of Cherry Hills was made to put my old finals back in, despite having a tooth broke off. Agreed plan was to fix passivity of OP's 1st set in Fort Collins then send them back to the AZ lab to be done correctly. The OM calls me, says OP reached out and wants to finish my case, thinks he knows what is needed and would I be okay with that. "Yes, I'd be fine with that" Says the OP or his ex-Boss will be in touch. OP replies to my text, writes that the office manager contacted him about finishing my case and he told him "No". OP texts me that the office manager contacted me before talking to him. OP sends me screenshot of office manager texting him. The office manager tells me in a call that OP's answer was convoluted. I text the Boss and he replied he didn't know what I wanted. The Boss sends my case to AZ before seeing me to fix passivity of prosthetics as was the plan. The Boss thinks having OP take over was my idea, when it was in fact the office managers. A box of all the failed temps arrived, except the RP's, the OM said in a call that the teeth were removed and the acrylic was used to make the last set of temps. Included in the box was a refund of $8,200 and a letter ending service. A cost of $22,200, many, many trips from Longmont to Fort Collins or Englewood and back, and almost 2 years of my time wasted with no wearable temporaries and no final prosthetics! How is this right? A demand Letter to the Boss from my Attorney resulted in an offer of an additional $4K refund with the agreement to remove reviews and complaints to DORA and the Northern Colorado and Denver BBB's. Instead of doing the right thing, I have to take it to the media and court. I declined the offer! It's worth passing on $4K to leave the reviews and complaints in tact so others won't get caught up in a circus like I did.