The receptionist, especially the very old lady, and the dentist are an unskilled and unprofessional…read morepeople. The first thing the doctor said after checking $200 worth of CT scan and over $50 worth of x-rays is "I don't know." He said that he might do a root canal but first they gotta check with the insurance if they will pay or no. Some days later, I receive a call from the old lady that works at the front desk, talking about money and payment, and when I asked her about a charge that was on my dental insurance, she started acting like she cannot hear me, and from the way she acted, it was obvious that she was making it up. The moment I walked into the dentist, it was obvious that all they cared about was the money, not to treat people because they spoke to me more about money than about my condition, especially the front desk lady. She's very unprofessional and she kicks clients away with her attitude.

Here. Come here. Going to the dentist, any dentist office is terrifying for me. I've grown up with…read moreissues with my oral health and had a horrible root canal experience when I was little so when I heard I needed another root canal, it was daunting. My body genuinely froze in fear and I pleaded with my dentist to find another way. She told me it could not be delayed anymore and offered me a few different referrals. When discovering how much it was going to cost (my dental insurance had been maxed out for the year), I felt even more defeated. I called the offices that my dentist suggested, Dr. Karras being one of the options, as well as a handful of other endodontists. Dr. Karras was on par with most of the endodontists I had called, but I decided to go with him because my dentist was sooooo insistent that Dr. Karras is the BEST for root canals and that is who she trusts as her endodontist. I really did believe my dentist when she said it because she had repeated it so many times but I couldn't help but feel so terrified because of my first root canal experience being so horrible. However, the experience at Dr. Karras's office was fantastic from start to finish. Anda who was the woman I spoke with on the phone was empathetic, direct, and was so helpful when I was asking questions about the service and costs. A lot of other places were clearly annoyed with my questions about cost and a little ambiguous on what the total cost would be but Anda had no problem being direct which put my heart at ease. She was also so kind and understanding when I was telling her I was struggling because of the pain I was in with my tooth but still felt hesitant to pay out of pocket. I felt like the other offices were just a "say you'll pay or just hang up" attitude. The technician I had for the root canal was also amazing. I so wish I remembered her name because she was SO sweet. She was so empathetic and really put her best effort to help calm me down when I was shaking from fear. She asked me questions about my life to distract me, told me about herself, and even offered to hold my hand when I was getting overwhelmed. With an office with such great employees, it's no surprise that Dr. Karras is just as amazing. He seems intimidating at first because he just has a strong presence and is very straight-forward but he clearly knew exactly what he was doing. He was patient with me when I was telling him I was scared and was literally shaking and breathing heavily from fear. He just told me not to worry he was nonchalant but not in a passive or arrogant way at all. It was just confirming that he was an expert and to trust him. I have to say, it was pretty painless. Not AT ALL like my first experience. It obviously was a little painful for the numbing shots since the area was highly sensitive but other than that and the intial drilling for the numbing shot for the tooth, it was like like wham bam done. I know my dentist said Dr. Karras was the best but this was even better than my expectations! Root canals are no longer one of my fears in life! Though...I still hope I don't need anymore. I highly commend AND recommend the Karras Endotontist team. I really can't say enough about all of them. I am truly grateful.

Sonny's healing hands are truly transformative! I walked in with persistent pain and walked out…read morefeeling like a new person after just one session of acupuncture and cupping. Sonny's approach is both professional and deeply intuitive, which is so important for anyone who values Eastern wellness practices like I do. He really listens and customizes each treatment to fit what you need. The calming ambiance of the clinic adds to the whole experience, making it a sanctuary for pain relief and wellness. If you're looking for a knowledgeable, skilled practitioner in acupuncture and cupping, look no further!

Sonny Zaide is a marvel, genuinely intuitive and skilled to the max. For the past few years I have…read morebeen to him with a variety of issues, and have always found guidance and relief. He keeps his rates more than reasonable, which helps when a series of treatments is needed. I have been to a number of acupuncturists over the years, and can confidently rate Sonny among the very best.

Very knowledgeable doctor, Compassionate, sensitive to patients…read more I'm trusting him a lot. Especially, hoping to get rid all RXs on my retirement !!!!

