I couldn't be happier with the service that I received at H&H Auto in Havre de Grace. Fair prices…read moreand great customer service. Thanks guys - the car looks great!

Brian runs a great shop. He really knows how to take care of his customers and provides quality…read moreservices at a fair price. I am in the automotive field and recommend using H&H Auto Body and Repair for all of your Automotive needs!

I just have to give the shop an extraordinary review. First of all the work was excellent. They…read morehave a few really special customer service extras. They send notifications on a regular basis so you know what stage of repair they are at. They also returned the rental car for me. Those two things really made a difference for me. All employees are friendly and very accommodating . Thank you Caliber. I would highly recommend Caliber for repairs.

You may meet four to five genuinely good and pure souls in a life-time and when you do business…read morewith Caliber Collisions every member you talk to is a once in a lifetime person. Their compassion, professionalism, sympathy, integrity, dedication and heart felt family like bond they make with each customer is unmatched. Very seldomly will you find an auto shop that has premier hospitality followed by repair work because it's usually one or the other. Every team member at Caliber will help you in any shape or form as long as you show the respect back. They know life can get chaotic and unfair at times and they're willing to consider the facts and meet in the middle for what's best for the customer and for business but they'll always put the customer first! I've worked with Caliber Collisions three times and each time they've outdone themselves. If any of my family vehicles are to get damaged I already know I'm taken care of thus being relieved of a major stress factor. They provide quality and timely update during vehicle repair and give you the rundown on what parts were used to repair your vehicle. Whether it's insurance or paying out of pocket, I already know I'm in good hands! Caliber Collisions team, please being you an continue to be the best team out there! I recommend Caliber to everyone I know simply because of the experience you get with the people and followed by profound repair work! Whatever y'all are doing, keep doing it!! Thank you for being you and thank you for being the BEST!

ive been waiting over 6 weeks for my car, with no real reason why. it was fine when i had a rental,…read morebut i had to return within 45 days, hoping within that time span my car would be done. now i am stuck without any sort of vehicle, how am i supposed to function without my car. never go here

Crouse Auto Body took great care of my car and me! Car…read morelooks brand new ! They fought with my lousy insurance company so that I wouldn't have to! Insurance company was fine until I filed a claim! GRRRRR! I HIGHLY recommend Crouse Auto Body!

My car went off the side of the road the tow driver lied about accident cleanup fees, fees to clean…read morethe tow truck bed my bill was $900. I spoke to a supervisor and showed him video evidence the bill is fabricated and those fees shouldn't be associated for a tow. The supervisor told me " that's how our drivers get paid" -I showed proof by several videos -Abuse of power by a tow company

The shop along with the customer has been holding up a job for over two weeks now that we're trying…read moreto pay cash for also tried to charge $1000 for a 13 mile tow i've been in the Towing industry for 40 years never heard of such a thing $3400 worth of damage the vehicle was drivable all but a flat tire. now they're refusing credit card payment saying that they will only accept cash. scam company I would stay away unless you want to pay above maximum charges.

ORIGINAL REVIEW: Took a vehicle to them for a simple Maryland State Safety Inspection, which…read moreultimately ended in an assault by their employee. The inspection staff and shop manager was verbally abusive when you question their work. Then a third employee decided it is ok to punch a customer in the face. I don't care how heated a discussion gets you don't assault your customers. Interestingly enough I contacted the CEO Mike Montgomery via email regarding this matter and as of 5/4/24 he has not responded. It would seem if a customer took the time to contact the owner due to issues with his employees to include necessitating a Cecil County Sheriffs response you would respond and engage said customer? I am really a pretty reasonable person, but when staff give me the proverbial middle finger when I speak to them and then another staff member physically assaults me I tend to become a lot less reasonable. Updates below in reverse order by date: 5/9/24 UPDATE: Maryland State Police (MDSP) came out and looked at the vehicle and it passed. The MDSP treated me like a valued customer. I sent a review to MDSP telling them how much I appreciated their assistance and explained that even if they failed the vehicle I would have accepted that answer because of the professionalism exhibited by the MDSP. The MDSP did not verbally abuse me, talk down to me, or physically assault me. As for the business I hear crickets, which speaks volumes to their actual business practices. 5/7/24 UPDATE: Took the vehicle to another shop for a 2nd opinion and they confirmed what I thought, which is their mechanic is incorrect. Unfortunately I guess I will need to contact Maryland State Police Inspection Folks and see what my recourse is. ORIGINAL REVIEW: If you want to risk being assaulted by their staff take your vehicle to them. They are verbally abusive when you question their work. When they get their feelings hurt then they decide to assault you. Never again will I take or recommend anyone to use this shop. I don't care how heated the discussion gets you don't assault your customers.

Wilhelm has been taking care of me and my family like we are part of theirs. They are indeed a…read morefamily owned company who are honest and go out of their way make sure we are safe. I would highly recommend them from oil changes and inspections to full transmission replacement s. We've had it all done there.

I went to Wilhelm for a simple mount and balance and have had success in the past with this shop,…read morehowever the car came back with a vibration at highway speeds and took it back. I got some rude feedback from the gentleman behind the desk but then continued to perform another balance. Unfortunately the car came back with vibration still. Prior to the new tires I did not have a shake, wobble, or vibration. I gave them a call and they said I could come in again. I started to become suspicious and spent more money for a different shop to take a look at it. Told them the situation and not to my surprise one wheel was an ounce and a half out of balance. I've got pictures of the tire on the balancer out of balance. How come Wilhelm couldn't provide this service? Were they trying to pull one over me? I don't know? And don't care at this point. I found a new shop to trust and don't have to deal with unsolicited sass from the gentleman at the counter. Hate to do this but If you don't want to do the job right then this is what you get.