I was supposed to have had an appt here next month which was cancelled without my consent or…read morenotification. Supposedly my PCP was contacted and said I didn't need it. I absolutely do not believe that as he went out of his way to help me get appts and was on paternity leave when they supposedly spoke to him. I absolutely do need it and due to the rarity and seriousness of the problem the neuroendocrine surgeon I saw thinks I should go to the Mayo clinic for more advanced imaging. I also have a pathogenic gene deletion and will need to be monitored for life. The clinic manager at the IH Midtown Primary Care location has committed libel with my chart already and it would not surprise me at all if she's behind this.

I needed to see this endocrinologist for hypothyroidism, had…read morebeen there once in 2015. They refused me a new appt. because I had cancelled several times in 2015, 5 yrs ago. Refusing care based on 5 yr old cancellations is preposterous. I was in bad mental health then, recovered now. No one asked me about the circumstances at the time. Also, no one warned me that cancellations would result in refusal of care. Very unfriendly, uncaring attitude.

Dr. Spero is excellent, great with my son and very friendly. The staff are nice and good location.read more

We have been seeing Dr Liz for 7 years now and she (and the rest of the practice) is the absolute…read morebest! She is extremely knowledgeable and always has time to listen to and discuss any concerns I have. The rest of the staff are always friendly and helpful. We have always been able to get in same day for sick visits when needed. Anytime a friend needs a pediatrician I always recommend this practice because they are the best! Picture of my kids who love their doctor

I'm so grateful that I came to Sound Clinic for prolotherapy (which they actually do prolozone -…read moreeven better as ozone has heightened effects). I couldn't be more impressed. I was on a bad saga of health care providers and thanks to Sound Clinic I am pain-free and can now avoid spinal surgery. Feb 2021: Doing a yoga pose, I ended up in the ER after my back spasmed. June 2021-Sep 2021: More limited function. Got a MRI that showed disc degeneration and was referred to a spinal surgeon and he was zero help. Dec 2021: Injured my back again. I was recommended to try steroid shots before going into surgery. I did four steroid shots and was in extreme sciatic pain radiating down my left leg. April 2022: Had a spinal surgeon on the calendar before I listened to myself and decided to pursue something more sacrum related as the pain was really coming from this area and not where the disc herniation was located. All symptoms pointed towards a sacrum injury meanwhile the spinal doctors disagreed with me and said my sacrum pain was coming from stenosis. On a late night Google search, I found Shawn Naylor's name buried onto another review and set up an appt. They got me in at the end of April and there were no shenanigans. He gave me prolozone at the same appointment and two days later I was walking pain free again. Later, it was diagnosed that my issues had come from a collapsed left arch that led to a crooked sacrum. Imagine this: Couldn't walk for four months more than 5 minutes to walking as long as I'd like now Couldn't go to yoga from Feb 2021-April 2022 and am now going to yoga 1-2 times per week (taking it slow!) Couldn't pick up my two-year old son and can now lift him into the air Couldn't pick up heavy loads of groceries and have no limitations now. I believe Sound Clinic is progressive, listens to the patient and above all else, is willing to help in any way they can. Dr. Naylor also provided a kidney detox supplement that has helped me detox from NSAIDs that I was on for months, as well. I also think the reviews that critique the staff are unwarranted. It was the quickest staff and doctors and most on time office I've yet to visit.