If I could give zero stars I would but that is not an option. This guy is an absolute tool. I did…read morenot need to be assessed while at McLaren but they asked and said it was optional and I figured it would not hurt. I was wrong. This crook kept me for an additional day at the hospital because he said a Dr. had reported they heard me making statements indicating I was homicidal. I was not even suicidal much less homicidal. He was trying to railroad a mental health nurse to inpatient care because I guess maybe he was behind on his car payments. He asked me three times during the first interview what I did for a living. You think he would remember if someone told him they were a mental health RN but not this genius. I was in for pain and CMH did a mental health screen and cleared me. Then the NP later told me since Mark assessed me he could override the CMH recommendation. Of course they did not tell me this prior to seeing this liar. I will never step foot back in a McLaren as a patient. I will be going to Munson in Gaylord or Traverse city. I find it hard to believe this guy has so many good reviews, I question the veracity of these reviews. They cannot possibly be real. He provided substandard clinical performance with clearly questionable medical judgement and honesty to be frank. He was dismissive of my statements and he talked at me more than to me trying to build his BS case for homicidal ideation. He lacked professional conduct as his approach to medicine was highly questionable and unprofessional, he actually called me a liar when I denied homicidal ideation and told him he was a quack. He yelled it as the nurse was pulling the monitor away from my bed. His dismissive attitude and unprofessional conduct compromised the patient-physician relationship. It was all BAD, it is as simple as that. I honestly cannot say one good thing about him. I only saw him twice but he made and cancelled multiple appointments throughout the day and I saw him LATE. UNACCEPTABLE! Even my nurse said he was horrible. The NP that was caring for me overrode this MOMO's recommendation and I was discharged to home at the end of the second day on the trauma floor. I have patients on the behavioural health unit I work on tell me that ER nurses and doctors as well as psychiatrists and CMH screeners lie about what they say all the time, I was skeptical regarding this possibility but now I know this definitely happens. What is way more common though is the patients telling me that ER staff tell them they can either get out after 72 hours or they can leave whenever they want. Then once they get on the unit they find out the truth. This is exactly what happened to me. I was told I would leave the next day after a MRI was performed but this was not the case. This experience has made me change my specialty in nursing as I refuse to work for a behavioural health unit, I do not want to be any part of the broken mental health system in this country. You have been warned.

Dr. Weitzner delivered my son and my daughter at Great Lakes Naval Station in 1982 and 1983! My…read morebabies are forty three and forty two years old, respectively. I had to have C- sections both times, and Dr. Weitzner was there. He delivered my son, and he was present when my daughter was born, AT MY REQUEST! Such a sweet man and a really good doctor!.I was truly blessed to have him as my doctor! Thank you, Dr.Wweitzner for everything!..Maomie(Mae) Duncan/US Navy Veteran

I went in for a routine pap and check up on BCBS IL Blue Choice Preferred PPO Gold insurance. Dr…read more Weizner seems nice enough, but he perhaps implemented procedures during that check up that were unnecessary, because the next thing I know, my insurance is billing me $400 for what should have been a completely free check up. Mind you, I'm in perfect health and have no complications that would require non-routine procedures (like the ultrasound was not covered for example... I'm not pregnant.. I'm not totally sure what the ultrasound was for). When I contacted Dr. Weitzner's office, they contacted the BCBS office for me, but to no avail. I've had other check ups at other offices and never had a bill to pay at the end. When I explained my situation to his office (and spoke with him directly), they wouldn't budge on any of the billing or give me a break of any kind. Dr. Weitzner should be more up front when he is implementing procedures that aren't considered routine, so patients have an idea of what to expect in terms of billing.

I've heard mixed reviews of Alexian Brothers over the years. I've visited people there but have…read morenever had to use their services. My wife had a bad case of the flu and we wound up at the ER late one night. She was seen almost immediately. The staff was pleasant and attentive. They listened, which I don't always see from hospital staff. The nurses were really wonderful - available and helpful. I can't entirely say the same about the staff doctor - I didn't get his name but he was a young guy who, while I'm sure is a very good doctor, didn't have the best bedside manner. And, when I had a question for him and couldn't get him to come to the room, I walked over to the desk where he was chatting about sports with others. When I tried to interrupt, he told me to wait and he'd see me when he was available. While I understand that everyone deserves a break now and again, being available for your patients is paramount. Clearly, not working and not being able to answer a simple question because you're talking about unimportant things is not what should be expected. Outside of my complaint about the doctor, we were very happy with how they treated us and cared for my wife. Of course, we have not seen the bill yet...

