I have severe anxiety and panic disorder and was extremely nervous coming to this appointment with…read moreSeth. I was told so many times they've got me and they deal with anxiety all the time. Which was comforting leading up to my appointment. When I got there however it was pretty much my worst nightmare. The front desk was nice, and super nice when talking about all the options after, but during the appointment I was shuffled around and flatly told that I'm going to need dentures in 5 years. My teeth are not in horrible condition, so to think I was being offered an option to have them all ripped out and put in dentures at 38 was absolutely terrifying. I feel like he didn't believe I would stick with the treatment because of my anxiety or didn't think I could afford other options. But what he didn't realize is that I worked myself up for years to finally go to this appointment and I made a promise to myself to see this process through, and I would've appreciated a Dentist that supported that mindset with hope. I am going to my cleaning. I'm going to update my review as this process goes along. I know a lot of people out there have these same fears and it upsets me with this place claims to be so good with anxiety but handled me with little to no care.

I went to the dentist about a week ago and had such a bad experience here. The staff is very rude…read moreand not knowledgeable. I would not advise going here based on their poor attitude and lack of skills.

Started going to this location after being scared of dentists for 40 years. Dr. Steen and everyone…read morein the office have been kind, professional and welcoming. Dr. Steen walks you through everything she's doing, and all experiences have been positive. I highly recommend this office!

Avoid this practice completely. Centerra & 34 locations are locations to absolutely avoid! Trying…read moreto reach the office is impossible. They have you call the answering service, who then makes you wait while they try the office. If they can't, you have to call back. Just to cancel an appointment, it took me 6 calls! Really obnoxious and no way I would trust them to do any work on me!

The two stars are entirely for the dental assistant. Dr Reynolds himself gets as many negative…read morestars as possible, as does the scheduling staff. I was experiencing intense dental pain the likes I'd never experienced before so my spouse called on October 9th to try to get me in because we figured it was my wisdom teeth and we were told that they would be flexible about the sedation they'd require (I am EXTREMELY phobic of IVs and just the thought of being awake while one is inserted makes my heart race). The scheduling person said "next Thursday," which we assumed meant the 17th. Called on the 16th to make sure the x-rays we sent in went through and to ask a couple questions. The appointment was actually for "Thursday the 23rd." If you look at your calendar, October 2019 didn't have a Thursday the 23rd. After a lot of confusion, we were able to figure out it was for Wednesday the 23rd. And they changed the time on me too, making it over two hours earlier than I was originally told. I've only been to one dentist before this and it was a complete nightmare so I was very anxious, bordering on panic, but the dental assistant who we talked to for quite a long time really made me feel better. She was incredibly reassuring and laid all of my fears to rest. Even their little informational video you have to watch didn't scare me off because she just made me feel so much better. I was ready to schedule. Then Dr. Reynolds walked in and emotionally kicked me in the stomach. They don't do "breathe downs" in office, wouldn't answer when I asked why, wouldn't explain why I "need" an IV beyond the "position" of my teeth. He said they could do a "breathe down" at the hospital but he made it very clear he wouldn't be happy to do it. I was told that they could give me Valium to calm me down for the IV insertion and when I said Valium hasn't helped me AT ALL in the past, he just shut down the option without even asking if anything else has a history of helping. He just really made me feel like he thought I was a bothersome child and that he was trying to dictate how to handle my health and my body. Edit to Add: Dr. Reynolds asked to put a tourniquet on me to look at the veins in my forearms (this was before I realized he was talking about doing this with me fully aware) because I have a medical condition that makes having needles in my joints/hands extremely problematic. He put the band right across the middle of my elbow joints, even after I explained that having my joints messed with causes me excruciating pain. People who know about such things have told me that's definitely not where you're ever supposed to tie off to get veins to pop because joints cannot compress properly. It was extremely painful while he was doing it but I gritted my teeth to get through it because the rest of the awfulness hadn't happened yet. I experienced numbness and pain in my arms and hands for the next 36 hours due to this. [end of edit] I did not finish the consultation and left in tears. My dad also had a negative experience with Dr. Reynolds in July but I was hopeful that his experience was a fluke. Apparently, it was not because the things he said about Dr. Reynolds' attitude was exactly how I was treated as well. Do not recommend if you have anxiety or don't like being treated like an ignorant child.

