We had just moved to Maryland. We had to have two cars inspected/registered and this place is…read morewithin walking distance. One car passed inspection without a hitch. After waiting all day without any feedback, we finally called to inquire about our older vehicle, a 2008 Mercury Sable, did not due to an issue with a side light. The young lady proceeded to tell us it didn't pass inspection b/c it needed tires, and there was an issue w/a side light, but they were looking for the part. So not thinking it was a major problem, we had requested an oil change and said go ahead with the new tires & fix the side light. The next day rolls around and we're told they can't find the part. The car is old, so we're thinking oh my! We just spent close to $700 dollars for a car we'll have to scrap?! Why would they do the other work if they didn't have a supplier for the side light? Not feeling very confident in their response or expertise, we contacted our mechanic in NJ. Told him the issue, and in less than 3 min (no exaggeration) he knew exactly what we needed and where to get it. When we told him the shop here in MD couldn't find the part he laughed. He told us I guess they've never heard of Amazon. We were going to NJ two days later & swung by to see our mechanic. He pulled up the part on Amazon. Told my husband exactly what to order and said if they couldn't figure it out after that to bring it back to him to fix. The part was $8 bucks! Just shy of $800 dollars later & our $8 dollar part procured via Amazon, the car was back on the road. Needless to say we are still looking for a local, trustworthy, competent auto shop. *Btw, they've changed the name to Autostream Car Care Center, Singer Rd, Abingdon, MD

DIHONEST all they care about is your money. Its a shame you cannot get basic services done without…read morebeing ripped off and lied to! Highly unprofessional.

Called about a job, the woman who answered sounds like she doesn't even want to be bothered with…read moreit, which was whatever, I knew these guys do decent work and relatively quick. So I decided to go with it. Dropped off Monday for diagnostic, told her I'd need it back the next day as I have work, she was Overnighting the parts, said that will be fine. Tuesday roughly 2 o'clock in the afternoon I call she said the part was running late, said it would be there "any minute" (i know what that means) and told me it'll be done today she'd give me a call. Never calls. 430 rolls around and I decided let's call again.She tells me it's not done. So I brought up that I was a little confused because she said it could be done today and I still haven't heard whether you guys are going to take a look at my transmission.She proceeded to freak out. Yelling at me. "F*** you motherf*****" and hangs up. Proceeded to play phone tag because she wouldn't speak to me like an adult, just kept hanging up. At this point I'm just confused because I still need my car for work and quite honestly her attitude was terrible from the get go. It's the holidays and I really can't afford to be missing work or dealing with whatever that was to begin with. Told her I'd be there with my dad to get the car. Their hours when you look them up on Safari say 6pm but they're hours are actually 5 pm so unfortunately I was too late. Today at 8 am I basically show up and ask her as calmly as possible what's going on with my car. She explains what I already knew. She then says I'm talking Over her when I didn't even get a word out. I'm just trying to tell her I need the car. I'm not even trying to speak of the situation that happened before as I am going through my own problems as it is and I don't need to be worrying about whatever her problem is. And again she acts like a child tells me to leave and walks out of the room. This is now the 2nd time I'm basically denied my car. She didn't ask me to pay some up front or anything. She was unwilling to hear my situation that I work over 30 minutes away and that I at least needed the car back until my next day off she just kept freaking out. I asked the gentleman behind the counter to explain to me what's been done so i could drive it away as is and I was told to leave by him too. I genuinely don't understand. After this she bursts out the door at me, I'm standing by the front door, have no clue what to do cause I wasn't exactly sure her intentions. After that I just threw my hands up and left. Unfortunately I couldn't get anywhere with non emergency police numbers earlier. I just wanted to leave with my property at that point. I was still willing to pay and did pay when I left but i am now cheated out of a days pay and feel that after this experience it's quite unfortunate that a business is willing to do this to people so close to Christmas time. All I wanted was my car back for like 1 day maybe 2. Never have I dealt with someone so Miserable. So I left, about 930 or so I get a call it's done from someone else. I thanked him for calling me and said I genuinely don't understand what exactly this is for and there she goes, in the background "maybe if you didn't run your mouth " lady, I never said anything rude to you I only said what was true. You ignored me 2 times about my transmission . And the second it became an inconvenience to you, you flipped out. I really just don't know what to say. Only reason I give 2 stars is because I genuinely never had an issue with their work. But I hope and pray that this deters anyone from getting work done on your car here because it seems the second something inconveniences you as a customer they don't care. Or at least she doesn't.

I needed a car inspected and Graybeal's was able to get me in sooner than any other shop in the…read morearea. Their price was in the same range as the others, and they worked fast. A good experience all around.

I recently bought a vehicle from Budget Automotive Sales & Service, and the entire experience was…read moreexcellent. The staff was friendly, knowledgeable, and never made me feel pressured. They took the time to answer my questions and made the buying process simple and stress-free. I've been driving the car for a while now, and it has been great with no issues at all. It's nice to find a dealership that stands behind what they sell and treats customers with respect. I would definitely recommend Budget Automotive Sales & Service to anyone looking for a reliable vehicle and great customer service.

The team here was so helpful, each person fully explained the issues with my car with full…read moretransparency. It is hard to find honest people who give safe and affordable option, so very grateful for them :)

Quality and value - The communication was excellent and the detailing was high quality.read more

Our tire blew out late Thursday night on the way to our vacation destination. We needed a quick…read morefix. Randomly, through our insurance company, we had our vehicle towed to Wilson Tire & Alignment. What a great choice! As soon as they opened in the morning we were in contact and they said they had to order our type of tire but it would be in by 11. A short time later they called back and said they could actually patch the two holes because they weren't as bad as they originally appeared. They could have us on our way in a short time. We let them know we would get there as soon as we could find taxi service or an Uber. They offered to drive ten miles to our hotel, pick one of us up and transport us back to our vehicle. Overall, two patched holes and transport to their business set us back just 30 dollars. On top of that, one of the employees wrote out the directions he would take to get to our destination. Wilson Tire & Alignment went above and beyond to help some out-of-towners get back to their vacation. I couldn't recommend it more!