Where to start? The level of incompetence, medical neglect is next level. The other one star…read morereviews are true, sadly. As someone who is a practitioner myself, I used to refer so many people to this clinic until I became a patient. Yes, I also have to call 4x a week when prescriptions run out and have had to stop medications or raw dog withdrawal bc they do not respond for weeks. The Sound Clinic does not respond to my pharmacy either. You cant get ahold of anyone. They might call you back a week later. Originally, after waiting 6months to get in for functional support post thyroidectomy I was booked with Sheri Fox who was angry with me that the office goofed up timing of my lab results. Without these results, she told me my problem is lyme disease and my symptoms of heart palpitations are not thyroid med related (they were). She was incredibly rude, gaslighted me when I told her my endo wouldnt take my low T3 seriously. I could write a book on the follies of lyme disease treatment, having spent 15 years prior doing so- and seeing so many of my patients getting worse with expensive aggressive treatment. I told her any remaining lyme I treat with bee venom, she scoffed at this (felt like she was pressuring me). I dont have lyme I had end stage hashis (dead thyroid) and then a thyroidectomy, causing premature peri menopause like symptoms. Anyway, a waste of time. So then I was shuttles around to 3 other providers. I booked the other new NP who was listed as a hormone specialist- Jessica. Omg. I had my own labs done- 60% of which were extremely out of range - 0 dhea, extremely low Testosterone, low range T3, ect. Low ferritan, low vitamin D, elevated CBC. She flat out said they were normal and in the next breath admitted she isnt trained in hormones or functional medicine- she was an ER nurse. She acted upset as my friend asked pointed questions, really concerned for me. Then Jessica swore up and down she would refer to Lyndsey, but never did. She told me in session "i can only refer you to Dr. Lyndsey if you are nice. Dr. Lyndsey only takes nice patients." My friend was shocked- I am not a problem patient. I am a tender hearted person and I never raise my voice. Anyway, I was told Dr. Lyndsey cant work with me- and even if she agreed to it would take 6-9months to get in to see her for hormone support. Anyway, the only other providers from there for hormone support - one is an obgn I was told doesnt have much functional training -I met with her and she was nice, but acted like I wasnt helping them help me- and defended her colleagues. At this point, I just needed help in any shape or form. Someone to look at my lab results. She hadn't of course until the appointment I was shocked by yet another provider expressing so much of their own overwhelm without doing any of their own prep work. 1) listen to your patient 2) read and understand the blood tests 3) affirm where symptoms and testing points to possible issues and pursue further testing, treatment ect. Refer out beyond scope. I begged for referrals and over the course of my time with SC every single referral was out of network. Again, fumbled. 3-4 more calls a week, no response. Waiting extra months to get an in network referral. Why? I was then called by the manager to switch over to (finally!!) Their functional hormone expert Jaime, but I would have to wake up at 6am for appointments - only available two days a week, as she is in Italy. And oh, by the way we dont know if she will continue working due to personal reasons (they told me the reason). Totally exhausted at this point, I just had the damn appointment. She was gruff, it was 6am and quickly agreed to what I had begged every other provider- change my thyroid medication. It seemed to easy but then asking a few more questions it was apparent she hadn't read my chart. She didnt know I was a thyroidectomy patient. Hadn't read my recent labs (or any labs) and told me they werent super remarkable - again while not fully reading them. I was still hopeful she would do so when concocting a new formula of medication as I do not have a thyroid (at all) - but a few hours later received a message with dosages that were half what I was taking (!) Again, she didn't even read my recent med dosages and didnt look up that I was a thyroidectomy patient!!! Omgggg. Now, in addition to endless calls for 3very other tiny request with this clinic, this was both horrifying and so funny at this point. Several more messages she then denies me a medication change. She doesnt feel comfortable. More messages, back and forth until she agrees to what I reinstate was essential- partial replacement... It takes another 2 weeks to provide authorization paperwork after 5 calls and emails. I get the medication and realize I dont have clear instructions. I am told Jaime is unavailable for 2 weeks for medication based question and my query is "nonurgent"....see a picture here?