My wife had to have all 4 of her impacted wisdom teeth extracted with sedation. I was extremely…read morenervous as was my wife, the staff was all super kind. Dr. Gresehover is PHENOMENAL. He was fun and witty but also made sure we were well educated on post operative care and the overall procedure. Come the day of procedure, the staff came and gave me updates throughout my wife's procedure letting me know she was ok and responding well to the sedation. They even gave her a water bottle with no straw! (Thank god cause we only own a hydroflask and straws are a no no) and a free 16 oz smoothie. I mean could this place get any better? It does! She later had dry socket on the weekend when the office is closed and Dr. Gresehover responded right away and saw her immediately to apply medication to help with pain.

I absolutely love this dentist. They are fast do a great job with my cleanings. Always help with…read moreany questions or concerns I have. The office staff are great. It's very clean warm and welcoming.

If you're looking for a Dentist, you can stop! From the front desk staff, dental assistants,…read morehygienist and Dr. Tippets himself, everyone is friendly, professional and caring. I have high anxiety with the dentist and have had some painful experiences. Dr. Tippets and his staff have taken away all of that, great experience.

I want to start this by saying that I did have to reschedule a few times. I fully understand that…read morethis is an annoyance, but in my defense I am a teacher, it was towards the end of the school year, I also coach baseball, and I had little control over the things that led me to have to reschedule. However, because of my rescheduling, Dr. Engler would no longer be willing to extract my tooth and referred me somewhere else to have it done. I choose Ledge Rock because I had heard good things and was impressed with the Dentist I had worked with during my initial visit. However, I had a bad tooth, went back in, found out my initial dentist had left, and they only have one dentist on staff. X-rays were done on the tooth, was told no root canal was necessary, that it was a cavity that could be fixed and crowned. After a week I was still in pain, any pressure on that tooth caused a shooting pain, went back in and was told that now I needed to have a root canal. Great, now I was out the money I had spent on the original fix, and now I had to spend more money to have the tooth fixed (she did say "I mentioned that it might need a root canal" well, great, but maybe you should have made sure before I need to now drop $2000 to fix this). She offered to replace the crown that she had initially put on the tooth that now had to be removed because of the root canal needed. This was in February, I have not been able to get the root canal because I don't have the money for it. Two months ago I broke a tooth, went in, scheduled an extraction, but as mentioned, had to reschedule a few times, went in today to finally have it taken care of (I had to make the decision between the two teeth and the one in the most pain won out) and was told that she was not going to do it, and they were going to refer me to someone else. Reason why? I reschedule too many times. Fine, I'm going to another dentist. I would not recommend them. I am now having to drop another $1000 on a tooth that was not fixed to begin with, and because of another tooth issue, I have to choose between the two and being able to also pay my bills. Thanks. Follow-up/Addition: Just to add to my review, the office staff, or at least the one I spoke to, deserves a negative review. Not only were they disrespectful, but they also provided false information (they lied). She stated that the only reason the dentist was going to remove the broken tooth was because "I was going on vacation." Not true for two reasons. First I'm a teacher and we had three weeks left of school, and two, though I did have to drive out to California that was an unplanned trip do to a friends accident (which occurred the last day of school and I left two days later. I have documented hard copy proof of this. I went in two days after the tooth was broken, was provided options for the fix in house and the cost of each, and had an appointment the following week to have it done.

I came in to establish new care and also get a second opinion from a previous provider. From the…read moreminute I walked in, the staff was welcoming and professional. Their office was very clean, warm, and inviting. Everyone from the tech taking x-rays, the hygienist, and the dentist were AMAZING. If there are any concerns in your scans, they make sure they physically show you what they're looking at and explain in detail what their plan for attack is. The dentist office can be a stressful place for many people, but their staff made the experience so calm and collaborative, and I will recommend them to anyone looking for maintenance, care, and who might have anxiety visiting a dentist.

