My daughter moved to a suburb in Chicago and Andy's is around the corner. The custard is creamy yet lite and taste really good I went to that location 5 out of the 10 days I was visiting. The many many, many, many varieties which made it easy to try a different one each time. The service was quick and the place both outside and from what I saw inside was very clean. I am looking forward to going back in a few months as well as whenever I am there. read more

The kids and I have been trying various ice cream/custard shops this summer and this is our favorite so far. We were so happy! The ooey gooey concrete was so good with the heath and almond crunch with the creme caramel. My kids like to get a kid's sundae with a topping or two. Lots of great choices so we'll be back! read more

I live across the street from Andy's. My daughter looks out her window everyday to see the lines of cars. I spend lots of money at Andy's for my family to eat icecream. I went to Andy's yesterday and the male employee was extremely rude. I believe they just lost a customer, my family and I won't be back. It's sad because I live right across the street, but I will not spend my hard earn money at a place we're employees are rude and don't care about me, my family or the community. read more

The bootdaddy was excellent. There were a few benches for seating outside, no interior seating and mostly drive through orders. read more

Andy's Frozen Custard - Menu - Desserts Near Me - Naperville, Illinois

Let's rest the argument of frozen custard. It's clear that frozen custard takes the crown. Andy's is no exception to this rule. Their frozen custard takes various forms, with my favorite being the milkshake. Andy's is a must whenever I'm in town. My mom suggested getting milkshakes and of course there was no need to twist my arm. I ordered a BYO milkshake with banana and peanut butter, and she had a chocolate milkshake. We were both very pleased by the quality and taste of the products we received. read more

Andy's Frozen Custard - Desserts Near Me - Naperville, Illinois

the workers were mean and they gave me a milky watery ice cream and then it was very crowded and yeah so i dont recommend this place i also saw bugs. read more

Great ice cream as always! We loved the specials, the Austin Dillon Concrete sooo good vanilla ice cream blended with peanut butter, bananas and cookie dough chunks yum yum yummy, the strawberry shortcake sundae, the strawberries tasted so fresh!!! Shortbread was amazing!!!!! Definitely will be back to this location!!!! read more

Andy's Frozen Custard - Can't get any fresher - Desserts Near Me - Naperville, Illinois

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I'd love to give zero. Like 40 minutes in the drive thru only to pull up to the window and rudely told "CLOSED!" We were apparently the cut off. Here's an idea Andy's sometime prior to close someone goes out there and puts up a sign after the last car they are going to serve. There were still a half dozen cars behind us and I'm sure they were none to happy as well. What a complete disaster of management. read more

Y'all took 40 minutes to make 2 concretes. Then you left them on the counter for a good 10 minutes before serving it to me and my friends. And on top of that you messed up the orders so you had to restart them. Then you proceeded to ask if we need our orders to be taken. Literally y'all should get new staff smh. read more

Amazing frozen custard. We love the Bootdaddy concrete mixer (vanilla custard, Oreos, hot fudge, and caramel). Even plain scoops of chocolate and vanilla are amazing. Highly recommended! And make sure to open a rewards account! read more

Tasty frozen custard. Being from the east coast, custard isn't as common, we see primarily ice cream shops. Can be a little busy at times, but I haven't seen a terrible wait. You're probably better off parking and going up to order instead of the drive thru. I'm a fan of the concretes. read more

Andy's Frozen Custard - James Brownie - Desserts Near Me - Naperville, Illinois

could have given zero stars for service and POS staff. food is 5 stars: Just ordered sundae from Andy's at 95th street. The person who took the order and ringed us didn't take the order correctly- we asked for extra pecans. When I asked for what I wanted, he asked us to pay additional charges and we did. He then made a rude statement that sounded like he is schooling us how to order. I told him it's rude and inappropriate to talk to a customer. He then said "ok man". I asked for the receipt and he shut the door on us and walked away! Andy's - seriously this is how you train your store employees. His name is Kevin and he is the store manager. Rude behavior and Rude Andy's facility! read more

Great ice cream place around. Good selection of ice creams and an option to create your own. They are quick and can't go wrong with any option you choose. read more

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I'm not a huge fan of Pecans. But it still tastes like custard. The Boot Daddy's still my Jam! read more

Andy's Frozen Custard - Butter Pecan - Desserts Near Me - Naperville, Illinois

Andy's never disappoints! Highly recommend for some delicious ice cream in Naperville. The service is always quick and greeted with great employees. read more

This has got to be the best custard around. The butter pecan is perfect , so good! Can be addicting so be careful. Service is quick and friendly. read more

Okay, just go for the gusto here and get the James Brownie Funky Jackhammer. It will account for all your calories for the week, but it's worth it. They have quite a varied menu of frozen custard-based treats. Definitely worth checking out if you're in the area of Cantore Drive. read more

Andy's is always so delicious. I've never had a problem with my order here. This location is great and I've been coming here for a while, leaving satisfied every time. The only issue is the line is super long sometimes and the crossroad leading into the parking lot gets congested. It's worth the wait though! read more

BOY WAS RUDE. I was talking to someone for less than 30 seconds after our ice cream was ready, and the man at the window knocked aggressively and made a mean remark. not cool. ice cream is good tho read more

The custard is good, speaking as a Milwaukee Kopps fan. I just can't believe that you don't get spoons and napkins with your drive thru order. read more

