Great experience having two area rugs picked up, thoroughly cleaned, and returned during the…read moreholidays! Will definitely continue to patronize this excellent vendor.

We have used them multiple times for our two homes & recommended them to others. Very professional,…read moreon time, respectful of our property, inside and out, and the carpet and furniture looked fabulous!

Very professional and punctual! He did a great job cleaning our windows! $250 for inside and…read moreoutside window cleaning.

Mike with USA1 is an absolutely hands-on business owner. He came to my home and gave a very…read morecompetitive quote for carpet, upholstery, and window cleaning. The house hasn't been this clean even when we first had it built. He brought the carpets back to life. They are very clean and have the new springy feel. The whole house smells better. He even took the time to deep clean the upholstery and free the dog hair. She's a lab sooooo Mike probably took five new dogs worth of hair out of the carpets and furniture. The windows are cleaner than they have ever been. We had a big commercial service cleaning the carpets and windows and have never seen them really clean until Mike came out. He doesn't try to uncharge or upsell. His excellent work at a great price and his work ethic will keep him in demand so shoot him a text soon.

I used the service based on the ratings and being local....next time I'll call another company…read more Their spray equipment is old and left blue markings all over every corner they went around. The wash hose took paint off all of the baseboards in every room they went to. The guy was nice about it and tried to wipe off the blue but it didn't help. They still charged me full price and I had to buy paint to fix my baseboards. The carpet didn't look clean or like anything had been done to it. Needless to say, I do not recommend this company and will not use them again.

I cannot speak highly enough about KPA Carpet Cleaning services. They were recommended to me and…read moredid not disappoint! I have had them out twice, once for a carpet patch job and it is seamless! You would never know it was patched and repaired. the second time for caret stretched and cleaned and beautiful work yet again. The one thing that really stands out is not only is the quality of work awesome, Michael works fast! For a busy person this is important also :) I have already recommended them to so many people and will continue to do so!

I needed a company to clean my office carpets, just the main walkway and the small reception area…read more They answered the phone when I called, set up an appointment with minimal wait time, arrived on time on the appointed day, and quickly went to work. My carpets were done within two hours, and they pretreated everything, some spots twice, and shampooed the problem areas twice as well. The carpets look and smell great! They were professional and worked seamlessly to get things done, their price was competitive, very reasonable, and they were quite focused on the job. I would absolutely recommend these folks for carpet cleaning and would hire them again without hesitation.

I made arrangements with them and manager said because of my Disability that I was willing to pay…read moreextra to have a few Baxter boxes moved and they were supposed to come on Friday night but changed to sat if they did not wish to do my job they should have said I could have made other arrangements I find it odd that Stanley steamer machine fits in my house door so do not believe the reviews on google or Yelp even though I was paying extra they bailed

An awesome locally owned company! They picked up a nice rug from a family member's…read morehome...steam-cleaned it, and delivered it to our house. Great cleaning job - we specified steam only, no chemicals - all perfect, and the rug looks like new, again! We highly recommend Sani-Sheen, and will use them in the future.

Above and beyond in every way! Great service end to end…read more Everyone from the receptionist to the owner went out of their way. This is service you just don't see anymore. We used them to clean upholstered furniture and will be using them again. Highly Recommend!

They did a great job. They were courteous, professional and on time…read more I highly recommend them.

I hired this company to come out and wash the carpets and tile in my new home. They were very…read moreprofessional over the phone as well as upon arrival. Once the gentlemen he did his job which roughly took 4 hours or so. I paid the ticket $1,800 and he left. The next day I noticed water damage to the bottom of the trim of my walls. I contacted the company and they informed me they would get me in touch with the owner. After a few days of calling, I finally spoke with the owner. After explaining the issues he responded "I don't want to deal with this so I'm going to refund your money and hung up" This took me by surprise to say the least, after we got off the phone I contacted a contractor to come out and inspect the damage. The total cost for damage is roughly $2,800 and no one will acknowledge or respond to my calls. I am now in the process of speaking with my attorney to unfortunately take matters to the next level. I would highly recommend against using this company, what you get when they are selling their brand vs what you get and the quality professionalism once they receive their money is on two different ends of the spectrum. Disappointing to say the least. ***** responding to the "owner" I spoke to her husband not with her so not sure how she's going to take details and provide them as if she was on any communication. #1) Pet stains was in the middle of the living room, not against the walls, clearly there was a need to clean and reduce smell however NOT to provide damage in doing so. #2) I never called multiple times, I called 1 time and the 1 time I called I never asked for a refund, the owner said we can come out and fix it, I said no becuase you guys are going to do more damage. He said okay well I don't want to deal with this so I'm going to give you a refund so I can be done with it, I informed him I will have a contractor come out and evaluate the damage. #3) I called 3 weeks later due to my travel schedule as I wasn't home to deal with this, I didn't know there was a expiration date on when I have to call and complain when there's severe damage done to my house. You need to take responsibility for the damages you made to my house. My attorney will be in touch