If you care about your dental health, stay away from open and affordable…read more They don't even check for oral cancer like good dentists do. They also said I needed to see a specialist who required an $800 fee just to sit down and talk with them before they would even look at my mouth. (How much of a kickback do they get from the specialist they're referring people to when they don't need to go to a specialist?) I went elsewhere. Turns out what they said was wrong isn't actually wrong but there's a couple of other things that are wrong that they missed. And all of it can be done by a regular dentist, no specialist needed. It's like a treatment streetom conveyor belt at the Loveland office. If you care about your health, time, and money, go elsewhere. Stay away from these corporate-owned and run dental offices like open and affordable, because they don't care about you or your dental health.

Very compassionate and caring dentist. Very affordable to those without insurance. Yes I would…read moredefinitely recommend Robert.

it's the best place! Everyone is so friendly, professional, polite, positive, respectful, and…read morehones and happ!

We just moved to the area and chose McKee family dentistry and they were amazing! Quick easy check…read morein, the staff was nice and welcoming, and the addressed my concerns with care. I am usually very sensitive and the dentist and her assistant were very gentle and kept checking in to make sure I was comfortable. I never felt pressured to buy or add on services. I highly recommend them to everyone. I'm definitely going back.

This dental team told my wife that she needed to go to a partnered oral surgeon to have a tooth…read moreextracted for 5K because they would not accept her insurance and that there would be general anesthesia involved. Despite my firm belief that she needed a second opinion, and the fact that I had 2 teeth pulled previously, therefore knowing that it was actually an easier process, she stressed about it. The whole time she lived with the pain of the tooth until I insisted she get a second opinion. Once she did, on the 1st visit to the dentist, she had the tooth pulled (as well as a second one) and was out of the office in an hour for literally 1/10th of the price this office quoted her. My wife lived with that pain the entire time based on this offices quote and estimate.

I recently had an amazing experience here. Dentists office can be stressful places for me and this…read moreplace had a unique warmth to it that made me feel so welcome from the moment I walked in. The whole staff was super friendly! I was also pleasantly surprised with how affordable this place was for me, so the whole process was super easy! The hours they are open worked really well with my schedule too. Definitely check this place out if you need a dentist in the area!

We appreciate the attention and care provided by the staff. - Janice, Bernise, Tessa, Grace, and…read moreIzzi. The two dentists dealt with were very knowledgeable and skilled and were patient and caring. Sharon Boyce and Linda Kuk

I went in for a consultation on implants. They did a Panasonic X-ray that my insurance didn't…read morecover. I was told I could use the grants I got. They sent me to the Oral Surgeon they use, and the lady at the front desk was very rude to me. They didn't take my insurance and I would have to prepay for the service I was getting in full!! I don't know how they stay in business if she treats most people this way. I had paid with my debit card $25 for the consultation and she told me she'll put it towards the balance of the consultation fee. I asked her "what??" It was $150 for the consultation fee but I was told $25. And I had to wait for weeks to get my $25 back!! I paid with my debit card and that's the same as cash, but because Dr.Reynolds DDS had to write me a check, I had to wait for my money and then they wouldn't mail it, I had to go to the office and get it. And now Aspen Dental is constantly bothering me to pay for the X-ray that should've been pre authorized and it's $400!! I'm disabled and elderly and they knew my financial situation. I haven't had teeth for over a decade and I have a hard time swallowing food and getting it chewed up enough so I don't choke. It seems like all they care about is their money.I won't be paying them for the X-ray as I didn't want anything my insurance wouldn't cover. The snap in dentures WITH my two grants were still going to be $6,000! I couldn't get an itemized breakdown of the charges. The only thing I could get was the bill they believe I owe them. They told me that they were necessary yet the Oral Surgeon told me they would be taking their own. Aspen & Reynolds have a pretty hefty scam going on here!! They take advantage of people who come in with no knowledge of what they really need. You need to get a second opinion if you do go to Aspen Dental even if you had a good first visit. Make sure that you need everything they're saying and not just lining their wallets!!