If you are in need of emergency medical care, I do not advise Alexian Brother hospital emergency…read moreroom! Worst experience of my life. I was afraid I was not going to come out alive. They will mix heart patients with heavy drug users. Security guards watching you. I was placed in a warm room, then remove to a room that felt like I was in a freezer ordered by the head nasty nurse. If you black don't go to Alexian Brothers Hospital. I started with a 140/80 blood pressure and discharge with a 189/90 blood pressure. I had to beg to please take out the needle still in my arm so I could at least put my coat on. Three blankets were not enough. I then realized I was in the room that the ambulance bring patients through double doors heavy with ice. Temperature about 10 degrees outside. I will NEVER, NEVER go back there again!

My wife and I were very positively impressed with the dental hygienists at the Winning Smile Dental…read moreGroup. They should be commended for their thorough, caring and professional attitude. 5 days later Dr. Reese provided me with a new crown and it has felt great ever since. Further, all the office staff was nice and helpful. We will be back for sure. Thank you all. Rich & Pam Burrill

Broke my tooth and Dr Reese and staff got me in right away and fixed me up. She listens well-…read moreHighly recommend.

Dr. Lipnick repair my broken femur using non-invasive therap. She did a wonderful job 3:40AM On…read moreMrmorial Day. It was a complicated surgery because the tibia was shattered 6 mos. Earlier after a major car accident. She did a phenomenal job. I will definitely recommend her! Dr. Lipnick includes my family during followup.visits - conferencing Carolina &, Western Illinois. She explaines my Xray & compares it with my prior status. She takes time reassuring & encouring me during my 6mos. recovery. I need it!. Her support staff is a well organized team. They'll accommodate my appointments for the conference calls & transportation constraints. Service has a "can do" positive attitude. Phone messages are promptly returned. Again, great team work!​

An uncaring physician that will do anything to get you into the neighboring physical therapy…read moreoffice. This is the worst physician I've ever dealt with. The physical therapy center next door is disgusting. This doctor is a scam.

Excellent service and attention to detail! Dr Julio and his…read moreteam are great and I highly recommend them!

I recently moved back to the area, thinking I was going to the original dentist that started the…read morepractice. I needed a crown and after sitting in the chair a new dentist popped up and said Hi I'll be helping you today, with no time to think in my emergency situation I just let him take care of me. In reality as soon as I made an appointment they should've specified that there was a different Dentist that took over the practice. My temporary crown fell off 2 days later, which might not be so bad, but they had no emergency plan in place. I was having some pain and left a message Saturday morning asking for help on what to do and left a email as directed. Unfortunately no call back just a e- mail around 6pm Sunday evening by that time I got it figured out. I must say the worst part of my whole experience was leaving after my work was completed and still not feeling well because of the receptionist The receptionist or bar bouncer looking woman..Couldn't of been more cavemen like and rude. Insurance paid 1/2 already and I paid off the other half and still owed a small amount I decided I wanted to make payments to make sure my work was secure. I have never been treated so poorly by receptionist in my whole life . After stating I needed to make the rest of my payment in full immediately. I asked her if they did payments, she said no I need to make it before I leave. I told her I didn't have the money at this time but I have a good job, so I can make payments. Funny, but I actually am a Bill Collecter for a hospital. I know patients can make payments in any situation. She told me nobody there is allowed payment everyone pays upfront or after every service in full. I watched another man make a payment arrangement at my first visit, so that was a lie. The desk or bouncer acting person then said "sorry if you don't make enough money to pay, but that's not my problem" What....How rude... Trying to belittle me was such a immature and ugly look on a person that needs to have a good personality to make herself look good already. If I talked to a patient like she did I would expect to get fired and with good reason. Stay clear of this place, not only is the front desk girl combative but shouldn't be working with the public and has no social skills. I shouldn't of left a visit with a bad feeling because of her...was a horrible experience, shame on you office billing girl..I am sure life as a bar bouncer would be a better fit .Then you could try and argue with people all night long..