You might get what you pay for here, but chances are it's going to be very very late…read more I have been under Neil Smith's care for over a year. When I found this practice I was very excited to hear that I had an alternative to allergy shots (environmental and food). I took copious notes of what I was told and I followed them to the letter. I signed up for the 4 year program that I was told would have me allergy-free so long as I continued to avoid specific food types and not miss doses of my prescribed drops. One thing was abundantly underlined to me when I started: DO NOT MISS TREATMENTS - the treatments are to be taken 3 times per day, under the tongue. After several missed shipments and billing problems I had pretty much hit a wall. I have been the victim of too many "clerical" errors with this office and all though the people were "nice enough" and that they seemed willing to fix the problem, I kept having issues with them even being able to fulfill my autoship orders on time. I have run out of drops on numerous occasions while under Neil Smith's care. When I was first having problems, he was quick to point out that it was his assistant's fault. He even went to far as to terminate her - which he let me know was because he had been throttled by complaints by people who went into limbo, such as myself. Since hiring on new staff the problems have persisted. I have spoken to his new assistant and she was also a very pleasant woman who seemed interested in doing a good job of customer service. She called me just a little over a week ago to find out if I needed another order, to which I replied, "Yes, of course. I'm nearly out of drops...this is WHY I signed up for autoship, so I wouldn't ever run out while I'm in treatment." I requested to speak with Neil himself because even after this discussion, my allergy drops never came. It has now been over a week since I expected these drops to be here and nothing has arrived. I emailed to Neil to share with him what my concerns were going forward with his treatment, only to be called via phone and spoken to condescendingly. I never once spoke out of turn or aggressively with this office, all though I have been exceedingly clear and vocal about my level of dissatisfaction in their process of managing the "allergy solutions" their patients subscribe to. I expressed to Neil that I didn't feel confident with them because the ONLY times I have missed my dosages are due to his office's incompetence and repetitious errors. Neil Smith had the audacity to say that I am "too angry" for him to continue treating me. I was completely miffed at this. It seems that this practice is incapable of professionally coping with their client feedback. Instead of doing the constructive thing, just listening to and addressing the concern, he reacts defensively and makes accusations. By the end of the conversation, Neil said that he would like to continue treating me; to which I replied that I would need time to consider this. After reviewing my notes, email correspondence, and the hostile verbal reactions I received from Neil, I concluded that it was time to move on. I wrote a simple email to his office to inform them that I would not be moving forward with the treatment any further. I asked that if they STILL hadn't mailed out my drops that I wanted them to NOT send them because I have made other arrangements. Neil wrote me back saying that I couldn't get a refund (I have never asked him for a refund, mind you) and that they had been mailed out all ready. Well, it's now 3 days since that correspondence. I'm literally 20 minutes down the road from this office and my drops are still not here. Am I surprised?? Of course not! - This is just how they do business at Allergy Solutions. Buyer beware.

I have suffered with allergies all my life. Paid tons of money to see a hollistic doctor, saw many…read moreregular doctors and some awful ENT docs that immediately recommended surgery. Dr. Neil Smith is by far the BEST doctor I have found for allergies. Not only does he take the time to really listen to you, he knows his stuff and will help your allergies. I have done the immunotherapy drops for over a year now and have seen a huge improvement. When I've had questions, I've been able to speak to Dr. Neil Smith directly over the phone...that never happens at most practices. He truly cares about his patients and his work.

I just had a hip replacement. The PT the surgeon gave me was "walking". This is fine but I wanted…read moremore. Dr. Laura Duke gave me some excellent exercises to help mobility with the hip. I have been going to see her once a week for over 5 years. She is such an excellent chiropractor. Haley, the other staff member also makes sure that your appointments are up to date and she keeps track of the records to share with Dr. Laura. What a great team! They also offer community events uch as the breakfast an walk this coming Saturday, May 31st.

The best staff & best care at CCC! Been going here for a year now and I always look forward to each…read morevisit. My adjustments have truly helped me feel better mentally and physically over time. So appreciative of Dr. Laura & her team!

I'm came to see Dr. Mykol and am really happy with the experience! I came from out of state and…read morestraight here from the airport. Front desk staff: I apparently showed up during their lunch break but didn't know that with how helpful she was at informing me of the process and what to expect. It wasn't until near the end of our conversation that she mentioned they were at lunch. Very helpful! Visit with the doctor: Dr. Mykol was quick to see me. I didn't have to wait at all when I got into the treatment room. He was professional, thorough, and caring! I recommend you give this chiropractor a visit!