Leah at drive thru was very friendly and quick. Never a bad customer service experience.read more

I'm usually blown away by my trips to oberweis, and look forward to stopping in if I'm near one,…read morebut was disappointed this trip. Complications with the ordering of a "customized" banana royale, which I've been ordering for over 20 years... the new system wanted to charge me for substituting ice creams and toppings, but the manager stepped in when I questioned. While the right flavors made it into my dish, the whipped cream was flat, and peanuts were incorrectly substituted for pecans...both undesirable. The ice cream was also very soft, and you can see from the picture was a mess that never should have made it to my table. Once I got into it I discovered the banana was severely over ripe and mushy. Hopefully this is a one off issue with staff needing training, but concerning as I've been so impressed previously with any location.

We keep coming back! Love the smiles and helpful every employee is. Place is always clean and tidy.read more

When it comes to frozen yogurt we usually go here. The options are wonderful and the taste…read morecompared to brand name frozen yogurt is soooo much better. The service is great and the staff is kind. The ambiance swings from loud depending on the time of day whether school just got out to quiet when it's in session. The amount of toppings that you can add to the frozen yogurt is limitless and delicious. Give this location a try.

Why oh why is the icecream soooo good? Like what fo they do to it? Add magic? I love all the…read morecreamerys I've been too. My main spot is Homer Glen but I had an order here and they didn't disappoint

Why did the Creamery change up the Hot Dog used in mix? Hot Dog is now smaller rendering too much…read morebun. In addition, the bun quality is now dry and breaks apart.

Great local summertime ice cream shop. Lot of delicious options. Kids running the place did good…read more Will return when in area when summer and ice cream bug comes again.

Really nice teenagers working the window, very polite and professional. Milkshake varieties are…read moreendless and always excellent.

8 years later and still a 5 star rating! If you like coffee or homemade sweets give them a try you…read morewon't be disappointed!

I already love hanging out in downtown Frankfort as it is, but Short & Sweet has become one of my…read morehappy places. The girls are soooo nice and they are able to make pretty much anything you want. I keep encouraging people to go there and try it out and they're always happy they did. Can't wait for my next visit!

Love love love!! I was out in the area with my family and stopped after dinner at this TCBY and i'm…read moreso happy we did! We live about 40 minutes away and take the trip here for yogurt at least once a week! Me and my daughter strategically plan what flavors and toppings we are going to mix together each time and we have yet to find a bad combo! There are so many options! So far my favorite has to be half white chocolate mousse yogurt and half strawberry topped with white chocolate chips and strawberry boba (spelling?). But the red velvet cake is amazing too!! The staff has always been friendly and the restaurant as a whole is always really clean! I'm already looking forward to our weekend yogurt trip this week!

The girl closing tonight (Thursday 10/20/2022) closed the store at least an hour early as I got…read morethere at 9:05 and the lights were off and door locked. The website says 10pm, and I even called the store in which she answered and said they are only open until 10pm on Friday and Saturday nights!!

This place has recently moved locations, and is right in the plaza under the Grainery in downtown…read moreFrankfort. I have been supporting this business for YEARS before they even switched here and I walked out today MORTIFIED. Customer service was GROTESQUE!!! I walked out feeling so unappreciated and so disrespected I was in awe! For starters? The staff is RUDE!!! They hire young kids, it's always young kids working here... probably high schoolers, whatever, who do you really expect to work in an ice cream parlor anyways, right? Regardless. Age is no excuse for poor behavior, lack of basic respect and concept of common courtesy!! On my very many repeated visits to this business over the years I have ALWAYS felt like the staff were judging me... staring and rushing me through my order each and every single time even when I was the only customer in the entire place! Today took the cake though for rudeness. It was my dogs birthday today and my toddler and I walked downtown with him for quite a bit to celebrate. After dinner at a nice restaurant nearby, I figured I would surprise my daughter and add to the "fun." I decided to take them both here for ice cream... they do have "puppy cones" afterall. I bring my daughter and dog through the door and nobody bats an eye. We were the only guests in the place. I walk up to order and my dog has an accident. I cleaned it up and the entire staff behind the counter just stood and STARED and whilst I'm trying to pick up dog mess, are harassing me about what I wanted to order! Could not one of them see a struggling mother in an embarrassing situation and at least share a chuckle over the situation with me? Cardboard boxes are working here, truly! (meaning... NO PERSONALITY!!!) Anyways. So mess cleaned up and order placed (rushed through every step of the way of course), I take my daughter and my dog into a far corner away from everything to eat our ice cream. It was cold (for summer at least) and dark out. It was approximately 8:30pm. My daughter was sitting quietly eating at a table and I was on the floor taking pictures of my dog with his "puppycone." There were no other customers in the place. About four minutes after sitting in our corner this larger old grey haired lady comes from out of the back (never have seen her before) and tells me I have to leave because the dog is not welcome to eat there. She said this in a completely rude manner, as if I was scum beneath her! This is what got me!!! I completely understand if there are rules and policies in place, but why do you have to be RUDE about it, and why do you not enforce them right away? (And now also my toddler is wondering why some woman spoke poorly to us at her favorite ice cream store... THANK YOU!! You guys are dolls working here.) WTF? Why do you NOT have a sign on your door or anywhere in the store stating dogs are unwelcome to eat their puppycones here?! Why when I ordered the puppycone at 8:30pm was I not informed I'd have to take it outside in the cold and dark to eat it?! You decided to inform me AFTER nobody said anything when I initially walked in with him, AFTER I ordered the cone, and after I paid and we made ourselves comfortable? You tell us to get lost after we are sitting quietly in a corner bothering NOBODY??? I could understand if this place had other guests, or if my dog was being loud or a nuisance. Or again if we were informed at any other point in the transaction that we weren't welcome to eat the puppycone in the store. Appalling!! PUT A SIGN UP if you don't want dog guests, and give customers a fair warning when ordering (especially at night when it's dark outside and temperatures are cold!!) that they are allowed to order but not eat here. DISGUSTED!!!! You pushed a single mother with her toddler and dog out into the DARK to eat ice cream?! Not even a patio or one single lit up bench to sit on outside that is any thanks to the store!! RUDE RUDE RUDE!!!!! Disgusted and will NEVER be back, after many years of giving them my business and taking family from out of town visiting here? This was HORRIFIC!!! Raffy's ice cream and candy store is less than a block from here and has MUCH better ambience (with a patio and comfortable seating outdoors mind you!) and I will take my business there from now on when in downtown. Shame on you guys for the way you spoke to me!! (Also to boot: when I inquired what was in the puppycone, I was told that it was literally just a scoop of regular vanilla ice cream. Nothing special or dog formulated about it. I don't know why I managed to buy the puppycone still after hearing that, but I did. Dog wound up throwing it up, didn't even come with a dog treat! Would have been cheaper just to buy a regular scoop of vanilla! "Puppycone" MY TITS!!!) Shame on this business, SHAME!!!

The staff is extremely rude! I've been here twice and both times staff is unwelcoming. They gave…read morerude looks to my special needs son. They charge every customer a service fee? And a separate charge for debit cards? Will not be back.