Why do I love this place? First of all is the location, it is nestled on a small island which…read moremakes it feel like a vacation retreat. I have been here many times to use the baths and have a relaxing massage, both in the summer and winter. All my visits were 5-star, now you may find a spa with newer tubs, larger saunas, fancy entrances but this place has charm and to me charm, cleanliness, attentive staff is what it is all about. Take a book and relax in one of the quiet areas, of course after you've been in the hottubs, steam room, and sauna. Even take a nap on a hammock, in season of course. They also offer overnight stays which I would consider, but I'm so close it seems a bit much.

This review is for my stay on August 12 2017. A great spa resort to stay at if you want to just…read morerelax. The facility is very clean and welcoming, while the back area - with the 3 hot tubs, pool and saunas - has a quiet noise level all the time to ensure everyone can just relax. I would definitely come back. Pros - Very relaxing and an array of things to do (saunas, restaurant, pool, hot tubs). - Price of the hotel stay was inexpensive, especially since it was the weekend of the Roger's Cup finals - 30 minute drive to Montreal - Surrounding city is beautiful - Continental breakfast was good - Service is very friendly and willing to help out in any way they can Cons - Hotel room door was broken and we had issues everytime we locked it - The bridge to get to the hotel is very narrow and may be difficult for larger cars to get through

wow! from the moment I walked in I felt at peace. the girls are all so welcoming and wonderful. the…read moretreatments are great! I actually started photobiomodulation and I already feel a difference in my skin. it helps to reduce aging spots and to clear and pump skin. Highly recommend!

This week I visited Spa VENUS in Kirkland for the first time. Lisa gave me my first spa manicure…read moreand pedicure and the experience was amazing! She was so sweet and attentive and really took her time. I felt super pampered. To my surprise, the rest of the staff was super friendly and made an effort to speak to me and ask me questions even though I didn't have any appointments with them. This is rare! I loved it and would definitely go back - especially to try some of their package deals. The atmosphere of the place is also really relaxing. My only complaint is that my shellac manicure has already chipped in 3 places and I've only had it for a few days :( The chips aren't bad; the manicure definitely isn't ruined.. but I wish it would have stayed perfect longer.

A wonderful relaxing time, Thank you! The best in the west island! Their services make my feel so…read morespecial. I regularly for the reflexology treatment but she is very gifted massage therapist as well. I always enjoy coming here, i would definitely return for future treatments.

From the owner: MASSAGE AT IT'S BEST…read more At Massage West Island our delicate yet professional hostesses will make you discover all the pleasures of massage and complete relaxation.

My husband and I both had massages that were very good. The atmosphere is very clean and relaxing…read more We had booked a head of time. We plan on returning. They offer a variety of massages, salt scrubs, facials and nails. Lots to choose from.

I had the best massage of my life at Rainspa. I had the Lomi Lomi massage and it was truly an…read moreamazing experience.

I had an amazing time here, and coming from a place that doesn't have many spa experiences at all,…read morethis opened my eyes to all different kinds of relaxation experiences! This place was filled with so many saunas and pools and activities, I actually regretted only getting the half day pass. It's definitely worth it to spend the whole day here. Food was very good for spa food and very French focused. The blueberry pastry was a highlight for me! And the soup was absolutely delicious. I do wish the locker room area was as nice as the rest of the facilities but this spa experience was truly one of a kind.

Je fréquente le Spa plusieurs fois par année depuis longtemps. L'endroit demeure l'un des plus…read moreimpressionnants au Québec en termes d'amplitude, de diversité des installations et de qualité générale des infrastructures. Propreté constante, incluant les toilettes Installations vastes et bien entretenues Stationnements et navettes efficaces Thés offerts appréciés La majorité des soins reçus au fil des années ont été excellents L'un des rares spas à encore inclure l'accès aux bains dans le prix d'un soin, ce qui est très apprécié Cela dit, mes dernières visites m'ont laissé un sentiment partagé. Promotion Un code promo de 20 % était affiché dans l'application sans date visible. Via le chat en ligne puis par courriel avec les relations clients, le rabais m'a été refusé. J'ai perdu environ une heure à tenter de régler la situation. Finalement, ce n'est qu'à la réception, sur place, grâce au bon sens de la réceptionniste et après validation auprès de sa superviseure, que le rabais a été appliqué. Merci à l'équipe sur le terrain. Cependant, la communication interne et la cohérence du service client à distance doivent être améliorées. Ambiance et gestion du silence Le spa est toujours très populaire et cela se ressent. J'ai constaté davantage de bruit et de cellulaires qu'auparavant. Lors de ma dernière visite, quatre membres du personnel discutaient entre eux à proximité immédiate d'une cliente prenant photos et selfies dans les bains remous, sans intervention. Avant, le respect du silence était appliqué plus rigoureusement avec des rappels fréquents. Aujourd'hui, on sent un relâchement, possiblement lié au manque de personnel, mais cela affecte l'expérience thermale. ‍ Qualité inégale Bien que mes expériences passées aient été très positives, le soin reçu par ma conjointe lors de cette visite n'était pas au même niveau que ce à quoi nous étions habitués. En résumé Le site demeure magnifique et reste une destination phare. Mais l'expérience client et la rigueur opérationnelle ne sont plus tout à fait au niveau d'autrefois. J'y retournerai probablement, car les attraits initiaux sont toujours là. J'espère sincèrement un retour à l'excellence qui a fait la réputation de l'endroit.

