Lew was awesome, got all my dog stains out. My area rug looks awesome and he cleaned 3 upholstery…read morechairs that look brand new. Highly recommend!

This review is purely on customer service - unfortunately, a result of which is that we did not end…read moreup continuing with the cleaning. Initially, when I reached out (a week in advance of needing the clean), the team seemed responsive and professional - sending confirmation the next day, and following up multiple times over the week to verify the service window. At the time I didn't notice the lack of questioning about: how many rooms I needed carpet cleaning for, the general size of the rooms, what the state of the carpets were, or what my budget was. They also did not give any advance indication of their price range. And, they never shared whether they would call or text in advance when a tech was on their way to us (for the record, they do, and that would have given us 5 hours back to our day had we known.) They have fantastic reviews, and appear to do great work, and I haven't needed carpet cleaning in quite some time, so I assumed they needed to get the dimensions and assess in person (this was verbally confirmed by the tech when they arrived - and the tech was very kind, thorough, and tried his best -- but we'll get back to that in a minute). Our service window confirmed via text and phone call at least three times, including the day before the planned service by the schedulers was 2-6. By 5:30, I had not received any indication of whether our service was going forward. I called to check in, knowing we had 30 minutes left in the window, but just wanting to verify the plan. Only then was I told the service was running late, now estimated to be a 6:30 arrival because "the property before you keeps requesting add ons." We opted to continue forward, now being told for the first time we would get a call when they were on the way. At this point, I was mildly frustrated, but understood work can run late. However, I was also confused why this prior property was not asked to schedule a follow up service rather than pushing everyone else back. By 6:25, we had not received a call, and I had a message drafted to follow up when I DID receive a call. A call to let me know the tech was on the way - but would be about 35-40 minutes. At this time, we had been waiting for 4.5 hours, having not been told we would have a 30 minute heads up to be back, and taking valuable time away from work, and additional necessary tasks. They offered to reschedule, but could not guarantee we would be first on the list, and leaving us to wonder if we would be waiting for 5 hours again. We proceeded, having asked how long the service would take - it was estimated to be an hour and we should be done by 8-8:30. This was the first time through all interactions I was asked how many rooms would be serviced. I expressed concern for the timeline, and disappointment at the lack of communication on the actual service date. No apology was offered, no solution other than continuing to wait, or to reschedule for another window, being offered. When he arrived, the tech was kind, fast, and professional. He answered my questions, and assisted me in looking at several service combinations. He was also able to verify that their policy for pricing is to evaluate the floors in person, and get the exact dimensions. Which is understandable, but would have been appreciated in advance. The first quote we were given, as was shared by another reviewer previously, was over $800 for 3 rooms with their closets, and 2, very short, hallways. One room has significant pet smells, but the rest do not. There was no furniture nor items to be moved, nor maneuvered around. The second quote, with highest tier treatments removed was still above $600. When I pushed for standard treatments, we were quoted around $400. I shared that was well above the cost I had anticipated, and was asked my budget. I said $300 max (which is still above average), and was eventually quoted $375, I asked to remove another option and it was reduced to $348. I asked if there were any coupons or specials, and THEN was informed of an option that would be close to that $350 including after environmental fees (not included in the original quotes). And finally, I inquired if it would be possible to do just an incredibly standard steam clean for the majority of the spaces, and only focusing on the more intense treatments for the one room that needed them. I was told that was not an option. Unfortunately, we were not able to proceed with the service. When I looked at our quote page, it was indicated we were originally scheduled to be seen at 4pm, and we did not have a tech until after 7. TL;DR we waited 5 hours for a tech to arrive, just to be given an aggregious quote of over $800, magically reduced to $348, and with poor communication starting when it mattered most.

Gabe came out and sprayed 20 of the Units at the apartment complex that I manage. He was very…read moreknowledgeable and friendly! Swift is always the best for pest services, highly reccomend! Such a great experience!

I live in apartments & Paul is always my pest control person. Paul is kind, quick, & always makes…read moresure I'm not having any pest issues! Thank you Paul for the great service!!!

I just moved into my house. Brand new carpet. While I was unpacking a box of art supplies, my son…read moreran across the room & stepped on a giant tube of red acrylic paint. Like full blown murder scene. Wall to wall red, up the walls, smashed into the carpet where the tube was. So bad. These guys came out, we're very kind, even offered to help me carry in my groceries. Within an hour they had the carpet completely clean. I couldn't believe it. I will be using them for regular cleaning from now on. If I could give them 10 stars, I would.

From the owner: We offer residential and commercial cleaning. We also provide tile, air duct, and water/fire…read morerestoration. We are committed to helping you maintain and protect your carpets. A clean carpet provides your home with a fresh look, and it increases the value of your home at the same time. When clients walk into your business, they will feel confident about their decision to choose you if you keep your floors clean. Our team members are well-trained in carpet cleaning. We can handle all types of stains no matter their cause.

They arrived in time and did an excellent job in clearing and refreshing my king size mattress…read more Will continue to use this company.

They do not do grout replacement. They did contact me ASAP to tell me this, which I appreciated.read more

Easy to book and was able to service my carpet the next day. Sam showed up on time and was very…read morenice. He perfectly cleaned 5 rooms and 4 rugs in about 2 hours. The carpets look and smell fabulous. I will be using them again in the future and definitely recommend OKC Carpet Care.

Friendly, fast, honest service. Extremely thorough work…read more Brent and Lucas are careful to answer all questions as needed, and do a fantastic job of both deep cleaning AND deodorizing. I'm a VERY pleased customer, and have been sending them work referrals as often as possible.

Here's your carpet cleaning tip; Call Erik Wallace, owner of Zerorez franchise, direct at…read more405-830-9189 Erik is who will show up to clean your carpet! Erik has cleaned our carpet for over 10 years, and he does GREAT work! Carpets will be clean, no soap residue, and dry in a couple hours.

Requested they come out and clean the carpet in my home, scheduled for 8 days out…read more.. I took off work and waited for them to show only to receive a email 30 minutes before my appointment time saying that they were canceling and to contact them for a reschedule... When I contacted them I was told employees showed up and knocked with no one answering... I have six dogs on the other side of the door that they were supposedly knocking and no one moved I was sitting on the couch in the same room and heard nothing There are plenty of other carpet cleaning companies in the Metro I highly recommend finding one of them for a better value.