I called 4 different companies to clean one room in my new home, that the seller kept a cat, that…read morepeed all over the room. These guys were the only ones that actually answered the phone and offered to come out today and give me a quote and clean it if I approved that the quote. Diego and Ian showed up. We're extremely polite, professional respectful explained everything in great deal and we're able to clean the carpet. Stains gone and room smells great. Now I will have carpet pulled back, tack strip and padding removed, floor kilz'd and new tack stripping and padding installed and carpet put back! Overall great experience. I will use them when I sell My other house! Thank you for the very prompt response!

This review is purely on customer service - unfortunately, a result of which is that we did not end…read moreup continuing with the cleaning. Initially, when I reached out (a week in advance of needing the clean), the team seemed responsive and professional - sending confirmation the next day, and following up multiple times over the week to verify the service window. At the time I didn't notice the lack of questioning about: how many rooms I needed carpet cleaning for, the general size of the rooms, what the state of the carpets were, or what my budget was. They also did not give any advance indication of their price range. And, they never shared whether they would call or text in advance when a tech was on their way to us (for the record, they do, and that would have given us 5 hours back to our day had we known.) They have fantastic reviews, and appear to do great work, and I haven't needed carpet cleaning in quite some time, so I assumed they needed to get the dimensions and assess in person (this was verbally confirmed by the tech when they arrived - and the tech was very kind, thorough, and tried his best -- but we'll get back to that in a minute). Our service window confirmed via text and phone call at least three times, including the day before the planned service by the schedulers was 2-6. By 5:30, I had not received any indication of whether our service was going forward. I called to check in, knowing we had 30 minutes left in the window, but just wanting to verify the plan. Only then was I told the service was running late, now estimated to be a 6:30 arrival because "the property before you keeps requesting add ons." We opted to continue forward, now being told for the first time we would get a call when they were on the way. At this point, I was mildly frustrated, but understood work can run late. However, I was also confused why this prior property was not asked to schedule a follow up service rather than pushing everyone else back. By 6:25, we had not received a call, and I had a message drafted to follow up when I DID receive a call. A call to let me know the tech was on the way - but would be about 35-40 minutes. At this time, we had been waiting for 4.5 hours, having not been told we would have a 30 minute heads up to be back, and taking valuable time away from work, and additional necessary tasks. They offered to reschedule, but could not guarantee we would be first on the list, and leaving us to wonder if we would be waiting for 5 hours again. We proceeded, having asked how long the service would take - it was estimated to be an hour and we should be done by 8-8:30. This was the first time through all interactions I was asked how many rooms would be serviced. I expressed concern for the timeline, and disappointment at the lack of communication on the actual service date. No apology was offered, no solution other than continuing to wait, or to reschedule for another window, being offered. When he arrived, the tech was kind, fast, and professional. He answered my questions, and assisted me in looking at several service combinations. He was also able to verify that their policy for pricing is to evaluate the floors in person, and get the exact dimensions. Which is understandable, but would have been appreciated in advance. The first quote we were given, as was shared by another reviewer previously, was over $800 for 3 rooms with their closets, and 2, very short, hallways. One room has significant pet smells, but the rest do not. There was no furniture nor items to be moved, nor maneuvered around. The second quote, with highest tier treatments removed was still above $600. When I pushed for standard treatments, we were quoted around $400. I shared that was well above the cost I had anticipated, and was asked my budget. I said $300 max (which is still above average), and was eventually quoted $375, I asked to remove another option and it was reduced to $348. I asked if there were any coupons or specials, and THEN was informed of an option that would be close to that $350 including after environmental fees (not included in the original quotes). And finally, I inquired if it would be possible to do just an incredibly standard steam clean for the majority of the spaces, and only focusing on the more intense treatments for the one room that needed them. I was told that was not an option. Unfortunately, we were not able to proceed with the service. When I looked at our quote page, it was indicated we were originally scheduled to be seen at 4pm, and we did not have a tech until after 7. TL;DR we waited 5 hours for a tech to arrive, just to be given an aggregious quote of over $800, magically reduced to $348, and with poor communication starting when it mattered most.

I was more than satisfied with my experience with Zeroez. They made it incredibly simple and…read morestraightforward From the beginning process of requesting a quote to scheduling the service and ease of payment. They clearly communicated all cost upfront so there were no surprises. Our service man, Keith, was fantastic. Very friendly and professional. Gave us some great tips on how to extend the life of our specific carpet material. Cannot recommend them enough!

All stains were back within a week. Carpets were surface cleaned. Really expensive for no lasting…read moreresult