This place is awesome. This brand new location is just up the street from my house so I checked it out a couple days after it opened over the Holidays. I tried something called the Boot Daddy( I think that's what it was called) which was vanilla frozen custard, Oreo cookies, caramel syrup and hot fudge, it was amazing and the outside temp was only about 15 degrees I can only imagine how amazing it will taste in July when it's 90 degrees outside. read more

Andy's Frozen Custard - Desserts Near Me - Naperville, Illinois

Very poor representation and customer service. Drove through the drive-thru to order some Black Raspberry Chocolate Chip custard. Was met by a friendly female associate who took my order for two pints of BRCC...and told me to proceed to the window to pay and pick up my order. Waited a long time (one car ahead of me) to finally get to the window to pay/pickup and was advised that they do not have BRCC custard any longer. WTH? Why take my order - if you didn't have any? This - despite the website clearly stating this was an available flavor. Andy's needs to seriously reconsider putting the customer at the center of what they do. This reflects poorly on Andy's. For what it's worth - Jewel-Osco across the street had plenty of Grater's BRCC in stock. Andy's = 0 / Jewel-Osco = 1. read more

this has to be the worst place i've ever been to in my entire life. my friends & i we're just crossing the drive thru to get to the front when this older white male yelled at us telling us to get out of there. mind you we were just passing thru & there were no cars around. we apologized, because in no way were we trying to disrespect them nor disrespect the place. he also gather up his employees & was taking about us, & we know this because they turn around to look us & started laughing, we were just waiting there for them to attend us, but it seemed as they didn't want to also keep in mind there were a bunch of other girls crossing thru (they were white) & he said NOTHING to them only to us. [im saying their race because i know he treated us like that because of our skin color as well} read more

By far the worst malts in the industry. They're always super thin and there's huge chunks of strawberries in the bottom, that you can't use a straw on, so you're basically drinking some chunky strawberry milk. It doesn't have that creamy consistency that you want in a shake or a malt. I've given up on them. read more

Literally had the best triple chocolate concrete of my life at this location on August 11 at 10:05 PM literally the service was amazing and I had the best triple chocolate I have ever had at this location and I frequent this location often. read more

Andy's Frozen Custard - Triple chocolate concrete - Desserts Near Me - Naperville, Illinois

Ok so my bf and I randomly saw this on our drive to the theatre and thought we would check it out afterwards. I'm so glad we did! The ice cream tasted so good and the amount of cherries they put on it was amazing! It fulfills cherry lovers dreams lol. But I would suggest this place to anybody and I can't wait to go again. read more

Went to Andy's tonight for a couple of concretes. Got all the way home and realized my order was not correct, I went back and they did remake my order. The one thing I did find surprising was that in both visits neither employee repeated my order. Mistakes like this could easily be avoided by repeating the customer's order, would save frustration on both ends. read more

The worker who is a man with a pony tail was extremely rude. He did not give me what i ordered and when i asked him for what i ordered he got frustrated and started talking loudly to his coworkers saying that we were wrong about our orders. The whole time the workers were yelling in the back and being annoying asf. Please get better workers and service. XOXO read more

So delish. Super happy to find this place on our recent moVe to the area. The best part, is that Andys does have nice late hours for a late nite dessert. The strawberry shortcake & the chocolate concretes are the only treats that we religiously eat for the tiMe being, but are looking forward to trying other treats soon. The treats do tend to be inconsistent in portion & ingredients, but are always YuMMi! read more

Andy's Frozen Custard - Desserts Near Me - Naperville, Illinois

Frozen custard at it's best! This place is kind of like DQ only with custard. Delicious, fast & courteous service. The place looks super new and squeaky clean. I will be back! Minus one star because it seemed a bit pricy for what it is. read more

I'm disappointed with my experience at this location. Tonight, I ordered two concretes, and both were made incorrectly. The Triple Chocolate concrete ended up being chocolate cookie dough, and the Cookie Casanova concrete had two, small, rock hard pieces of cookie in it. My container was only 3/4 full too. It was upsetting to see how low it was for the price. We regularly visit Andy's, but I will be taking my business to Dairy Queen down the street. read more

What do I want? .... more than two basic flavors for a cone or a cup. The chocolate was okay but nothing to rave about. How about offering a strawberry or a butter pecan. The customer service needs some fine tuning. I'm not asking for much, just a welcome and a thank you from the person working the counter. read more

Right it is covid-19 scare and the employees had no gloves or mask on. And for their safety and the customer's safetythey should wear gloves. read more

It's fine...it's Andy's. They are obviously trying to dominate the frozen dessert market in the area. On par with DQ or Culver's. The custard always seems to be half-melted by the time you get it. That parking lot and drive-thru is SUPER dangerous, especially considering you've got children running around. read more

Omg! Andy's has the best ice cream/frozen custard I have ever tasted. Super creamy and smooth. I got a large customized concrete mixer with brownies and heath bars. Its worth every calorie! Seriously homemade tasting, super rich and thick. You won't be disappointed. Next time I'll do the jackhammer with hot fudge read more

Come here often!! The James Brownie concrete is the best thing I've ever tasted in my life

I am having a REALLY shitty day today so I went to Andy's to grab some custard with Oreo and cookie dough toppings( my pick me up). The girl at the window was extremely kind and lifted my spirits with how nice she was. I love it here read more

We love this place!! The custards are delicious!! Our new go to this summer! Service is always great and staff is friendly!! read more

Love Andy's and so happy there's one in Naperville now! The best custard around and the employees are kind and friendly.

Oh my gosh! This place is a little piece of heaven. Always fresh, always succulent! Even if you just order vanilla it's soooo good! Ice cream even on the coldest days is a must! read more