We had a morning massage followed by a thermal journey of 3 cycles of hot and cold. I could had a…read morefew more cycles but we would have spent the whole day there which is not a bad thing at all. The facilities are modern and clean. Good secure lockers. Nice showers with I want to say mahogany floorboard. Bring a swimsuit and waterproof sandals. Towels are nice and fluffy, as well as the bathrobe. My massage therapist was excellent, I was a content , relaxed rubber noodle by the end of my session. For my "hot" I enjoyed the eucalyptus steam sauna (taking deep relaxing inhales), and the hot tub waterfall (spent several minutes with the water falling in my head which was very vigorous, then just tilt you head forward for a wonderful shoulder therapy). For my "cold", the cold plunge shower was amazing only needed the 20sec blasts, and the cold plunge tub just pinch your nose and fully submerge for 15-20 seconds. After all of that I grabbed a sofa in the resting area and just decompressed to process the entire morning. I hope to come back here every time I visit Montreal in the future

SCAM. UNSANITARY. OVERCROWDED. AVOID AT ALL COSTS. YOU WILL BE DISAPPOINTED…read more This is NOT a luxury spa experience. There is 1 hot pool, 1 tiny cold plunge, 1 tiny steam room, 1 dry sauna. They allow way too many people in the thermal journey which ruins the spa experience. They do not provide spa slippers and allow customers to bring their own slippers, which could be dirty to walk around the inside of the spa. They charge you $40/slippers which is robbery. We got the duo massage which, for $500+ you'd expect a premium massage, but they hire inexperienced people who do not know how to do deep tissue massages. They increased the prices for special dates but also allow more people in, which defeats the purpose of increasing the price. MONEY HUNGRY scam artists. The bathrooms are consistently dirty, locker rooms crowded and only 3 showers and 3 toilets. This place is a JOKE. To top it off, I asked for some sort of compensation for the experience and the manager said they couldn't do anything about it. SHUT THIS PLACE DOWN.

My wife and I enjoyed a wonderful night at the Eco Spa. The service was friendly and…read moreprofessionals, the lodging beautiful and super clean. Dinner was exceptional, and the spa's a delight. Beautiful setting We can not recommend more enthusiastically. If you want to relax in the middle of nowhere this is the place! Give Phillip and his great staff our best!

The place has breath taking scenery. Everything (except the solar panel) are from Canada and all…read morebuildings and spas are environmental conscientious. Locally fresh produces. Warm and courteous staffs. The Owner Phillipe is hilarious and multi-talented. It's a MUST SEE & LIVE!

AVOID AVOID AVOID!!!!…read more In my honest opinion this place is way too big and not personalized at all. I felt like a number... super long wait service is horrible.. it was not easy to get an appointment. But finally, I managed to get a deep tissue massage super last minute like I was a piece of meat ...like yea come now or never -.- very stressful.. so I arrived maybe 15min earlier 12:15 to my 12:30 appointment and I still waited an extra 15 min for my masseuse that started at 12:45.. very annoying and was not sure I wanted to proceed but I told myself I'd probably feel much better after my massage and it would make up for the lack of professionalism. I received my deep tissue massage by Dimitry .. I wouldn't recommend him to my worst enemy.. he was just terrible... he had no skills and was going into places he shouldn't have gone to like way too close to my private areas I kindove felt violated and just wanted to leave and not cause a scene.. it was NOT a deep tissue massage whatsoever and paying for one was a total ripoff... I explained my frustration at the front desk and mentioned how unsatisfied I was and how it was one of the most embarrassing experience I had.. they didn't care and just wanted me to pay and get out.. it was so embarrassing and will never ever step my foot back here again... not even an explanation at the front desk.. they said someone in the higher ups would be contacting me to discuss but still nothing yet.. I'm just so upset and disgusted by this traumatic event !

A M B I A N C E…read more Walking in to calming music you really forget all your outside problems. The place is very nice and they just renovated their pedicure station. It's quite fancy and all the estheticians are professional and knowledgeable. Depending on your service you are offered a coffee or a tea! Water is available for everyone. There is a section in the front where you can buy products! C L E A N L I N E S S Very clean and tidy! Everything is well organized! C O S T $$$ The cost here is a little bit higher that most other nail bars and spas. The manicure/pedicures are good, the staff is friendly, but in my opinion the massages, facials and waxing are their specialties! Definitely worth it! The estheticians always seem very busy, they work them quite hard, so don't forget to tip your esthetician for a job well done! W A I T T I M E S There is a waiting area filled with couches, magazines and a little fire place. I called on an appointment only two days in advance, they are usually very accommodating! My appointment started a little bit late, but maybe 10-15 minutes late. One of my nails chipped and when I returned the following day to fix it, they brought me in right away, 0 wait time! So I guess it depends on the day! P A R K I N G There is a parking lot that is shared with the restaurants and other shops. L O C A T I O N Great location! It's on St-Jean and has awesome restaurants, coffee shops and